Hotel Gardenia Inn

San Salvador 13.70934500, -89.23047700 , Prolongación Alameda Juan Pablo Ii Y Calle El Carmen, San Salvador (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Gardenia Inn in San Salvador enjoys a highly favorable location, boasting convenience in terms of accessibility to city attractions, malls, restaurants and historical sites. This strategic placement appeals to many travelers seeking to explore the area with ease. The facility itself is characterized by cleanliness, comfort and well-maintained updated common areas. The tranquil and quiet setting, despite its centrality, provides an appealing peaceful retreat with ample parking and effective air conditioning.

Guests commend the hotel staff for their friendliness and accommodating nature, praising their bilingual capabilities in both English and Spanish. They emphasize the exceptionally warm and professional service, noting that staff members consistently display kindness and attentiveness across all areas of the hotel.

Breakfast service at Hotel Gardenia Inn is another highlight, receiving high praise for its delicious, fresh and abundant offerings. The buffet-style service, enriched with Salvadoran cuisine elements, is often noted as one of the best parts of the stay. While some guests suggest adding more American-style options and improving the warmth of the food, overall, the breakfast experience is described as excellent and satisfying.

The rooms at Hotel Gardenia Inn are spacious, comfortable and well-equipped with amenities such as air conditioning, mini bars, refrigerators and microwaves. While cleanliness and comfort are frequently highlighted, occasional maintenance issues and noise concerns are noted but don’t significantly detract from the overall positive experience.

Cleanliness throughout the hotel consistently receives high praise, particularly with spotless and well-maintained rooms. The cleaning staff is commended for their diligence, although there are minor mentions of specific areas needing more attention.

The Wi-Fi service at the hotel draws mixed reviews with some guests experiencing a good connection while others face slow speeds and weak signals. The outdoor pool offers a tranquil environment with its garden surroundings, yet maintenance and temperature issues are occasionally reported. Similarly, parking is noted for its spaciousness and security, although there are suggestions for improvements.

Beds at the hotel garner mixed feedback. Many guests find the beds comfortable, contributing to a good quality sleep. However, some report issues with old, uneven mattresses and worn bedding, suggesting that some updates could enhance guest comfort.

Overall, Hotel Gardenia Inn offers excellent value for money, making it a solid option for visitors to San Salvador, thanks to its prime location, comprehensive services, dedicated staff and comfortable accommodations.
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Hotel with Swimming Pool
Features an outdoor swimming pool, garden and terrace.

  Outdoor Pool  


Hotel with Parking
Guests can utilize free private parking available on-site. This hotel consistently provides complimentary private parking facilities.

3-Star Hotel
Known for its exceptional service and polite staff, this hotel features an outdoor swimming pool, a garden, and a terrace. It's a peaceful retreat that offers excellent value for money.

Hotel with Outdoor Pool
The hotel provides an outdoor swimming pool located within a quiet garden area. This inviting pool offers a refreshing spot for guests to take a dip and enjoy the outdoors.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Double Room with one bed This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Double Room with Two Beds This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

One-Bedroom Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a sofa. The unit offers 1 bed.

One-Bedroom Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a sofa. The unit offers 2 beds.

Standard Triple Room The triple room offers air conditioning. The unit has 3 beds.

Guest Reviews
8.4
Very Good
Location
Hotel Gardenia Inn boasts a very convenient and accessible location in San Salvador, making it a desirable choice for many travelers. Situated close to the city center and key attractions, guests find it easy to explore the area's points of interest. The hotel's proximity to malls, restaurants, shopping centers and historical sites adds to its appeal.

The facility itself is praised for being clean, comfortable and well-maintained with updated common areas. The staff receives high marks for their friendliness and accommodating nature and many appreciate that they speak both English and Spanish. The inclusion of a good breakfast and excellent service further enhance the overall experience.

Several reviews highlight the tranquility and quietness of the location, suggesting that it offers a peaceful retreat despite being centrally located. The ample parking space and good air conditioning are additional perks that guests find valuable.

However, it should be noted that while the location is strategic for accessibility, some guests have mentioned that the surrounding area lacks restaurants and stores within walking distance and it can feel a bit hidden. A few reviews also pointed out that the beds could be improved for better comfort.

Overall, the Hotel Gardenia Inn provides very good value for money, thanks to its excellent location, cleanliness and comprehensive services, making it a solid option for visitors to San Salvador.

Breakfast
Hotel Gardenia Inn receives consistently high praise for its breakfast service. Guests frequently describe the breakfast as delicious, fresh and abundant. Many appreciate the buffet style, highlighting its variety and plentiful options, including fruits, cereals, milk, juices and coffee. The Salvadoran cuisine elements are well-received, adding a local flavor to the experience. Reviewers commend the breakfast as complete and satisfying, often noting it as one of the best parts of their stay.

However, some guests feel that the breakfast could benefit from more variety, particularly suggesting the inclusion of American-style options like pancakes, waffles and bacon. Additionally, there are occasional complaints about the breakfast running out of items if guests arrive later and the warmers not keeping the food sufficiently hot. Despite these minor issues, the overall sentiment remains positive with guests generally agreeing that the breakfast is excellent, delicious and offers good value for money.

Rooms
'Hotel Gardenia Inn' has garnered praise for its spacious, comfortable rooms. Many guests found the rooms to be large, functional and well-equipped, noting that they include amenities like air conditioning, mini bars, refrigerators and microwaves. Cleanliness and comfort are highlighted frequently with multiple guests mentioning comfortable pillows, soft duvets and good air conditioning. The overall value for money is also positively noted.

Despite these positives, a few areas of concern are mentioned. While most reviewers found the rooms generally tidy and comfortable, there were instances of outdated furniture, musty smells and occasional maintenance issues such as faulty mini refrigerators, broken showers or lack of hot water. Some guests also reported noise issues due to connecting doors between rooms and occasional wear and tear on the facilities.

Complementary breakfast offerings are highly appreciated, described as good, delicious and varied. Room service is available, contributing to a generally quiet, comfortable and discreet stay.

In conclusion, while 'Hotel Gardenia Inn' receives high marks for spacious and comfortable rooms, certain aspects of maintenance and noise control could be improved. Given its accommodating amenities and good value, it remains a solid choice for many travelers.

Beds
The beds at Hotel Gardenia Inn received a mix of opinions from guests. On the positive side, many guests praised the beds for being comfortable, highlighting the good quality sleep they enjoyed thanks to the comfort provided. Phrases like comfortable beds, very comfortable beds and comfortable bed appeared frequently, indicating a general satisfaction with the sleeping experience. However, some guests encountered issues such as old, uneven or hard mattresses and worn-out bedding with noticeable damage like holes. Additionally, some beds were described as noisy and creaky, adding to discomfort for certain travelers. Despite these negative remarks, the recurring sentiment of comfort suggests that guests often found the beds to be a positive aspect of their stay.

Cleanliness
Hotel Gardenia Inn consistently receives high praise for its cleanliness, providing guests with a very clean and comfortable environment. The rooms, in particular, stand out for their cleanliness with many reviewers emphasizing spotless and neatly organized accommodations. Guests also appreciate the clean bedding and well-maintained bathrooms.

The facilities at Hotel Gardenia Inn are noted for being beautifully kept, clean and organized, adding to the overall pleasant experience. The cleaning staff receives commendation for their excellent service, often exceeding expectations in ensuring rooms are pristine.

Despite the general cleanliness of the hotel, there are occasional concerns about specific areas needing more attention, such as the showers and the bathroom extractor fans. Some guests also mentioned isolated incidents like dirty rooms and encounters with cockroaches.

Overall, the hotel's strong commitment to cleanliness combined with excellent and friendly service makes it a desirable option for budget-conscious travelers seeking a peaceful and clean environment.

Staff
Hotel Gardenia Inn boasts an impressive track record when it comes to the quality of its staff. Guests repeatedly highlight the super friendly and helpful demeanor of the team, emphasizing the excellent service and professionalism provided consistently across various positions, from receptionists to waitstaff.

Many reviews point out the exceptional human warmth and kindness demonstrated by employees. The front desk, in particular, is praised for being open 24 hours and for their willingness to assist with any questions or special needs. Guests also appreciate the attentiveness and accommodation shown by the staff in all areas, including their assistance in ordering food from outside and promptly addressing any room requests.

Despite a minor inconsistency noted with specific staff members at different times, the majority of interactions reported are positive and stress the professionalism and politeness experienced. Multiple reviews mention the bilingual capabilities of the staff, proficient in both English and Spanish, which certainly adds to the sense of welcome and ease of communication.

The feedback paints a picture of a team that's not only friendly but also highly attentive and approachable, essential qualities that contribute significantly to a pleasant stay. Although a few guests had concerns about the consistency of security, this didn't overshadow the otherwise glowing reviews regarding staff performance.

In summary, Hotel Gardenia Inn's staff is frequently described as kind, helpful, professional and providing truly excellent service, making guests feel well-cared-for during their stay.

Wi-Fi
Hotel Gardenia Inn offers a mix of experiences when it comes to their Wi-Fi service. Some guests found the Wi-Fi to work well and described it as good, noting that they faced no major inconveniences during their stay. However, others reported issues such as slow and weak connections, poor signal strength and instances where the Wi-Fi did not reach their rooms or never worked at all. While the hotel successfully provides effective Wi-Fi in certain areas, it appears to be inconsistent overall with some areas requiring improvement to meet guest expectations.

Pool
Hotel Gardenia Inn offers a tranquil setting with its swimming pool surrounded by gardens, offering a refreshing spot for relaxation. The pool area, though noted for its cleanliness at times, unfortunately has several downsides. Guests frequently reported the pool being small, cold and sometimes even dirty. Maintenance issues and occasional event bookings have also restricted pool usage. However, the surrounding recreational area generally receives positive remarks for its ambiance and cleanliness. While the hotel provides a pool that children might enjoy, improvements are necessary to enhance the overall guest experience.

Parking
Hotel Gardenia Inn offers a range of parking options for guests with several reviews highlighting the spaciousness of the parking lot, ensuring that plenty of parking is available. Some feedback mentioned the lot being big, which can be beneficial for guests with larger vehicles. However, a few reviews pointed out that the parking lot could use some improvements and in some instances, it was described as being a bit small. Security measures include a padlocked parking lot, although a few guests felt that the area appeared somewhat unsafe. Despite these minor concerns, the availability of parking remains a notable feature for visitors staying at this location.

Outdoor Pool
Hotel Gardenia Inn features a large outdoor pool that has received mixed feedback from guests. Many have highlighted the pool as a nice amenity and appreciated its inclusion among the hotel's facilities. Positive comments emphasize that the pool was clean and well-maintained at certain times. However, some guests noted discrepancies, mentioning instances when the pool wasn't clean and was colder than expected. Additionally, there were periods when the pool area was occupied, affecting accessibility. Despite these occasional issues, the pool is seen as a valuable feature of the hotel.


Yes, Hotel Gardenia Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Gardenia Inn.

No, Hotel Gardenia Inn doesn't allow dogs.

Yes, parking facilities are available at Hotel Gardenia Inn.

No, Hotel Gardenia Inn doesn't have a gym.

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