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Summary of reviewsHotel Arbaso in San Sebastian consistently receives high praise for various aspects, making it a standout choice for travelers seeking a luxurious and centrally located accommodation. The hotel's enviable position in the heart of the city allows for easy access to major attractions, including the Old Town, La Concha Beach and abundant shopping and dining options. Despite its centrality, guests enjoy a peaceful atmosphere, thanks to the quiet surroundings.
The breakfast experience at Hotel Arbaso is notably exceptional with guests frequently raving about the quality and delicious selection of fresh, gourmet dishes. Although some mention high prices and limited variety, the general consensus is highly positive, particularly for the hotel’s Narru Bar and Restaurant.
The dinner offerings at the Narru restaurant are a major highlight, often described as superb and of Michelin-star quality, featuring local Basque flavors in beautifully prepared dishes. While the restaurant can be pricey, it remains a must-visit for food enthusiasts, complemented by excellent room service and a lively bar and grill offering delicious pintxos and a great wine selection.
Rooms at Hotel Arbaso receive glowing reviews for their modern, stylish design and impeccable cleanliness. Guests appreciate the spacious, comfortable accommodations loaded with high-end amenities such as Dyson hairdryers, smart toilets and luxurious bedding. The peaceful, soundproof rooms ensure a restful stay, supported by excellent room service and friendly, attentive staff.
Cleanliness is a strong point throughout the hotel with guests frequently noting the immaculate condition of rooms, public areas and the pleasant aroma throughout. This attention to detail, coupled with a fresh, modern design, enhances the overall experience.
The staff at Hotel Arbaso are celebrated for their exceptional professionalism, friendliness and helpfulness, making guests feel warmly welcomed and well cared for. Multilingual capabilities and excellent service from valet to housekeeping to restaurant staff contribute to a memorable stay.
Hotel Arbaso provides free, reliable and fast WiFi, which is appreciated by guests for its strong and stable connection throughout the premises, adding to the convenience of their stay.
Guests find the gym and wellness facilities to be well-equipped and modern, featuring amenities like a sauna and steam room, despite some minor issues with space and temperature. The proximity to the beach, especially Playa de la Concha, adds to the hotel's appeal, providing easy access to beautiful sandy shores and stunning sea views.
Parking options are praised for their convenience, particularly the valet service, although the high daily rates are noted. The inclusion of parking in some room rates adds significant value and the secure underground parking is appreciated.
Overall, Hotel Arbaso stands out as an exceptional choice for travelers seeking a blend of luxury, comfort and convenience in San Sebastian with top-notch amenities, exceptional dining and outstanding service. Show more
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Categories
Luxury Hotel
A sophisticated luxury boutique hotel located in the city center. It emphasizes high-quality materials, Basque design elements, and comfortable, stylish rooms, offering a refined and authentic high-end experience with a focus on local culture.
Hotel for Honeymoon
Located in the heart of San Sebastian, this hotel provides stylish accommodations and easy access to the city's attractions. Its modern amenities and comfortable setting make it ideal for a romantic city getaway.
Family Friendly Hotel
Hotel Arbaso is one of the most popular family hotels in Donostia-San Sebastián.
Romantic Hotel
This hotel provides a modern and stylish setting in the heart of San Sebastián. Its comfortable rooms, convenient location, and contemporary design make it a good base for exploring the city as a couple.
Accessible Hotel
This hotel has one room adapted for people with reduced mobility on the first floor, with a 90 cm clear opening width. This room is wheelchair accessible, and its bathroom is spacious with a sliding door, zero-entry shower, movable stool, accessible washbasin with mixer tap, tilted mirror, and fixed/movable support rails. A tablet provides information about the adapted room that can be read or listened to. The main entrance features a low ramp and an automatic sliding door with a 115 cm clear opening width. The hotel is wheelchair accessible with facilities for disabled guests, an elevator, and accessible toilets in the restaurant area.
Hotel with Gym
The hotel has fitness amenities.
Hotel with EV Charging Stations
This hotel includes an electric car charging station among its services and offers public parking options nearby.
4-Star Hotel
This modern hotel is located in a renovated historical building in the city center, near the beach and Old Town. It features a restaurant, free bikes, and a bar, offering a comfortable stay with air-conditioned rooms and a Michelin recommended restaurant.
Hotel near The Beach
Business Hotel
Hotel with Parking
EV charging stations
Room Types
Budget Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.
Superior Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Junior SuiteThis air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Deluxe SuiteThe spacious suite offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath.
Duplex SuiteThis suite features a fireplace. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Deluxe RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Standard SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Suite with City ViewFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Guest Reviews
Location
Hotel Arbaso in San Sebastian boasts an enviable location praised by many guests for its convenience and central setting. Positioned in the heart of the city, the hotel is described as ideally placed for exploring San Sebastian's main attractions. Guests highlight the hotel's proximity to the Old Town, La Concha Beach and numerous shops and restaurants, underscoring the ease of access to both cultural and leisure destinations. The location also offers a short and pleasant walk to the beach promenade and the riverside.
Despite its central setting, the hotel is reportedly quiet, allowing guests to enjoy a peaceful stay while still being amidst the city's vibrant activities. The breathtaking positioning near significant landmarks like the San Sebastian Cathedral adds a sense of charm and elegance to one's stay. Many reviews underscore the excellent value for money, especially given the high-quality facilities and stylish decor.
Overall, Hotel Arbaso's location is celebrated as perfect for various types of travel, from city trips to relaxed beach vacations, making it an exceptional choice for those looking to immerse themselves in the best of what San Sebastian has to offer.
Breakfast
Hotel Arbaso offers a breakfast experience that has been widely praised by guests with many highlighting the excellent quality and delicious taste of the morning offerings. Descriptions such as "best breakfast ever," "fantastic breakfast," and "incredible breakfast" frequently appear in reviews, suggesting a high standard that delights diners. The breakfast is described as very good to excellent with a focus on fresh, hot plates and a variety of delightful options.
Guests appreciate the breakfast's luxurious flair and the gourmet à la carte service, noting that it contributes to a quality stay. The offerings include traditional Western options and healthy choices, served in pleasant public spaces or directly to the room, adding to the overall positive experience. Important to note is the Narru Bar and Restaurant, consistently mentioned for their exceptional breakfast and dinner services.
However, some reviews touch on the high prices associated with the breakfast, indicating it may be quite expensive for the quantity or type of food provided. There are also occasional mentions of limited variety and certain aspects being somewhat lacking, such as a wish for better egg dishes or a fuller selection.
Despite the few criticisms, the general consensus among guests is overwhelmingly positive. The breakfast at Hotel Arbaso stands out for its quality, taste and the pleasant dining experience it provides, making it a notable aspect of a stay at the hotel.
Dinner
Hotel Arbaso in San Sebastián boasts an impressive dining experience, particularly through its celebrated Narru restaurant. Widely regarded for its high-quality, Michelin-starred cuisine, the restaurant has left guests raving about their dinners. The meals are consistently described as delicious, superb and of exceptional quality. Diners have particularly enjoyed the beautifully prepared dishes and the opportunity to sample local Basque flavors with standout mentions such as ox ravioli and Iberian pork.
The Narru restaurant offers not only exquisite flavors but also stunning views, enhancing the overall dining experience. Many guests have considered it one of the best restaurants in town with several highlighting it as a must-visit even in a city renowned for its culinary scene. The restaurant also provides excellent room service, ensuring that high-quality food can be enjoyed in the comfort of your own suite.
However, a few reviews have noted that the restaurant can be a bit pricey and self-promotional, which might not appeal to all diners. Despite this, the consensus remains overwhelmingly positive with praise for both the food and the attentive service.
In addition to the main restaurant, guests also speak highly of the hotel's bar and grill, which serves tasty pintxos and offers a great selection of wines. The bar and restaurant are described as busy hubs with a lively atmosphere, perfect for winding down after a day of exploration.
Overall, Hotel Arbaso offers a top-tier dining experience that complements its luxurious accommodations, making it a destination worth visiting for food enthusiasts.
Rooms
Hotel Arbaso has received glowing praise for its spacious, stylish and impeccably clean rooms. Guests have consistently highlighted the modern design and high-quality furnishings, which contribute to a luxurious and comfortable stay. Notable amenities include comfortable bathtubs, modern showers, Dyson hairdryers and top-notch bathroom facilities, some even boasting smart toilets and double sinks.
The rooms are described as exceptionally quiet and soundproof, guaranteeing a peaceful stay. Many reviews emphasize the comfort of the beds and the spaciousness of the rooms with some guests appreciating additional touches such as mini bars, coffee makers, dressing gowns, slippers and even Marshall speakers.
Despite some complaints about certain rooms lacking windows or natural light, the overall consensus is that the rooms at Hotel Arbaso are thoughtfully designed, well-appointed and equipped with everything needed for a comfortable stay. The excellent room service and friendly, attentive staff further enhance the guest experience, making Hotel Arbaso a standout option for those seeking a blend of modern luxury and comfort in a centrally located setting.
Beds
Hotel Arbaso sets a high standard for comfort with its exceptional bedding. Guests consistently praise the beds as extremely comfortable, often describing them as the best they've ever experienced. Several reviews highlight the quality of the bedding, mentioning details such as the silky, fresh sheets and non-lumpy, big, fluffy pillows. The hotel even offers a pillow menu for a personalized sleeping experience.
Many rooms feature king-size beds and spacious layouts, contributing to a restful stay. Though some guests noted that not all rooms have outside windows and a few mentioned the beds being rather small, the overwhelming consensus is positive regarding the comfort of the rooms.
The hotel’s decor pairs well with the modern beds and plush bedding, lending a sophisticated air to the accommodation. Guests often find it hard to leave the comfort of their beds, which speaks volumes about the quality and attention to detail in each room. With additional amenities like clean, tidy rooms, blackout curtains and excellent tea and coffee facilities, Hotel Arbaso ensures a luxurious and restful experience for its visitors.
Cleanliness
Hotel Arbaso has garnered numerous accolades for its exceptional cleanliness from guests who have stayed there. Many reviews emphasize the immaculate condition of the rooms, describing them as extremely clean, modern and stylish. The hotel’s housekeeping standards are consistently described as impeccable with public areas, bathrooms and lobby spaces all maintained to a high standard. Guests also appreciated the lovely aroma throughout the hotel, underscoring the attention to detail in maintaining a fresh and pleasant environment.
The eco-friendly approach of the hotel further enhances its appeal, drawing praise for both design and cleanliness. The property's modern décor and well-maintained facilities are frequently highlighted, along with the spacious and comfortable rooms that add to the overall guest experience. Super clean towels, spotless passage areas and exceptionally clean bed linens contribute to a reassuring sense of hygiene and care.
Complimentary services such as well-kept common areas and clean, long corridors demonstrate the hotel’s comprehensive approach to cleanliness. The staff is often described as kind and helpful with many reviews noting the impeccable cleanliness standards despite some minor lapses in specific areas, such as glasses and occasional housekeeping quirks.
Overall, Hotel Arbaso stands out as a pristine establishment where cleanliness and comfort are paramount, attracting positive feedback for its dedicated maintenance, modern aesthetic and welcoming atmosphere.
Staff
The staff at Hotel Arbaso receive lavish praise from guests in their reviews, often highlighted as a standout feature of their stay. Visitors consistently describe the service as exceptionally professional, remarkably friendly and incredibly helpful. Many guests appreciate the attentiveness and kindness extended by the staff, noting the extraordinary efforts made to ensure a comfortable and pleasant stay.
The valet services and parking are particularly well-received with the valet team described as very good and highly efficient. The reception staff are frequently mentioned for their professionalism and friendliness, going above and beyond to assist with any needs or queries, ranging from organizing airport transfers to providing helpful recommendations for local attractions.
Housekeeping receives similarly high marks with common areas and rooms maintained to an impeccable standard. The rooms themselves are praised for being clean, modern and beautifully appointed, featuring comfortable beds, large windows and stylish design elements. Room service is also highlighted positively, contributing to the overall sense of thorough and responsive service throughout the hotel.
Guests find the overall atmosphere of the hotel welcoming and warm, often noting the pleasant demeanor of all the staff members they interacted with. This exceptional service extends to multilingual capabilities, ensuring effortless communication for guests from various backgrounds.
Whether dealing with the professional and attentive restaurant staff or benefiting from the excellent service at the bar, the consensus is clear: the staff at Hotel Arbaso are a key component of what makes a stay there truly memorable.
Wi-Fi
Hotel Arbaso's WiFi service receives largely positive feedback from its guests. Most visitors commend the hotel for offering free, reliable and strong WiFi coverage throughout the premises. Guests specifically appreciate the stable connection and high-speed internet that matches expectations, ensuring that all devices work well across different areas of the hotel. The availability of complimentary WiFi without extra cost adds to the convenience, making it accessible in rooms and public spaces alike.
Guests often highlight the faultless nature of the WiFi, along with strong signals and comprehensive coverage in all areas, describing it as top-notch. The hotel provides WiFi access points and details upon check-in, facilitating easy connectivity. Technological amenities such as tablets and smart TVs with synchronization for essential apps also receive positive mentions, despite occasional minor issues.
While a few reviews mention areas where the connection could improve—such as recommendations for ensuring higher bandwidth—these instances seem rare. Overall, the majority of guests find the WiFi service at Hotel Arbaso to be efficient, enhancing their stay by providing a seamless online experience for both work and leisure.
Gym
Hotel Arbaso's gym and wellness facilities receive a mix of feedback from guests with many highlighting positive aspects. The gym is frequently described as well-equipped and modern, offering excellent facilities including a sauna and steam room. Guests appreciate the availability and cleanliness of the sauna, noting it as a huge plus after a long day. Despite its small size, the gym is well-maintained and includes useful features like a cool-down room.
However, some drawbacks are mentioned consistently: the gym's size can feel inadequate, conditions inside may be hot and there were a few issues with cleanliness and availability of essentials like disinfectant and water. Despite these shortcomings, the overall impression is that the fitness and spa facilities at Hotel Arbaso are top-notch and add significant value to the guests' stay.
Beach
Hotel Arbaso offers guests an enviable location with its proximity to both the vibrant old town and the beautiful nearby beaches. Just a short walk from the hotel, visitors can easily reach the lovely sandy shores, making it a convenient spot for beachgoers. Many guests appreciated the hotel's prime position, often mentioning their easy and enjoyable access to Playa de la Concha, which is only a few minutes away. The beach is not only close but also presents stunning sea views, enhancing the overall experience.
The surrounding area is bustling with shops, restaurants and nightlife, ensuring that everything guests need is within walking distance. This central location is particularly appealing for those looking to combine a beach holiday with city exploration. The accessibility to both the beach and the city center makes Hotel Arbaso an ideal choice for summer travelers, providing the perfect mix of relaxation and convenience in a beautiful setting.
Parking
Hotel Arbaso offers a range of parking options that cater to different needs and preferences of its guests. Valet parking is a prominent feature, frequently mentioned for its convenience and efficiency. Guests appreciated the valet service for making car access quick and easy with some highlighting the service as professional and top-notch.
For those who opted for self-parking, the hotel is located close to public parking garages, including San Martin car park, which is effectively managed. However, it's noted that parking comes at a steep price with daily rates around 30 euros. Despite its high cost, the valet service received praise for being organized and hassle-free, even though the spaces can be limited.
Parking inclusivity varied, but many reviews mentioned that parking was included in the room price, which added significant value to their stay. Secure underground parking was noted to be available, enhancing the sense of safety for guests' vehicles. While some guests did mention the absence of a dedicated hotel garage, the overall sentiment towards the parking facilities at Hotel Arbaso remained positive with the convenience and excellent valet service standing out as major highlights.
EV charging stations
Hotel Arbaso has received positive feedback for its convenient and well-functioning EV charging stations. Guests appreciated the availability of free charging stations, highlighting their seamless operation and ease of access. The on-site location of these chargers added to the convenience, making them a preferred choice for travelers with electric vehicles. Some reviews noted valet parking services, which include charging options, adding another layer of convenience. Guests also mentioned the availability of electric bikes for borrowing, enhancing the hotel's eco-friendly amenities. However, a few mentioned that an increase in the number of charging stations could improve the service further. Overall, the hotel’s EV charging infrastructure received commendation for its functionality and accessibility.
Family
Hotel Arbaso offers an exceptional experience for families traveling with children. Its family-friendly atmosphere and thoughtful amenities make it particularly suited for family vacations. The hotel provides various features that ensure comfort for both parents and kids, such as connecting rooms that give children their own space and family rooms that are perfect for larger groups. Additionally, baby beds are available on request, catering to the needs of families with infants.
Guests have appreciated the warm, welcoming atmosphere and the attentive staff, which together create a pleasant and enjoyable stay. The hotel is noted for its attention to detail, making sure every guest feels welcomed and comfortable. This focus on guest satisfaction extends to the little ones, evidenced by thoughtful touches around the room that appeal to children.
Families have enjoyed their stays immensely, often highlighting the excellent environment that caters to both young and old. Whether traveling with a newborn or older children, Hotel Arbaso ensures a memorable and enjoyable experience for all. The guest reviews consistently emphasize the hotel's suitability for family trips, from the pleasant atmosphere to the comprehensive care taken to meet the needs of all family members.
4 Star
Hotel Arbaso consistently garners praise for its impressive blend of modern design, spacious rooms and excellent facilities, which many guests feel surpass typical four-star standards. The location and service are frequently highlighted as perfect, significantly enhancing the overall guest experience. Despite being in a higher price range, the hotel delivers a quality that many deem reflective of five-star service and amenities, often exceeding expectations for a four-star establishment.
While a few guests felt that some aspects fell slightly below four-star quality or lacked certain amenities, the majority opinion leans strongly towards a superior four-star experience with a substantial number of guests ranking it among the best four-star hotels they've visited. It's noted for providing an exclusive, high-end hotel experience in San Sebastián, often described as exceptional and deserving of a higher star rating.
Business
Hotel Arbaso is highly praised for its exceptional facilities and services tailored specifically for business travelers. The hotel offers modern, well-equipped conference rooms and quiet workspaces, making it ideal for both meetings and individual work sessions. Its business-friendly atmosphere is complemented by efficient valet parking and convenient business services.
The rooms designed for business use come with good WiFi and are equipped with all necessary amenities, providing a comfortable environment for both short and extended stays. The business center and lounge offer additional spaces for professional activities and the large conference rooms and well-lit workspaces cater to a range of business needs.
Strategically located, Hotel Arbaso is in a convenient area for business engagements with proximity to key venues. The decor is simple, stylish and modern, creating a pleasant ambiance for work. The service staff is noted for their professionalism and attentiveness, ensuring that business requirements are met efficiently.
Overall, Hotel Arbaso stands out as a top choice for business stays, providing a quiet yet well-connected setting that accommodates the demands of business clientele, making it a haven for travelers on work trips.
Accessible
Hotel Arbaso is praised for its great accessibility, making it a convenient choice for guests with disabilities. The hotel is strategically located near public transport stations, facilitating easy travel for all visitors. Guests with limited mobility will find the facilities highly accommodating, including several disabled-friendly rooms available upon request and comprehensive handicap-friendly amenities.
The hotel's design ensures that all areas are accessible with features such as elevators, ramps and air conditioning suited for disabled use. Parking options are also available specifically for those with disabilities, adding to the convenience. Rooms are equipped for wheelchair users, providing ease of movement and access.
Despite minor feedback about some rooms not being entirely satisfactory, the overall sentiment is positive. The accessible facilities, from disabled-access rooms to common areas, make Hotel Arbaso an excellent option for those seeking an inclusive and supportive environment.
Honeymoon
Hotel Arbaso is highly praised by guests as an ideal destination for honeymooners. Many reviews highlight the romantic and luxury-filled atmosphere, making it perfect for couples looking to celebrate their special moments. The hotel’s honeymoon suites are frequently mentioned with guests noting their wonderful and sleek designs, creating the perfect ambiance for a honeymoon.
Guests also appreciate the romantic touches and honeymoon décors, which elevate the overall experience to something truly memorable. From the comfortable and quiet surroundings next to a cathedral to the meticulous attention to detail, every aspect of this hotel is tailored to offer an unforgettable getaway for newlyweds.
The hotel provides great service, adding to the honeymoon delights with amenities specifically curated for such romantic occasions. While there was a minor mention of an oversight in delivering a honeymoon surprise, the majority of reviews reflect a consistently positive and perfect honeymoon experience at Hotel Arbaso.
Luxury
Hotel Arbaso exudes luxury and elegance, impressing guests with its stylish and modern design. Visitors are welcomed into a world of high-class sophistication, characterized by beautiful and luxurious decor that sets the tone for the entire stay. The rooms are spacious and lavishly appointed, conveying a sense of utmost comfort and refinement.
This hotel is consistently praised for its luxurious ambience and high-end experience, offering five-star amenities and facilities that could easily compete with top-tier establishments. The sumptuous interior and plush furnishings create a plush atmosphere where quality and style ooze from every corner. Attention to detail is paramount, ensuring that every element, from furniture to decor, contributes to the overall luxe vibe.
The high-quality materials used in the decoration and furnishing further enhance the luxury feel, making guests feel pampered in every aspect. The breakfast offering is described as excellent and luxurious, contributing to the overall premium experience. The facilities are top-notch, often being compared to those of a five-star hotel, ensuring that guests benefit from every modern convenience and luxurious treatment.
Overall, Hotel Arbaso stands out as a luxurious and beautifully designed hotel that surpasses expectations with its high standard design, exclusive feel and exceptional luxury ambiance.
Romantic
Hotel Arbaso offers an idyllic setting perfect for romantic getaways, making it an ideal destination for couples seeking a cozy atmosphere and memorable moments. The hotel creates a charming romantic ambiance with its beautifully decorated rooms and thoughtful amenities. Guests have enjoyed romantic weekends, special anniversaries and even honeymoons here, consistently noting the perfect romantic touch in every detail.
The romantic decor and atmosphere are frequently highlighted, making it an excellent spot for couples who appreciate a intimate and romantically-engaging setting. The hotel's location further enhances its appeal for romantic stays, providing an excellent backdrop for those special moments. Whether planning a proposal or just looking for a serene couple's retreat, Hotel Arbaso ensures a superb romantic experience. Its romantic boutique style firmly positions it as a top choice for couples and a destination synonymous with love and celebration.
No, Hotel Arbaso doesn't have any pool.
No, a spa isn't available at Hotel Arbaso.
No, Hotel Arbaso doesn't allow dogs.
Yes, parking facilities are available at Hotel Arbaso.