Hotel Renascença receives predominantly positive reviews across various aspects despite some mixed feedback.
The location is praised for its serene, natural surroundings, making it an ideal retreat for those with cars or willing to use taxis. It offers a peaceful environment just a five-minute drive from downtown Gramado, although some guests find it inconvenient due to the lack of walkable pathways and lighting. Its proximity to main tourist attractions and beautiful mountain views also add to its charm for those seeking tranquility.
Breakfast at Hotel Renascença is often highlighted for its wide variety of fresh and flavorful options. Terms like "impeccable" and "wonderful" frequently describe the morning meal experience, although some guests suggest that more variety in savory and healthy options could enhance it further. Minor issues such as crowded areas and the occasional dry bread were noted but did not overshadow the overall satisfaction with the breakfast offerings.
The rooms are consistently commended for their cleanliness and comfort. Many guests enjoy the natural light and views of the entrance gardens. The family rooms and suites are particularly spacious and well-equipped with daily housekeeping ensuring a tidy and pleasant stay. However, a minority found some rooms to be smaller than expected and noted minor maintenance issues.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the diligent housekeeping and well-maintained facilities. Guests appreciated the refreshing atmosphere and the pleasant fragrance of the towels and rooms.
The staff deliver outstanding service, often receiving high praise for their friendliness, attentiveness and professionalism. Guests noted that staff members go above and beyond to assist with various requests, enhancing the overall guest experience significantly.
The hotel's Wi-Fi, however, received mixed reviews. While some guests had a reliable connection, others experienced slow speeds and unstable signals, particularly in isolated areas of the hotel. Improvement in this area could enhance the guest experience, especially for those needing consistent internet access.
The gym facilities need significant improvement according to guest feedback. While some positives were mentioned, such as a good selection of machines and cleanliness, many guests found the equipment outdated and poorly maintained. Issues like broken machinery and mold were frequently noted.
The pools are generally appreciated for their warm temperatures and maintenance. Families enjoyed the kid-friendly areas, although concerns about overcrowding and periodic lapses in cleanliness were mentioned. Maintenance issues like a broken ladder and unpleasant odors also detracted from some guests' experiences.
Parking is another area with mixed feedback. While the availability of free and some covered parking is appreciated, the limited space and complex layout can pose challenges, especially during peak occupancy. Proper maintenance and better organization were suggested to improve this facility.
For families, Hotel Renascença offers a welcoming and accommodating environment. Spacious family rooms and various child-friendly amenities like playgrounds and pools contribute to a positive family experience. However, the lack of an in-house restaurant is seen as a minor drawback.
The beds at Hotel Renascença receive high praise for comfort and quality, contributing to restful sleep. Some occasional issues with specific bedding arrangements were noted, but overall, the hotel is commended for its cozy and well-maintained sleeping arrangements.
Overall, as a three-star hotel, Hotel Renascença provides a good cost-benefit ratio with satisfactory standard lodging. Despite some areas needing improvement, the general consensus highlights it as a comfortable and pleasant place to stay.
Le Boutique Hotel Gramado - Exclusivo para Casais is a celebrated haven for couples seeking a luxurious and romantic retreat. The hotel masterfully combines tranquility with convenience, nestled just a short drive from Gramado's bustling city center, offering stunning views of the mountains and valleys. Guests laud the hotel's impressive and cinematic décor, enhanced by well-thought-out elements such as vintage furniture and elegantly adorned rooms that create a cozy, intimate ambiance ideal for romantic getaways.
Breakfast at the hotel surpasses expectations, described as abundant and well-served, with a remarkable variety of fresh, high-quality options. The delightful views from the dining area and the warm, attentive staff further enhance the morning experience, leaving guests with lasting impressions. The rooms maintain the luxurious theme, praised for their décor and comfort, with features like super soft bedding and well-appointed amenities complementing the overall experience.
Impeccable cleanliness is a standout trait of the hotel, contributing to a relaxing, serene atmosphere. The attentive and friendly staff, including notable individuals such as Júlio, Pamela, Sandra, and Dona Marta, enhance the visiting couples' experiences with exceptional service and thoughtful gestures, such as sparkling wine and special occasion touches. This dedication to service ensures guests feel pampered and well-cared for throughout their stay.
The hotel caters beautifully to honeymooners and those celebrating special occasions, praised for its romantic decorations and personalized surprises that elevate the experience to memorable heights. The luxurious environment, reminiscent of European elegance with art deco influences, captivates guests, making it an ideal setting for a romantic escape.
For those seeking romance, Le Boutique Hotel Gramado stands out as a top choice, offering a private and exclusive ambiance complemented by exceptional service and beautiful surroundings. Its blend of elegance, tranquility, and seductive charm makes it a perfect location for creating lasting memories, ensuring guests leave with highly positive impressions and a desire to return.
Lapônia Hotel Gramado is widely appreciated for its blend of convenience, tranquility and picturesque setting, making it a reliable choice for travelers exploring Gramado. The hotel’s location is a standout aspect, offering proximity to key attractions like Black Lake, Mini Mundo and Gramado downtown while maintaining a peaceful ambiance. Its serene neighborhood, coupled with easy access to restaurants and supermarkets, ensures guests enjoy a restful stay with ample activities within walking distance.
The breakfast at Lapônia Hotel Gramado is another significant highlight, frequently praised for its variety and quality. Guests enjoy diverse offerings that include fruits, breads, cakes, juices and yogurt, delivering a satisfying start to the day. Despite some feedback on the limited options for savory dishes and occasional slow replenishment, the overall breakfast experience is positive, leaving most guests pleased.
Rooms at the hotel are noted for their comfort, cleanliness and spaciousness. The accommodations feature beautiful views, cozy environments and efficient heating, ensuring a pleasant stay. The hotel also excels in cleanliness, consistently maintaining spotless and well-organized spaces with fresh linens and towels.
The staff at Lapônia Hotel Gramado receive high accolades for their friendliness, attentiveness and professionalism. Guests frequently mention the smooth check-in process and the helpful nature of the staff, creating a welcoming atmosphere.
While the hotel offers free wifi, experiences vary with some guests reporting stable connections and others encountering significant issues. Parking, however, emerges as a common concern with limited and challenging facilities that often require guests to park on the street.
For families, the hotel is an excellent choice, providing a family-friendly environment with dedicated kids' areas and a convenient location. The comfortable and spacious beds add to the appeal, despite minor feedback on some configurations.
Overall, Lapônia Hotel Gramado provides good value for money, offering a comfortable and clean stay with excellent service. Pet owners will also find it accommodating, as the hotel welcomes pets warmly, enhancing the overall guest experience.
Hotel Refugio da Montanha - 900m da Rua Coberta in Gramado receives glowing reviews for its diverse features, providing an all-encompassing and exceptional stay for its guests. The hotel's prime location strikes a perfect balance between accessibility and tranquility, nestled in a serene, upscale neighborhood abundant with greenery. Guests enjoy the beautiful natural surroundings, peaceful atmosphere and proximity to key attractions, making it a convenient yet restful retreat.
The breakfast at the hotel is frequently described as one of the best experiences guests have encountered. It is praised for diversity, deliciousness and the inclusion of special touches such as personalize-made tapioca and omelettes. The enthusiastic service, live music and wide array of colonial foods, including sparkling wine, elevate the meal to an exceptional level. Despite the occasional wish for more variety, the overall feedback on the breakfast is overwhelmingly positive.
Rooms at Hotel Refugio da Montanha - 900m da Rua Coberta are celebrated for their spaciousness, cleanliness and modern amenities. Guests appreciate the luxurious touches, like heated bathroom floors and whirlpool tubs, which add to the comfort and appeal of their stay. The hotel's meticulous daily cleaning and attention to room maintenance are also highly commended.
The staff at Hotel Refugio da Montanha - 900m da Rua Coberta further enhance the experience with their exceptional hospitality and professionalism. Friendly, polite and attentive, they ensure each guest feels welcome and well-cared-for. The staff’s readiness to help and their warm demeanor are key highlights that contribute to the high levels of guest satisfaction.
For families, the hotel provides a cozy and homey atmosphere with thoughtful services such as dietary considerations for allergies and activities for children. The facilities are family-friendly, supporting group trips with both adults and children. Pets are also warmly welcomed with dedicated amenities and a pet-friendly environment that ensures a comfortable stay for furry companions.
Although the dinner service receives mixed feedback, the cozy atmosphere with a welcoming fireplace creates a pleasant dining experience overall. Some menu items and evening ambiance, such as the delicious capeletti soup, receive favorable comments.
The hotel also stands out as an excellent choice for romantic getaways and honeymoons. Guests appreciate the special touches like champagne on arrival and romantic decorations. Its peaceful setting offers a perfect retreat for couples seeking a cozy and intimate experience.
Despite some feedback regarding limited gym equipment and challenges with parking, the overall consensus is that Hotel Refugio da Montanha - 900m da Rua Coberta delivers a luxurious experience. The blend of comfort, high-quality amenities and top-notch service makes it a standout choice for visitors to Gramado, ensuring a memorable stay whether it's for relaxation, romance or family fun.
Master Gramado Hotel - Espaço Kids Incrível receives favorable reviews for several aspects, making it an attractive choice for guests, especially families. The hotel benefits from an exceptional location in the heart of Gramado, which allows guests to easily explore the city center and nearby attractions on foot. Situated just off Borges de Medeiros Avenue, this serene yet accessible position enhances its appeal as a tranquil retreat close to the action.
The breakfast experience garners widespread acclaim, frequently highlighted as a stand-out feature. Guests praise the diverse and plentiful options, along with the excellent service from the staff. Though there are occasional remarks about repetitiveness and minor quality issues, the overall sentiment describes the breakfast as sensational and a highlight of the stay.
Rooms at the hotel are noted for their spaciousness and comfort, offering stunning views of the Quilombo Valley. Families appreciate the ample room sizes and child-friendly amenities. However, there are recurring comments about aged furniture, humidity issues and occasional maintenance problems like mold and poor air conditioning. Despite these, the cleanliness and cozy atmosphere are notable positives.
The hotel's cleanliness receives mixed reviews. While many guests commend the thorough daily cleaning service and well-maintained common areas, some point out issues such as mold, musty smells and inadequate maintenance in certain rooms, particularly in the basement. These areas show a need for improved ventilation and attention to detail in cleaning.
Service at the Master Gramado Hotel generally receives high marks for the staff's courtesy, attentiveness and helpfulness. The friendly and accommodating personnel significantly enhance the guest experience, although occasional lapses in efficiency, especially during check-out, are noted.
Families are particularly drawn to the hotel due to its exceptional kids' amenities, including a spacious and well-equipped play area. The diverse activities and dedicated spaces for children ensure an engaging and enjoyable stay, earning the hotel considerable praise from parents.
However, some facilities, such as dinner service and the pool, have room for improvement. While special event dinners are highly appreciated, regular dinner services struggle with consistency and quality. The pool area, though offering incredible views, faces criticisms for maintenance issues, mold and the lack of heating.
The gym is well-received for its spaciousness and variety of equipment, contributing positively to the overall guest experience. However, the Wi-Fi is a significant downside with many guests encountering unreliable connectivity in rooms, which can be problematic for those needing a stable internet connection.
Parking services are secure and spacious, but the additional fee for parking is a common point of contention among guests. The cost, along with occasional operational issues, detracts from the otherwise positive facility.
In summary, Master Gramado Hotel - Espaço Kids Incrível delivers a largely enjoyable experience, particularly for families with its great location, commendable breakfast, spacious rooms and welcoming staff. While certain areas like regular dinner services, maintenance and Wi-Fi connectivity require attention, the hotel's family-friendly amenities and overall comfort make it a prime choice for visitors to Gramado.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Hotel Laghetto Toscana in Gramado is highly praised for its prime location and accessibility. Guests appreciate its proximity to the city center, nearby Canela and the picturesque scenery of the Quilombo Valley. The strategic placement allows for convenient exploration of Gramado's main attractions with many pointing out the incredible valley views from their rooms.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.