Hotel Renascença
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Summary of reviewsHotel Renascença receives predominantly positive reviews across various aspects despite some mixed feedback.
The location is praised for its serene, natural surroundings, making it an ideal retreat for those with cars or willing to use taxis. It offers a peaceful environment just a five-minute drive from downtown Gramado, although some guests find it inconvenient due to the lack of walkable pathways and lighting. Its proximity to main tourist attractions and beautiful mountain views also add to its charm for those seeking tranquility.
Breakfast at Hotel Renascença is often highlighted for its wide variety of fresh and flavorful options. Terms like "impeccable" and "wonderful" frequently describe the morning meal experience, although some guests suggest that more variety in savory and healthy options could enhance it further. Minor issues such as crowded areas and the occasional dry bread were noted but did not overshadow the overall satisfaction with the breakfast offerings.
The rooms are consistently commended for their cleanliness and comfort. Many guests enjoy the natural light and views of the entrance gardens. The family rooms and suites are particularly spacious and well-equipped with daily housekeeping ensuring a tidy and pleasant stay. However, a minority found some rooms to be smaller than expected and noted minor maintenance issues.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the diligent housekeeping and well-maintained facilities. Guests appreciated the refreshing atmosphere and the pleasant fragrance of the towels and rooms.
The staff deliver outstanding service, often receiving high praise for their friendliness, attentiveness and professionalism. Guests noted that staff members go above and beyond to assist with various requests, enhancing the overall guest experience significantly.
The hotel's Wi-Fi, however, received mixed reviews. While some guests had a reliable connection, others experienced slow speeds and unstable signals, particularly in isolated areas of the hotel. Improvement in this area could enhance the guest experience, especially for those needing consistent internet access.
The gym facilities need significant improvement according to guest feedback. While some positives were mentioned, such as a good selection of machines and cleanliness, many guests found the equipment outdated and poorly maintained. Issues like broken machinery and mold were frequently noted.
The pools are generally appreciated for their warm temperatures and maintenance. Families enjoyed the kid-friendly areas, although concerns about overcrowding and periodic lapses in cleanliness were mentioned. Maintenance issues like a broken ladder and unpleasant odors also detracted from some guests' experiences.
Parking is another area with mixed feedback. While the availability of free and some covered parking is appreciated, the limited space and complex layout can pose challenges, especially during peak occupancy. Proper maintenance and better organization were suggested to improve this facility.
For families, Hotel Renascença offers a welcoming and accommodating environment. Spacious family rooms and various child-friendly amenities like playgrounds and pools contribute to a positive family experience. However, the lack of an in-house restaurant is seen as a minor drawback.
The beds at Hotel Renascença receive high praise for comfort and quality, contributing to restful sleep. Some occasional issues with specific bedding arrangements were noted, but overall, the hotel is commended for its cozy and well-maintained sleeping arrangements.
Overall, as a three-star hotel, Hotel Renascença provides a good cost-benefit ratio with satisfactory standard lodging. Despite some areas needing improvement, the general consensus highlights it as a comfortable and pleasant place to stay.
Categories
The location is praised for its serene, natural surroundings, making it an ideal retreat for those with cars or willing to use taxis. It offers a peaceful environment just a five-minute drive from downtown Gramado, although some guests find it inconvenient due to the lack of walkable pathways and lighting. Its proximity to main tourist attractions and beautiful mountain views also add to its charm for those seeking tranquility.
Breakfast at Hotel Renascença is often highlighted for its wide variety of fresh and flavorful options. Terms like "impeccable" and "wonderful" frequently describe the morning meal experience, although some guests suggest that more variety in savory and healthy options could enhance it further. Minor issues such as crowded areas and the occasional dry bread were noted but did not overshadow the overall satisfaction with the breakfast offerings.
The rooms are consistently commended for their cleanliness and comfort. Many guests enjoy the natural light and views of the entrance gardens. The family rooms and suites are particularly spacious and well-equipped with daily housekeeping ensuring a tidy and pleasant stay. However, a minority found some rooms to be smaller than expected and noted minor maintenance issues.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the diligent housekeeping and well-maintained facilities. Guests appreciated the refreshing atmosphere and the pleasant fragrance of the towels and rooms.
The staff deliver outstanding service, often receiving high praise for their friendliness, attentiveness and professionalism. Guests noted that staff members go above and beyond to assist with various requests, enhancing the overall guest experience significantly.
The hotel's Wi-Fi, however, received mixed reviews. While some guests had a reliable connection, others experienced slow speeds and unstable signals, particularly in isolated areas of the hotel. Improvement in this area could enhance the guest experience, especially for those needing consistent internet access.
The gym facilities need significant improvement according to guest feedback. While some positives were mentioned, such as a good selection of machines and cleanliness, many guests found the equipment outdated and poorly maintained. Issues like broken machinery and mold were frequently noted.
The pools are generally appreciated for their warm temperatures and maintenance. Families enjoyed the kid-friendly areas, although concerns about overcrowding and periodic lapses in cleanliness were mentioned. Maintenance issues like a broken ladder and unpleasant odors also detracted from some guests' experiences.
Parking is another area with mixed feedback. While the availability of free and some covered parking is appreciated, the limited space and complex layout can pose challenges, especially during peak occupancy. Proper maintenance and better organization were suggested to improve this facility.
For families, Hotel Renascença offers a welcoming and accommodating environment. Spacious family rooms and various child-friendly amenities like playgrounds and pools contribute to a positive family experience. However, the lack of an in-house restaurant is seen as a minor drawback.
The beds at Hotel Renascença receive high praise for comfort and quality, contributing to restful sleep. Some occasional issues with specific bedding arrangements were noted, but overall, the hotel is commended for its cozy and well-maintained sleeping arrangements.
Overall, as a three-star hotel, Hotel Renascença provides a good cost-benefit ratio with satisfactory standard lodging. Despite some areas needing improvement, the general consensus highlights it as a comfortable and pleasant place to stay.
Hotel Taking Steps Towards Sustainability
Listed on a platform for eco-friendly hotels that plants a tree for every booking made through their site.
Dog Friendly Hotel
Hotel Renascença is tagged as a hotel with pet-friendly accommodations.
Business Hotel
Provides basic business amenities and services. Offers a convenient location for business activities.
Hotel with Parking
The hotel offers parking. Located on Av. Borges de Medeiros, it is easily accessible by car.
3-Star Hotel
Located on Avenida Borges de Medeiros in Gramado, this hotel provides easy access to the city center and its various attractions. Its central location enhances the overall experience for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Renascença’s location has garnered mixed feedback from its guests. While many praise it as beautiful, quiet and surrounded by nature, others find it somewhat removed from downtown Gramado. The hotel's setting in the middle of the mountains offers a tranquil escape, away from the noise of the city with just a five-minute drive to the center. This makes it ideal for guests with a car or willing to use taxis or ride-hailing apps, as the city center isn’t easily walkable due to the lack of sidewalks and lighting along the access roads.
The proximity to main tourist spots and nature views add to its appeal with several reviews highlighting its easy access to attractions and peaceful surroundings. However, some found the hotel's location to be misleading, expecting it to be closer to downtown based on advertisements. The need to drive or arrange transportation was a notable drawback for guests who preferred to explore on foot.
Despite the mixed opinions about its distance from central attractions, the hotel's serene environment, quiet neighborhood and good infrastructure have led many to appreciate its location, particularly those looking for a peaceful retreat with convenient access by car.
Hotel Renascença offers a breakfast experience that has garnered mixed feedback from guests, but predominantly positive. Many guests have praised the breakfast for its wide variety of options, flavorful offerings and excellent service. Terms like "impeccable," "wonderful," "spectacular," and "superb" frequently appear, reflecting the high satisfaction with the range and quality of food.
Various reviews highlight the deliciousness of items served, including omelets, pancakes and creamy coffee, appreciated for being fresh and tasty. Despite some reviews noting that the breakfast could benefit from more variety, particularly in terms of savory items and healthier options, the overall sentiment remains favorable. A significant number of guests have appreciated the well-organized breakfast setup, its completeness and the attentive, friendly staff.
Some minor critiques include comments on the breakfast area being small and crowded at times and a few reviews mentioning a lack of variety or the need for better replenishment on busy days. Additionally, there were occasional mentions of the bread and cakes being dry or the food sometimes being cold.
Overall, Hotel Renascença’s breakfast is often seen as a delightful start to the day, enhanced by a wide selection of offerings and a warm and accommodating service team.
Hotel Renascença offers a variety of room options that generally earn high marks for their comfort and coziness. Guests frequently report that the rooms are clean and beds are particularly comfortable, ensuring a restful stay. The rooms are well-lit with natural light and many include views of the entrance gardens, adding to the overall pleasant atmosphere.
The family rooms and suites are notably spacious and well-equipped, often featuring convenient amenities such as bathtubs and functioning air conditioning. Daily room cleaning is mentioned repeatedly with many guests emphasizing the impeccable cleanliness of their accommodations. The hotel's staff are commended for their attentiveness and excellent service, enhancing the overall guest experience.
However, there are some recurring criticisms predominantly related to room size and occasional maintenance issues. Some guests found the rooms to be tight, especially for families and reported issues like damp smells, broken fixtures and noisy environments due to insufficient soundproofing. Despite these drawbacks, the hotel's overall cost-effectiveness and comfort seem to make it a solid choice for visitors seeking a cozy, clean and accommodating stay.
Hotel Renascença consistently receives high praise for the comfort of its beds, revealing a clear highlight in guest experiences. Descriptors such as "super comfortable," "wonderful," and "excellent" frequently appear, underscoring the universal approval of the bedding quality. Many guests note the beds' generous size with some specifically mentioning the large and double options provided. The quality of linen and bed materials, including soft and cozy mattresses, also garners positive feedback, contributing to a restful night's sleep.
However, there is occasional criticism regarding specific bedding arrangements, such as the use of two single mattresses to form a double bed, which was not up to the comfort standards for some guests. Despite this, the general consensus points toward a delightful sleeping experience mainly characterized by spacious, well-maintained beds and comfortable rooms. The hotel also receives compliments on other aspects like pillows and cleanliness, although there are a few mentions suggesting improvements in pillow quality and the condition of linens and towels.
Overall, Hotel Renascença excels in creating a cozy and comfortable atmosphere, particularly highlighted by its high-quality, comfortable beds, making it a favorable choice for travelers prioritizing a good night's rest.
Hotel Renascença has garnered considerable praise for its cleanliness across multiple guest reviews. The rooms are consistently described as very clean and well-maintained with daily housekeeping ensuring they remain tidy and fragrant. Guests appreciated the impeccable state of both the furnishings and overall facilities. Many noted the cleanliness of the bathrooms, although a few mentioned minor issues such as soap residue.
The towels received special mention for their pleasant fragrance, contributing further to the refreshing atmosphere. Despite a few mentions of areas needing improvement, such as around the pool and some room corners, the general consensus remains very positive.
The attentive and friendly staff also contribute significantly to the overall sense of cleanliness and order within the hotel. The exceptional work by the cleaning staff did not go unnoticed with guests highlighting their diligence and thoroughness.
In summary, Hotel Renascença stands out for its excellent cleanliness, which, combined with attentive service, offers a comfortable and pleasant stay for its guests.
Hotel Renascença boasts an exceptional team known for their consistent professionalism and warmth. The reception and café staff are often praised for their friendliness, attentiveness and efficiency, creating a welcoming atmosphere for guests from the moment they arrive. The service extends beyond the front desk with the housekeeping team receiving special mentions for their thoroughness and kindness. Guests appreciated the helpful nature of the employees, who go out of their way to assist with travel arrangements, provide useful tips about the area and ensure a comfortable stay. Notably, the staff's enthusiasm and courteous demeanor are highlighted as standout qualities, contributing significantly to the positive guest experiences. The attentive and supportive approach of the personnel consistently leaves a lasting impression with many guests noting their stay was enhanced by the staff’s exceptional service.
Hotel Renascença's wifi reviews show a mixed experience among guests. Some guests reported a consistent and great Wi-Fi connection. Positive feedback includes mentions of good wifi and rooms with reliable internet access. However, several guests encountered issues with unstable connections, slow speeds and poor reception, especially in isolated areas of the hotel. Instances of the internet not working entirely were mentioned with some guests needing to resort to mobile data. While the presence of good Wi-Fi in certain rooms was noted, there are recommendations for improved signal strength and speed, especially for those needing reliable access for work or streaming. Overall, while the hotel has clean and organized rooms and attentive daytime reception staff, enhancing the Wi-Fi service could significantly improve guests' experiences.
Hotel Renascença offers a gym alongside its leisure facilities, but guest reviews consistently suggest that this area requires significant improvement. Although some positive remarks note a good selection of machines and a clean environment, the overwhelming sentiment highlights numerous issues.
The gym is frequently described as small, poorly maintained and equipped with broken machinery, including treadmills and cross-training equipment. Guests mention incomplete dumbbells, outdated facilities and even mold and leaks. Additionally, the space is compared unfavorably to the hotel’s promotional descriptions, leading to feelings of deceptive advertising.
For future visitors, it’s important to know that the gym area and related leisure facilities, like the children's playroom, may not meet expectations. These areas have been criticized for their dilapidated state and inadequacy, signaling a clear need for attention and repairs from the management.
Hotel Renascença offers a variety of swimming experiences with both indoor and outdoor pools available. The pools are generally well-maintained and appreciated for their warm temperatures, making them a delightful feature, especially during colder days. Guests frequently praised the heated pools, noting their effectiveness and comfort and many families highlighted the enjoyment their children had in the kid-friendly pool areas.
However, there are some concerns about the pool's size and cleanliness. Several reviews mentioned that the pools often feel crowded and may be too small for the number of guests. Issues with maintenance, such as slippery floors, a broken ladder and occasional lapses in cleanliness, were noted with some guests encountering fungi on the walls and unpleasant odors from pool chemicals.
Overall, while the heated pools at Hotel Renascença are popular and provide a pleasing experience, the hotel might need to address some maintenance and capacity issues to ensure all guests can fully enjoy the facilities.
Hotel Renascença offers parking on its premises, characterized by both positive and negative aspects. Guests appreciated the availability of free parking and some covered parking spots, which contribute significantly to the hotel's convenience. Although the parking areas are clean and well-maintained, several reviews pointed out that the parking spaces are limited and sometimes challenging to navigate, especially when the hotel reaches full occupancy. The parking lot features multiple levels, contributing to a sense of ample space, but this can sometimes result in confusion and difficulty of access.
While there are some covered parking options, the limited availability often means that guests might have to leave their cars on the street. Additionally, reviews highlighted the need for punctual maintenance and better organization within the parking area, mentioning that some parking spots lack proper markings and a concrete surface. Despite these drawbacks, the inclusion of free parking contributes to the good cost-benefit ratio of the hotel, making it a viable option for those traveling by car. However, the parking structure’s limitations and distance from the city center may require guests to plan their commutes accordingly.
Hotel Renascença stands out as an excellent option for those traveling with children, offering a family-friendly environment that is both cozy and welcoming. The hotel features spacious family rooms that comfortably accommodate families of four, ensuring a comfortable stay. Guests particularly appreciate the well-maintained indoor and outdoor areas designed for children, including a thermal pool that has been a hit among the younger guests.
The hotel's facilities include playgrounds and play areas specifically for kids, which, despite some feedback about the need for improvement and more variety, have still provided joyful moments for many families. The playroom, ball pit and drawing table are among the available amenities for children's entertainment.
Families have found the overall atmosphere to be peaceful, making it a great spot for a family trip. The family-friendly ambiance is supported by helpful and friendly staff, contributing to a positive experience. The hotel also offers ample parking, which adds to the convenience for those traveling by car.
While some guests have noted the absence of a restaurant within the hotel as a drawback, the overall cost-benefit ratio has been rated highly. The family suites and accommodating environment have left many families planning to return, which speaks volumes about the hotel's appeal to its target demographic.
In summary, Hotel Renascença delivers a pleasant and supportive environment for families, balancing comfort, affordability and a range of activities for children.
Hotel Renascença offers decent three-star accommodations, providing a respectable balance between cost and amenities. Guest reviews highlight it as a great cost-benefit choice for those seeking standard lodging without any frills. The breakfast, which meets the three-star standard, is overall satisfactory, though some found it modest compared to other hotels in the same category. Cleanliness and good service, sometimes noted during July, are generally appreciated by visitors.
However, there are areas that require improvement. Guests have reported issues such as a musty smell, moldy conditions, a rusty mini fridge and broken amenities like hairdryers and showers. The hotel suffers from noise disturbances and outdated furniture with uncomfortable beds and old, sometimes torn, towels. Additionally, the overall cleanliness does not always match the expected three-star standard with some guests noting issues such as blackout curtains with holes and poor counter service.
Despite these drawbacks, the structure's light tiles help brighten the area, compensating somewhat for the dated interiors. While the facilities need better maintenance, Hotel Renascença remains a reasonable choice for budget-conscious travelers.
Hotel Renascença provides a suitable option for business travelers, especially for those attending events at Serra Park, which is conveniently nearby. The hotel is noted for offering excellent business service and an overall complete experience with its amenities. Guests have praised the impeccable cleanliness of the rooms and the comprehensive breakfast offered. However, the hotel also has some disadvantages for business travelers, such as the lack of specialized business amenities and facilities and occasional issues with Wi-Fi accessibility for business operations. While the small size of the rooms and noise from common areas can be a drawback, the cost-benefit ratio positions Hotel Renascença as a viable choice for work trips.
Hotel Renascença appears to be a family-friendly destination with several amenities catering to guests with disabilities. The hotel features easy access by elevator and accessible rooms designed to accommodate people with mobility difficulties. Guests appreciated the covered parking and safe avenues around the hotel. Families will find the large, well-maintained pool and designated kids' space appealing, though there was mention of a minor leak in the children's area.
The property is recognized for its cleanliness and functioning elevators, which are spacious and reliable. Unfortunately, some accessibility-related issues were noted, such as a hole in the wheelchair access road near the reception and occasional difficulty in accessing certain areas. Despite these setbacks, the hotel's overall accessibility and amenities for those with disabilities are highly regarded by its guests.
Hotel Renascença boasts a heated pool that has garnered largely positive feedback from guests. The pool is frequently described as warm, well-heated and maintained at an excellent temperature, making for a pleasant swimming experience. Guests repeatedly emphasize how the temperature of the water is perfect and the pool's cleanliness is also a standout feature.
Several reviews highlight the pool as extraordinary and fantastic, particularly noting how nice and very good the heated pool is. Additionally, the pool's heating system generally works well, maintaining a comfortable temperature even in colder weather. The indoor setting allows the pool to be accessible and enjoyable throughout the day and into the night.
While a few mentions note issues with the heating system on occasion, causing the water to be cold, these seem to be exceptions rather than the norm. Some guests also feel that the pool could benefit from being larger to better accommodate the number of guests. Nonetheless, the consensus is that the heated pool at Hotel Renascença is a significant and positive aspect of the guest experience.
Hotel Renascença's indoor pool garners significant praise from guests, particularly for its suitability for children and reliable heating. Many have highlighted that the heated pool serves as a wonderful amenity, especially on colder days, making it a favorite family feature. The pool area is frequently noted as being nice and well-appreciated by those looking to relax or entertain kids.
However, some reviews do point out that the pool area sees heavy use and has issues with maintenance, specifically regarding the slippery floor, which guests found hazardous. Overall, the heated indoor pool remains a popular aspect among visitors for its warmth and family-friendly environment, despite some noted maintenance concerns.
Hotel Renascença is praised for being highly accommodating to pets, making it an ideal choice for those traveling with their furry companions. Guests frequently highlight the hotel's pet-friendly services and facilities, noting that pets are warmly received upon arrival. The beautiful and spacious courtyard is a particular favorite, providing a great space for walking pets.
However, some minor concerns were mentioned, such as animals being loose in the hallways and cafeteria and the lack of soundproofing in rooms, which could make it seem like pets in neighboring rooms are right inside your own. There is an additional fee for bringing pets, which some guests felt was not communicated in advance.
Overall, for travelers seeking a comfortable stay with their pets, Hotel Renascença meets expectations with a welcoming atmosphere and suitable amenities for pets.
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Location
The proximity to main tourist spots and nature views add to its appeal with several reviews highlighting its easy access to attractions and peaceful surroundings. However, some found the hotel's location to be misleading, expecting it to be closer to downtown based on advertisements. The need to drive or arrange transportation was a notable drawback for guests who preferred to explore on foot.
Despite the mixed opinions about its distance from central attractions, the hotel's serene environment, quiet neighborhood and good infrastructure have led many to appreciate its location, particularly those looking for a peaceful retreat with convenient access by car.
Breakfast
Various reviews highlight the deliciousness of items served, including omelets, pancakes and creamy coffee, appreciated for being fresh and tasty. Despite some reviews noting that the breakfast could benefit from more variety, particularly in terms of savory items and healthier options, the overall sentiment remains favorable. A significant number of guests have appreciated the well-organized breakfast setup, its completeness and the attentive, friendly staff.
Some minor critiques include comments on the breakfast area being small and crowded at times and a few reviews mentioning a lack of variety or the need for better replenishment on busy days. Additionally, there were occasional mentions of the bread and cakes being dry or the food sometimes being cold.
Overall, Hotel Renascença’s breakfast is often seen as a delightful start to the day, enhanced by a wide selection of offerings and a warm and accommodating service team.
Rooms
The family rooms and suites are notably spacious and well-equipped, often featuring convenient amenities such as bathtubs and functioning air conditioning. Daily room cleaning is mentioned repeatedly with many guests emphasizing the impeccable cleanliness of their accommodations. The hotel's staff are commended for their attentiveness and excellent service, enhancing the overall guest experience.
However, there are some recurring criticisms predominantly related to room size and occasional maintenance issues. Some guests found the rooms to be tight, especially for families and reported issues like damp smells, broken fixtures and noisy environments due to insufficient soundproofing. Despite these drawbacks, the hotel's overall cost-effectiveness and comfort seem to make it a solid choice for visitors seeking a cozy, clean and accommodating stay.
Beds
However, there is occasional criticism regarding specific bedding arrangements, such as the use of two single mattresses to form a double bed, which was not up to the comfort standards for some guests. Despite this, the general consensus points toward a delightful sleeping experience mainly characterized by spacious, well-maintained beds and comfortable rooms. The hotel also receives compliments on other aspects like pillows and cleanliness, although there are a few mentions suggesting improvements in pillow quality and the condition of linens and towels.
Overall, Hotel Renascença excels in creating a cozy and comfortable atmosphere, particularly highlighted by its high-quality, comfortable beds, making it a favorable choice for travelers prioritizing a good night's rest.
Cleanliness
The towels received special mention for their pleasant fragrance, contributing further to the refreshing atmosphere. Despite a few mentions of areas needing improvement, such as around the pool and some room corners, the general consensus remains very positive.
The attentive and friendly staff also contribute significantly to the overall sense of cleanliness and order within the hotel. The exceptional work by the cleaning staff did not go unnoticed with guests highlighting their diligence and thoroughness.
In summary, Hotel Renascença stands out for its excellent cleanliness, which, combined with attentive service, offers a comfortable and pleasant stay for its guests.
Staff
Wi-Fi
Gym
The gym is frequently described as small, poorly maintained and equipped with broken machinery, including treadmills and cross-training equipment. Guests mention incomplete dumbbells, outdated facilities and even mold and leaks. Additionally, the space is compared unfavorably to the hotel’s promotional descriptions, leading to feelings of deceptive advertising.
For future visitors, it’s important to know that the gym area and related leisure facilities, like the children's playroom, may not meet expectations. These areas have been criticized for their dilapidated state and inadequacy, signaling a clear need for attention and repairs from the management.
Pool
However, there are some concerns about the pool's size and cleanliness. Several reviews mentioned that the pools often feel crowded and may be too small for the number of guests. Issues with maintenance, such as slippery floors, a broken ladder and occasional lapses in cleanliness, were noted with some guests encountering fungi on the walls and unpleasant odors from pool chemicals.
Overall, while the heated pools at Hotel Renascença are popular and provide a pleasing experience, the hotel might need to address some maintenance and capacity issues to ensure all guests can fully enjoy the facilities.
Parking
While there are some covered parking options, the limited availability often means that guests might have to leave their cars on the street. Additionally, reviews highlighted the need for punctual maintenance and better organization within the parking area, mentioning that some parking spots lack proper markings and a concrete surface. Despite these drawbacks, the inclusion of free parking contributes to the good cost-benefit ratio of the hotel, making it a viable option for those traveling by car. However, the parking structure’s limitations and distance from the city center may require guests to plan their commutes accordingly.
Family
The hotel's facilities include playgrounds and play areas specifically for kids, which, despite some feedback about the need for improvement and more variety, have still provided joyful moments for many families. The playroom, ball pit and drawing table are among the available amenities for children's entertainment.
Families have found the overall atmosphere to be peaceful, making it a great spot for a family trip. The family-friendly ambiance is supported by helpful and friendly staff, contributing to a positive experience. The hotel also offers ample parking, which adds to the convenience for those traveling by car.
While some guests have noted the absence of a restaurant within the hotel as a drawback, the overall cost-benefit ratio has been rated highly. The family suites and accommodating environment have left many families planning to return, which speaks volumes about the hotel's appeal to its target demographic.
In summary, Hotel Renascença delivers a pleasant and supportive environment for families, balancing comfort, affordability and a range of activities for children.
3 Star
However, there are areas that require improvement. Guests have reported issues such as a musty smell, moldy conditions, a rusty mini fridge and broken amenities like hairdryers and showers. The hotel suffers from noise disturbances and outdated furniture with uncomfortable beds and old, sometimes torn, towels. Additionally, the overall cleanliness does not always match the expected three-star standard with some guests noting issues such as blackout curtains with holes and poor counter service.
Despite these drawbacks, the structure's light tiles help brighten the area, compensating somewhat for the dated interiors. While the facilities need better maintenance, Hotel Renascença remains a reasonable choice for budget-conscious travelers.
Business
Accessible
The property is recognized for its cleanliness and functioning elevators, which are spacious and reliable. Unfortunately, some accessibility-related issues were noted, such as a hole in the wheelchair access road near the reception and occasional difficulty in accessing certain areas. Despite these setbacks, the hotel's overall accessibility and amenities for those with disabilities are highly regarded by its guests.
Heated Pool
Several reviews highlight the pool as extraordinary and fantastic, particularly noting how nice and very good the heated pool is. Additionally, the pool's heating system generally works well, maintaining a comfortable temperature even in colder weather. The indoor setting allows the pool to be accessible and enjoyable throughout the day and into the night.
While a few mentions note issues with the heating system on occasion, causing the water to be cold, these seem to be exceptions rather than the norm. Some guests also feel that the pool could benefit from being larger to better accommodate the number of guests. Nonetheless, the consensus is that the heated pool at Hotel Renascença is a significant and positive aspect of the guest experience.
Indoor Pool
However, some reviews do point out that the pool area sees heavy use and has issues with maintenance, specifically regarding the slippery floor, which guests found hazardous. Overall, the heated indoor pool remains a popular aspect among visitors for its warmth and family-friendly environment, despite some noted maintenance concerns.
Dog Friendly
However, some minor concerns were mentioned, such as animals being loose in the hallways and cafeteria and the lack of soundproofing in rooms, which could make it seem like pets in neighboring rooms are right inside your own. There is an additional fee for bringing pets, which some guests felt was not communicated in advance.
Overall, for travelers seeking a comfortable stay with their pets, Hotel Renascença meets expectations with a welcoming atmosphere and suitable amenities for pets.
Yes, Hotel Renascença has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Renascença.
Yes, Hotel Renascença welcomes dogs.
Yes, parking facilities are available at Hotel Renascença.
Yes, Hotel Renascença has a gym.
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