Best Western Plus Richmond
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Summary of reviewsBest Western Plus Richmond offers a convenient and well-received lodging experience particularly for travelers using Richmond Airport. The hotel's prime location, just minutes from the airport, is frequently praised with guests valuing the proximity, free shuttle service and ease of access to major highways. This makes the hotel ideal for those catching early flights or returning rental cars. Additionally, the surroundings include convenient amenities like gas stations, food options and shopping areas, enhancing its appeal for both short and extended stays. Despite being close to busy areas, the hotel maintains a quiet and comfortable atmosphere, adding to its suitability for a wide range of visitors.
The breakfast offerings at Best Western Plus Richmond are generally well-received with a good variety and freshness that are particularly appreciated. Highlights include options like waffles that delight children and a clean, pleasant dining area. Although a few guests wished for more variety and experienced occasional service hiccups, the breakfast is often cited as one of the high points of the stay.
Room reviews are mixed but lean positive concerning cleanliness and space. Many guests find the rooms very clean and spacious with comfortable beds, although some note issues with hardness or discomfort of the mattresses. The old and outdated decor, along with problems like musty smells and low water pressure in showers, is a common negative remark. However, efforts for cleanliness are apparent in the maintenance of rooms, though not necessarily in the common areas and hallways, which can sometimes appear unclean and emit unpleasant odors.
The staff at Best Western Plus Richmond receive high marks for their friendliness, efficiency and helpfulness. Many guests highlight the exceptional service from the front desk and shuttle drivers, often noting their positive and welcoming interactions, which significantly enhance the guest experience.
Parking at the hotel is another aspect that garners mixed feedback. While the free, attached parking is a convenience that many appreciate, the parking spaces can be narrow and challenging for larger vehicles. Additionally, the availability of spaces can be limited during peak times and the presence of homeless individuals in the area has occasionally made guests feel uneasy.
In summary, Best Western Plus Richmond stands out for its strategic location, friendly staff and good breakfast options. While some aspects like room decor and parking can see improvement, the hotel's convenience and overall service make it a commendable choice for travelers.
Categories
The breakfast offerings at Best Western Plus Richmond are generally well-received with a good variety and freshness that are particularly appreciated. Highlights include options like waffles that delight children and a clean, pleasant dining area. Although a few guests wished for more variety and experienced occasional service hiccups, the breakfast is often cited as one of the high points of the stay.
Room reviews are mixed but lean positive concerning cleanliness and space. Many guests find the rooms very clean and spacious with comfortable beds, although some note issues with hardness or discomfort of the mattresses. The old and outdated decor, along with problems like musty smells and low water pressure in showers, is a common negative remark. However, efforts for cleanliness are apparent in the maintenance of rooms, though not necessarily in the common areas and hallways, which can sometimes appear unclean and emit unpleasant odors.
The staff at Best Western Plus Richmond receive high marks for their friendliness, efficiency and helpfulness. Many guests highlight the exceptional service from the front desk and shuttle drivers, often noting their positive and welcoming interactions, which significantly enhance the guest experience.
Parking at the hotel is another aspect that garners mixed feedback. While the free, attached parking is a convenience that many appreciate, the parking spaces can be narrow and challenging for larger vehicles. Additionally, the availability of spaces can be limited during peak times and the presence of homeless individuals in the area has occasionally made guests feel uneasy.
In summary, Best Western Plus Richmond stands out for its strategic location, friendly staff and good breakfast options. While some aspects like room decor and parking can see improvement, the hotel's convenience and overall service make it a commendable choice for travelers.
Dog Friendly Hotel
This hotel is a pet-friendly option. It provides standard amenities and services to ensure a comfortable stay for guests and their animal companions.
Business Hotel
This hotel features a 24-hour business center and meeting facilities. Free Wi-Fi is available, and there is a desk/work area in the rooms. Express check-in/check-out services are offered.
Hotel with Parking
Guests receive complimentary parking for overnight stays. The hotel also provides extended parking for a nominal fee and offers a convenient airport shuttle service.
Hotel with Gym
Offers a basic fitness center, suitable for a quick workout. A straightforward option for guests seeking some exercise facilities.
3-Star Hotel
This hotel offers comfortable accommodations and a range of amenities, including free breakfast and a fitness center. It provides good value for money and is suitable for both business and leisure travelers.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Situated just minutes from Richmond Airport, Best Western Plus Richmond offers a prime location for travelers. Guests appreciate the convenience of the hotel's proximity to the airport with many noting how the free shuttle service made transportation seamless. The location is also ideal for those catching early morning flights or returning rental cars, boasting a quick and easy commute.
The hotel is favorably positioned near major highways, offering easy on and off access for guests passing through or heading south to destinations like Florida. In addition to its airport proximity, the property benefits from being close to gas stations, various food options and convenience stores, including a fast food place and 7/11 within walking distance. The location is also near a hospital, adding to its appeal for those visiting family members.
Guests highlight that despite its closeness to the airport and highway, the hotel remains quiet, providing a comfortable stay. The area houses many shopping areas and the central location makes it convenient for both short and extended stays. Additionally, being pet-friendly and clean, the hotel meets diverse needs of its visitors.
In summary, Best Western Plus Richmond's strategic location near the airport, easy highway access and surrounding amenities make it an excellent choice for convenient and comfortable lodging in Richmond.
The breakfast at Best Western Plus Richmond generally receives positive feedback from guests. Many appreciated the good variety of options available, noting that the food was fresh and the dining area was clean and comfortable. Highlights of the breakfast included the waffles and the diverse selection, which was particularly enjoyed by children. Several guests described the breakfast as the highlight of their stay and praised its overall quality.
However, there were a few mentions of limited choices and a lack of non-pork meat options. Some guests noted specific issues such as cold "hot" breakfast items and malfunctioning coffee machines. Despite these occasional criticisms, many found the breakfast to be better than most with a pleasant atmosphere and attentive staff. Overall, the breakfast at Best Western Plus Richmond seems to satisfy the majority of guests, offering a solid start to the day.
Guests at the Best Western Plus Richmond have mixed feelings about the hotel rooms. Many reviews highlight the cleanliness of the rooms, often describing them as very clean or extraordinarily clean. The comfort of the beds receives some positive remarks, though there are also notes about beds being hard or uncomfortable. Spaciousness is another upside noted by several guests with rooms described as spacious and comfortable.
However, the hotel’s age and decor are often seen as drawbacks. Numerous reviews mention that the rooms are old and outdated with some suggestions for carpet renewal and other upgrades. Guests also pointed out issues such as a musty smell and clammy conditions despite the A/C running. Problems with mildew in the bathrooms, makeup stains on pillowcases and unfavorable smells were noted.
Some functional aspects of the rooms leave room for improvement. Water pressure in the showers was reported as low and turning on the shower was awkward for some. There are mentions of specific issues like flooded bathrooms in handicap-accessible rooms and broken beds. Despite these drawbacks, a few guests appreciated the modern elements and the absence of carpeting in the rooms.
Overall, while the rooms are frequently praised for their cleanliness and some aspects of comfort, several areas could benefit from updates and better maintenance to enhance the guest experience.
Many guests found the beds at Best Western Plus Richmond to be comfortable with several describing them as very comfortable or comfy enough. The bedding also received positive remarks for being comfortable. However, there were a number of reviews indicating that the beds and mattresses could use improvement, citing issues such as being too hard, flat or thin. Some guests mentioned that while the beds were not super comfortable, the overall cleanliness of the rooms was satisfactory. There were also mentions of bed bugs and old beds, pointing to a need for updates. Despite mixed opinions on bed comfort, the overall room experience included favorable comments about the cleanliness and breakfast options.
The cleanliness of the 'Best Western Plus Richmond' hotel has received mixed feedback from guests. Many reviews commend the cleanliness of the rooms, describing them as clean and very spacious with some noting that the rooms and pool are also well-maintained. Guest service interactions were generally positive with the staff often being mentioned as pleasant and efficient.
However, several reviews point out significant areas where the hotel falls short. Common areas such as hallways and floors frequently appear unclean and there are complaints about unpleasant odors, including strong smells of smoking and even marijuana. Multiple guests noted that the hotel itself is old and in need of a remodel with some equipment in poor condition and carpets that need replacing.
Overall, while the rooms themselves often meet cleanliness expectations, the hotel's dated facilities and upkeep issues in common areas leave much to be desired.
Best Western Plus Richmond consistently receives positive feedback from guests regarding its staff. The overall sentiment is that the team members are accommodating, friendly and helpful. Guests have highlighted the exceptional customer service provided by the front desk personnel, often describing check-in experiences as efficient and welcoming. The night manager and shuttle drivers are frequently praised for their outstanding assistance and pleasant demeanor.
Many reviews mention the warm and caring attitude of the staff, making guests feel valued and well-treated during their stay. Specific instances include staff going above and beyond to ensure guest satisfaction, such as promptly arranging shuttle services to the airport. Despite some isolated mentions of less social or moody behavior, the general consensus is overwhelmingly positive.
The hotel staff's friendliness and efficiency enhance the overall experience, making it a commendable choice for travelers. From the enthusiastic welcome at check-in to the exceptional service throughout their stay, guests appreciate the dedication and kindness of the Best Western Plus Richmond team.
The parking situation at Best Western Plus Richmond offers a mix of experiences for guests. Many travelers appreciate the convenience of free parking that is attached to the property, which can be especially handy. There are mentions of good and ample parking for cars and even trailers, though it seems this can vary depending on the time of week. On weekends, parking tends to be more limited with some guests reporting minimal or non-existent availability.
Concerns are raised regarding the narrowness of the parking spaces, particularly for larger vehicles such as GMC Acadias, making it challenging to park without risking door dings. The presence of homeless individuals near the parking area has also made some guests feel uneasy about safety. In some cases, the front desk has directed overflow parking to a nearby Arby's when the hotel lot fills up.
Overall, while the convenience of free, attached parking is a highlight, its limited availability and occasional external factors can detract from the experience.
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Location
The hotel is favorably positioned near major highways, offering easy on and off access for guests passing through or heading south to destinations like Florida. In addition to its airport proximity, the property benefits from being close to gas stations, various food options and convenience stores, including a fast food place and 7/11 within walking distance. The location is also near a hospital, adding to its appeal for those visiting family members.
Guests highlight that despite its closeness to the airport and highway, the hotel remains quiet, providing a comfortable stay. The area houses many shopping areas and the central location makes it convenient for both short and extended stays. Additionally, being pet-friendly and clean, the hotel meets diverse needs of its visitors.
In summary, Best Western Plus Richmond's strategic location near the airport, easy highway access and surrounding amenities make it an excellent choice for convenient and comfortable lodging in Richmond.
Breakfast
However, there were a few mentions of limited choices and a lack of non-pork meat options. Some guests noted specific issues such as cold "hot" breakfast items and malfunctioning coffee machines. Despite these occasional criticisms, many found the breakfast to be better than most with a pleasant atmosphere and attentive staff. Overall, the breakfast at Best Western Plus Richmond seems to satisfy the majority of guests, offering a solid start to the day.
Rooms
However, the hotel’s age and decor are often seen as drawbacks. Numerous reviews mention that the rooms are old and outdated with some suggestions for carpet renewal and other upgrades. Guests also pointed out issues such as a musty smell and clammy conditions despite the A/C running. Problems with mildew in the bathrooms, makeup stains on pillowcases and unfavorable smells were noted.
Some functional aspects of the rooms leave room for improvement. Water pressure in the showers was reported as low and turning on the shower was awkward for some. There are mentions of specific issues like flooded bathrooms in handicap-accessible rooms and broken beds. Despite these drawbacks, a few guests appreciated the modern elements and the absence of carpeting in the rooms.
Overall, while the rooms are frequently praised for their cleanliness and some aspects of comfort, several areas could benefit from updates and better maintenance to enhance the guest experience.
Beds
Cleanliness
However, several reviews point out significant areas where the hotel falls short. Common areas such as hallways and floors frequently appear unclean and there are complaints about unpleasant odors, including strong smells of smoking and even marijuana. Multiple guests noted that the hotel itself is old and in need of a remodel with some equipment in poor condition and carpets that need replacing.
Overall, while the rooms themselves often meet cleanliness expectations, the hotel's dated facilities and upkeep issues in common areas leave much to be desired.
Staff
Many reviews mention the warm and caring attitude of the staff, making guests feel valued and well-treated during their stay. Specific instances include staff going above and beyond to ensure guest satisfaction, such as promptly arranging shuttle services to the airport. Despite some isolated mentions of less social or moody behavior, the general consensus is overwhelmingly positive.
The hotel staff's friendliness and efficiency enhance the overall experience, making it a commendable choice for travelers. From the enthusiastic welcome at check-in to the exceptional service throughout their stay, guests appreciate the dedication and kindness of the Best Western Plus Richmond team.
Parking
Concerns are raised regarding the narrowness of the parking spaces, particularly for larger vehicles such as GMC Acadias, making it challenging to park without risking door dings. The presence of homeless individuals near the parking area has also made some guests feel uneasy about safety. In some cases, the front desk has directed overflow parking to a nearby Arby's when the hotel lot fills up.
Overall, while the convenience of free, attached parking is a highlight, its limited availability and occasional external factors can detract from the experience.
Yes, Best Western Plus Richmond has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Richmond.
Yes, Best Western Plus Richmond welcomes dogs.
Yes, parking facilities are available at Best Western Plus Richmond.
Yes, Best Western Plus Richmond has a gym.
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