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Great Roots Forestry Spa Resort

Sansia Township , No. 80 Chajiaoli (Show on Map)

8.7

Very Good

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Summary of reviewsGreat Roots Forestry Spa Resort, nestled within a serene forest near Taipei, is renowned for providing a tranquil environment perfect for relaxation and rejuvenation. Surrounded by lush greenery and large cedar trees, the resort offers a true forest experience with well-maintained walking paths, including the popular Osaka Nakanoshima Forest Trail. The peaceful atmosphere, excellent scenery and comprehensive facilities make it an exceptional choice for guests looking to escape city life and immerse themselves in nature.

The breakfast at the resort, while receiving mixed reviews, is noted for its variety and taste, providing a rich and delicious start to the day in a clean and elegant setting. Dinner options, particularly at the Chinese restaurant, are highlighted for their flavor and quality, though some Western cuisine options at the Prince Restaurant receive mixed feedback. Despite occasional service delays and some dishes not meeting expectations, the dining experience is generally satisfying.

Rooms at the resort are spacious, comfortable and frequently praised for their cleanliness and comprehensive amenities. Pet-friendly options further enhance the resort's appeal. Minor issues such as occasional dampness, pests and soundproofing concerns are noted but do not overshadow the overall positive experience in the serene setting. The resort maintains high standards of cleanliness, though some areas like the barbecue and trash bins could benefit from stricter maintenance.

Guests consistently commend the staff for their friendly and helpful demeanor, contributing significantly to a welcoming atmosphere. The efficient housekeeping and excellent service at reception are particularly appreciated, despite some minor gaps in staff availability and shuttle service management.

The highlight of the resort is its hot spring spa, offering a serene and relaxing experience with both indoor and outdoor options. The hot spring facilities are well-maintained and provide a traditional experience, adding to the allure of the resort. Families, in particular, find the resort ideal with numerous child-friendly amenities and activities, including a well-equipped entertainment center and ample outdoor space for exploration and play.

Comfortable bedding further enhances the restful experience with beds praised for their medium firmness and overall coziness. Minor inconveniences like the lack of a charging socket near the twin beds do not detract significantly from the positive feedback.

The resort's commitment to providing accessible facilities ensures a comfortable stay for guests with disabilities. Overall, Great Roots Forestry Spa Resort offers a family-friendly environment with high standards, comprehensive facilities and excellent service, making it a highly recommended destination for relaxation and rejuvenation amidst the tranquility of nature.
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Resort for Honeymoon

This spa resort offers a relaxing and rejuvenating experience amidst natural forestry. The spa facilities and tranquil environment make it ideal for couples seeking a peaceful retreat.

Resort with Spa

A former tea estate turned resort, this location is in the Sanxia district of New Taipei City. It provides a natural setting for relaxation with its forestry surroundings and spa facilities.

Family Friendly Resort

Located in Sanxia, this resort provides a unique nature-based experience, combining forestry with spa facilities. It offers a serene environment for families looking to connect with nature.

Romantic Resort

Located in a subtropical rainforest, this resort offers a paradise for nature lovers. Guests can enjoy excursions, hot springs, and spa treatments. The spacious rooms are perfect for couples seeking a relaxing retreat in nature.

Resort with Free Wi-Fi

This resort provides free Wi-Fi, combining natural beauty with modern connectivity.

Resort with Parking

As a resort, it likely offers ample parking space for guests visiting for extended stays and spa treatments. The location outside the city center usually means more available land for parking facilities.

EV charging stations

Resort with Gym

Great Roots Forestry Spa Resort, being a resort, likely provides a comprehensive gym experience. Resorts often combine fitness facilities with recreational activities and wellness programs.

4-Star Resort

The resort provides a unique experience with its forestry setting and spa facilities, allowing guests to immerse themselves in nature while enjoying high-quality amenities. It's a great option for those seeking both relaxation and outdoor activities.

Resort with Outdoor Pool

This resort is set in a subtropical rainforest. It offers both hot springs and an outdoor pool.

Resort with EV Charging Stations

Luxury Resort

Resort with Swimming Pool

Outdoor Pool

Business Resort

Accessible Resort

Room Types

Standard Twin Room - Resort Area Elegant air-conditioned room with a flat-screen cable TV and sofa. Bathrooms include free toiletries. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Standard Quadruple Room - Resort Area Elegant air-conditioned room with a flat-screen cable TV and sofa. Bathrooms include free toiletries. Large room suitable for 4 guests. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Deluxe Twin Room - Hotel Area This twin room features a tile/marble floor, air conditioning and cable TV. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Deluxe Triple Room - Hotel Area This triple room has a flat-screen TV, tile/marble floor and air conditioning. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Deluxe Quadruple Room - Hotel Area This quadruple room features a electric kettle, air conditioning and tile/marble floor. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Family Room - Resort Area This family room features a electric kettle, air conditioning and tile/marble floor. The naked SPA fee is TWD 350 per 90 minutes per staying guest. For more information, please kindly contact the property directly. Please note that the bathroom comes with a shower. Bath tub is not available.

Deluxe Suite - Hotel Area This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Pet-friendly Twin Room - Resort Area The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Kid-friendly Double Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a game console and a flat-screen TV with cable channels. The unit offers 1 bed and 1 futon.

Junior Suite with Mountain View - Resort Area This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 4 beds.

Quadruple Room with Garden View The quadruple room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds and 2 futons.

Superior Twin Suite with Garden View The twin room includes a private bathroom fitted with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.

Triple Room with Garden View The triple room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.

Deluxe Two-Bedroom Villa Featuring a private entrance, this air-conditioned villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The villa provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

Superior Apartment Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 5 separate bedrooms and 5 bathrooms with a walk-in shower and a bath. The spacious apartment provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as mountain views. The unit offers 5 beds.

Double Room with Mountain View The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Quadruple Room with Mountain View The quadruple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

About Great Roots Forestry Spa Resort

License: 16436326

Guest Reviews

8.7

Very Good

Location

Great Roots Forestry Spa Resort is nestled in a beautiful, serene environment, perfect for relaxation and rejuvenation. The resort is surrounded by lush greenery and large cedar trees, offering a true forest experience that allows guests to absorb ample phytoncides. The trails through the primitive forest are highly praised for their tranquility and suitability for all ages.

With its excellent location amidst scenic mountains and forests near Taipei, guests find it conveniently accessible by car, although public transportation options are somewhat limited. Despite its relative remoteness, the resort's facilities are comprehensive, ensuring a comfortable stay.

The park itself is expansive with well-maintained walking paths, including the popular Osaka Nakanoshima Forest Trail. Guests can enjoy the sounds of chirping insects and singing birds as they explore the serene trails. The proximity to various amenities within the resort, such as the breakfast location and indoor entertainment rooms, adds convenience, although some guests note that the hot springs and swimming pool are a bit far.

A stay at Great Roots Forestry Spa Resort is described as a comfortable and natural experience with quiet and peaceful surroundings ideal for a vacation. The environment provides an excellent backdrop for guided ecological tours and it's worth taking a walk after breakfast to enjoy the fresh air and natural beauty.

Overall, the resort's peaceful atmosphere, excellent scenery and comfortable trails make it an exceptional choice for those looking to escape the hustle and bustle of city life and immerse themselves in nature.

Breakfast

The breakfast offerings at Great Roots Forestry Spa Resort receive mixed reviews, but there is a notable emphasis on variety and taste. Many guests appreciate the diversity and abundance of the breakfast selection, describing it as rich, delicious and great value. The setting for breakfast gets praise for being clean and elegant, suitable for family gatherings with a beautiful environment that adds to the experience.

Despite the positives, some guests report that the breakfast can be quite ordinary with certain dishes tasting subpar or lacking refinement. There are occasional mentions of monotony with some visitors noting that the options don't change much over consecutive days. While the breakfast generally has a Chinese-style inclination, it is broadly enjoyed, although a few guests who prefer Western-style dishes feel there could be more variety in this respect.

Operationally, the breakfast area can get crowded and the space may feel narrow at peak times, resulting in long queues and a bit of a wait, especially on busy days. Additionally, the service in the breakfast restaurant sometimes seems indifferent with guests having to find seating on their own.

Overall, while there are areas for improvement, particularly concerning the variety and preparation of certain items, the breakfast at Great Roots Forestry Spa Resort is largely well-received, offering a plentiful and tasty start to the day in a pleasant setting.

Dinner

The dinner experience at Great Roots Forestry Spa Resort offers a variety of dining options to cater to different tastes with guests particularly fond of the Chinese restaurant. Dishes at the Chinese restaurant are frequently described as delicious and flavorful with specific mentions of the sesame glutinous rice balls and a notable Chinese-style breakfast. Reviews highlight that the scenery and the overall ambiance of the resort add to the enjoyable dining experience.

For those interested in Western cuisine, the Prince Restaurant receives mixed reviews. While the buffet is described as fresh and provides good value for money, some guests find the variety and quality lacking, not quite meeting the expected four-star standard. The dinner buffet at the Prince Restaurant is commended for its value, though the general consensus is that the food is ordinary. However, individual items like the blood orange sorbet and certain desserts receive positive remarks.

Some negative points include slow service at the Western restaurant and a few dishes, such as the pork chop and beef noodles, not meeting expectations. Despite these drawbacks, the majority opinion leans towards an overall satisfying dining experience where the deliciousness and rich variety of meals, especially at the Chinese restaurant, stand out.

Rooms

Great Roots Forestry Spa Resort offers a range of rooms with spacious and comfortable layouts, making it ideal for family trips. The rooms are frequently praised for their cleanliness and comprehensive amenities. Many reviews highlight that the rooms are both roomy and well-stocked with facilities, ensuring a comfortable stay. Additionally, pet-friendly options are available, enhancing the resort's appeal to a broader audience.

While some rooms are equipped with hot springs, providing a soothing retreat, others do have minor issues such as dampness, musty smells and occasional pests like flies, ants and cockroaches. Soundproofing is also a noted concern with noise from adjacent rooms and upper floors being noticeable for some guests. Furthermore, certain accommodations require climbing stairs or slopes, which might be challenging for those with mobility issues.

The resort's entertainment center is well-equipped, although some guests mentioned a lack of management. Specific complaints include curtain tracks and water pressure needing attention. Despite these drawbacks, the overall experience of staying in the rooms at Great Roots Forestry Spa Resort remains positive, especially for those seeking spacious, clean and comfortable accommodations in a serene setting.

Beds

Nestled within the lush environment of Great Roots Forestry Spa Resort, the beds are a highlight consistently praised by guests for their comfort. Many guests found the queen beds to be amazingly comfortable, while others appreciated the spacious and comfortable nature of the room. The bedding, associated with medium firmness, strikes an ideal balance, offering a restful night without being too firm or too soft. Guests staying in the family suites felt the bed configuration was perfect for accommodating children, emphasizing comfort and space.

Tatami room beds and those for larger families, designed to accommodate up to five people, are noted for their comfort. The pillows, despite some variations in firmness preferences, generally receive positive feedback for their ability to provide a good night's sleep. However, a few guests pointed out that the pillows could sometimes be too soft for their liking.

While one minor inconvenience was mentioned about the lack of a charging socket at the head of the twin beds, this did not overshadow the overwhelmingly positive feedback about the cozy and comfortable bedding. Overall, the beds and bedding at Great Roots Forestry Spa Resort contribute to a restful and pleasant stay, making it a major draw for families and solo travelers seeking relaxation amidst nature.

Cleanliness

Nestled in a serene forest setting, Great Roots Forestry Spa Resort prides itself on providing a clean and comfortable environment for its guests. Rooms are frequently described as clean, spacious and comfortable with well-maintained hot spring facilities adding to the allure of the resort. Guests appreciate the clean environment throughout the hotel and the efficient housekeeping service that ensures fresh towels and tidy rooms.

The main campus and large garden areas are notably well-kept, contributing to the overall pleasant experience. The meticulous maintenance of these areas allows for a relaxing and enjoyable stay. Families with children will find the park's facilities to be perfect for play and exploration.

However, some areas for improvement have been noted. Occasional lapses in room cleanliness, such as dust in corners, cookie crumbs and even spider webs, have been mentioned. Additionally, specific amenities like the barbecue area and trash bins may need stricter maintenance regulations to avoid messiness. Despite these occasional issues, the dedication of the management team is evident, striving to uphold high standards of cleanliness and guest satisfaction.

In summary, while there are minor areas that could benefit from stricter cleaning protocols, Great Roots Forestry Spa Resort excels in maintaining a generally clean and inviting environment, making it a lovely destination for a relaxing stay.

Staff

Great Roots Forestry Spa Resort boasts an exceptionally friendly and helpful staff, leaving a lasting positive impression on guests. Front desk personnel are particularly noted for their efficiency and warm, professional demeanor. General service staff are consistently described as attentive, enthusiastic and quick to respond, ensuring a smooth check-in and check-out experience. This welcoming attitude extends throughout the hotel, from housekeeping to reception, enhancing the overall hospitality.

Despite some criticism regarding inconsistent control in the entertainment center and occasional gaps in staff availability, the overall experience is bolstered by a proactive and polite team. The housekeeping staff stands out for their diligence and efficiency, while the reception staff is commended for their excellent service and ability to make guests feel at ease.

A few areas for improvement include better shuttle service management and more informed staff regarding certain processes. Nonetheless, the consistently high-quality service and the warm, welcoming atmosphere make Great Roots Forestry Spa Resort a place where guests feel well taken care of and inclined to return.

Spa

Great Roots Forestry Spa Resort offers a serene and relaxing hot spring spa experience with both indoor and outdoor options available. The hot springs are widely praised for their excellent quality and comfortable environment, featuring different soaking pools to suit various preferences. The onsen spa facilities are well-preserved and provide a traditional experience. Despite some minor cleanliness issues at the hot spring area counter and bathroom, the overall facilities are maintained clean and comfortable. The resort also features a notable parent-child room, which is spacious and clean with fun elements like a slide and amenities that make it enjoyable for children.

Guests appreciate the natural environment surrounding the resort, contributing to a peaceful stay. The staff is helpful and attentive, ensuring guests have a smooth experience. The spa massage services provided are highly comfortable, adding to the relaxing atmosphere. During the pandemic, the resort adapted by offering individual hot spring houses for continued safe enjoyment of the facilities. Overall, the Great Roots Forestry Spa Resort delivers a commendable and rejuvenating stay with various hot springs and supporting amenities.

Family

Great Roots Forestry Spa Resort stands out as an ideal destination for families, offering a multitude of child-friendly amenities and activities. The resort features comfortable family rooms, including special parent-child accommodations and suite options with Japanese-style beds, well-suited for family stays. Its diverse range of facilities caters to both children and adults, ensuring a balanced experience for all age groups.

Children particularly enjoy the playground and the family entertainment center, which boasts numerous engaging activities. Outdoor hot springs and the forest trail provide adventurous and relaxing experiences, making the resort a perfect setting for a memorable family trip. The resort's clean and comfortable hot spring facilities are praised by families and the ample outdoor space invites exploration and fun for younger guests.

Additionally, services such as the shuttle bus alleviate the typical burdens of travel, allowing families to fully relish their leisure time. The comfortable and leisurely environment supports a relaxed pace, ideal for a family getaway. While the cost of certain amenities can be high, the overall experience and the range of activities available make it a highly recommended family-friendly hotel, ensuring that both the youngest and oldest members of the family have a delightful time.

4 Star

Great Roots Forestry Spa Resort successfully provides a family-friendly environment and has earned a reputation for its comfortable accommodations with high standards. Guests appreciate the comprehensive hotel facilities and commend the quality of the staff service, often likening it to five-star hotel service. The hot spring is a notable feature, contributing to a generally pleasing stay. Overall, visitors have had a really nice experience, which often prompts repeated visits due to the consistent excellent service.

Accessible

Located amidst serene forestry, Great Roots Forestry Spa Resort offers a generally accessible stay for guests with disabilities. Several reviews highlight the availability of accessible rooms, equipped with accessible facilities in the toilet, ensuring ease for guests in terms of mobility and usage. Guests also lauded the good service, particularly at the reception, contributing positively to their overall experience. However, some areas could benefit from improvements. Specific concerns included the lack of separate dry and wet areas in the toilet and inconvenient washbasin faucet placement. Additionally, there are no elevators, which may pose a challenge to some visitors. Despite these drawbacks, the positive aspects such as the overall accessibility of the rooms and the quality of service make it a viable option for those seeking a tranquil retreat with notable accommodations for disabled guests.

Yes, Great Roots Forestry Spa Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Great Roots Forestry Spa Resort.

No, Great Roots Forestry Spa Resort doesn't allow dogs.

Yes, parking facilities are available at Great Roots Forestry Spa Resort.

Yes, Great Roots Forestry Spa Resort has a gym.

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