Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Barcelona - Sant Cugat by IHG, offers a well-rounded and generally positive experience for its guests. Conveniently located near major highways, the hotel is ideal for car travelers seeking easy access to central Barcelona and nearby attractions. Although the area is somewhat industrial, the hotel's peaceful environment and effective soundproofing make it a quiet retreat, especially appealing to business travelers. Public transportation options are limited, which could be a drawback for those without a car.
The breakfast buffet receives high praise for its variety, quality and organization, featuring a range of fresh and organic options that cater to diverse palates. While some guests noted limited vegetarian and vegan choices, the overall experience is positive, ensuring a great start to the day. Dinner service is more mixed with commendable food quality offset by limited restaurant hours, small portions and occasional service issues. Room service offers a convenient alternative when the restaurant is closed.
Rooms are widely appreciated for their modern design, cleanliness and comfort. Equipped with quality bedding, USB outlets and well-maintained bathrooms, the rooms cater to the needs of most guests, despite occasional issues with room readiness, lack of certain amenities and some ventilation concerns. The high cleanliness standards are a standout feature with the property consistently well-maintained and spotless, creating a hygienic environment for travelers.
The hotel staff receive widespread acclaim for their friendliness, professionalism and attentiveness, contributing significantly to guest satisfaction. Initial check-ins are notably warm with staff making efforts to accommodate guest needs throughout their stay. The complimentary Wi-Fi service is generally reliable and sufficient for streaming, although some guests experienced occasional connectivity issues.
The hotel's gym facilities earn high marks for modern equipment and 24-hour availability, while parking is highlighted for its ample spaces and security. Both free surface parking and secure underground options are available, though some areas may be farther from the elevators, which could be a slight inconvenience.
Families find the hotel particularly accommodating with spacious rooms, complimentary meals for children and a welcoming atmosphere. Despite some security concerns in the parking area, the hotel’s layout and family-oriented services ensure a comfortable stay for large and small family units alike.
In summary, Holiday Inn Barcelona - Sant Cugat excels in offering a clean, modern and comfortable environment with exceptional staff service and facilities, making it a reliable choice for travelers, especially those with cars or families. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Queen Room with Single Sofa BedThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. Among the room amenities are a tea and coffee maker, a wardrobe and a safe deposit box as well as city views. The unit offers 2 beds.
Standard Room with Two Single BedsOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and features soundproof walls, a tea and coffee maker and city views. The unit offers 2 beds.
Premium King RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Standard RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has soundproof walls, a tea and coffee maker and city views.
Double Room - Disability Access/Roll-In ShowerProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features soundproof walls, a tea and coffee maker and city views. The unit offers 1 bed.
Standard Queen Room with Courtyard View - Top FloorThe unit offers 2 beds.
Guest Reviews
Location
The location of the Holiday Inn Barcelona - Sant Cugat by IHG, receives mixed feedback from guests. On the positive side, the hotel is strategically situated near major highways, making it incredibly convenient for those traveling by car. It's just a short 30-minute drive from central Barcelona and nearby popular spots like Montserrat and Sitges. The proximity to a large shopping mall, gas station and a selection of restaurants adds to its convenience with many guests highlighting the ease of access to these amenities.
Those who appreciate a quieter environment will find the hotel to be a peaceful retreat, as it is situated in a calm area despite being close to bustling highways. The soundproofing in the rooms effectively blocks out highway noise, ensuring a restful stay. Additionally, the hotel is a solid choice for business travelers due to its location in an industrial and business district.
However, the location poses several challenges, especially for those relying on public transport. Public transportation options are limited, making it difficult to reach the city center without a car. The nearest train station is a five-minute drive away with a bus stop right outside the hotel facilitating connections to Barcelona's metro system. Still, the journey to central Barcelona can take a significant amount of time.
The surrounding area has been described as industrial and somewhat remote, lacking in nearby entertainment and dining options. While the shopping center is convenient, the overall environment has been deemed less attractive and even a bit gloomy by some. For those visiting Barcelona's main attractions, the distance and difficulty in accessing public transport can be a drawback.
In summary, the Holiday Inn Barcelona - Sant Cugat is ideally suited for travelers with cars, offering a quiet location with easy highway access and nearby shopping conveniences, but it may not be the best choice for those relying on public transportation or looking to stay close to Barcelona's bustling city center.
Breakfast
The breakfast at Holiday Inn Barcelona - Sant Cugat receives notably positive remarks from guests. Many highlight the breakfast as varied, generous and well-organized, featuring a high-quality and extensive buffet with plenty of choices to suit diverse palates. Words like spectacular, amazing and fantastic paint a picture of a morning feast rich with fresh fruits, berries, gluten-free rolls and a range of sweet and savory options. Guests appreciate the attention to detail with descriptions of fresh and organic coffee enhancing their overall experience.
However, there are scattered criticisms suggesting that the breakfast could use more variety, particularly in providing options for vegetarians and vegans. Some guests found that the selection of cheeses and vegetables was limited and there were comments about the repetitive nature of the offerings and certain items being lukewarm or lacking flavor. Additionally, a few guests felt that the price of the breakfast was on the higher side.
Despite these occasional drawbacks, the overall consensus leans towards a positive, satisfying and plentiful breakfast experience, promising a great start to the day.
Dinner
At the Holiday Inn Barcelona - Sant Cugat, the dinner experience is a mixed bag. On the upside, when available, the menu is praised for its fine dining options and excellent food, including delicious red wine. The hotel provides a fairly wide menu and offers complimentary meals for children with some guests appreciating the quality and variety of the dishes served. Room service is available for dinner, allowing guests to enjoy their meals in the comfort of their rooms, which is a convenient option, especially when the restaurant is closed.
However, there are notable downsides. The hotel's restaurant has limited operating days, remaining closed on Friday and Saturday evenings and sometimes on Sundays. This lack of availability forces guests to either rely on room service or seek dining options elsewhere, which isn't always convenient given the hotel's distance from downtown and alternative restaurants. When the restaurant is open, the service can be underwhelming with occasional issues such as limited food supply, small portions and high prices.
Despite a few highlights, the overall dinner service at the Holiday Inn Barcelona - Sant Cugat could benefit from extended operating hours and improved menu options to better meet the expectations of its guests.
Rooms
The rooms at Holiday Inn Barcelona - Sant Cugat by IHG, are generally appreciated for their spaciousness, modern design and cleanliness. Guests frequently highlight the rooms as well-maintained, comfortable and equipped with everything necessary for a pleasant stay, including quality bedding, multiple outlets with USB chargers and well-equipped bathrooms. Many reviewers complement the contemporary decor and the inclusion of modern amenities which enhance their overall experience.
However, there are a few drawbacks noted by some guests. While the rooms are described as quiet and comfortable, some find the size insufficient, particularly for three people and others mention issues such as the absence of a refrigerator or bidet, limited ventilation and fixed room temperatures that tend to be higher than usual. Additionally, guests pointed out occasional noise from the highway, rooms not ready on time and some problems with bathroom functionality such as wet floors and blocked drainage.
Despite minor inconveniences, the overall sentiment towards the rooms is positive. The hotel's dedication to cleanliness and modern comfort stands out, making it a reliable choice for visitors seeking a pleasant stay in Sant Cugat, Barcelona.
Beds
Holiday Inn Barcelona - Sant Cugat by IHG consistently receives praise for the comfort of its beds and bedding. Guests highlight the comfort levels as being exceptional with terms like "comfortable", "very comfortable", "super comfortable" and "perfectly made beds" frequently mentioned. The mattresses and pillows in particular receive commendations for their quality, providing a restful sleep experience.
While most reviews positively emphasize the softness and comfort of the beds, a few guests noted that some beds were "rock hard" or "slightly hard". Nonetheless, positive feedback predominantly overrides these mentions, describing the overall bedding setup as excellent, cozy and welcoming.
The hotel beds are appreciated for other characteristics as well, such as being spacious and equipped with good quality linens and comforters. Cleanliness also stands out, contributing further to the comfort factor.
All in all, the Holiday Inn Barcelona - Sant Cugat ensures guests are well-rested, thanks to their focus on providing high-quality, comfortable sleeping arrangements that frequently exceed guest expectations.
Cleanliness
Holiday Inn Barcelona - Sant Cugat by IHG, stands out primarily for its exceptional cleanliness. Reviews consistently praise the hotel for its new and well-maintained facilities, which boast a modern and tidy appearance. Guests highlight the impeccable cleaning standards throughout the hotel, from the spotless rooms and bathrooms to the clean floors and walls.
The cleanliness extends to the accommodation with rooms often described as clean, spacious and comfortable. The bedding and towels are always fresh and the modern decor adds to the overall sense of hygiene and orderliness. The daily cleaning service receives particular commendation with many guests noting that their rooms are kept in top-notch condition throughout their stay.
In addition to the high cleanliness standards of the rooms, the entire hotel, including common areas and various facilities, is kept pristine and well-equipped. Guests also appreciate the meticulous efforts of the cleaning staff, who ensure every aspect of the hotel remains spotless.
Overall, the hotel's combination of modernity, exceptional cleanliness and attention to detail makes it a highly recommended choice for travelers seeking a comfortable and sanitary stay.
Staff
Guests who have stayed at the Holiday Inn Barcelona - Sant Cugat by IHG, consistently compliment the hotel's staff for their friendliness, helpfulness and professionalism. Words like "kind," "attentive," and "super friendly" frequently appear, underscoring how the staff go out of their way to create a welcoming and pleasant atmosphere. From the reception desk to housekeeping and throughout the hotel's service areas, employees are noted for their responsiveness and willingness to assist at all times.
Guests particularly appreciate the warm welcome they receive at check-in with staff members greeting them with smiles and friendliness. Despite occasional mentions of individual staff members being less engaging, the general consensus highlights a team that is largely knowledgeable, accommodating and eager to please. The professionalism and politeness of the staff are also frequently commended, contributing to an overall exceptional customer service experience.
On a few occasions, some limitations in the staffing levels, such as during breakfast service or individual interactions at the reception, were noted. However, these instances appear to be the exception rather than the rule with many reviewers expressing their intent to return, citing the staff's exceptional service as a key reason.
Overall, the hotel's staff are highly praised for their dedication to ensuring guests have a comfortable and enjoyable stay with many review excerpts reflecting a strong sense of hospitality and guest satisfaction.
Wi-Fi
Holiday Inn Barcelona - Sant Cugat by IHG, generally offers a satisfactory Wi-Fi experience to its guests. Many reviews highlight the complimentary Wi-Fi service as being very good, strong and even capable of streaming content from phones. The hotel provides functional internet connectivity, making it easy for guests to stay connected. Additionally, there is a TV Chromecast available, allowing access to YouTube, although Netflix and Prime are notably absent.
However, not all guests had consistently positive experiences. Some encountered issues with the Wi-Fi connection, describing it as slow, weak and in some instances, cutting out constantly. A few reviews mentioned that Wi-Fi was not available in certain rooms, which affected their overall satisfaction.
Despite these mixed reviews on connectivity, the hotel's staff is noted for being efficient, contributing positively to the overall guest experience.
Gym
The Holiday Inn Barcelona - Sant Cugat by IHG, boasts a standout fitness center that has garnered high praise from guests. The gym is described as top-notch, modern and excellent, featuring high-end equipment. Visitors appreciate the well-equipped facilities and modern machines with many noting the cleanliness and 24-hour availability of the fitness room. Despite a few mentions of the absence of gym facilities, the prevailing sentiment highlights the gym's excellence and its inclusion as a significant amenity for guests. The organized breakfast and excellent rooms further complement the overall positive experience at the hotel.
Parking
Navigating parking at the Holiday Inn Barcelona - Sant Cugat by IHG, is generally a breeze with its vast array of parking options and features. Guests frequently highlight the ample parking spaces available both inside and outside the hotel. The surface parking is free and spacious, ensuring convenience for all types of vehicles with additional security measures providing peace of mind.
The hotel also offers a secure underground parking facility, though this comes at a modest fee of €10 or €20 per day, depending on specifics. Despite the charge, guests find this option useful, particularly for securing motorcycles and trailers. The covered garage and private parking spaces are also appreciated, providing adequate protection and convenience.
Many guests mention the simplicity of finding parking with plenty of free parking spots available. There is ample internal and external parking with some spaces numbered for clarity. The parking areas are described as large and secure, making it convenient for travelers. However, a few guests note that parking can sometimes be far from the elevator, posing a minor inconvenience.
While there are mentions of a slightly challenging exit from the parking area and the lack of roofs on external spaces, these concerns are balanced by the overall ease and security of parking provided by the hotel. The parking area is vast enough to cater to cars, though it's noted that parking for trucks is not possible. Despite some minor drawbacks, the broad consensus is that the ample, secure and mostly free parking at Holiday Inn Barcelona - Sant Cugat greatly enhances the convenience and comfort of staying at this hotel.
Family
Holiday Inn Barcelona - Sant Cugat by IHG, has established itself as a premier destination for families. The hotel is family-friendly and the staff is noted for their extra efforts to ensure everyone feels comfortable, from complimentary meals for children to spacious, beautifully decorated rooms that accommodate large families. Security is a consideration with some concerns raised about the parking area, but generally, families felt secure.
The rooms are well-suited for both families and solo travelers, boasting amenities like comfortable sofa beds prepared upon arrival and additional beds to accommodate children. The hotel maintains a high standard of cleanliness, making it an ideal stopover for those continuing their journey.
Families have found that the hotel's layout works well with accommodations often clustered together so that family units can stay in proximity. While there are some occasional lapses in family activities, the hotel's overall environment and services, including free parking and a location that serves traveling families well, make it a compelling choice.
It's also worth noting that families enjoy complimentary dining for children, though the menu does not change over a seven-day stay. Despite minor drawbacks, Holiday Inn Barcelona - Sant Cugat remains a favorite for many looking for a family-focused hotel experience where adults and children alike can feel right at home.
4 Star
Holiday Inn Barcelona - Sant Cugat by IHG, is renowned for its commendable four-star rating, reflecting the overall high quality of facilities and services it offers. Many guests agree that the hotel truly lives up to its four-star status with a special emphasis on comfort and cleanliness. The rooms and common areas are consistently praised for their tidiness and upkeep, effectively meeting the expectations associated with a four-star establishment.
While there are some dissenting opinions noting a lack of exemplary service and small bathroom sizes, a significant number of reviews highlight that the hotel provides excellent value for money, making it a solid choice for travelers seeking quality accommodations. The hotel's reputation for delivering comfort and maintaining a clean environment underscores its deserved four-star rating.
Business
Holiday Inn Barcelona - Sant Cugat by IHG, is strategically located close to Sant Cugat business park, making it a convenient choice for business travelers. Guests frequently describe it as a good business hotel with corporate facilities that are well-designed organized and quiet, fulfilling corporate needs. The rooms are praised for being spacious and well-equipped, providing a comfortable and peaceful environment for business meetings and work stays.
However, there are some operational concerns highlighted by guests. The hotel has faced some issues with its computer system, particularly in generating invoices with tax identification and implementing payment methods, which suggests that the system may still be in a trial phase.
Despite these challenges, the hotel remains a relatively suitable option for business stays. Its comfortable and well-located premises cater effectively to business travelers, making it generally recommended for work-related visits. However, it is worth noting that some reviews indicate the facilities may not be entirely suitable for business travelers, pointing to a mixed experience overall.
Dog Friendly
The Holiday Inn Barcelona - Sant Cugat by IHG, appears to welcome pets with some limitations. Guests traveling with dogs can take advantage of the pet-friendly policy, which includes a supplement of 15€. While specific pet-friendly rooms are available, there seems to be a lack of special attention or highlighted amenities specifically for dogs. However, a nearby dog-walking park and a nice play area for dogs offer convenient options for exercising pets. Some reviews mention that certain rooms may not be suitably secured for dogs and there might be issues with allowing dogs in rooms in specific circumstances. Despite these limitations, the hotel remains a viable choice for travelers looking to stay with their pets.
No, Holiday Inn Barcelona - Sant Cugat by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Barcelona - Sant Cugat by IHG.
No, Holiday Inn Barcelona - Sant Cugat by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Barcelona - Sant Cugat by IHG.
Yes, Holiday Inn Barcelona - Sant Cugat by IHG has a gym.