Holiday Inn Huatulco by IHG
Santa Cruz Huatulco
15.75559000,
-96.13235700
,
Blvd Benito Juarez # 604, Sector A, Bahias De Huatulco
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Huatulco by IHG, consistently earns high praise from guests for its exceptional location, comprehensive amenities and exceptional service. The strategically situated hotel offers easy access to the city center and nearby Santa Cruz Beach, providing guests with a plethora of dining and entertainment options within walking distance. Cleanliness and comfort are recurring themes with modern facilities and well-maintained spaces contributing to an inviting atmosphere.
The breakfast experience at the hotel is highly regarded, featuring a well-managed buffet that offers a wide selection of tasty and satisfying dishes. The in-house restaurant and bar also receive positive feedback for their delicious meals and excellent service. Despite some comments regarding limited menu variety, most guests find the food quality and service excellent.
Guests are particularly impressed with the rooms, noting their cleanliness, spaciousness and comfort, especially the high-quality beds and pillows. Modern amenities such as coffee machines add to the convenience. The friendly and attentive staff further enhance the guest experience, earning specific mentions for their exceptional service and hospitality.
While the WiFi can be inconsistent with some guests experiencing connectivity issues, there are instances where it performs well. The pool, though small, is clean and conveniently located, serving as a pleasant spot for a quick swim. However, its size may be limiting for some guests, particularly families looking for extensive poolside relaxation.
The hotel is also noted for its family-friendly environment, offering a comfortable and safe atmosphere for vacations. Minor suggestions for improvement include faster cleaning of common areas and extended pool hours, but these do not significantly detract from the overall experience.
In summary, Holiday Inn Huatulco by IHG, is highly recommended for its convenient location, excellent service, clean and comfortable accommodations and strong dining options, making it a sought-after destination for travelers.
Categories
The breakfast experience at the hotel is highly regarded, featuring a well-managed buffet that offers a wide selection of tasty and satisfying dishes. The in-house restaurant and bar also receive positive feedback for their delicious meals and excellent service. Despite some comments regarding limited menu variety, most guests find the food quality and service excellent.
Guests are particularly impressed with the rooms, noting their cleanliness, spaciousness and comfort, especially the high-quality beds and pillows. Modern amenities such as coffee machines add to the convenience. The friendly and attentive staff further enhance the guest experience, earning specific mentions for their exceptional service and hospitality.
While the WiFi can be inconsistent with some guests experiencing connectivity issues, there are instances where it performs well. The pool, though small, is clean and conveniently located, serving as a pleasant spot for a quick swim. However, its size may be limiting for some guests, particularly families looking for extensive poolside relaxation.
The hotel is also noted for its family-friendly environment, offering a comfortable and safe atmosphere for vacations. Minor suggestions for improvement include faster cleaning of common areas and extended pool hours, but these do not significantly detract from the overall experience.
In summary, Holiday Inn Huatulco by IHG, is highly recommended for its convenient location, excellent service, clean and comfortable accommodations and strong dining options, making it a sought-after destination for travelers.
Family Friendly Resort
This hotel is well-regarded for its family-friendly amenities and services. It offers comfortable accommodation and a convenient location, making it a popular choice for families visiting Huatulco.
Dog Friendly Resort
This hotel allows pets upon request, although fees may apply. It's ideally located near the beach. The hotel welcomes pets, with a pet deposit per stay. One dog up to 15 kg is allowed only in specific Pet Friendly category that already includes the pet fee.
Do you accept dogs in all rooms?
No, some rooms only: Only one (Pet Marina View double queen bed)
No, some rooms only: Only one (Pet Marina View double queen bed)
Is there an extra charge?
Yes, $ 370.00 MXN per night
Yes, $ 370.00 MXN per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Resort with Swimming Pool
Offers a large, family-friendly pool area with a separate kids' pool, ensuring a fun and safe environment for all ages. The poolside bar and snack service add to the convenience.
Outdoor Pool
Business Resort
This hotel caters to families and business travelers alike and has business facilities like multiple meeting rooms and a business center.
Resort with Parking
This resort provides convenient parking facilities for guests. As a resort, it typically offers more comprehensive services, which may extend to better parking management and accessibility.
Accessible Resort
This hotel offers a range of specific accessibility features, including wheelchair accessible rooms with grab bars and tall toilets, adequate clear turning space in bathrooms, handrails in bathrooms, a wheelchair-accessible path of travel, and a wheelchair-accessible registration desk.
Resort with Gym
The Holiday Inn features a gym, allowing guests to keep up with their fitness while traveling.
4-Star Resort
As part of the IHG group, this resort provides a consistent standard of quality and service. Its location in Bahias de Huatulco offers convenient access to local attractions.
Resort with Outdoor Pool
This resort provides a comfortable stay with a large outdoor pool and convenient access to the beach. The hotel's amenities cater to both business and leisure travelers. The pool area is spacious and offers a relaxing atmosphere.
Resort for Honeymoon
Romantic Resort
Guest Reviews
The Holiday Inn Huatulco by IHG, boasts an exceptional location that consistently garners high praise from its guests. Strategically situated, the hotel offers easy access to both the city center and nearby beaches, making it a prime spot for convenience and leisure. Guests appreciate that the hotel is very central, placing them at the foot of the tourist corridor leading to the old town square and adjacent to Santa Cruz Beach, which is perfect for evening outings.
The proximity to the bay and the variety of nearby restaurants and cafes enhances the experience of visitors, providing ample dining and entertainment options within walking distance. Cleanliness and comfort are frequently highlighted, along with the friendly and attentive staff, which adds to the overall positive experience. Whether guests are looking to explore the beaches or the city, the Holiday Inn Huatulco provides a well-located and comfortable stay, making it an excellent option for travelers.
Holiday Inn Huatulco by IHG, offers a notably well-received breakfast experience, particularly with its buffet-style spread. Guests frequently highlight the varied and delicious nature of the breakfast options with many finding it to be an excellent start to their day. The buffet breakfast is praised for its wide selection, which includes tasty and satisfying dishes, making it a worthwhile addition to the stay.
Many positive remarks focus on the high quality and flavor of the breakfast with several guests describing it as very good or excellent. While there are a few less favorable comments regarding the variety and seasoning of the food, the overall consensus points to a well-managed breakfast service. The breakfast is seen as a valuable aspect of the stay with good price-quality ratios and a reputation for being both filling and flavorful.
Customer service is also highly rated, contributing positively to the breakfast experience. The buffet's completeness and cleanliness are frequently noted and special mentions are given to the hotel staff's friendliness and efforts to ensure guest satisfaction. Despite the occasional criticism, the breakfast at Holiday Inn Huatulco remains a favored feature for many visitors.
Holiday Inn Huatulco by IHG, receives high praises for its in-house restaurant and bar with many guests highlighting the excellent food and drinks. The overall consensus is that the dishes are delicious and the service is superb, enhancing the dining experience significantly. Guests frequently commend the wonderful and attentive staff, noting their consistently excellent service.
Positive feedback centers on the tasty meals and good variety of cocktails. Many diners appreciate the impressive price-quality ratio of the food, finding it satisfactory and worth the cost. However, some diners noted that the room service food did not meet their expectations and there were instances where specific menu items, like the Oaxacan tamales, were mentioned unfavorably.
While the general restaurant service is praised, there are remarks about the limited menu, implying that guests might prefer a bit more variety. Overall, the restaurant garners favorable reviews for its food quality and service, making it a notable aspect of the guests' stay at the hotel.
Guests at Holiday Inn Huatulco by IHG, consistently praise the rooms for their exceptional cleanliness and comfort. The accommodations are described as very clean, spacious and well-maintained with many guests highlighting the comfort of the beds and the overall coziness of the rooms. Staff attention, particularly from individuals like Anai, contributes positively to the cleanliness and upkeep of the accommodations.
Most rooms are equipped with modern amenities such as coffee machines and daily replenishment of coffee and water is an appreciated touch. While the bathrooms are noted to be on the smaller side, they remain clean and functional. Some reviewers mentioned that the lighting in the rooms and bathrooms could benefit from an upgrade.
Overall, the reviews reflect a high level of satisfaction with the room experience at the hotel, making it a reliable choice for those prioritizing comfort and cleanliness in their stay.
The beds at Holiday Inn Huatulco by IHG, receive widespread acclaim for their exceptional comfort. Guests frequently describe the beds and pillows as lovely, highlighting their superior quality. Phrases such as "super comfortable bed and pillows" and "very comfortable beds" dominate the reviews, reflecting a consistent pattern of satisfaction. Despite a few mentions of mattresses that sink and an uncomfortable bed, the overwhelming majority of feedback praises the comfort and support provided by the beds. This aspect of the hotel experience leaves a lasting impression on guests, contributing to their overall positive stay.
Holiday Inn Huatulco by IHG, receives high praise for its strong emphasis on cleanliness. Guests consistently noted the overall cleanliness of the hotel, including the rooms and facilities. Rooms are described as very clean and comfortable, contributing to an inviting and cozy environment for visitors. Many commenters highlighted the hotel's excellent cleaning service and organization, underscoring how well-maintained everything is. Additionally, the friendly and attentive staff enhance the experience with their courteous service, making guests feel well taken care of. Beyond cleanliness, the facilities are modern and in good condition, adding to the overall appeal of the hotel. Despite one isolated note about slow cleaning service, the vast majority of reviews emphasize a super clean, well-kept establishment, where guests can enjoy both comfort and meticulous upkeep.
At Holiday Inn Huatulco, the hospitality provided by the staff consistently stands out according to guest reviews. Visitors frequently highlight the friendly, attentive and helpful nature of the team members, including specific mentions of individuals like Rodolfo and Andres for their exceptional service and upbeat demeanor. The staff's effort to ensure guests feel comfortable and well-cared for is evident with many noting the excellent attention they received throughout their stay, whether at the restaurant, pool or from housekeeping.
The welcoming and warm attitude of the entire staff leaves a lasting impression, contributing to a positive overall experience. From the professional and attentive service at all times to the proactive housekeeping, guests seem to agree that the service quality at this hotel is top-notch. With such commendable feedback, it’s clear that the staff at Holiday Inn Huatulco play a significant role in its reputation for excellent hospitality.
The reviews of the WiFi at Holiday Inn Huatulco by IHG, present a mixed picture. Several guests mentioned that the internet connection was slow, unreliable or had connectivity issues. Some guests specifically noted that the WiFi failed to reach their rooms, particularly on higher floors and mentioned the lack of nearby outlets for charging devices. Despite these criticisms, there were positive remarks highlighting that the WiFi worked excellently at times and was considered the best in the area by some. There were also mentions of the internet being fairly good and very fast on occasions. This indicates that while the WiFi can be inconsistent, there are instances where it performs well.
Holiday Inn Huatulco offers a pool experience that balances convenience with a few limitations. Guests have noted that the pool, although small in size, is clean and refreshing, making it a pleasant spot for a quick dip. The pool's proximity to the lobby adds to its convenience and it operates during reasonable hours.
However, the compact size of the pool is a recurring observation and it may feel insufficient, particularly for a beach destination or the number of rooms available. Some guests mentioned that it could get crowded and lacked ample space. Occasionally, the pool was found to have a high chlorine level, which caused irritation for some visitors.
While it's a serviceable place for a swim, families and those looking for extensive poolside relaxation might find it lacking. Overall, it's a modest feature in an otherwise comfortable facility.
Holiday Inn Huatulco by IHG, has received accolades for being an excellent option for families, providing a very comfortable and homely atmosphere. Guests have found it to be a very family-friendly hotel, ideal for family vacations. The staff, including those in the restaurant and bellboys, have been highlighted for their excellent treatment of guests.
The calm and safe ocean nearby allows children to swim without worry, making it a great location for outdoor activities. However, some reviewers noted areas for improvement, such as the need for faster and more thorough cleaning of common areas, as well as a desire for extended pool hours.
Despite some minor inconveniences like a lack of balcony chairs in certain rooms, the hotel has been described as comfortable, clean and situated in a quiet area, ensuring a pleasant stay for families.
Holiday Inn Huatulco by IHG, offers a standout experience with its comprehensive range of amenities and exceptional service. Guests have repeatedly praised the hotel's clean and comfortable facilities, highlighting the friendly nature and strong work ethic of the housekeeping staff. The dining options are frequently described as very tasty, adding to the overall appeal of the stay. Many consider this hotel an excellent choice and express a strong desire to return, emphasizing the exceptional service and guaranteeing a satisfying visit. These positive sentiments make Holiday Inn Huatulco a highly recommended destination for travelers.
Location Show Map
Location
The proximity to the bay and the variety of nearby restaurants and cafes enhances the experience of visitors, providing ample dining and entertainment options within walking distance. Cleanliness and comfort are frequently highlighted, along with the friendly and attentive staff, which adds to the overall positive experience. Whether guests are looking to explore the beaches or the city, the Holiday Inn Huatulco provides a well-located and comfortable stay, making it an excellent option for travelers.
Breakfast
Many positive remarks focus on the high quality and flavor of the breakfast with several guests describing it as very good or excellent. While there are a few less favorable comments regarding the variety and seasoning of the food, the overall consensus points to a well-managed breakfast service. The breakfast is seen as a valuable aspect of the stay with good price-quality ratios and a reputation for being both filling and flavorful.
Customer service is also highly rated, contributing positively to the breakfast experience. The buffet's completeness and cleanliness are frequently noted and special mentions are given to the hotel staff's friendliness and efforts to ensure guest satisfaction. Despite the occasional criticism, the breakfast at Holiday Inn Huatulco remains a favored feature for many visitors.
Dinner
Positive feedback centers on the tasty meals and good variety of cocktails. Many diners appreciate the impressive price-quality ratio of the food, finding it satisfactory and worth the cost. However, some diners noted that the room service food did not meet their expectations and there were instances where specific menu items, like the Oaxacan tamales, were mentioned unfavorably.
While the general restaurant service is praised, there are remarks about the limited menu, implying that guests might prefer a bit more variety. Overall, the restaurant garners favorable reviews for its food quality and service, making it a notable aspect of the guests' stay at the hotel.
Rooms
Most rooms are equipped with modern amenities such as coffee machines and daily replenishment of coffee and water is an appreciated touch. While the bathrooms are noted to be on the smaller side, they remain clean and functional. Some reviewers mentioned that the lighting in the rooms and bathrooms could benefit from an upgrade.
Overall, the reviews reflect a high level of satisfaction with the room experience at the hotel, making it a reliable choice for those prioritizing comfort and cleanliness in their stay.
Beds
Cleanliness
Staff
The welcoming and warm attitude of the entire staff leaves a lasting impression, contributing to a positive overall experience. From the professional and attentive service at all times to the proactive housekeeping, guests seem to agree that the service quality at this hotel is top-notch. With such commendable feedback, it’s clear that the staff at Holiday Inn Huatulco play a significant role in its reputation for excellent hospitality.
Wi-Fi
Pool
However, the compact size of the pool is a recurring observation and it may feel insufficient, particularly for a beach destination or the number of rooms available. Some guests mentioned that it could get crowded and lacked ample space. Occasionally, the pool was found to have a high chlorine level, which caused irritation for some visitors.
While it's a serviceable place for a swim, families and those looking for extensive poolside relaxation might find it lacking. Overall, it's a modest feature in an otherwise comfortable facility.
Family
The calm and safe ocean nearby allows children to swim without worry, making it a great location for outdoor activities. However, some reviewers noted areas for improvement, such as the need for faster and more thorough cleaning of common areas, as well as a desire for extended pool hours.
Despite some minor inconveniences like a lack of balcony chairs in certain rooms, the hotel has been described as comfortable, clean and situated in a quiet area, ensuring a pleasant stay for families.
4 Star
Yes, Holiday Inn Huatulco by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Huatulco by IHG.
Yes, Holiday Inn Huatulco by IHG welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Holiday Inn Huatulco by IHG.
Yes, Holiday Inn Huatulco by IHG has a gym.
Location Show Map
More Options
