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Summary of reviewsBuganvillas Hotel Suites garners positive reviews for its prime location, spacious accommodations, and welcoming staff. Situated in a peaceful area, yet within convenient reach of Expocruz and essential amenities like a nearby supermarket, it offers guests tranquility intertwined with accessibility. The suite-style rooms, akin to two-bedroom apartments, are celebrated for their expansive size and cozy ambiance, contributing to a comfortable stay, particularly for families. Guests frequently commend the aesthetic appeal of the pools, which are surrounded by lush greenery, enhancing the serene atmosphere and providing a family-friendly environment that kids particularly enjoy.
The hotel staff is a standout feature, consistently praised for their friendliness, attentiveness, and exceptional service. Their dedication to ensuring a pleasant guest experience contributes significantly to visitors' desire to return. The pools, though some unheated, are a central attraction, well-maintained, and conveniently located, adding to the hotel's allure.
While breakfast receives mixed reviews, many find it tasty and enhanced by the staff's friendliness. There remain suggestions for improvements in variety and buffet management. Similarly, cleanliness is generally praised but shows inconsistency, especially in kitchen and laundry areas, suggesting room for improvement. Despite some signs of aging infrastructure, the spaciousness and cleanliness of the suites remain appealing, ensuring Buganvillas Hotel Suites is a favored choice for seeking relaxation with loved ones. Show more
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Categories
Luxury Hotel
This hotel in Santa Cruz offers stylishly appointed suites within a complex featuring an outdoor swimming pool, restaurants, tennis court, and spa facilities including a sauna and fitness center.
Hotel for Honeymoon
Situated in Santa Cruz de la Sierra, this hotel offers luxurious accommodations with a spa. The suites provide ample space and comfort, while the spa offers couples a chance to relax and rejuvenate together.
Family Friendly Hotel
Features spacious suites with separate living areas, providing ample space for families. Its amenities include a pool and potentially a playground, making it a great option for a relaxing family vacation in Santa Cruz.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi.
Business Hotel
Buganvillas Hotel Suites offers amenities suitable for business and leisure. Its facilities cater to various needs, ensuring a comfortable and productive stay.
Accessible Hotel
Buganvillas Hotel Suites offers rooms and facilities for disabled guests with wheelchair access. The entire unit is wheelchair accessible, and upper floors are accessible by elevator.
5-Star Hotel
Buganvillas Hotel Suites offers spacious and well-equipped suites with a focus on comfort and convenience. Its amenities and services cater to both short and long-term stays, providing a luxurious and relaxing experience.
Hotel with Outdoor Pool
Features both indoor and outdoor pools, providing flexibility for guests to swim in any weather, with a poolside bar available at the outdoor pool area.
Romantic Hotel
Hotel with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Swim Up Bar
Room Types
Guest Reviews
7.3
Good
Location
Buganvillas Hotel Suites boasts a prime location that caters to various preferences, making it an attractive choice for travelers seeking convenience and tranquility. Situated just one block away from a supermarket, guests appreciate the accessibility of essential amenities. The hotel's proximity to Expocruz offers a comfortable stay with competitive pricing, ideal for visitors attending events or exploring nearby attractions. Guests frequently praise the property for its quiet and spacious environment, with suites designed akin to a two-bedroom apartment, enhancing the sense of comfort and relaxation.
The location is highly regarded, providing an excellent natural atmosphere that supports a family-friendly environment. Its central position, although slightly to the west of the city, offers a serene retreat from busier areas. Despite being about ten minutes from Equipetrol and other central locations, this distance contributes to its peaceful setting without compromising accessibility. Visitors also highlight the appealing aesthetics of the pools and the ample size of the suites, complementing the advantageous placement of the hotel. Overall, Buganvillas Hotel Suites stands out for its strategic location and harmonious blend of urban convenience with a tranquil ambiance.
Breakfast
Breakfast at Buganvillas Hotel Suites evokes mixed feelings among guests. Many appreciate the breakfast, describing it as spectacular, good, and tasty. Positive feedback highlights the friendly and helpful staff who contribute to a pleasant dining experience. Some guests note that the breakfast is varied and worth trying. However, there are criticisms regarding limited options and insufficient replenishment at the buffet. A number of visitors found the breakfast simple or lacking in variety, with a few expressing dissatisfaction over unmet expectations for pre-booked meals. Issues such as inconsistent pricing and breakfast not being included in certain plans also detract from the overall experience. There is recognition that improvements could be made in terms of variety and buffet management, suggesting the potential for enhancements in the hotel’s breakfast offerings.
Rooms
Buganvillas Hotel Suites offers a mixed experience that revolves primarily around the generous size and comfort of its rooms. Guests commonly praise the spaciousness of the suites and appreciate their cozy and comfortable ambiance, with well-received amenities such as the beds, towels, and facilities like the Jacuzzis and pools adding a positive touch to their stays. However, it's evident that some of the infrastructure is aging, with several reviews indicating that aspects of the rooms and bathrooms appear outdated and in need of refurbishment. Issues such as old bathroom fixtures, a lack of complete kitchen equipment, and occasional signs of neglect, such as humidity and mold, detract from the overall experience. The hotel's appeal is found in the space and cleanliness of the suites, though expectations are tempered by reports of maintenance challenges and an occasionally underwhelming reception experience.
Cleanliness
Buganvillas Hotel Suites receives mixed reviews concerning its cleanliness. Positively highlighted are the clean rooms and the staff's helpfulness and kindness. However, guests also note areas needing improvement, particularly in the kitchen and laundry spaces, where cleanliness fails to meet expectations. Some guests describe the rooms and overall environment as neglected, mentioning dirt and unpleasant odors. Despite these concerns, others report their stays as clean and find the hotel staff to be accommodating. Nevertheless, the inconsistency in cleanliness and maintenance of certain areas stands out as a prominent issue for guests.
Staff
Buganvillas Hotel Suites boasts a team of staff who consistently receive high praise for their friendly and attentive service. Guests frequently highlight the warmth and kindness they experience from the hotel personnel, noting their excellent customer service and willingness to go above and beyond. Many guests appreciate the helpful nature of the staff, especially those handling luggage and addressing any issues that arise during their stay. While the staff generally receives commendations for being well-trained and quick to assist, there are occasional mentions of lapses, such as one incident at breakfast with a rude staff member. Nonetheless, the overall service leaves a positive impression, with guests expressing a desire to return due to the excellent service provided.
Pool
The Buganvillas Hotel Suites offers multiple pool options, enhancing the overall experience with their impressive size and serenity. Guests highlight the pools as a central attraction, which are surrounded by lush green areas, creating a tranquil atmosphere. Most visitors have found the pools to be wonderful and well-maintained, providing a pleasant environment for relaxation. There is a jacuzzi available, though not all pools are heated. A notable feature is the proximity of the pools to the accommodations, as some rooms are conveniently located directly in front of a pool, adding convenience and appeal to the stay. Despite a few mentions of cleanliness issues at arrival, the general consensus praises the pools for contributing to the excellent ambiance of the hotel.
Family
Buganvillas Hotel Suites is an ideal destination for families seeking a relaxing vacation with a friendly atmosphere. The hotel offers a welcoming environment that ensures a sense of security, allowing parents and children to enjoy their stay worry-free. Kids seem particularly fond of the swimming pool, making it a popular feature during family visits. With clean, comfortable rooms and a convenient location, the hotel provides a pleasant experience for guests. Though the buffet service may occasionally lag in restocking items, the overall family-friendly vibe makes it a great choice for those traveling with loved ones.
Yes, Buganvillas Hotel Suites has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Buganvillas Hotel Suites.
No, Buganvillas Hotel Suites doesn't allow dogs.
Yes, parking facilities are available at Buganvillas Hotel Suites.