Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsChairu Eco Hotel in Santa Cruz is highly regarded by guests for its superb location in the tranquil yet convenient Equipetrol neighborhood. This setting provides easy access to local attractions, dining options, supermarkets, and malls, enhancing the overall guest experience. The hotel is consistently praised for its quiet, residential environment and friendly, helpful staff, making it an excellent choice for visitors seeking both leisure and practicality.
The hotel offers a delicious breakfast that includes a variety of options such as fruits, juices, and yogurt, served in a pleasant dining area. While some guests note room for improvement in terms of variety and service, the overall impression of the hotel compensates for these minor shortcomings.
Guests find the rooms at Chairu Eco Hotel spacious, modern, and clean, offering comfortable beds and a sophisticated ambiance. The hotel's new facilities and the competence of the attentive staff contribute to a warm and welcoming atmosphere. Despite mixed reviews on Wi-Fi connectivity, the cleanliness and organization of the hotel are consistently praised, enhancing the appealing environment conducive to relaxation.
The hotel staff stand out for their exceptional service, adding a personal touch that is frequently appreciated by guests. Known for their friendliness and warmth, the staff ensure that guests feel welcome and cared for. The combination of comfortable beds, efficient air conditioning, and a great shower experience makes for a super comfortable stay, despite sporadic issues with Wi-Fi.
Overall, Chairu Eco Hotel presents a well-rounded choice for travelers, boasting a clean and restful environment, attentive service, and a convenient location that allows guests to easily explore the local area. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel is explicitly named an 'Eco Hotel', suggesting a strong commitment to sustainable practices. It features an outdoor swimming pool, restaurant and offers free WiFi, indicating a balance of eco-consciousness and guest comfort.
Family Friendly Hotel
An eco-hotel offering a unique, nature-focused experience. Provides a quieter environment away from the city center.
Business Hotel
This eco-friendly hotel offers a unique experience with a focus on sustainability.
Accessible Hotel
This eco-hotel features wheelchair-accessible facilities and includes toilets with grab rails.
4-Star Hotel
A confirmed 4-star hotel recognized for its eco-friendly approach and high guest ratings for cleanliness, staff, and facilities. Amenities include an outdoor swimming pool, shared lounge, terrace, restaurant, bar, air-conditioned rooms with free WiFi, and private bathrooms, providing a comfortable experience.
Room Types
Standard Double RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and a tiled floor. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room features a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Superior Double RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe Double Room with BalconyThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
Location
Chairu Eco Hotel boasts a superb location in the Equipetrol neighborhood of Santa Cruz, ideally placed for those wanting both tranquility and convenience. Guests repeatedly commend its quiet, peaceful setting, making it perfect for a restful stay away from the bustle of the city center. The hotel offers close proximity to a plethora of dining options, cafes, and bars, most of which are just a short walk away, enhancing the overall guest experience with easy access to local flavors.
In addition to dining choices, the hotel is strategically situated near major avenues like Av. San Martín, and Ventura Mall, facilitating quick access to shopping and entertainment venues. With banks and supermarkets within walking distance, the location meets both leisure and practical needs.
The neighborhood itself is described as safe and well-kept, further complemented by the friendliness and helpfulness of the hotel staff. Chairu Eco Hotel offers comfort with clean and well-ventilated rooms, earning consistent praise for its value for money. Though situated slightly away from the city center, guests appreciate the serene residential environment and the ease of reaching key attractions, making it an excellent choice for visitors to Santa Cruz.
Breakfast
Chairu Eco Hotel offers a breakfast experience that receives mixed feedback from its guests. Positively, the breakfast is described as great, very nice, delicious, and full, with a variety of options including fruit, juices, and yogurt that appeal to many. The pleasant breakfast area adds to the positive ambiance. However, guests note areas for improvement, often mentioning that the breakfast is simple, basic, and lacks variety, especially in terms of meat options and typical dishes of the region. Some guests also express disappointment with specific services, such as coffee running out during busy times and slow service. While the breakfast is generally good, it falls short of what some expect from a hotel of this class, suggesting it could better match the quality and overall experience offered by the rest of the hotel. Nevertheless, the hotel's overall appeal often compensates for these breakfast shortcomings, making it a recommended stay.
Rooms
Chairu Eco Hotel offers guests a delightful stay with its spacious and modern rooms. Visitors consistently highlight the cleanliness and comfort, with many noting that the rooms are spacious, feature comfortable beds, and exude a modern, sophisticated ambiance. The hotel's new facilities contribute to a tidy and well-maintained atmosphere, ensuring that guests feel at ease. Though some reviews mention rooms that are slightly small or lacking specific amenities like a work desk, the overall feedback remains overwhelmingly positive.
Travelers appreciate the quality of the items in the rooms and the hygiene maintained throughout the hotel. Many reviews also compliment the excellent room size, with some mentioning wide and comfortable beds that make for a restful night's sleep. The hotel's proximity to shopping centers, restaurants, and malls adds to the convenience and enjoyment of the stay.
Staff members are frequently described as attentive and warm, adding an extra touch to the overall guest experience. With its excellent price and modern amenities, Chairu Eco Hotel stands out as an accommodating choice for those seeking comfort and quality in a beautiful, new hotel atmosphere.
Beds
The reviews for Chairu Eco Hotel paint a consistently positive picture when it comes to the comfort and quality of the beds. Guests frequently highlight the comfortable mattresses, contributing to a restful night's sleep. The beds are not only spacious but also feature comfortable pillows, adding to the overall level of comfort. While one review mentioned a bed being a bit harder than expected, this seems to be an isolated observation. The hotel’s rooms are described as spacious, clean, and hygienic, complementing the well-appreciated bed comfort. Additionally, guests commend the overall cleanliness and service of the hotel, making it a well-rounded choice for travelers seeking comfort and convenience. The combination of a nice hotel environment, air conditioning, and a great shower experience further enhances the appeal, ensuring a super comfortable stay.
Cleanliness
Nestled in Santa Cruz, Chairu Eco Hotel has garnered praise for its outstanding commitment to cleanliness. Guests consistently note the immaculate condition of both the rooms and common areas, reflecting the hotel’s dedication to hygiene and comfort. The organizing skill exhibited across the premises enhances the inviting atmosphere, ensuring that every corner is well-maintained and spotlessly clean. Visitors appreciate that the rooms are not only clean but also spacious and comfortable, featuring exceptionally clean bedding that contributes to a restful stay. Friendly and attentive staff add to the experience, making guests feel welcomed and cared for. Furthermore, the hotel's excellent location allows easy access to local dining options, adding convenience to cleanliness. For travelers prioritizing hygiene, Chairu Eco Hotel stands out as a reliable choice, enticing many to return for future visits.
Staff
At the Chairu Eco Hotel, the standout feature for many guests is undoubtedly the staff, who consistently deliver exceptional service. Described as friendly, helpful, and attentive, the team excels in making guests feel welcome and comfortable. The reception staff, known for their politeness and competence, are always eager to assist and meet guests' needs, ensuring a seamless experience. The hotel is further complemented by a warm, inviting atmosphere, with environments that are both well-lit and pleasant. The family-owned nature of the hotel adds a personal touch, with staff attentively focusing on every detail of the guests' stay. Guests frequently commend the English-speaking staff for their hospitality and respect, noting their swift and courteous responses. Overall, the service received is nothing short of excellent, with the kind and accommodating nature of the staff leaving a lasting positive impression, making each stay at Chairu Eco Hotel truly memorable.
Wi-Fi
Travelers visiting Chairu Eco Hotel can expect a mixed experience when it comes to Wi-Fi connectivity. While some guests have praised the internet as good, noting it worked well for their needs, others have encountered challenges. The signal seems to fluctuate, with some rooms experiencing weak or unstable connections, resulting in occasional lost signals. Though Wi-Fi is available in rooms, in some instances, its reach appears limited, sometimes only extending to the room's door. Challenges such as poor connection and blocked content have been noted by some guests, necessitating trips to the reception for a more reliable internet connection.
Despite these Wi-Fi concerns, Chairu Eco Hotel garners praise for other aspects, including its very friendly atmosphere, cleanliness, excellent food, and spacious rooms. Those planning to stay may want to consider these benefits alongside the possibility of needing alternative solutions for Wi-Fi, particularly if stable internet access is crucial for their visit.
No, Chairu Eco Hotel doesn't have any pool.
No, a spa isn't available at Chairu Eco Hotel.
No, Chairu Eco Hotel doesn't allow dogs.
No, parking facilities aren't available at Chairu Eco Hotel.