Swissotel Santa Cruz de La Sierra
Santa Cruz de la Sierra
-17.74553900,
-63.19543500
,
Avenida La Salle, 4500 Barrio 2 De Abril Uv 000 Mza 0028
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Summary of reviewsSwissotel Santa Cruz de La Sierra provides a noteworthy experience for guests, primarily due to its modern infrastructure, panoramic views, and superb service. While the location presents challenges regarding safety and accessibility to nearby amenities, it compensates with remarkable vistas, especially at sunset, and promises comfort to those willing to navigate its locational quirks. The new and elegant design of the hotel extends to its spacious, well-maintained rooms, which boast luxurious comforts, including plush beds and expansive bathrooms.
The breakfast service is commendable, appreciated for its wide array of delicious options, despite some guests noting the need for improvements to better align with five-star expectations. Dinner experiences are generally celebrated for their high quality, particularly the excellent meats and the lauded Saturday brunch. Guests enjoy a skillful culinary journey, enhanced by attentive service.
Swissotel excels in cleanliness, with rooms frequently praised for their tidy and well-lit environments, contributing to a luxury experience. However, certain areas, such as the pool, require better maintenance. The pool itself offers stunning city views from its rooftop location but would benefit from improvements in cleanliness and technical aspects.
The standout feature of the hotel is its exceptional staff. Known for their professionalism and warmth, the staff ensures a welcoming atmosphere. Many guests commend their attentive service, contributing significantly to the positive overall experience.
In summary, Swissotel Santa Cruz de La Sierra offers a modern, comfortable retreat marked by superb service and delightful views. While some areas need refinement to meet five-star standards fully, the hotel's strengths in service and aesthetics create a promising stay for visitors.
Categories
The breakfast service is commendable, appreciated for its wide array of delicious options, despite some guests noting the need for improvements to better align with five-star expectations. Dinner experiences are generally celebrated for their high quality, particularly the excellent meats and the lauded Saturday brunch. Guests enjoy a skillful culinary journey, enhanced by attentive service.
Swissotel excels in cleanliness, with rooms frequently praised for their tidy and well-lit environments, contributing to a luxury experience. However, certain areas, such as the pool, require better maintenance. The pool itself offers stunning city views from its rooftop location but would benefit from improvements in cleanliness and technical aspects.
The standout feature of the hotel is its exceptional staff. Known for their professionalism and warmth, the staff ensures a welcoming atmosphere. Many guests commend their attentive service, contributing significantly to the positive overall experience.
In summary, Swissotel Santa Cruz de La Sierra offers a modern, comfortable retreat marked by superb service and delightful views. While some areas need refinement to meet five-star standards fully, the hotel's strengths in service and aesthetics create a promising stay for visitors.
Hotel with Spa
The hotel offers a very good spa service, along with a restaurant and great views from the 20th floor. The service is in place, the restaurant's products are also very good, and the price is very reasonable.
Dog Friendly Hotel
This hotel is listed as offering fitness facilities, a spa, and allows pets. The combination of pet-friendliness and guest amenities make it a good choice.
Hotel with Swimming Pool
The hotel offers a unique experience with modern, comfortable, air-conditioned rooms and views of the city. It features a heated pool and a rooftop bar providing a relaxing atmosphere.
Outdoor Pool
Business Hotel
This 5-star hotel offers modern, comfortable, and air-conditioned rooms with free Wi-Fi and city or rainforest views. It features modern event rooms, a restaurant with local and European cuisine, a bar, a pool with a bar, and massage services.
Hotel with Parking
Swissotel Santa Cruz de La Sierra features free private parking on site. Guests can benefit from secure and complimentary parking during their stay.
Accessible Hotel
This hotel provides wheelchair accessible rooms and facilities adapted for disabled access. It features wheelchair access to common and public areas, lifts, and accessible toilets and bathrooms.
Hotel with Gym
Likely includes a modern fitness center for guests. As a Swissotel property, it probably maintains high standards for its fitness and wellness amenities.
5-Star Hotel
The Swissotel in Santa Cruz provides a high standard of luxury and comfort, with well-appointed rooms and excellent service. Its location offers convenient access to business and leisure destinations, ensuring a pleasant and upscale experience.
Hotel with Outdoor Pool
This hotel features an impressive outdoor pool area, including a rooftop pool that offers fantastic city views. Guests can also enjoy a hot tub, sauna facilities, and a convenient poolside bar. The combination of a luxurious setting, spa amenities, and a unique rooftop pool makes it a top choice.
Luxury Hotel
Romantic Hotel
Guest Reviews
The Swissotel Santa Cruz de La Sierra presents a mixed impression when it comes to its location. Guests had diverse experiences, with some finding the site's positioning challenging due to safety concerns and lack of nearby amenities, necessitating taxi use for basic activities. The neighborhood has been described as less than ideal, with noise issues and a lack of immediate walkable access to entertainment or dining options. However, others have highlighted the positive aspects, noting that the hotel boasts incredible views, particularly of the sunset, and offers excellent facilities. Its strategic positioning in Santa Cruz de la Sierra appears to hold potential for future improvement, with its stylish and modern infrastructure complementing its scenic vistas. Despite being somewhat distant from the city center, the hotel offers a comfortable and promising stay for those willing to navigate its location challenges.
The Swissotel Santa Cruz de La Sierra offers a breakfast experience that has garnered mixed feedback from guests. Many reviews laud the breakfast for its comprehensiveness, variety, and deliciousness, with adjectives like superb, wonderful, and exquisite frequently used. Guests appreciate the friendly and helpful staff who contribute positively to the dining experience. The breakfast is noted for being varied, with several options available, although some guests felt it didn't quite reach the expectations of a 5-star hotel. Critiques often focus on the lack of certain amenities like an egg station, fresh juice, and roasted coffee, with some reviews suggesting improvements could be made in the freshness of the fruit and the quality of coffee. Despite these shortcomings, the overall impression suggests that the breakfast is a positive aspect of staying at the hotel, if not consistently exceptional.
Swissotel Santa Cruz de La Sierra's dining experience often garners praise for its high-quality offerings, with a special emphasis on the meats, which many guests find wonderful. The restaurant is consistently described as excellent, with superb customer service that enhances the dining atmosphere. Despite some comments about a lack of menu variety and occasional average lunch offerings, the dinner experience is frequently lauded, with some reviewers expressing high satisfaction with the gourmet food and ample menu choices. The Saturday brunch stands out as a particularly noteworthy meal, described enthusiastically as phenomenal. Overall, guests tend to appreciate the skillful preparation and service, contributing to a delightful culinary experience.
Swissotel Santa Cruz de La Sierra offers a delightful retreat with its impressively spacious and modern rooms. Each room is thoughtfully designed, ensuring a comfortable and stylish stay. Guests consistently praise the cleanliness and well-maintained environment, enhancing the overall experience. The rooms boast stunning panoramic views, with the option to upgrade to a forest view that adds a serene touch to the visit. The beds are incredibly comfortable, featuring luxurious linens, and are complemented by spacious showers and bathrooms equipped for ultimate relaxation.
The hotel itself is relatively new, exuding a contemporary elegance that is reflected in both its facilities and attentive staff. The rooms are well-equipped with all necessary amenities, reinforcing their reputation as great accommodations. Whether enjoying the beautiful views or indulging in the varied breakfast buffet, Swissotel ensures its guests feel at ease and perfectly catered to during their stay.
Swissotel Santa Cruz de La Sierra often impresses guests with its high standard of cleanliness, making it a popular choice for travelers seeking a luxurious and tidy accommodation. The rooms are frequently highlighted for being exceptionally clean and well-lit, with spaciousness that adds to the comfort of the stay. The hotel’s modern design contributes to an overall very clean atmosphere. Guests appreciate the overall cleanliness and commend the comfortable beds, efficient air conditioning, and good shower facilities. The service is noted to be commendable, with friendly staff enhancing the pleasant experience. Despite these positive aspects, there are areas that receive criticism, such as a less-than-perfect pool area and issues with lighting and ambiance in some common areas. There is a noted need for improvement in service quality to meet the expectations of a five-star establishment. Nevertheless, the consistent cleanliness throughout most areas of the hotel leaves a positive impression on many visitors.
Swissotel Santa Cruz de La Sierra stands out for its exceptional staff, characterized by professionalism and a welcoming demeanor. Guests frequently praise the team for being friendly, accommodating, and demonstrating excellent client satisfaction skills. The reception staff's attentive and unique approach leaves a lasting impression, contributing to an overall pleasant stay, with many interactions described as extraordinary and impeccable.
The staff at the breakfast buffet exemplify hospitality, providing friendly and attentive service to guests each morning. Despite occasional comments that suggest a focus on events over present guests, the overall consensus is that the staff delivers outstanding customer service, always ready to assist and attend to details. This dedication to hospitality creates a warm and inviting atmosphere, ensuring a memorable experience for visitors.
The Swissotel Santa Cruz de La Sierra boasts a rooftop pool on the 20th level, offering breathtaking views of the cityscape, which can be especially stunning at night. However, the maintenance of the pool area has faced criticism, with some guests pointing out issues such as cleanliness and inadequate facilities like the absence of stairs or handrails. There have been reports of fluctuating water temperatures and technical issues that affected the pool's usability, with some guests finding the pool colder than expected. Despite some feedback highlighting these challenges, others have noted a small heated pool is available. To fully enjoy the impressive city views, improvements in pool maintenance and window cleaning are suggested.
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Location
Breakfast
Dinner
Rooms
The hotel itself is relatively new, exuding a contemporary elegance that is reflected in both its facilities and attentive staff. The rooms are well-equipped with all necessary amenities, reinforcing their reputation as great accommodations. Whether enjoying the beautiful views or indulging in the varied breakfast buffet, Swissotel ensures its guests feel at ease and perfectly catered to during their stay.
Cleanliness
Staff
The staff at the breakfast buffet exemplify hospitality, providing friendly and attentive service to guests each morning. Despite occasional comments that suggest a focus on events over present guests, the overall consensus is that the staff delivers outstanding customer service, always ready to assist and attend to details. This dedication to hospitality creates a warm and inviting atmosphere, ensuring a memorable experience for visitors.
Pool
Yes, Swissotel Santa Cruz de La Sierra has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Swissotel Santa Cruz de La Sierra.
Yes, Swissotel Santa Cruz de La Sierra welcomes dogs.
Yes, parking facilities are available at Swissotel Santa Cruz de La Sierra.
Yes, Swissotel Santa Cruz de La Sierra has a gym.
Location Show Map
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