'Flor de Cera' enjoys high praise for its prime location, clean facilities, attentive staff and beautiful mountain views, making it a standout choice in Tepoztlán. Situated just a block from the former convent and main square, the hotel’s central location provides easy access to attractions, local markets and dining options. Guests can explore the town conveniently on foot, enhancing the overall travel experience.
The cleanliness of the hotel is frequently lauded. Both the rooms and communal areas are described as spotless, comfortable and well-maintained. The rustic, colorful decor and the abundance of plants contribute to a charming atmosphere. The friendly and helpful staff play a significant role in creating a welcoming environment with numerous mentions of exceptional service from individuals like Mr. Leonel and Sebastián.
Rooms at Flor de Cera are well-equipped with everything needed for a comfortable stay, including super comfortable beds, although opinions on the beds vary. While many guests find the firm mattresses perfect for a good night's sleep, others have reported issues with cleanliness, hardness and quality, indicating room for improvement in this area. Temperature control on the top floors and pillow comfort also received mixed reviews.
Despite the convenience of free Wi-Fi, guests experienced inconsistent internet quality with suggestions for an additional repeater to improve coverage. Parking, a rare amenity in the area at a competitive price, is another appreciated feature, though some found the space limited and challenging to navigate for larger vehicles.
In summary, Flor de Cera excels with its strategic location, picturesque views, cleanliness and exceptional staff service, making it an excellent choice for visitors. With minor improvements in bed comfort and internet reliability, it has the potential to offer an even more consistently enjoyable guest experience.
Finca de los Angeles is a charming retreat, well-regarded for its enviable location and lush, serene surroundings. The estate offers easy access to local events and city attractions, making it a convenient choice for both short stays and event attendees. The hotel is complemented by a warm, friendly staff who consistently deliver excellent service, with special commendations for individuals like Don Rubén, whose attentiveness enhances the guest experience. Guests are particularly appreciative of the well-maintained grounds, beautiful garden views, and the refreshing pool, which provides a perfect escape in the tranquil environment.
The breakfast at Finca de los Angeles is a highlight for many, featuring timely service and fresh, tasty preparations that set a positive tone for the day. Although not extravagant, the breakfast offerings—including fresh eggs, fruit, and coffee—are well-received, providing a satisfying dining experience in cozy surroundings.
Accommodation feedback is mixed, with comfort noted in certain rooms due to the well-suited mattresses and functional spaces. However, some criticisms arise concerning room sizes, cleanliness, and maintenance issues such as inadequate plumbing and the occasional presence of ants. While some rooms are suitable for brief visits, consistency in maintaining high standards across all accommodations could improve guest satisfaction for longer stays.
The cleanliness of the estate is praised in specific areas, particularly in the common spaces that exude a fresh atmosphere. Minor improvements in room and bathroom updates, including amenities like premium bedding and curtains, could enhance the experience further.
Overall, Finca de los Angeles stands as a favored destination for its strategic location, delightful staff, and relaxing ambiance, with certain areas ripe for enhancements to elevate the guest experience fully.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 35 hotels in and around Santa Ines