VIP Executive Santa Iria Hotel
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Summary of reviewsThe VIP Executive Santa Iria Hotel offers a range of positive aspects that many guests appreciate, particularly for travelers with specific needs such as airport proximity or business stays. Its location, just a 10-minute drive from Lisbon Airport and near major highways and public transportation, makes it particularly convenient for those requiring quick access to and from the airport. The presence of a nearby Lidl store and ample free parking adds to the convenience factor, making it an excellent choice for those traveling by car. Despite being situated in an industrial zone, the quiet and peaceful environment is ideal for a restful stay.
Breakfast at the hotel generally receives favorable remarks for its varied and plentiful offerings with some guests highlighting the excellent quality and scenic river views during breakfast. However, there are mentions of repetitiveness and limited options, indicating room for improvement in variety and value for money.
Dinner experiences are mixed but lean towards positive with notable praise for the quality and taste of the meals, including a variety of options for vegetarians. The ambiance and the attentive, courteous staff enhance the dining experience, though some guests mentioned that the buffet could be improved and the service could sometimes be slow.
The rooms at VIP Executive Santa Iria Hotel are widely praised for their spaciousness, comfort and cleanliness. Guests frequently highlight the comfortable beds and the quiet, restful environment. However, some mention the need for updating certain facilities and furniture and occasional issues with air conditioning and heating.
Cleanliness is generally a strong point for the hotel with many guests commending the spotless rooms and thorough cleaning services. However, there are isolated incidents of inconsistent housekeeping that the hotel could address.
Staff at the hotel receive high marks for their friendliness, professionalism and attentiveness. Many guests particularly praise the helpful front desk and dining staff, creating a welcoming and supportive atmosphere.
The hotel's Wi-Fi service, while free, receives mixed feedback due to issues with speed and stability, suggesting a significant area for improvement.
The outdoor pool is a highlight for many guests, described as large, clean and a great spot for relaxation. Despite some mentions of the pool area needing more loungers and maintenance, the overall ambiance is positive.
Parking is another strong feature with plentiful and free options both outside and in an underground garage, making it easy and convenient for guests.
Most guests find the beds comfortable and conducive to a good night's sleep, although there are occasional mentions of hard mattresses and uncomfortable pillows.
While the hotel offers good value and is particularly suited for business travelers with facilities designed to support work needs, some aspects do not meet the four-star expectations, indicating room for improvement to fully meet these standards.
In summary, the VIP Executive Santa Iria Hotel is well-regarded for its convenient location, spacious rooms and friendly staff, making it an attractive option for business travelers and those needing easy airport access. Some areas, particularly breakfast variety and Wi-Fi, could benefit from enhancements to better meet guest expectations.
Categories
Breakfast at the hotel generally receives favorable remarks for its varied and plentiful offerings with some guests highlighting the excellent quality and scenic river views during breakfast. However, there are mentions of repetitiveness and limited options, indicating room for improvement in variety and value for money.
Dinner experiences are mixed but lean towards positive with notable praise for the quality and taste of the meals, including a variety of options for vegetarians. The ambiance and the attentive, courteous staff enhance the dining experience, though some guests mentioned that the buffet could be improved and the service could sometimes be slow.
The rooms at VIP Executive Santa Iria Hotel are widely praised for their spaciousness, comfort and cleanliness. Guests frequently highlight the comfortable beds and the quiet, restful environment. However, some mention the need for updating certain facilities and furniture and occasional issues with air conditioning and heating.
Cleanliness is generally a strong point for the hotel with many guests commending the spotless rooms and thorough cleaning services. However, there are isolated incidents of inconsistent housekeeping that the hotel could address.
Staff at the hotel receive high marks for their friendliness, professionalism and attentiveness. Many guests particularly praise the helpful front desk and dining staff, creating a welcoming and supportive atmosphere.
The hotel's Wi-Fi service, while free, receives mixed feedback due to issues with speed and stability, suggesting a significant area for improvement.
The outdoor pool is a highlight for many guests, described as large, clean and a great spot for relaxation. Despite some mentions of the pool area needing more loungers and maintenance, the overall ambiance is positive.
Parking is another strong feature with plentiful and free options both outside and in an underground garage, making it easy and convenient for guests.
Most guests find the beds comfortable and conducive to a good night's sleep, although there are occasional mentions of hard mattresses and uncomfortable pillows.
While the hotel offers good value and is particularly suited for business travelers with facilities designed to support work needs, some aspects do not meet the four-star expectations, indicating room for improvement to fully meet these standards.
In summary, the VIP Executive Santa Iria Hotel is well-regarded for its convenient location, spacious rooms and friendly staff, making it an attractive option for business travelers and those needing easy airport access. Some areas, particularly breakfast variety and Wi-Fi, could benefit from enhancements to better meet guest expectations.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
About VIP Executive Santa Iria Hotel
License: 701
Guest Reviews
Location
Guests appreciate the Lidl store right next door, adding to the convenience of the location. The availability of ample and free parking is a significant plus for those traveling by car and the area is described as quiet and peaceful, ideal for a restful night.
While the hotel is situated in an industrial zone, which some might find unappealing or remote, it serves well for guests who are in Lisbon for business or specific short-term needs. The industrial surroundings ensure a tranquil environment away from the hustle and bustle of the city center, though it is less accommodating for tourists wanting to explore Lisbon’s attractions on foot.
In summary, the VIP Executive Santa Iria Hotel's location is highly beneficial for airport access and business purposes with good parking facilities and essential amenities nearby. However, it is somewhat far from Lisbon’s city center and may not be the best option for leisurely sightseeing without a car.
Breakfast
However, there are notable criticisms. Numerous guests mentioned the breakfast could be more varied, especially for a 4-star establishment. Repetitiveness, limited options and lack of exotic or fresh fruits were common grievances. Some found the breakfast disappointing, bland or not meeting expectations, while others felt it was overpriced for the quality and variety offered. Issues like slow replenishment of items, weak coffee, artificial taste and chaotic service also detracted from the breakfast experience for certain guests.
In summary, while many appreciate the diversity and quality of the breakfast at VIP Executive Santa Iria Hotel, there is room for improvement, particularly in variety, freshness and overall value for money.
Dinner
The ambiance of the restaurant is generally appreciated and the dinner itself is described as a lovely experience, enhanced by the friendly, kind and polite staff. However, some guests found the buffet dinner limited and unappetizing, likening it to a cafeteria with repetitive options like falafel served almost every night. Additionally, a few reviews mention that the food can sometimes be stone cold and inedible and the service, though courteous, can occasionally be slow.
There are also logistical concerns noted, such as the restaurant opening at 7.30pm, which some found too late and the payment process for dinner being described as complicated. Despite these drawbacks, guests have highlighted the varied eating options around the hotel, providing alternatives for those who prefer dining outside. Overall, while the dinner at VIP Executive Santa Iria may have room for improvement, it offers good dishes and pleasant service that many visitors appreciate.
Rooms
Several guests appreciated the neatness and efficient cleaning services with rooms generally viewed as tidy and accommodating. Many rooms also come with useful features such as minibars, safes and small refrigerators, adding convenience for guests during their stay. Additionally, some rooms have good sound insulation, creating a peaceful environment despite external noise.
However, a number of reviews point out some drawbacks that impacted the stay of several guests. Issues with air conditioning and heating were noted, making some rooms uncomfortably hot on warm days. A few reviews mentioned that the furniture and decor were outdated with some elements in need of repair or renovation—such as damaged floors, worn-out furniture and problematic bathroom facilities. Noise from neighboring rooms and occasional lapses in thorough cleaning were also reported.
Overall, while the VIP Executive Santa Iria Hotel provides spacious, clean and comfortable rooms with quality beds, certain areas of the accommodations may benefit from updates and repairs to meet the pricing and expectations.
Beds
Cleanliness
Guests frequently highlight the impeccable cleaning standards and appreciate the hotel's efforts to over-deliver with cleanliness and organization. The cleaning service is noted to be very good with everything cleaned and changed every day. Moreover, the staff receives praise for providing extraordinary assistance, particularly in the dining area and offering various quality products for personal hygiene.
However, there are occasional mentions of areas needing improvement. Some reviews point out that not all rooms meet the same standards with issues like unpleasant smells, stained floors and outdated bathrooms requiring attention. Additionally, some guests have reported poor cleanliness in specific rooms, including rusty water and the presence of strange insects, indicating inconsistent housekeeping standards.
In summary, while the majority of reviews highlight the VIP Executive Santa Iria Hotel as very clean and comfortable, there are isolated remarks suggesting the need for more consistent cleaning practices across all rooms and facilities.
Staff
Wi-Fi
Pool
However, there are a few cons mentioned, such as periods when the pool was closed or under maintenance and issues with a lack of sun loungers and umbrellas, as well as some complaints about the pool area being a bit neglected and in need of rehabilitation. Despite these drawbacks, guests often remark on the overall positive atmosphere around the pool, making it a notable feature of their stay. The nearby pool bar and restaurant have also received positive mentions, contributing to the relaxing experience at the pool.
Parking
4 Star
Improvements are suggested for aspects such as the breakfast variety with multiple guests noting it falls short of four-star expectations. Additional grievances include rough finishes in the décor and damages such as a damaged ceiling near the elevator entrance. Some find the overall experience underwhelming and feel the hotel warrants no more than a three-star rating due to its outdated facilities.
Despite these issues, the hotel maintains a reasonable value-for-money proposition, implying that guests may find a generally satisfactory visit depending on individual expectations and the purpose of stay.
Business
Accessible
Yes, VIP Executive Santa Iria Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at VIP Executive Santa Iria Hotel.
No, VIP Executive Santa Iria Hotel doesn't allow dogs.
Yes, parking facilities are available at VIP Executive Santa Iria Hotel.
No, VIP Executive Santa Iria Hotel doesn't have a gym.
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