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Summary of reviewsTermas de Jahuel Hotel & Spa presents itself as a tranquil retreat nestled in a picturesque natural setting, ideal for relaxation and escaping the hustle and bustle of city life. Its strategic location offers accessible proximity to Santiago and serves as a gateway to exploring nearby vineyards, making it an attractive spot for nature lovers and wine enthusiasts alike. The serene environment, coupled with beautiful trails, allows guests to indulge in nature while engaging in outdoor activities.
Dinner at the hotel stands out for its superb quality, with dishes praised for their exquisite flavors and presentation. The diversity and creativity in the menu, along with impeccable service, ensure a memorable culinary experience, despite the occasional mention that some dining options can be expensive. Meanwhile, breakfast receives mixed reviews, where improvements in variety and quality could enhance guest satisfaction.
Accommodations are frequently described as comfortable and cozy, offering scenic views and a well-lit ambiance. The hotel's cleaning standards, generally high, contribute positively to the overall guest experience, although certain rooms, especially in the Las Palmas wing, are noted to need maintenance and modernization for an even more enjoyable stay.
The standout feature of the hotel is its outstanding staff. Guests repeatedly commend the friendly and attentive service, which adds a personal touch and enhances the luxurious escape. The spa experience is favorable, with skilled therapists providing excellent massages, although improvements in communication about services offered would further enrich the experience.
Pools, inclusive of both indoor and outdoor options, are praised for cleanliness and maintenance. The heated pool is particularly appreciated, contributing to a refreshing and relaxing stay. However, guests should be mindful of pool and spa usage restrictions, and the outdoor pool's colder water temperature during certain times.
Termas de Jahuel also caters to families, offering a serene environment perfect for a restful getaway. While the tranquil setting is ideal for relaxation, additional activities for children would further enhance the family-friendly atmosphere. Overall, Termas de Jahuel Hotel & Spa stands as a recommended choice for those seeking a serene escape complemented by good dining, accommodating rooms, and excellent service. Show more
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Categories
Hotel with Spa
Located in Santa María, Chile, Termas de Jahuel offers a spa experience centered around natural hot springs. The spa provides a range of treatments and therapies designed for relaxation and rejuvenation using the thermal waters.
Hotel with Swimming Pool
While located in San Felipe, this hotel is a short distance from Los Andes and offers extensive spa facilities, including swimming pools, making it ideal for relaxation and wellness.
Indoor Pool Outdoor Pool
Hotel with Indoor Pool
Located in Santa María, this hotel and spa offers an indoor pool. Its indoor pool provides a serene environment for relaxation and wellness. The hotel's therapeutic focus makes it an excellent choice for those seeking rejuvenation.
Luxury Hotel
Hotel near Vineyards
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double or Twin RoomThis double room features heating, a private bathroom, satellite TV and a view.
Classic Double RoomThis double room features a flat-screen TV with cable channels and air conditioning.
Superior Deluxe DoubleThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a safe deposit box, a dressing room, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled in a unique natural setting, Termas de Jahuel Hotel & Spa is an ideal retreat for those seeking tranquility and a chance to enjoy nature at its finest. The hotel boasts a beautiful old building that offers stunning views of the valley below, making it a picturesque location for relaxation and rejuvenation. Its strategic position serves as a gateway to discovering the vineyards of the valley, ideal for wine enthusiasts looking to explore the region's offerings.
Surrounded by beautiful trails, the hotel provides guests with ample opportunity to engage in outdoor activities while basking in the serene environment. The tranquility and restful atmosphere make it a perfect getaway for anyone looking to escape the hustle and bustle of city life. Accessible by any car and conveniently located close to Santiago, it offers the perfect balance between remoteness and accessibility.
During the week, the hotel hosts a variety of activities, ensuring that guests have options to enhance their stay. Whether it's the nature that envelops the hotel or the beautiful surroundings that captivate, Termas de Jahuel stands as a beautiful place suited for rest and relaxation amidst a tranquil and natural setting.
Breakfast
At Termas de Jahuel Hotel & Spa, the breakfast experience leaves room for improvement according to guest feedback. There is a recurring sentiment that the breakfast is quite basic, with limited variety in offerings, particularly in terms of sweet items and pastries. Guests have noted the absence of staples like coffee beans, jam, and even a toaster, which detracts from the overall breakfast experience. The fruit selection and quality, as well as other breakfast foods, have also been mentioned unfavorably. While options like avocado are available upon request, the selection of quality cheeses, cold cuts, and other specialty items such as salmon seems to be lacking. This is seen as especially disappointing given the high value of the hotel. Overall, guests feel that the breakfast falls short of expectations and could benefit greatly from enhancements in both variety and quality.
Dinner
The dining experience at Termas de Jahuel Hotel & Spa receives high praise for its superb quality and exquisite flavors. Guests consistently highlight the excellent food and impeccable service, with many describing the dishes as both delicious and well-prepared. The three-course dinners are particularly noted for their exquisite presentation and taste. Lunches and dinners are varied, with gourmet options that stand out for their creativity and execution. While there is one mention of the restaurant offering basic food with limited variety, overwhelmingly, the feedback focuses on the rich and diverse selection available, which includes flexible options for children. Substantial improvements in meal quality have been noted compared to past experiences, enhancing the overall dining satisfaction. Although a few reviews point out that dining can be very expensive, the quality and flavors seem to justify the cost for many visitors, leaving them with a memorable culinary experience.
Rooms
When it comes to the accommodations at Termas de Jahuel Hotel & Spa, guests have highlighted several aspects of their stay. The rooms are often described as comfortable, spacious, and cozy, providing an atmosphere that many find ideal for relaxation. They also appreciate the well-lit ambiance and scenic views available from some rooms. The temperature within the rooms is generally deemed pleasant, enhancing the overall comfort. Guests also commend the hotel's cleaning standards, ensuring that both bedrooms and bathrooms are kept in good condition.
However, some areas could benefit from improvements. Certain rooms, particularly those in the Las Palmas wing, are noted as needing maintenance, with reports of old air conditioning units, outdated showers, and some issues with noise insulation. The availability of TV channels is limited, which may not meet the expectations of all visitors. Beds have been described as smaller or less comfortable than anticipated based on promotional images, and some guests have commented on a wobbly ceiling fan that can disturb the peace.
Overall, while the core quality of the rooms is praised, bringing certain facilities up to a more modern standard could greatly enhance the guest experience.
Cleanliness
The Termas de Jahuel Hotel & Spa receives commendable remarks for maintaining a generally high standard of cleanliness throughout its premises. Guests frequently point out that the rooms and overall facilities are very clean and well-maintained. Many visitors appreciate the hotel's comfortable and cozy atmosphere, highlighting that everything is kept in good condition. The surrounding areas and facilities are notably well-kept, contributing to the hotel's positive image.
However, there are areas that could benefit from more consistent attention. Some guests have mentioned concerns about dust in the closets and occasional lapses in the cleanliness of both the indoor and outdoor swimming pools. The bathrooms, in particular, may require more thorough cleaning at times to meet guests' expectations. Despite these concerns, the honesty and diligence of the cleaning staff often leave a positive impression on visitors. Overall, Termas de Jahuel Hotel & Spa upholds a generally commendable standard of cleanliness, with some areas for improvement to enhance the guest experience further.
Staff
Nestled in a serene setting, Termas de Jahuel Hotel & Spa shines with its outstanding staff service, setting a high standard of hospitality. Guests frequently praise the staff for their friendliness and helpfulness, describing them as a warm and attentive team largely composed of locals. This local touch adds to the charm and authenticity of the experience, making the service feel personal and inviting. Staff members are consistently noted for their attentive demeanor and 5-star service quality, contributing to a welcoming atmosphere that enhances any stay. Specific team members, such as Juan in the dining room, are highlighted for their exceptional manner and first-class service. With such a dedicated team, guests can enjoy a truly luxurious escape, with excellent spa treatments and food, perfect for disconnecting from the hustle and bustle of city life.
Spa
Termas de Jahuel Hotel & Spa offers a generally positive spa experience, with guests frequently highlighting the excellent quality of massages provided by skilled therapists, such as Nathalie and Patricia. The spa facilities are well-regarded as being of a high standard, and many guests describe their time there as truly excellent. However, there are areas for improvement, particularly in communication about available spa options, which some guests found lacking. A few guests noted a certain level of disorganization and unmet service expectations. Despite these occasional critiques, the overall sentiment remains positive, with the spa regarded as a good choice for relaxation and therapies.
Pool
The Termas de Jahuel Hotel & Spa offers a delightful pool experience that has received praise from its guests. Visitors commend both the indoor and outdoor pools, noting that they are in excellent condition and well-maintained. The outdoor pool, described as lovely, provides a refreshing experience, although some have mentioned that its water can be quite cold. Meanwhile, the heated pool stands out as a highlight of the hotel, with guests referring to it as exquisite and even awarding it five stars. Despite its pleasing qualities, there is a mention of a small size in relation to the number of guests, which may be worth considering for those planning their visit during peak times.
Cleanliness is a recurring positive note, as guests consistently appreciate the impeccable state of the swimming pools. While the heating in the rooms is remarked upon as excessively high, the pools themselves maintain a comfortable temperature. Both pools contribute to a memorable stay, offering moments of relaxation complemented by massages available at the spa. However, potential guests should be aware of the restricted schedules that govern pool and spa usage. Overall, the combination of indoor and outdoor pools, along with jacuzzis and spa services, makes the Termas de Jahuel Hotel & Spa a recommended choice for a serene and refreshing getaway.
Family
Termas de Jahuel Hotel & Spa offers a serene environment ideal for families seeking a restful getaway. The hotel is particularly appreciated for its relaxing ambiance, making it a highly recommended destination for seniors and families alike. Guests have described the location as a marvelous discovery, with beautiful surroundings, including pleasant hallways and a well-maintained pool area that enhance the overall experience. Families can enjoy quality time together in this family-friendly atmosphere.
However, those traveling with children should note that the hotel could benefit from adding more activities tailored specifically for younger guests. While the venue is perfect for relaxation and enjoyment, with facilities conducive to a peaceful escape, the options for children’s entertainment are somewhat limited. It's important for potential visitors to consider this, especially if they're looking for more dynamic activities to keep children engaged during their stay.
Yes, Termas de Jahuel Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Termas de Jahuel Hotel & Spa.
No, Termas de Jahuel Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Termas de Jahuel Hotel & Spa.