Radisson Blu Acqua Hotel & Spa Concon
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Summary of reviewsRadisson Blu Acqua Hotel & Spa Concon, beautifully situated along the coastline of Concon, captivates guests with its stunning ocean views and prime beachfront location. The hotel provides a serene atmosphere reminiscent of being on a ship, and nearly every corner, from rooms to the outdoor terrace, offers breathtaking vistas of the Pacific Ocean, making it an ideal spot for relaxation and sunset viewing. Its proximity to both the beach and local dining options enhances its appeal as a convenient base for exploring the nearby area.
Guests frequently praise the breakfast offerings for their variety and quality, noting it as a highlight of their stay, despite some mentions of the buffet area being crowded and calls for increased variety. Dinner at the on-site restaurant is also generally well-received for its diverse menu and fresh ingredients, though service speed and pricing are noted as potential areas for improvement.
The hotel’s rooms are celebrated for their comfort and spectacular sea views, supported by staff known for their friendliness and attentiveness, enhancing the overall guest experience. While the cleanliness generally receives positive remarks, some inconsistencies, particularly in room and bathroom maintenance, suggest areas for potential enhancement.
Beyond views and dining, the spa at the hotel is a standout feature, appreciated for its tranquil setting, quality treatments, and excellent service. However, gym facilities have room for improvement, lacking essential equipment and feeling cramped. There are some maintenance concerns around the pool areas as well, though the heated pool with ocean views is a highlight for many.
Overall, Radisson Blu Acqua Hotel & Spa Concon excels in offering breathtaking scenery and comfort for those seeking a serene beachfront retreat, with exceptional staff enhancing the stay. While improvements in certain facilities like the gym and pool maintenance could further elevate the experience, the hotel remains a highly recommended destination for relaxation and enjoyment by the sea.
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Guests frequently praise the breakfast offerings for their variety and quality, noting it as a highlight of their stay, despite some mentions of the buffet area being crowded and calls for increased variety. Dinner at the on-site restaurant is also generally well-received for its diverse menu and fresh ingredients, though service speed and pricing are noted as potential areas for improvement.
The hotel’s rooms are celebrated for their comfort and spectacular sea views, supported by staff known for their friendliness and attentiveness, enhancing the overall guest experience. While the cleanliness generally receives positive remarks, some inconsistencies, particularly in room and bathroom maintenance, suggest areas for potential enhancement.
Beyond views and dining, the spa at the hotel is a standout feature, appreciated for its tranquil setting, quality treatments, and excellent service. However, gym facilities have room for improvement, lacking essential equipment and feeling cramped. There are some maintenance concerns around the pool areas as well, though the heated pool with ocean views is a highlight for many.
Overall, Radisson Blu Acqua Hotel & Spa Concon excels in offering breathtaking scenery and comfort for those seeking a serene beachfront retreat, with exceptional staff enhancing the stay. While improvements in certain facilities like the gym and pool maintenance could further elevate the experience, the hotel remains a highly recommended destination for relaxation and enjoyment by the sea.
Luxury Hotel
Situated in Concon, this hotel is listed as a 5-star luxury hotel in the Valparaiso Region. While specific luxury features are not detailed, its classification indicates a high standard of service and amenities.
Hotel near The Beach
Situated on Avenida Borgoño in Concón, this hotel offers close proximity to the beach and spa facilities. It is well-suited for travelers seeking both beach access and relaxation.
Hotel for Honeymoon
This spa hotel in Concón is noted for its wellness facilities, ocean views, and suitability for romance and relaxation. It offers amenities like a spa bath, indoor pool, and spa packages ideal for couples.
Hotel with Spa
This luxurious 4-star hotel features a wellness center with thalassotherapy, body treatments, and facials. Guests can enjoy hydrotherapy treatments, indoor and outdoor pools, and a rooftop terrace. It is suitable for both business and relaxation seekers, offering excellent business facilities and a tranquil spa experience.
Family Friendly Hotel
This hotel is known for its superior amenities and high-class services. It offers family-friendly services and activities, making it a strong choice for families visiting Concón. It is located near Playa Negra and offers ocean-view rooms.
Hotel with Swimming Pool
This hotel offers a spa and pool facilities. It is located in Concón, near Viña del Mar, and provides comfortable accommodations with beautiful views.
Heated Pool Indoor Pool Panoramic View Pool
Business Hotel
This luxurious 4-star hotel is well-suited for business and relaxation. It offers multiple meeting rooms and a well-equipped business center. The hotel provides versatile meeting rooms, including one that can accommodate up to 80 guests, with a total meeting space of 2,271 sq. ft.
Hotel with Parking
This hotel offers free private parking on site, and no reservation is needed. It is a 4-star spa hotel located beachfront with impressive ocean views. Amenities include free WiFi and breakfast.
Accessible Hotel
This hotel provides wheelchair access and features elevators for easy movement throughout the property. Wheelchair-friendly rooms are available for guests requiring specific accommodations.
Hotel with Gym
This hotel features a well-equipped gym/fitness center, an indoor pool for relaxation, and spa/sauna facilities, ensuring guests can maintain their fitness regime and unwind. It also offers various sports facilities to unwind and stay active during their stay.
5-Star Hotel
This 5-star beachfront hotel provides contemporary accommodations with stunning ocean views. It includes a wellness spa with thalassotherapy, a saltwater swimming pool, an aqua park, and both indoor and outdoor pools, with some rooms offering a private spa bath.
Hotel with Panoramic View Pool
Located in Concón, this hotel features a pool with panoramic ocean views. Guests can enjoy spa services and comfortable accommodations.
Hotel with Indoor Pool
This hotel features an indoor pool as part of its extensive spa facilities. Guests can enjoy hydrotherapy and thalassotherapy treatments, and there is a hot tub on the 4th floor offering excellent views.
Hotel with Heated Pool
The hotel offers a heated indoor saltwater pool and a rooftop hot tub with excellent views. The spa facilities, including the indoor pool, receive strong positive reviews from guests. The indoor pool is also noted as being adult-only.
Romantic Hotel
Guest Reviews
Perched elegantly on the coastline of Concon, Radisson Blu Acqua Hotel & Spa offers an exceptional and beautiful location with stunning ocean views that are sure to captivate any visitor. The hotel’s prime beachfront position provides guests with the feeling of being on a ship, as the waves crash nearby, creating a relaxing atmosphere. Nearly every space within the hotel, from the rooms to the lobby and the charming outdoor terrace, boasts unparalleled views of the Pacific Ocean, offering both tranquility and a picturesque setting for enjoying spectacular sunsets.
Guests remark that the location is not just about the views; its proximity to the beach and nearby restaurants makes it a convenient spot for exploring local attractions while still enjoying the seclusion from the bustling nearby city of Viña del Mar. The hotel’s modern structure complements its natural surroundings, ensuring comfort and leisure for those seeking relaxation.
The surroundings are enriched with excellent dining options, and the hotel's on-site restaurant allows guests to savor a delightful menu without needing to venture far. Whether for a romantic getaway or a peaceful retreat, Radisson Blu Acqua Hotel & Spa stands out as a place where guests can unwind, relishing in the beauty and serene environment offered by its unique location directly on the oceanfront.
The Radisson Blu Acqua Hotel & Spa Concon offers a breakfast experience that generally receives positive feedback from its guests. Visitors consistently praise the breakfast as excellent, varied, and delicious, with many noting its comprehensive and exquisite offerings. The wide variety of fresh and high-quality products is frequently highlighted, contributing to an overall satisfying dining experience. Some guests describe the breakfast as super complete and fabulous, with attention to detail and well-presented options.
Despite these favorable comments, a few reviews mention areas for improvement, such as calls for greater variety in the buffet, addressing occasional shortages of certain items like fruits, pastries, and cheeses. The breakfast area is sometimes described as small and crowded, leading to a less-than-ideal dining environment. Guests also cite issues with the service speed and organization, suggesting that the hotel could better manage breakfast room scheduling and service efficiency.
Overall, while there's room for enhancement in terms of variety and service, the breakfast at Radisson Blu Acqua Hotel & Spa Concon generally meets and even exceeds expectations for quality and taste, making it a notable part of the guest experience.
The dinner experience at Radisson Blu Acqua Hotel & Spa Concon presents a blend of positives and areas for improvement, based on guest reviews. The menu offers a variety catering to vegetarians, vegans, and meat enthusiasts, ensuring there's something for everyone. Diners frequently enjoy the food, praising its very good quality and delicious taste, with some dishes being described as exceptional. The fresh ingredients and well-prepared meals stand out, alongside good drinks like exquisite piña coladas. Service at the restaurant receives mixed feedback, often regarded as slow, though occasionally noted as adequate. Despite some diners finding the atmosphere of the restaurant less inviting, they still commend the spectacular views. However, the limited menu and early closing hours leave some guests wanting more options. Price points at the restaurant have been perceived as high relative to the food quality. While the dining experience can be brilliant at times, it may not consistently offer good value for money. Overall, while the restaurant serves excellent meals with portions of diverse yet limited selections, improvements in service speed and menu expansion would enhance the dining experience further.
The Radisson Blu Acqua Hotel & Spa Concon is renowned for its breathtaking views and comfortable accommodations. Many guests appreciate that every room offers a stunning sea view, creating a serene ambiance as the sound of the waves crashes against the shore. The rooms are described as comfortable, spacious, and well-appointed, with some offering luxurious amenities like a jacuzzi by the sea. The architectural design of the hotel adds charm and uniqueness to the experience, with beautiful interior decor and attention to detail.
Despite some comments about the need for modernization and isolated issues with room cleanliness and bathroom ventilation, guests generally find the rooms pleasant with modern touches. Some rooms might be on the smaller side, but they compensate with cozy furnishings and spectacular views. The comfortable bedding and quality of service further enhance the guest experience, making this hotel an excellent choice for relaxation and enjoying the natural beauty of the Pacific coast. The staff's friendliness and the overall cleanliness of the rooms have also been highlighted as highlights of the stay.
At Radisson Blu Acqua Hotel & Spa Concon, guests have varied experiences when it comes to the comfort of their beds. Many reviewers highlight the comfort and size of the beds, noting the excellent bedding and pillows that contribute to a restful night's sleep. Several guests particularly appreciate the quality of the beds as being super comfortable with some even praising the large size and room views, describing a stunning setting with views of the ocean right from the bed.
However, the feedback isn't universally glowing. Some visitors have encountered challenges with older mattresses that sag or feel uneven, and a few reviews point to the presence of sticking-out springs that detract from the overall comfort. Other complaints mention old pillows and bedding that do not meet the expectations of such an establishment.
Despite these occasional criticisms, the overall impression highlights positive elements like the comfort of the room itself and, when in good condition, the excellent quality of the beds, which enhances the hotel stay. The sea views and tranquility further add to the overall experience, making the accommodations a mix of commendable comfort with areas in need of attention.
The Radisson Blu Acqua Hotel & Spa Concon receives mixed reviews on cleanliness, with notable differences between the hotel's various areas. Guests highlight that common areas such as the lobby and spaces offering scenic views are quite clean and comfortable, contributing positively to their experience. Visitors appreciated the overall good cleanliness in some rooms and the attention from the staff, indicating that guest service in these areas is commendable. However, several reviews point out issues related to room and bathroom cleanliness, including complaints about dust, lingering odors, and maintenance concerns.
Some guests reported sticky floors, clogged showers, and visible mold, especially in bathrooms, which detracted from their stay. Windows across the hotel were often mentioned for needing better cleaning, impacting overall perceptions of maintenance. The pool and spa areas also fell short in cleanliness, with some guests encountering dirty changing rooms and moldy equipment.
Furthermore, housekeeping services were frequently described as insufficient, with delays in room cleaning and forgotten items noted by guests. While some rooms were found to be clean and well-maintained, others were described as dirty upon arrival, with specifics such as unclean tea cups and stained bed linens impacting satisfaction. Though the hotel's staff is praised for their attention and service, the persistent need for improved cleaning and attention to maintenance details remains clear. The varying levels of cleanliness across different parts of the hotel suggest a need for consistent standards to enhance the overall guest experience.
The staff at the Radisson Blu Acqua Hotel & Spa Concón consistently receive praise for their friendliness and attentiveness. Many guests highlight the warm, polite, and helpful demeanor of the team, particularly noting excellent service from front desk and restaurant staff. Receptionists, specifically mentioned by name, have made guests feel welcome and at ease with their professionalism. The bar and dining room staff stand out for their exceptional service and teamwork, frequently being described as super attentive and accommodating.
While generally positive, there are some instances where guests felt the level of service did not meet expectations, citing incidents of unfriendliness or a lack of effort in resolving issues. However, these instances appear to be less common compared to the overwhelming appreciation for the courteous and supportive nature of the staff. Overall, the hotel staff contribute significantly to the pleasant and relaxed atmosphere, enhancing guests' experiences with their attentive and kind service.
At the Radisson Blu Acqua Hotel & Spa Concon, guests have shared a mix of experiences regarding the hotel’s Wi-Fi service. While there are mentions of a good Wi-Fi signal in some areas, many guests reported that the Wi-Fi struggles to reach the rooms, leading to weak or non-existent internet access. Issues with connectivity seem to persist across different floors of the hotel, and despite efforts to address the problems by reaching out to staff, guests noted that solutions were not consistently provided. For those prioritizing connectivity, areas with adequate and free internet are available, but these locations might be limited. Overall, the Wi-Fi service might have some shortcomings, particularly in the rooms, but guests may find better connectivity in select common areas.
The Radisson Blu Acqua Hotel & Spa in Concon offers a spa experience that many guests find exceptional for its relaxing atmosphere and diverse services. Situated with a stunning view of the Pacific Ocean, the spa features bathtubs overlooking the sea, enhancing the tranquil environment. Reviewers often highlight the high quality of massages and treatments, making them a standout feature. The facility is lauded for its professionalism, with staff who receive praise for their attentive service, ensuring a comfortable experience even for those who do not speak Spanish.
The spa's ambiance is frequently noted as beautiful and relaxing, with special mentions of the rooftop jacuzzis and a heated pool that provide a delightful addition to the offerings. Guests recommend making reservations in advance due to limited availability, suggesting that planning ahead can help avoid potential disappointments. While some feedback points out areas for improvement regarding maintenance and service availability, the overall perception remains positive.
Visitors appreciate the decent price-quality ratio, noting it as a valuable and soothing escape. The location, right by the beach, further enhances the experience, making it a recommended choice for those looking to unwind by the sea. Furthermore, the combination of excellent spa services with the hotel's luxurious facilities makes it a highly recommended destination for relaxation and enjoyment.
At Radisson Blu Acqua Hotel & Spa Concon, guests are generally enchanted by the hotel's stunning views and exceptional staff, which enhance their overall stay. However, when it comes to the gym facilities, there appears to be room for improvement. Many guests have expressed the gym falls short of the expectations for a hotel of this caliber. Visitors have noted the lack of essential equipment such as dumbbells, an Olympic bar, workout benches, and mats, which diminishes the gym experience considerably. The absence of windows and air conditioning, coupled with the gym's small and cramped space, contributes to an uninviting atmosphere. Additionally, some reviews highlight issues with cleanliness and maintenance, pointing out stained carpets and machines in need of upkeep. Despite these shortcomings, a few guests have found the gym satisfactory for basic workouts when available, although COVID restrictions have sometimes limited access. Overall, while the hotel excels in numerous areas, guests looking for comprehensive fitness facilities may need to manage their expectations regarding the gym.
At the Radisson Blu Acqua Hotel & Spa Concon, guests generally appreciate the comprehensive pool offerings, particularly the heated pool and accompanying spa facilities. The heated seawater pool is frequently praised for its relaxing atmosphere and stunning views of the Pacific Ocean, especially during sunset. The attentive service provided by the pool staff enhances the experience, adding to the sense of relaxation and luxury. The rooftop terrace, with its inviting ambiance and exceptional sea views, is another highlight, although the rooftop pool has been noted to occasionally appear unclean.
Despite these positive aspects, there are some concerns regarding maintenance and size. The outdoor pool is often described as too small for comfort and is sometimes in poor condition. Some guests have reported it needing cleanliness improvements, which detracts from the overall appeal. There are also instances where the water temperature in the heated pool has not met expectations, sometimes feeling lukewarm or cold, and the infrastructure itself showing signs of wear.
Overall, while the pools and their views generally leave a positive impression, there are areas that could benefit from improved upkeep and clearer information on availability, especially during off-season months.
The Radisson Blu Acqua Hotel & Spa Concon is beautifully situated with a perfect vantage point of the sea, offering guests stunning views right from their rooms and the on-site restaurant. Nestled directly by the ocean, the hotel provides a unique proximity that allows guests to feel as though they can almost reach out and touch the sea from their windows. This privileged location is just a few meters from a nice beach area, giving visitors easy access to enjoy the scenic beach environment. The hotel's infrastructure complements the natural beauty of its surroundings, making it a worthwhile destination for those seeking a serene beachfront getaway.
Radisson Blu Acqua Hotel & Spa Concon offers a compelling stay but faces challenges with its parking facilities. Guests often encounter issues due to the limited and tight parking spaces, which are deemed inadequate for the volume of vehicles associated with the hotel’s capacity. Access is sometimes complicated by repairs on nearby streets, adding to the difficulty of maneuvering in and out of the cramped parking lot. The limited parking capacity necessitates leaving car keys with the staff, but this should ideally be communicated beforehand. This can be quite frustrating, especially when spaces are full or disorganized. While the hotel provides free parking, it can become overwhelmed, particularly owing to the presence of external guests visiting the restaurant. The situation may cause inconveniences, forcing some guests to park at the beach or even change hotels. Despite the parking dilemmas, the Radisson Blu Acqua provides a reasonable price-quality ratio and remains an attractive option for travelers who appreciate the overall amenities on offer. Improvements to the parking situation would surely enhance guest satisfaction and streamline the overall experience.
Nestled in a truly unique location, the Radisson Blu Acqua Hotel & Spa Concon offers an unforgettable experience, particularly ideal for couples seeking a romantic getaway. The hotel boasts a pleasant atmosphere with stunning views, good entertainment, and a commendable restaurant, making it perfect for a weekend escape. However, it appears that the hotel is not primarily designed for families, as its facilities, such as the spa pool, cater to adults seeking a quiet and relaxing environment, restricting access for minors under 15 years old. Although some guests have appreciated the detailed attention to comfort during family vacations or reunions, others found the experience challenging due to limited activities and accommodations for young children. Despite this, the location is a promising option for those eager to explore Viña del Mar and its surroundings, with some guests eager to return for the serene environment that is best suited for adults.
Radisson Blu Acqua Hotel & Spa Concon boasts stunning ocean views, offering a perfect setting for guests looking to escape their daily routine. However, while the picturesque backdrop provides a serene ambiance, guest reviews suggest a disconnect between the hotel's 5-star claims and the actual experience. The reviews highlight several areas where the hotel falls short of 5-star expectations, such as service quality, maintenance, and amenities like shower pressure and breakfast selection. The perception of luxury is inconsistent, with some guests equating the experience more closely with a 3-star establishment. The property's price point has also been questioned, with some feeling that the rates are not justified by the overall quality offered. Although the location is certainly a strong appeal, there is a consensus that improvements in service and facilities are necessary to truly match the 5-star standard it advertises.
Radisson Blu Acqua Hotel & Spa Concon seems to have room for improvement when it comes to catering to business travelers. While the reviews do not specifically mention business services, there are a few areas that could impact the business travel experience. The hotel struggles with complaints management and clearly defining parking arrangements, which might be inconvenient for those on tight schedules. Some guests have also pointed out a lack of maintenance, impacting overall impressions of the facility. Details like painting and cleanliness were noted as areas needing attention. Additionally, air conditioning facilities and supply issues at the hotel pub seem to be logistical challenges. Overall, business travelers might find these factors crucial when considering a stay.
Nestled within the Radisson Blu Acqua Hotel & Spa Concon, the heated pool garners a mix of reactions from guests, predominantly showcasing its appeal despite some critique. Many visitors find the heated pool area to be satisfactory and inviting, with remarks highlighting its pleasantness and relaxing atmosphere. The pool itself emerges as a standout feature, particularly when experienced against the backdrop of a beautiful sunset, creating a picturesque setting that guests appreciate.
The inclusion of seawater in the heated pool adds to its allure, with several reviews mentioning the soothing and distinctive experience it provides. This feature is noted as perfect by some, contributing to a luxurious and calming retreat within the hotel's facilities.
However, some guests have pointed out areas requiring improvement. Concerns about maintenance are evident, with mentions of the pool being neglected at times, and incidents of the water being cold, which may detract from the overall experience. Additionally, cleanliness issues are noted, suggesting that the area occasionally requires more attention to enhance guest satisfaction.
Overall, the heated pool at Radisson Blu Acqua Hotel & Spa Concon remains a popular feature, attracting guests who appreciate its unique seawater composition and stunning sunset views, while also highlighting areas for continued enhancement to ensure a consistently pleasant environment.
The Radisson Blu Acqua Hotel & Spa Concon offers a comforting and delightful experience for couples looking to celebrate special occasions, such as honeymoons and anniversaries. Guests have praised the hotel's rooms featuring sea views and comfortable beds, adding to the romantic ambiance. Celebratory touches like champagne and chocolates have been appreciated by some, enhancing the experience for those commemorating weddings or anniversaries. The hotel has been noted for providing a pleasant and enjoyable stay, ideal for couples seeking a relaxing getaway. However, personalized surprises or arrangements may not be consistently provided for all guests marking special occasions. Overall, the hotel offers a mostly positive experience for couples looking to enjoy a memorable time together.
Radisson Blu Acqua Hotel & Spa in Concón presents itself as a luxury destination, promising international-class facilities, breathtaking views, and a welcoming atmosphere. Guests frequently mention the extraordinary views and the beauty of the hotel, emphasizing the luxury of its location. The attentive staff and comfortable accommodations, including luxurious rooms, offer a pleasurable stay for visitors. However, there are mixed feelings about the overall value, with some guests noting that the offered services and facilities do not align with the high prices associated with a 5-star hotel. Concerns about maintenance and the readiness of rooms upon arrival somewhat diminish the perception of luxury. The hotel's limited services due to contingencies also contribute to a sentiment that more could be offered for the price. Despite its claims to 5-star status, some travelers feel it operates more like a 3-star, expressing wishes for improved amenities such as minibars and better attention to detail. In essence, while the hotel provides a picturesque and comforting encounter, there is room for enhancement to fully meet luxury expectations.
Nestled in a breathtaking location, the Radisson Blu Acqua Hotel & Spa in Concon emerges as a top choice for couples seeking a romantic retreat. With its fantastic atmosphere and stunning sea views, guests revel in the perfect setting for relaxation and rejuvenation. The hotel is praised for its outstanding service, making it a popular choice for celebrating anniversaries or enjoying an intimate weekend getaway. Its modern rooms and wonderful sunset vistas create an ideal escape for two, enhanced by thoughtful touches like champagne and chocolates provided for special occasions. Guests consistently highlight the excellent facilities, delicious food, and delightful breakfasts. Whether celebrating a milestone or simply savoring a peaceful couple's retreat, this charming venue promises unforgettable moments.
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Location
Guests remark that the location is not just about the views; its proximity to the beach and nearby restaurants makes it a convenient spot for exploring local attractions while still enjoying the seclusion from the bustling nearby city of Viña del Mar. The hotel’s modern structure complements its natural surroundings, ensuring comfort and leisure for those seeking relaxation.
The surroundings are enriched with excellent dining options, and the hotel's on-site restaurant allows guests to savor a delightful menu without needing to venture far. Whether for a romantic getaway or a peaceful retreat, Radisson Blu Acqua Hotel & Spa stands out as a place where guests can unwind, relishing in the beauty and serene environment offered by its unique location directly on the oceanfront.
Breakfast
Despite these favorable comments, a few reviews mention areas for improvement, such as calls for greater variety in the buffet, addressing occasional shortages of certain items like fruits, pastries, and cheeses. The breakfast area is sometimes described as small and crowded, leading to a less-than-ideal dining environment. Guests also cite issues with the service speed and organization, suggesting that the hotel could better manage breakfast room scheduling and service efficiency.
Overall, while there's room for enhancement in terms of variety and service, the breakfast at Radisson Blu Acqua Hotel & Spa Concon generally meets and even exceeds expectations for quality and taste, making it a notable part of the guest experience.
Dinner
Rooms
Despite some comments about the need for modernization and isolated issues with room cleanliness and bathroom ventilation, guests generally find the rooms pleasant with modern touches. Some rooms might be on the smaller side, but they compensate with cozy furnishings and spectacular views. The comfortable bedding and quality of service further enhance the guest experience, making this hotel an excellent choice for relaxation and enjoying the natural beauty of the Pacific coast. The staff's friendliness and the overall cleanliness of the rooms have also been highlighted as highlights of the stay.
Beds
However, the feedback isn't universally glowing. Some visitors have encountered challenges with older mattresses that sag or feel uneven, and a few reviews point to the presence of sticking-out springs that detract from the overall comfort. Other complaints mention old pillows and bedding that do not meet the expectations of such an establishment.
Despite these occasional criticisms, the overall impression highlights positive elements like the comfort of the room itself and, when in good condition, the excellent quality of the beds, which enhances the hotel stay. The sea views and tranquility further add to the overall experience, making the accommodations a mix of commendable comfort with areas in need of attention.
Cleanliness
Some guests reported sticky floors, clogged showers, and visible mold, especially in bathrooms, which detracted from their stay. Windows across the hotel were often mentioned for needing better cleaning, impacting overall perceptions of maintenance. The pool and spa areas also fell short in cleanliness, with some guests encountering dirty changing rooms and moldy equipment.
Furthermore, housekeeping services were frequently described as insufficient, with delays in room cleaning and forgotten items noted by guests. While some rooms were found to be clean and well-maintained, others were described as dirty upon arrival, with specifics such as unclean tea cups and stained bed linens impacting satisfaction. Though the hotel's staff is praised for their attention and service, the persistent need for improved cleaning and attention to maintenance details remains clear. The varying levels of cleanliness across different parts of the hotel suggest a need for consistent standards to enhance the overall guest experience.
Staff
While generally positive, there are some instances where guests felt the level of service did not meet expectations, citing incidents of unfriendliness or a lack of effort in resolving issues. However, these instances appear to be less common compared to the overwhelming appreciation for the courteous and supportive nature of the staff. Overall, the hotel staff contribute significantly to the pleasant and relaxed atmosphere, enhancing guests' experiences with their attentive and kind service.
Wi-Fi
Spa
The spa's ambiance is frequently noted as beautiful and relaxing, with special mentions of the rooftop jacuzzis and a heated pool that provide a delightful addition to the offerings. Guests recommend making reservations in advance due to limited availability, suggesting that planning ahead can help avoid potential disappointments. While some feedback points out areas for improvement regarding maintenance and service availability, the overall perception remains positive.
Visitors appreciate the decent price-quality ratio, noting it as a valuable and soothing escape. The location, right by the beach, further enhances the experience, making it a recommended choice for those looking to unwind by the sea. Furthermore, the combination of excellent spa services with the hotel's luxurious facilities makes it a highly recommended destination for relaxation and enjoyment.
Gym
Pool
Despite these positive aspects, there are some concerns regarding maintenance and size. The outdoor pool is often described as too small for comfort and is sometimes in poor condition. Some guests have reported it needing cleanliness improvements, which detracts from the overall appeal. There are also instances where the water temperature in the heated pool has not met expectations, sometimes feeling lukewarm or cold, and the infrastructure itself showing signs of wear.
Overall, while the pools and their views generally leave a positive impression, there are areas that could benefit from improved upkeep and clearer information on availability, especially during off-season months.
Beach
Parking
Family
5 Star
Business
Heated Pool
The inclusion of seawater in the heated pool adds to its allure, with several reviews mentioning the soothing and distinctive experience it provides. This feature is noted as perfect by some, contributing to a luxurious and calming retreat within the hotel's facilities.
However, some guests have pointed out areas requiring improvement. Concerns about maintenance are evident, with mentions of the pool being neglected at times, and incidents of the water being cold, which may detract from the overall experience. Additionally, cleanliness issues are noted, suggesting that the area occasionally requires more attention to enhance guest satisfaction.
Overall, the heated pool at Radisson Blu Acqua Hotel & Spa Concon remains a popular feature, attracting guests who appreciate its unique seawater composition and stunning sunset views, while also highlighting areas for continued enhancement to ensure a consistently pleasant environment.
Honeymoon
Luxury
Romantic
Yes, Radisson Blu Acqua Hotel & Spa Concon has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool.
Yes, a spa is available at Radisson Blu Acqua Hotel & Spa Concon.
No, Radisson Blu Acqua Hotel & Spa Concon doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Acqua Hotel & Spa Concon.
Yes, Radisson Blu Acqua Hotel & Spa Concon has a gym.
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