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Casa Gaitana - Alma Hotels

Santa Marta , 3-55 Calle 18 Casa Del Pozo (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCasa Gaitana - Alma Hotels, situated in the heart of Santa Marta, offers a blend of historic charm and modern amenities, making it a popular choice for visitors. The hotel's prime location in the historic center places guests within easy reach of the city's main attractions, including parks, museums and vibrant nightlife spots. This strategic position ensures convenience while still maintaining a cozy and relaxed ambiance.

The breakfast at Casa Gaitana - Alma Hotels consistently receives high praise for its quality and variety. Guests highlight the freshness and delightful taste of the made-to-order options, including traditional dishes like eggs and arepas. The personalized attention from the staff, particularly Diana, adds a special touch to the morning meal, making it a memorable part of the stay.

Rooms at Casa Gaitana are spacious, comfortable and well-maintained with many guests appreciating the historical decor that harks back to old Santa Marta. Modern amenities like air conditioning and streaming services are available and the rooms are noted for their cleanliness and tasteful decoration. Although there are occasional mentions of small rooms and humidity issues, the general consensus celebrates the comfort and welcoming ambiance.

Cleanliness is a standout feature at Casa Gaitana with guests frequently commending the hotel's tidy and well-kept facilities. The beautifully restored colonial house adds to the charm, despite minor occasional issues such as dust on the walls.

The hotel staff earns high marks for their friendliness and helpfulness with particular mentions of Dayana, Camila and Diana for their exceptional service. Guests often feel at home thanks to the warm and hospitable team, whose attention to detail and cheerful attitudes significantly enhance the overall experience.

WiFi service at the hotel receives mixed reviews. While many guests find the internet to be adequate for their needs, others mention fluctuating connectivity and occasional slow speeds. Despite these inconsistencies, there are moments when the WiFi works well, particularly for television use.

The pool area, both indoors and outdoors, adds to the hotel's appeal with a charming courtyard setting and 24-hour accessibility. While the pools are on the smaller side, they provide a refreshing escape and enhance the overall atmosphere. Guests appreciate the beauty and pleasant environment of the pool areas, though occasional cleanliness issues are promptly addressed by the attentive staff.

Lastly, the beds at Casa Gaitana receive largely positive feedback for their comfort and cleanliness, contributing to a restful stay. Although a few guests found the beds too hard or encountered minor issues, the majority praised the bed quality, emphasizing a good night's sleep.

In summary, Casa Gaitana - Alma Hotels excels in offering a charming and convenient stay with exceptional staff service, delightful breakfast, comfortable rooms and a welcoming ambiance, making it a preferred choice for those visiting Santa Marta.
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Categories

Dog Friendly Hotel

This hotel is pet-friendly and offers a unique experience. It is well-suited for guests who want a boutique hotel experience with their pets.

Small Hotel

Located in Santa Marta, Casa Gaitana offers a boutique experience with uniquely decorated rooms and personalized service. Its central location and attention to detail create a cozy and intimate atmosphere.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Presidential Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace, this suite also provides air conditioning, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.

Suite The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, a wardrobe, an electric kettle, a sofa and a flat-screen TV with streaming services. The unit has 1 bed.

Family Suite The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, a wardrobe, an electric kettle, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Small Double Room This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

About Casa Gaitana - Alma Hotels

License: 134805

Guest Reviews

Location

Nestled in the heart of Santa Marta, Casa Gaitana - Alma Hotels boasts a prime location that appeals to both history enthusiasts and beachgoers alike. The hotel is perfectly situated in the historic center, offering guests quick access to the city's main attractions and vibrant local scenes. Only a short walk from Simon Bolivar Park, the Lovers' Park, the market, the marina and various museums, this colonial-style villa sits amid restaurants, bars and entertainment options that bring the streets to life, particularly at night with street musicians and lively eateries.

The central setting ensures that everything is within easy reach, whether it’s a stroll to the nearby bay and its beaches, navigating to the bus station for Tayrona Park or exploring the cultural and historical sights of Santa Marta. Guests appreciate the strategic location which places them right in the middle of the bustling city center, yet still ensures a relaxed and cozy ambiance in a well-equipped heritage house.

Indeed, Casa Gaitana's excellent location makes it easy to enjoy the best of Santa Marta, offering a mix of convenience and charm that lets visitors make the most of their stay in this beautiful Colombian city.

Breakfast

Casa Gaitana - Alma Hotels serves up a breakfast experience that consistently delights its guests. The quality and flavor of the morning meals receive high praise with many describing the breakfast as delicious, excellent and very good. A standout feature is the made-to-order breakfast, often highlighted for its freshness and delightful taste. Guests have fondly mentioned traditional options such as eggs and arepas, which are prepared to perfection.

Several reviews emphasize the comprehensive and complete nature of the breakfast with many considering it the best they’ve had. The variety and high quality of the food contribute to the overall satisfaction. Additionally, the presence of specialty items like tamarind juice adds a unique touch that enhances the breakfast experience.

Personal touches from the staff, especially Diana, who many appreciate for her attention to detail in preparing breakfast, make the meal feel even more special. The positive sentiments extend to the friendly and welcoming service, making breakfast not just a meal, but a memorable part of the stay. Despite occasional mentions of limited variety, the overwhelming consensus points to an exceptional, delectable breakfast that sets a delightful tone for the day.

Rooms

Casa Gaitana - Alma Hotels offers an exceptional experience with its well-appointed rooms and beautifully maintained facilities. Guests consistently praise the spaciousness and comfort of the rooms, highlighting the huge suites and large bathrooms. Many reviews mention the fantastic atmosphere with rooms that take one back to old Santa Marta, featuring charming and historical decor. The presidential suite, in particular, receives rave reviews for its enormous size, comfort and stunning terrace.

The rooms boast modern amenities such as good air conditioning and a TV equipped with numerous streaming services. Cleanliness is a standout feature with the rooms and facilities kept in pristine condition. Comfortable and clean beds ensure a restful stay, while practical terraces and well-kept interiors add to the overall appeal. Despite some mentions of small rooms and humidity issues, the general consensus leans heavily towards comfort and satisfaction.

The architecture and decor are particularly appreciated with spacious and high rooms furnished tastefully. Guests enjoy the beautiful lighting and the well-decorated interiors, which contribute to a welcoming and cozy ambiance. For those seeking a blend of historical charm and modern comfort, Casa Gaitana - Alma Hotels seemingly provides an ideal retreat in Santa Marta.

Beds

Casa Gaitana - Alma Hotels has received largely positive feedback concerning their beds. Many guests described the beds as comfortable, clean and soft, contributing to a restful experience. Several reviews also highlighted the comfort and width of the beds, enhancing guest satisfaction. However, not all comments were favorable with some guests noting the beds were quite hard or the extra bed in the suite needed replacement. Occasional remarks mentioned bed squeaks, a lack of freshness or that beds were not made upon arrival. Despite these few negative points, the majority of reviews praised the comfort of the beds.

Cleanliness

Casa Gaitana - Alma Hotels presents an impressive level of cleanliness across most areas that guests have highlighted. The rooms are frequently described as clean, tidy and comfortable with impeccable cleanliness being a consistent theme. Guests particularly appreciated the cleanliness of the facilities and found the beautiful colonial house to be well-restored and tastefully decorated.

The pool is generally praised for its cleanliness, though there were minor mentions of it being a weak point in terms of upkeep. Some reviewers did note occasional issues, such as dust from crumbling lime on the walls and a room that was found to be a little dusty. However, these points were exceptions in a largely positive portrayal with many guests affirming that everything was very clean and well-maintained, contributing to the overall pleasant ambiance of the property.

Staff

Casa Gaitana - Alma Hotels boasts a commendable reputation for exceptional service, largely due to its outstanding staff. Guests frequently highlight the superb friendliness and helpfulness of the team with specific mention of Dayana, Camila and Diana, whose attentive and warm demeanor consistently make a lasting impression. Visitors often describe the staff as kind, hospitable and always ready to assist with any need or request, ensuring a comfortable and welcoming experience. Special mentions of individual staff, such as the attentive breakfast preparation by Auris, further emphasize the personalized care offered.

The hotel creates an atmosphere akin to being at home, thanks to the family-like quality of the staff's service. Numerous guests praise the staff’s extensive friendliness, noting that their warm welcomes and cheerful attitudes significantly enhance the stay. Whether it's offering a perfect welcome, providing helpful information or going above and beyond in their duties, the staff's competence and kindness shine through in all aspects.

From the excellent attention to detail to their polite and supportive nature, the staff at Casa Gaitana - Alma Hotels offer an exemplary level of service that resonates deeply with guests, many of whom express their desire to return thanks to the unparalleled hospitality.

Wi-Fi

Casa Gaitana - Alma Hotels offers a range of experiences when it comes to its WiFi service. Generally, guests find that the WiFi works in the rooms and many have noted that it works well or is at least decent. However, the consistency of the connection seems to vary. Some guests have reported that the WiFi can be unreliable with the signal fluctuating and occasionally being temporarily unavailable. Others have mentioned issues with the internet being very bad or not working at all during their stay. Speed can also be a concern, as the Wi-Fi connection may sometimes be slow. Despite these occasional setbacks, there are positive notes about the internet working well in certain instances, including for television use and having an excellent connection at times. It's evident that while Casa Gaitana attempts to provide a good internet service, experiences can differ among guests.

Pool

Casa Gaitana - Alma Hotels boasts a charming old mansion, complete with beautiful architecture and a welcoming atmosphere. The pool is a key highlight, offering a refreshing and pleasant experience in a picturesque courtyard setting. While the pool is on the smaller side, guests find it perfectly adequate for cooling off, especially given that it can be used 24 hours a day. The pool area is described as beautiful, lovely and pleasant, adding to the overall charm of the stay. Some reviews mentioned occasional issues with cleanliness and functionality, but these were quickly resolved by the friendly and attentive staff. Despite its size, the pool’s central location and ambiance make it a delightful feature of the hotel.

Outdoor Pool

Casa Gaitana - Alma Hotels offers a variety of swimming experiences that have consistently impressed guests. The outdoor pool area has been described as both cozy and beautiful, creating a pleasant atmosphere for relaxation. Visitors have praised the overall quality of the pool, labeling it as superb and excellent. The pool's design has also attracted positive feedback with guests noting its loveliness and aesthetic appeal.

There are several swimming options available, including a traditional big open pool and a more intimate private plunge pool. Whether guests are looking for a spacious area to swim or a more secluded spot for a quiet dip, the hotel's varied pool options have been well-received.

In summary, Casa Gaitana's outdoor pool amenities stand out for their quality, attractiveness and variety, making it a delightful feature of the hotel.

Yes, Casa Gaitana - Alma Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Casa Gaitana - Alma Hotels.

Yes, Casa Gaitana - Alma Hotels welcomes dogs.

No, parking facilities aren't available at Casa Gaitana - Alma Hotels.

No, Casa Gaitana - Alma Hotels doesn't have a gym.

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