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Hotel San Miguel Imperial

Santa Marta , Calle 21 No. 6-96. Centro Histórico. (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel San Miguel Imperial in Santa Marta is highly regarded for its prime location, offering easy access to the city's historic center and key attractions like Parque de los Novios and the bay. Its central positioning makes it convenient for guests to explore nearby restaurants, bars, and shops, enhancing their experience. The hotel provides a blend of tranquility and accessibility, making it a strategic choice for tourists.

Guests consistently praise the hotel's breakfast, which features a buffet-style setup showcasing a variety of local Colombian dishes. Despite some suggestions for improvement in organization and additional options, the breakfast is seen as delicious and satisfying, often enjoyed with stunning views from the rooftop.

The hotel stands out for its cleanliness, with rooms frequently noted as very clean and comfortable, featuring effective air conditioning and comfortable beds. Despite some remarks about room size and specific areas needing updates, the overall cleanliness and friendliness of the staff contribute to a positive stay. Staff members like Cristian are highlighted for delivering exceptional hospitality, enhancing the welcoming atmosphere of the hotel.

While the WiFi service receives mixed reviews for its reliability, the hotel's rooftop pool is a popular feature, offering a pleasant retreat with a spacious terrace and beautiful town views. It's ideal for a quick dip, especially for families with children, despite its smaller size.

The hotel provides the valuable advantage of secure private parking in the busy city center, even though navigating the limited space can be challenging. Additionally, the hotel's welcoming environment and comfortable accommodations make it a favored option for families. The family-friendly atmosphere, combined with clean rooms and a quiet ambiance, adds to its appeal.

Many guests find the beds to be comfortable, contributing to restful sleep, even with occasional inconsistencies in mattress conditions. Overall, the hotel's combination of comfort, location, cleanliness, and friendly service makes it a great value for budget-conscious travelers, despite not fully meeting all three-star expectations.
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Hotel near Nightlife Spots

Located in Centro Histórico, it offers easy access to nightlife around Parque de Los Novios and Calle 17. The hotel's central location is ideal for exploring the city's bars and clubs.

Hotel with Parking

This hotel is listed among those in Santa Marta that offer parking facilities.

3-Star Hotel

Located in the historic city center, this hotel offers a rooftop pool, nicely furnished rooms, and complimentary breakfast. Guests appreciate the attentive service provided by the staff.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Cheap Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room This double room features a double bed, air-conditioning, a flat-screen TV and a private bathroom.

Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Single Room This single room has a cable TV, air conditioning and free WiFi.

Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Standard Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

About Hotel San Miguel Imperial

License: 22377

Guest Reviews

8.3

Very Good

Location

Hotel San Miguel Imperial is widely praised for its advantageous location in Santa Marta. Nestled within a central area, it provides guests with easy access to the historic center, just a short walk or a quick drive away. Many reviews highlight the proximity to key attractions such as the bustling Parque de los Novios, various parks, the bay, and shopping centers, making it ideal for those who wish to explore the city. Guests appreciate the convenience of having restaurants, bars, and stores within walking distance, which enhances the overall experience.

While some reviews note a quieter, more secluded atmosphere at night, others describe it as a lively part of Santa Marta, with an abundance of commercial and tourist-friendly areas. This makes reaching the beach, boardwalk, and transportation hubs simple and straightforward. The hotel itself is described as comfortable, with clean rooms, friendly staff, and pleasant amenities like a rooftop pool, adding to its appeal for travelers. Despite a few remarks about specific areas being lonely or less appealing at night, the hotel's location is generally seen as strategic for tourists, combining accessibility with a sense of tranquility, away from the city's noisier party quarters.

Breakfast

Hotel San Miguel Imperial in Santa Marta garners commendable praise for its breakfast offerings that consistently impress guests. The breakfast is characterized by its variety and deliciousness, with many reviewers highlighting the buffet-style setup that allows patrons to indulge in a range of local flavors. The inclusion of typical Colombian dishes such as patacones, arepas, rice, and cereals is a celebrated touch, showcasing a rich culinary experience.

While occasional feedback suggests room for improvement in terms of organization and expanding the selection of fruits and breads, many guests still find the breakfast substantial and well-suited for energizing their day. The attentive staff further enrich the breakfast experience, adding a layer of warmth and hospitality that guests appreciate.

Overall, the breakfast is frequently described as excellent and very tasty, serving as a delightful start to the day whether enjoyed on the rooftop with stunning views or in the inviting breakfast area. The satisfaction of guests suggests that the meal is more than satisfactory, making it a favored highlight of stays at Hotel San Miguel Imperial.

Rooms

Hotel San Miguel Imperial offers a mix of experiences for its guests, with a particular focus on comfortable and clean accommodations. The rooms, though often described as small, are consistently praised for their cleanliness and comfort, featuring comfortable beds and effective air conditioning. Some rooms offer ample space, contributing to a satisfactory stay, while others are noted for their lack of natural light or windows.

The location of the hotel is highlighted as a significant advantage, providing convenience alongside attentive and friendly staff service, with Cristian at the front desk receiving special mentions for his exceptional hospitality. Guests appreciate the variety and tastiness of the room service breakfast, despite the absence of dinner service options.

However, a few recurring issues are noted, such as humidity, insufficient furnishing like safes or seating, and occasional maintenance challenges with the facilities. Some rooms could benefit from updates, including towels and in-room amenities like refrigerators, safes, or TV options. External noise and humidity control are also areas flagged by guests for improvement.

Overall, the hotel delivers a solid stay experience for those seeking a central location, clean accommodations, and good service, with a few areas identified for enhancement to increase guest satisfaction.

Beds

At Hotel San Miguel Imperial, a significant highlight is the comfort of the beds. Many guests have found them to be very comfortable, often complemented by quality pillows that enhance the sleeping experience. Terms like "excellent mattress," "massive bed," and "pleasant for resting" reflect the positive impressions guests have had with their accommodations.

While the beds generally receive praise, there are mentions of inconsistencies regarding bed sizes and conditions. Some guests noted the comfort was occasionally compromised by hard mattresses or others that were sunk, leading to discomfort. Despite these occasional observations, the prevailing sentiment favors a comfortable and restful sleep experience overall.

Beyond the beds, guests appreciate the cleanliness of the rooms and the inviting atmosphere. The terrace is specifically noted as a relaxing spot to unwind in the evenings, contributing to the overall pleasant stay at the hotel.

Cleanliness

Hotel San Miguel Imperial consistently receives high marks for cleanliness throughout the facility, particularly in the rooms. Guests often note the hotel is very clean, with many praising the cleanliness of both the bathrooms and the overall premises. Despite some isolated concerns regarding specific areas, such as the wet zones and pools, feedback generally indicates a well-kept environment that satisfies visitors. While a few reviews mention issues with dampness on the first floor and worn-out towels, the majority of guests find the rooms clean and comfortable, contributing to a pleasant stay. The attentive and friendly staff further enhance the experience, providing good service that aligns with the hotel's cleanliness standards. The central location of the hotel adds to its appeal, making it a convenient choice for travelers. In summary, Hotel San Miguel Imperial offers clean and tidy accommodations, with a committed team ensuring guests have a great experience.

Staff

Hotel San Miguel Imperial in Santa Marta has garnered considerable praise for its exceptional staff service, as reflected in guest reviews. Visitors consistently highlight the warmth and friendliness of the staff, making guests feel at home from check-in to check-out. Individuals such as Adonis, Cristian, Andrea, Jesús, and Estefania are frequently mentioned for providing exemplary service, showcasing attentiveness and a genuine willingness to assist. Reception service stands out, ensuring efficient and pleasant interactions, while breakfast service receives commendation for its care and quality. Overall, the hospitality extends beyond the expected, fostering a welcoming and comfortable atmosphere that adds to the charm of staying at this conveniently located hotel near Santa Marta’s historic center. The consistently positive feedback indicates that the staff's dedication significantly enhances the guest experience, contributing to an inviting environment where guests feel valued and attended to.

Wi-Fi

The WiFi experience at Hotel San Miguel Imperial presents a mixed bag, with varying levels of satisfaction reported by guests. While some visitors praise the hotel for providing good and fast WiFi, noting its reliable function especially in the rooms as a definite advantage, others report challenges with slow speeds and unstable connections. The overall internet service appears to fluctuate in reliability, with some guests finding it rather poor and weak, suggesting potential room for improvement. Despite these inconsistencies, the positive remarks highlight the potential for a satisfactory digital experience during a stay.

Pool

Nestled within walking distance of the city center, Hotel San Miguel Imperial boasts a rooftop pool that serves as a refreshing retreat from the heat of Santa Marta. The pool area is characterized by its pleasant atmosphere, accented with charming lights at night that create an inviting ambiance. Despite its relatively small and shallow size, the pool remains ideal for a quick dip or for splashing around, making it particularly suitable for children. The surrounding terrace offers a spacious and enjoyable setting for guests to relax, with breakfast also served in this delightful spot. Several reviews commend the pool for its cleanliness, and relish in the lovely view of the town from this vantage point. Guests frequently highlight the rooftop pool and terrace as the centerpiece of the hotel experience, with the exceptional pool area providing a serene setting to unwind. Although there may have been occasional issues regarding maintenance or early closure, the friendly and helpful staff contribute to a positive overall poolside experience. Overall, the combination of a strategically located hotel with a charming rooftop pool makes it a noteworthy choice for travelers seeking comfort and convenience in Santa Marta.

Parking

Hotel San Miguel Imperial provides the convenience of private parking, which is a rare advantage in the city's bustling center. While the hotel offers free parking, a noteworthy benefit amidst excellent amenities and pricing, there are several aspects that guests have found challenging. The parking space is limited and often considered small, making maneuvering there difficult and retrieval of vehicles inconvenient. Despite this, the lot is super safe, contributing to guests' peace of mind. The parking facility, although functional, could benefit from improvements to enhance its ease of use, particularly regarding space and maneuverability. Overall, while the parking situation at Hotel San Miguel Imperial has room for improvement, its availability remains a key benefit for those planning to explore the city by car.

Family

Hotel San Miguel Imperial has been warmly recommended by numerous guests as an excellent choice for families, particularly those traveling with children. The hotel offers a family-friendly atmosphere and provides a good family environment, making it a comfortable and welcoming place for those with kids. Guests appreciated the spacious and comfortable rooms that are well-suited for family stays. Despite the pool being on the smaller side, it proved to be just right for keeping the little ones entertained. The hotel's cleanliness and quiet ambiance contribute to a pleasant family stay. Located in a great area for families, the hotel also receives praise for its family-like treatment from the staff, further enhancing the sense of warmth and hospitality felt by guests.

3 Star

Hotel San Miguel Imperial offers a mixed experience for travelers, with notable strengths in cleanliness and dining. Guests frequently highlight the hotel as a very good option for its price, praising the cost-benefit ratio and value for money. Despite some views that it doesn't fully meet three-star expectations and is perceived as being in decline, positive comments about the quality and variety of breakfast stand out. It's described as a great value for those seeking a clean and comfortable stay without breaking the bank. While it might not meet all the amenities associated with a higher star rating, it remains a popular choice among budget-conscious travelers.

Yes, Hotel San Miguel Imperial has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel San Miguel Imperial.

No, Hotel San Miguel Imperial doesn't allow dogs.

Yes, parking facilities are available at Hotel San Miguel Imperial.

No, Hotel San Miguel Imperial doesn't have a gym.

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