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Summary of reviewsJutlandia Family Resort receives highly favorable reviews, particularly for its excellent location, friendly staff and family-oriented facilities. Nestled in a picturesque and central location, the resort is just a short walk from a beautiful sandy beach and close to various amenities such as shops and restaurants. Despite its central position, guests appreciate the tranquil atmosphere, making it an ideal spot for a relaxed family vacation. Efficient public transport links and proximity to the airport also add to its convenience.
The resort shines in its family-friendly offerings, particularly the pool areas, which are frequently highlighted as a top feature. With multiple swimming pools, water slides and a splash area, the pools cater brilliantly to children of all ages. The addition of lifeguards ensures a safe environment and the facilities are well-maintained. There is abundant entertainment by the poolside, enhancing the overall experience for both kids and adults.
Guest feedback on breakfast and dinner veers mostly positive with praise for the variety, freshness and quality of food. The breakfast buffet, served at a sister hotel, is described as abundant and accommodating for family groups. Dinner, particularly within the all-inclusive package, is appreciated for its range and taste, although some guests note areas for improvement in menu diversity and scheduling to better suit Spanish dining habits.
Room reviews are mixed yet lean positive, especially for family stays. While some rooms and apartments might feel dated, they are generally well-equipped and functional with spacious layouts. Cleanliness at times has been inconsistent, but the attentive housekeeping staff often address issues promptly, maintaining a tidy environment throughout the resort.
The standout praise for Jutlandia Family Resort goes to its staff, who are universally described as friendly, helpful and great with children. Their genuine care and hospitality significantly enhance the guest experience. Specific individuals are frequently mentioned for their exceptional service, adding personal touches that make the stay memorable.
In summary, Jutlandia Family Resort is highly recommended for families seeking a fun, relaxing and welcoming vacation. With its prime location, excellent pool facilities and accommodating staff, it promises a delightful stay despite minor areas for improvement. Show more
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Categories
Aparthotel near Golf Courses
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Children's Pool Private Pool Outdoor Pool
Cheap Aparthotel
Accessible Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Private Pool Rooms
Aparthotel with Children's Pool
Room Types
One Bedroom ApartmentThis air-conditioned apartment features a private balcony with pool views. There is a seating area and a kitchenette with a microwave and coffee-maker.
Guest Reviews
8.4
Very Good
Location
Nestled in a prime and picturesque location, Jutlandia Family Resort offers a stunning setting that caters to all needs. The resort is remarkably close to a beautiful sandy beach, just a few minutes' walk away, providing an idyllic spot for family fun and relaxation. Its proximity to various amenities makes it a highly convenient choice; shops, restaurants and the city center are all within easy walking distance. Guests appreciate the quiet surroundings despite the central location, ensuring a relaxed and peaceful atmosphere.
Transport links are efficient and affordable with easy access from the nearby airport—only a 20-minute drive away. Additionally, the resort's vicinity to public transport hubs facilitates straightforward excursions around Santa Ponsa and beyond. Families particularly benefit from the resort's setup with excellent pools, well-maintained gardens and engaging kids' entertainment. The resort's cleanliness, friendly staff and well-equipped apartments further enhance the overall experience, making it a superb choice for a memorable family vacation.
Breakfast
The breakfast experience at Jutlandia Family Resort receives a mix of feedback from confirmed guest reviews. On the positive side, many guests praise the breakfast for its extensive variety and quality. Descriptions of the breakfast buffet include words like "great," "abundant," and "complete," with numerous options available to suit different tastes. The food is regularly highlighted as fresh and there are commendations for the selection of fresh seafood and meat grilled on the spot.
The breakfast is served at a sister hotel across the road, which many guests found beneficial due to the impressive variety and overall quality, often exceeding expectations. Family groups found it particularly accommodating with ample tables available even for larger groups. Furthermore, some guests commend the breakfast, lunch and dinner offerings, making it a recommended choice for families with children, enriched by a variety of meals and additional entertainment options.
However, there are a few drawbacks mentioned. Issues such as cold scrambled eggs, the taste of coffee and birds accessing the breakfast items indicate areas for improvement. Additionally, the dining room's temperature and limited meal times, which aren't well-suited for Spanish guests, were noted. Despite these points, the general sentiment skews positive, particularly praising the variety, freshness and family-friendly atmosphere of the breakfast experience.
Dinner
The dinner experience at Jutlandia Family Resort has its highs and lows, according to guest reviews. On the positive side, many guests praise the variety and quality of the food, often describing it as good, tasty and even exquisite with plenty of choices available. The all-inclusive package seems to be a highlight, offering a varied and appreciated selection of food and drink options.
Certain reviews highlight that the food is not only good but also abundant and there is significant appreciation for the kind and friendly staff who contribute to an enjoyable dining experience. The buffet at the restaurant, which is located in the hotel across the street, receives compliments for its excellence and variety, making it a standout feature for some.
However, not all feedback is glowing. Some guests found the meals to be mediocre, citing a limited menu and instances where the food seemed to lack freshness. There are mentions of poor quality and tasteless dishes, as well as concerns about the buffet not being well-stocked, especially at lunch. Additionally, the pricing of food, drinks and snacks like ice cream has also been noted to have increased.
Practical challenges include the dinner schedule being more suited to English guests, running from 6 to 9 PM, which can be early for Spanish diners. The schedule sometimes overlaps with children’s activities, creating conflicts for families. Furthermore, the availability of shaded spots in the restaurant, especially in the hotel across the street, is limited, making it difficult for guests to enjoy their meals comfortably in hot weather.
Overall, while many guests appreciate the variety and quality of the dinner options at Jutlandia Family Resort, there are areas needing improvement, particularly in menu diversity and food quality.
Rooms
At the Jutlandia Family Resort, rooms and apartments have drawn mixed feedback from guests, though several positive aspects are noteworthy. Despite the dated interiors and the frequent need for upgrades and maintenance, many guests found the rooms to be adequately equipped and functional. The apartments, in particular, were highlighted for their spaciousness and suitability for family stays, offering terraces with pool views and proximity to the pool area that is especially appreciated by families with young children.
Cleanliness was a recurring issue with several guests reporting that their rooms were not up to standard upon arrival. However, there were mentions of clean and comfortable rooms, indicating that experiences with room cleanliness were inconsistent. The air conditioning with units only placed in bedrooms, left some apartments feeling extremely hot, but when operational, it helped maintain comfort.
The basic kitchen facilities were satisfactory for simple meals, though some guests found them lacking for more elaborate cooking. The comfort of some of the extra beds, such as sofa beds and camp beds, was questioned with reports of them being quite uncomfortable.
The overall layout of the apartments was well-received, providing enough space for families and the calm ambiance of the complex at night, even with many children around, was appreciated. While some rooms overlooked less appealing views such as construction sites, the majority of guests enjoyed their location near the swimming pools and amenities.
In summary, while there is a clear need for room updates and better maintenance, many guests found the Jutlandia Family Resort's rooms to be functional and suitably equipped for family holidays.
Beds
The beds at Jutlandia Family Resort received mixed feedback from guests. While some found the beds to be comfortable and praised the room's overall coziness, others experienced discomfort, noting that the beds and sofa beds caused back pain and were especially challenging for children. The quality of the mattresses was a common concern with several guests mentioning that they were too soft or thin. Bedding also seemed to fall short of expectations with remarks about poor-quality bed linens and inadequate pillow support. Additionally, the lack of double beds for couples and the insufficient number of blankets for families were highlighted as inconveniences. Despite some issues, the staff was responsive with instances of the housekeeping team re-cleaning rooms upon request being appreciated by guests.
Cleanliness
The Jutlandia Family Resort receives mixed reviews regarding its cleanliness. Many guests praised the resort as spotlessly clean with daily apartment cleaning and fresh towels provided each day. The grounds, including the pool areas, are often described as meticulously maintained and overall spotless. The resort was also highlighted for its comfortable and clean accommodations, along with high-standard housekeeping.
However, several guests reported issues with cleanliness upon arrival and during their stay. Some noted that rooms were not adequately cleaned with hairs found in corners and stains on furniture. The exterior areas, while generally praised, had instances where cleaning could have been more proactive, especially after events like storms. Despite these negative experiences, many guests found their cleanliness concerns addressed when reported to the staff.
Overall, Jutlandia Family Resort appears to maintain good standards of cleanliness with a few areas that could benefit from more consistent attention. The majority of guests appreciated the clean environment and attentive staff, making it a recommended choice for families seeking a tidy and well-maintained stay.
Staff
At the Jutlandia Family Resort, the staff play a crucial role in shaping an exceptional guest experience. Across various departments including reception, kitchen, kids' club and housekeeping, the staff consistently demonstrate a commendable blend of friendliness and helpfulness. Whether welcoming guests at check-in, maintaining cleanliness with daily service or enlivening the children's entertainment, they excel in making everyone feel at home.
Guests have found the staff to be not just friendly, but also particularly accommodating and great with children, enhancing the overall family-friendly atmosphere of the resort. Specific mentions of individuals like Julio, who was amazing with the kids and Pavlo at the reception, attest to the personal touches that elevate the level of service.
Despite occasional notes of overwhelmed staff remaining pleasant and polite, the majority of feedback highlights the staff’s dynamic, smiling and caring nature. They are described as very lovely with exceptional manners that contribute to a welcoming environment.
While there was a rare mention of the bar staff being rude, the prevailing sentiment is overwhelmingly positive. Whether at the front desk, in the bar or attending to rooms, the staff's friendliness and attentiveness are praised highly, underscoring their role in making Jutlandia Family Resort a delightful stay.
In summary, the staff at Jutlandia Family Resort are lauded for their exceptional service, friendliness and genuine care for guests, establishing them as a standout feature of this family-oriented destination.
Pool
The pool area at Jutlandia Family Resort comes highly recommended, especially for families with young children. The facilities are clean and nicely maintained with multiple swimming pools and water slides that cater to various age groups. Among the standout features are the kiddies pool area and the splash pool, which many guests found fantastic and well-suited for young children. The pool area is safe, monitored by lifeguards and includes an exciting water playground and water castle that keeps kids entertained throughout the day.
Evenings at the pool are lively with plenty of entertainment for both adults and children, contributing to the overall fun atmosphere of the resort. There's good provision of loungers around the pool area, creating a pleasant environment for relaxation. A special note is the excellent design of the pools, further adding to their appeal. While most reviews are positive, a few mentioned minor issues with cleanliness by the end of the day.
In summary, the pools at Jutlandia Family Resort are a significant draw for guests, providing an enjoyable and safe experience for children and a variety of activities to keep the whole family entertained.
Beach
Jutlandia Family Resort is conveniently located with the beach just a few minutes' walk away. Guests have consistently highlighted the proximity to the beautiful beach of Santa Ponsa, noting it as a major advantage. The beach is described as being very close, making it easy for families and children to access it on foot in under ten minutes. Many guests appreciated being able to reach the beach within a short five to eight-minute walk, making it an ideal spot for enjoying the sea and sand without a lengthy commute.
Children's Pool
The children's pool area at Jutlandia Family Resort receives high praise from guests with many highlighting it as a key reason for choosing the hotel. The kiddies' pool area, complete with plenty of slides and a splash area, is repeatedly described as fantastic, making it an ideal spot for young families. There are multiple pools catering to both smaller and bigger kids, ensuring the entire family can enjoy the water facilities. Guests appreciated the great outdoor area, noting the abundance of sun loungers and that finding space was never an issue. The availability of inflatables and toys in the children's pool added an extra layer of fun for the little ones. The resort also features a kids club and evening entertainment with activities like a mini disco and random parties ensuring children have a memorable experience. Overall, the pool facilities, combined with excellent children's entertainment, make Jutlandia Family Resort a top choice for families.
Outdoor Pool
The outdoor pool at Jutlandia Family Resort is a standout feature praised for its fantastic and clean facilities. Guests find it particularly enjoyable for children with varied pool areas catering to both swimmers and non-swimmers. The entire pool area is well-maintained and provides excellent kids' entertainment, ensuring a great time for families. Described as a swimming paradise, it offers a complete experience for both young and old, making it a highlight for many visitors.
Yes, Jutlandia Family Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Jutlandia Family Resort.
No, Jutlandia Family Resort doesn't allow dogs.
No, parking facilities aren't available at Jutlandia Family Resort.