Real Palace Hotel
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Summary of reviewsReal Palace Hotel is highly regarded for its exceptional location in Santa Rita do Sapucaí, just meters from the main city square and Santa Rita Church. Its central positioning allows easy access to shops, pharmacies, restaurants and bars within a comfortable walking distance, making it an ideal choice for visitors who appreciate convenience.
The hotel's breakfast service stands out as a major highlight, praised for its delectable and varied offerings, including regional specialties and international favorites. Guests commend the quality and presentation of items like warm cheese bread and a broad variety of fruits, cold cuts and yogurt. The breakfast area is noted for its cleanliness and the staff's politeness and attentiveness further enhance the morning meal experience, making it a delightful start to the day.
Guests frequently praise the hotel's rooms for their spaciousness, cleanliness and comfort. The modern, well-maintained rooms feature comfortable beds, attractive views and amenities such as pillows of varying firmness. While some minor issues like street noise and occasional discrepancies between room photos and actual rooms were noted, these do not substantially detract from the overall positive feedback regarding room quality.
Cleanliness is another strong point with guests consistently highlighting the spotless condition and organization of the hotel. Both the common areas and rooms are well-maintained, enhancing guest comfort and satisfaction.
The hotel staff consistently receives high marks for their exceptional service. Described as very helpful, attentive, professional and polite, the staff creates a welcoming and hospitable environment. Guests feel well taken care of from the moment of arrival with the reception and breakfast teams notably contributing to the positive experience.
Although feedback on the Wi-Fi service is mixed with some guests experiencing inconsistent signals, this does not overshadow the numerous positive aspects of the hotel. The parking facilities are generally appreciated for their ample and free options, including a garage and an external lot, though the garage can be somewhat tight.
Finally, the beds at Real Palace Hotel are widely praised for their comfort, featuring comfortable mattresses and a choice of pillows in different heights. This attention to sleep quality contributes to the overall positive guest experience.
In conclusion, Real Palace Hotel's prime location, excellent breakfast, cleanliness, comfortable rooms and outstanding staff service make it a highly recommended choice for travelers to Santa Rita do Sapucaí.
Categories
The hotel's breakfast service stands out as a major highlight, praised for its delectable and varied offerings, including regional specialties and international favorites. Guests commend the quality and presentation of items like warm cheese bread and a broad variety of fruits, cold cuts and yogurt. The breakfast area is noted for its cleanliness and the staff's politeness and attentiveness further enhance the morning meal experience, making it a delightful start to the day.
Guests frequently praise the hotel's rooms for their spaciousness, cleanliness and comfort. The modern, well-maintained rooms feature comfortable beds, attractive views and amenities such as pillows of varying firmness. While some minor issues like street noise and occasional discrepancies between room photos and actual rooms were noted, these do not substantially detract from the overall positive feedback regarding room quality.
Cleanliness is another strong point with guests consistently highlighting the spotless condition and organization of the hotel. Both the common areas and rooms are well-maintained, enhancing guest comfort and satisfaction.
The hotel staff consistently receives high marks for their exceptional service. Described as very helpful, attentive, professional and polite, the staff creates a welcoming and hospitable environment. Guests feel well taken care of from the moment of arrival with the reception and breakfast teams notably contributing to the positive experience.
Although feedback on the Wi-Fi service is mixed with some guests experiencing inconsistent signals, this does not overshadow the numerous positive aspects of the hotel. The parking facilities are generally appreciated for their ample and free options, including a garage and an external lot, though the garage can be somewhat tight.
Finally, the beds at Real Palace Hotel are widely praised for their comfort, featuring comfortable mattresses and a choice of pillows in different heights. This attention to sleep quality contributes to the overall positive guest experience.
In conclusion, Real Palace Hotel's prime location, excellent breakfast, cleanliness, comfortable rooms and outstanding staff service make it a highly recommended choice for travelers to Santa Rita do Sapucaí.
Hotel Taking Steps Towards Sustainability
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Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
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Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Real Palace Hotel boasts an exceptional location, consistently highlighted as its strongest asset by guests. Nestled right in the heart of Santa Rita do Sapucaí, the hotel is mere meters from the main city square and the Santa Rita Church. Its strategic positioning offers easy access to numerous shops, pharmacies, restaurants and bars, all within a comfortable walking distance. Guests appreciated being able to explore the city on foot, noting that everything of interest is reachable within a 20-minute radius.
In addition to its prime location, guests frequently praised the hotel's breakfast service and the overall cleanliness. Many reviews mentioned the convenience of on-site parking and ease of access to downtown areas. The service at the hotel is another highlighted feature with several reviews pointing out the friendly and efficient staff. The accommodation offers spacious, comfortable rooms, contributing to its high marks for comfort. The combination of location, cleanliness, good breakfast and attentive service makes Real Palace Hotel a recommended choice for visitors to the city.
Real Palace Hotel offers a breakfast experience that consistently impresses its guests. The breakfast is praised for being complete and very tasty, featuring a broad variety of fruits, cold cuts, yogurt and quality products. Guests frequently describe the breakfast as excellent with many highlighting its delicious and well-presented options, including warm cheese bread and sweet fruits.
The staff at the hotel receives commendations for their politeness and attentiveness, contributing to the overall positive breakfast experience. The breakfast area is noted for its cleanliness and organization, further enhancing guest satisfaction.
Variety is a strong point at Real Palace Hotel’s breakfast with guests appreciating the plentiful and diverse options available. Whether enjoying regional specialties or international favorites, guests find the breakfast offerings abundant and well-replenished.
Despite the overwhelming praise, a few guests mentioned that the breakfast could start a bit earlier. However, this does not overshadow the high regard in which the breakfast service is held.
Overall, Real Palace Hotel's breakfast is described as wonderful, sensational and even spectacular, leaving guests highly satisfied and eager to return.
The Real Palace Hotel receives consistent praise for its rooms, which are described as spacious, clean and comfortable. Many reviews highlight the large bedrooms and bathrooms, noting their modernity and cleanliness. Guests appreciate the pleasant atmosphere, comfortable beds and well-maintained facilities, despite the hotel being housed in an older building.
Several reviewers mentioned the attractive views from their rooms with some rooms offering picturesque sights of the surrounding mountains and local landmarks. The overall organization and upkeep of the rooms are frequently commended, contributing to a cozy and serene hotel environment. Beds are noted for their comfort and amenities like pillows of varying firmness add to the guests' comfort.
While the majority of feedback is positive, some guests did point out issues such as street noise filtering through the windows and occasional discrepancies between the advertised room photos and the actual rooms received. Additionally, certain rooms in the older sections of the hotel might lack features like full-length mirrors or an adequate water flow in the showers.
Despite these minor drawbacks, the general consensus among guests is that the Real Palace Hotel provides good-sized, well-located rooms that ensure a comfortable stay. The staff’s attentiveness and the hotel's overall cleanliness further enhance visitors' experiences.
Visitors to the Real Palace Hotel consistently highlight the comfort of the beds, which feature notably comfortable mattresses and very comfortable pillows. Guests often commend the impeccable bed linen and the choice of new pillows available in different heights. While a few guests noted issues with bed comfort, particularly mentioning hard or soft mattresses and occasional concerns with separated beds, the overall sentiment is positive. Comfortable accommodations and good bed quality are recurrent themes in the feedback. The hotel seems to maintain a high standard in providing restful sleep arrangements for its guests.
Real Palace Hotel stands out notably for its exceptional cleanliness, consistently praised by guests. The hotel's spotless condition and modern rooms enhance the overall experience, providing a comfortable stay. The property is always well-maintained with both common areas and rooms kept impeccably clean and organized. Guests frequently highlight the clean and spacious accommodations, including clean bathrooms and tidy rooms. The professionalism of the cleaning staff ensures everything remains in excellent condition throughout one’s stay.
Adding to the appeal, visitors also appreciate the friendly and efficient service offered by the staff. The breakfast provided receives high marks for quality, contributing to a pleasant start to the day. Overall, Real Palace Hotel’s commitment to cleanliness, combined with its modern amenities and attentive service, makes it a preferred choice for many travelers.
Real Palace Hotel consistently garners praise for its exceptional staff, standing out as a key highlight in guest experiences. The staff are frequently described as very helpful, attentive and extremely polite, creating a welcoming and hospitable environment. Reviews often emphasize the professionalism and kindness displayed by employees across various departments, including the reception and breakfast teams.
Guests appreciate the friendly service and the willingness of the staff to accommodate and meet their needs. The hotel staff are noted for their impeccable politeness, efficiency and prompt attention to detail, making guests feel at home from the moment of arrival.
The sense of warmth and graciousness permeates through the entire team, from receptionists who greet guests with cordiality and swift service to attendants who consistently display helpfulness and friendliness. Breakfast at the hotel is notably enhanced by the exceptional team that ensures a pleasant start to the day.
Overall, the Real Palace Hotel delivers top-notch service through its outstanding and dedicated staff, enhancing the overall guest experience with their courteous and attentive nature.
The Real Palace Hotel has received a mixture of feedback regarding its Wi-Fi service. While some guests found the Wi-Fi to be acceptable with a strong signal that performed adequately for basic tasks, others noted significant room for improvement. Several reviews highlighted inconsistent performance with the Wi-Fi signal fluctuating and becoming irregular at times. Some guests experienced issues in specific parts of the hotel, particularly the older sections, where the internet was reported not to work at all. There were also mentions of difficulties in using the Wi-Fi for more demanding activities, such as remote work. Overall, although the hotel offers many commendable amenities, the Wi-Fi service tends not to meet the same standard and may benefit from enhancements to ensure a smoother online experience for guests.
Guests have generally positive feedback about the parking facilities at the Real Palace Hotel. Many highlighted the spacious and ample parking options, including both a garage and an external lot. The external parking, while on another block, is described as large and easy to access. The hotel provides free parking, which is a remark often appreciated by guests, although it can sometimes be quite full. The tightness of the garage was noted, but the availability of a covered and included parking spot is a major advantage. Proximity to amenities such as a pharmacy and supermarket adds to the convenience. All in all, the parking facilities with their variety and free provision, are a beneficial feature for guests, especially given the road-exclusive access to the city.
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Location
In addition to its prime location, guests frequently praised the hotel's breakfast service and the overall cleanliness. Many reviews mentioned the convenience of on-site parking and ease of access to downtown areas. The service at the hotel is another highlighted feature with several reviews pointing out the friendly and efficient staff. The accommodation offers spacious, comfortable rooms, contributing to its high marks for comfort. The combination of location, cleanliness, good breakfast and attentive service makes Real Palace Hotel a recommended choice for visitors to the city.
Breakfast
The staff at the hotel receives commendations for their politeness and attentiveness, contributing to the overall positive breakfast experience. The breakfast area is noted for its cleanliness and organization, further enhancing guest satisfaction.
Variety is a strong point at Real Palace Hotel’s breakfast with guests appreciating the plentiful and diverse options available. Whether enjoying regional specialties or international favorites, guests find the breakfast offerings abundant and well-replenished.
Despite the overwhelming praise, a few guests mentioned that the breakfast could start a bit earlier. However, this does not overshadow the high regard in which the breakfast service is held.
Overall, Real Palace Hotel's breakfast is described as wonderful, sensational and even spectacular, leaving guests highly satisfied and eager to return.
Rooms
Several reviewers mentioned the attractive views from their rooms with some rooms offering picturesque sights of the surrounding mountains and local landmarks. The overall organization and upkeep of the rooms are frequently commended, contributing to a cozy and serene hotel environment. Beds are noted for their comfort and amenities like pillows of varying firmness add to the guests' comfort.
While the majority of feedback is positive, some guests did point out issues such as street noise filtering through the windows and occasional discrepancies between the advertised room photos and the actual rooms received. Additionally, certain rooms in the older sections of the hotel might lack features like full-length mirrors or an adequate water flow in the showers.
Despite these minor drawbacks, the general consensus among guests is that the Real Palace Hotel provides good-sized, well-located rooms that ensure a comfortable stay. The staff’s attentiveness and the hotel's overall cleanliness further enhance visitors' experiences.
Beds
Cleanliness
Adding to the appeal, visitors also appreciate the friendly and efficient service offered by the staff. The breakfast provided receives high marks for quality, contributing to a pleasant start to the day. Overall, Real Palace Hotel’s commitment to cleanliness, combined with its modern amenities and attentive service, makes it a preferred choice for many travelers.
Staff
Guests appreciate the friendly service and the willingness of the staff to accommodate and meet their needs. The hotel staff are noted for their impeccable politeness, efficiency and prompt attention to detail, making guests feel at home from the moment of arrival.
The sense of warmth and graciousness permeates through the entire team, from receptionists who greet guests with cordiality and swift service to attendants who consistently display helpfulness and friendliness. Breakfast at the hotel is notably enhanced by the exceptional team that ensures a pleasant start to the day.
Overall, the Real Palace Hotel delivers top-notch service through its outstanding and dedicated staff, enhancing the overall guest experience with their courteous and attentive nature.
Wi-Fi
Parking
Yes, Real Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Real Palace Hotel.
No, Real Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Real Palace Hotel.
Yes, Real Palace Hotel has a gym.
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