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Summary of reviewsBest Western Plus Wine Country Inn & Suites offers a highly positive experience for guests, accentuated by its prime location in the heart of Wine Country. The hotel is conveniently situated for exploring local wineries, the Redwood Forest, and Santa Rosa's downtown area, while also providing easy access to major dining options and shopping centers. Despite its proximity to Highway 101, guests appreciate the hotel's peaceful and quiet atmosphere.
A notable highlight of the hotel experience is the breakfast, which is praised for its impressive variety and quality, offering everything from hot dishes like eggs and bacon to pastries and fresh fruit. The breakfast area is well-maintained and inviting, contributing to a satisfying start to the day.
The rooms are spacious and comfortable, often highlighted for their cleanliness and modern decor. Families find the suites particularly accommodating, with amenities such as balconies or patios that enhance the stay. The quiet ambiance of the rooms aids in relaxation, making the hotel a comfortable base for travelers.
Cleanliness throughout the property receives commendation, with rooms and facilities described as spotless and well-maintained. The dedicated staff further enhance the guest experience, consistently recognized for their friendliness, professionalism, and willingness to resolve any minor issues promptly.
The pool area is another favored aspect, offering a serene escape and complemented by heated water and beautiful landscaping. Families appreciate the pool as a fun activity for children, while the overall environment invites relaxation.
Parking at the hotel is generally convenient, offering ample space and easy access to rooms, contributing to a stress-free stay. Families find the accommodations welcoming, with amenities that cater to children and a location that provides child-friendly dining options.
The beds are frequently praised for their comfort, offering a restful sleep experience that adds to the overall positive impression of the hotel.
Overall, Best Western Plus Wine Country Inn & Suites is well-regarded for its strategic location, attentive service, comfortable rooms, and inviting amenities, making it an excellent choice for both leisure and business travelers seeking a relaxing getaway in Santa Rosa. Show more
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Hotel near Vineyards
The name says it all! Offers comfort and hospitality while exploring the region's charms, located in the heart of wine country.
Family Friendly Hotel
This inn offers family-friendly amenities, including a pool and complimentary breakfast. Its location in Santa Rosa provides easy access to Sonoma County's attractions.
Dog Friendly Hotel
This hotel welcomes dogs in designated rooms for an additional fee. It offers a grassy area for pet relief, providing a convenient space for dog owners.
Hotel with Swimming Pool
This hotel offers a comfortable outdoor pool. It provides a relaxing environment for guests looking to unwind after a day of exploring wine country.
Outdoor Pool
Business Hotel
This hotel offers standard business amenities and services. It provides comfortable accommodations and meeting facilities.
Hotel with Parking
Best Western Plus Wine Country Inn & Suites provides free parking facilities. Guests can park their vehicles on-site without incurring any parking fees.
EV charging stations
Accessible Hotel
This hotel lists 'Handicap Accessible' and 'Accessible options' among its amenities. Specific accessible room types like 'Accessible - 1 King' and 'Accessible - Suite 2 Queen' are available. An ADA room with direct parking access and a patio near the pool has been noted by guests.
Hotel with EV Charging Stations
Best Western Plus Wine Country Inn & Suites offers an EV car charger available for guests.
3-Star Hotel
This inn offers an outdoor pool, fitness center, and comfortable rooms. It is well-located for exploring the wine country.
Hotel with Outdoor Pool
This inn features an outdoor pool. It offers a relaxing environment for guests seeking a refreshing swim.
Hotel for Honeymoon
Cheap Hotel
Hotel with Gym
Room Types
King Room with Roll In Shower-Disabilty AccessOffering free WiFi, this room features a cable TV, a microwave, a refrigerator and a coffee machine.
Deluxe King Room - Non-SmokingOffering free WiFi, this room features a cable TV, a microwave, a refrigerator and a coffee machine.
Deluxe King Room - SmokingOffering free WiFi, this room features a balcony, a cable TV, a microwave and a refrigerator.
King Suite with Sofa Bed and Roll-In Shower - Mobility Accessible/Non-SmokingOffering free WiFi, this disability access room features a cable TV, a microwave, a refrigerator and a coffee machine.
King Suite with Spa Bath - Non-SmokingOffering free WiFi and a spa bath, this suite features a cable TV, a microwave, a refrigerator and a coffee machine.
Queen Suite with Roll-In Shower and Sofa Bed - Mobility Accessible/Non-SmokingOffering free WiFi, this disability access suite features a cable TV, a microwave, a refrigerator and a coffee machine.
Queen Suite with Spa Bath - Non-SmokingOffering free WiFi and a spa bath, this suite features a cable TV, a microwave, a refrigerator and a coffee machine.
Queen Room with Two Queen Beds - Balcony - Non SmokingOffering free WiFi and a balcony, this room features a cable TV, a microwave, a refrigerator and a coffee machine.
Queen Room with Two Queen Beds - Balcony - SmokingOffering free WiFi and a balcony, this room features a cable TV, a microwave, a refrigerator and a coffee machine.
Guest Reviews
7.7
Good
Location
Conveniently nestled near the heart of Wine Country, the Best Western Plus Wine Country Inn & Suites enjoys a prime location perfect for a range of activities. With immediate access to Highway 101, guests find it conveniently positioned for exploring the scenic wine country, the lush Redwood Forest, and downtown Santa Rosa. This hotel is strategically located for those visiting local wineries, attending business meetings, or running errands in the north end of Santa Rosa.
Visitors appreciate its proximity to a variety of dining options, from casual eateries to major restaurant chains, many within walking distance. Starbucks is conveniently located next door, and a short walk or drive will bring guests to a wide range of shopping opportunities, including major department stores. Despite its close vicinity to the freeway, guests note that the hotel offers a peaceful retreat, combining accessibility with a quiet atmosphere. The courtyard and pool area contribute to a wine country ambience, making it an ideal base for travelers eager to experience the charm and attractions of the Santa Rosa area.
Breakfast
The breakfast at Best Western Plus Wine Country Inn & Suites receives high praise from guests, who consistently highlight its excellent and diverse offerings. Visitors appreciate the extensive variety, with options ranging from hot eggs, bacon, and pancakes to fresh fruits and an assortment of pastries and cereals. The breakfast bar is frequently described as impressive and well-maintained, providing everything guests could want to kickstart their day. Staff attentiveness ensures a pleasant experience in a clean and inviting breakfast room. For families, the breakfast adds an extra layer of enjoyment to their stay, making it a perfect addition to a morning routine. Overall, the hotel’s breakfast is well-received, with numerous positive remarks about deliciousness and satisfying options, making it a recommendable feature of a stay at this hotel.
Rooms
The rooms at Best Western Plus Wine Country Inn & Suites offer a spacious and comfortable retreat for guests. Many visitors appreciate the cleanliness and modern decor, with rooms consistently described as clean and neat. The suites are especially popular for families, providing ample space and thoughtful amenities such as multiple bedrooms, fold-out sofas, and jetted tubs. The presence of balconies and patios adds a pleasant dimension, allowing guests to enjoy views of the courtyard or pool. Additionally, guests note the quiet atmosphere of the rooms, contributing to a restful stay. Accessibility is well-considered, with some rooms equipped to accommodate those with special needs. Amenities such as practical-sized refrigerators, flat-screen TVs with HBO, and the ability to select a room on the preferred floor enhance the overall experience. Though occasional issues arise, such as unpleasant odors or ant problems, these seem to be isolated incidents, with staff ready to assist in resolving them promptly. Overall, visitors to this hotel enjoy the spacious and welcoming accommodations, ideal for both relaxing and exploring the convenient surrounding area.
Beds
Nestled in the heart of wine country, the Best Western Plus Wine Country Inn & Suites has made quite an impression with its bed offerings. Guests have frequently praised the hotel for its comfortable and soft beds, with many describing their bed experiences as among the most comfortable they've ever had. The clean bedding and fluffy pillows add an extra layer of coziness to the stay. Although there are occasional mentions of firmness preferences, the consensus leans towards comfort, with guests appreciating the restful sleep provided. The rooms themselves complement the bed experience, maintaining a clean and quiet ambiance despite proximity to the highway. Overall, travelers can expect a comfortable and relaxing stay, with the added bonus of a quality sleep environment conducive to both leisure and business stays.
Cleanliness
Best Western Plus Wine Country Inn & Suites in Santa Rosa receives high praise for its cleanliness from guests. Many visitors commend the hotel for being immaculately clean, with rooms that are not only spotless but also comfortable and well-maintained. Guests consistently mention the neatness and welcoming nature of the rooms, which are described as spacious and equipped with clean linens. The property as a whole is well-kept, providing a relaxing environment with clean and quiet surroundings. Staff at the hotel are noted for their friendly demeanor and excellent customer service, contributing to a pleasant experience overall.
Despite mostly positive feedback, there are occasional mentions of cleanliness issues, including dust under furniture, bugs, and insufficient cleaning in some instances. However, the majority of reviews highlight positive experiences where rooms are cleaned daily, showcasing the care and pride taken by the housekeeping staff. The pool area and other facilities also receive positive remarks for maintaining high standards of cleanliness. Overall, guests describe their stay as nice, with the hotel’s cleanliness being a significant highlight that adds to the comfort and appeal of staying at Best Western Plus Wine Country Inn & Suites.
Staff
The staff at Best Western Plus Wine Country Inn & Suites consistently receive high praise for their exceptional service. Described as friendly, helpful, and accommodating, the team makes guests feel welcome and valued. Many reviewers highlight the courteousness and professionalism of the front desk staff, with specific mentions of individuals such as Maria and Angela for their accommodating nature. The General Manager, Todd, is also appreciated for his kindness. Guests find the staff efficient and the check-in process quick. Despite some minor hiccups, the staff remains apologetic and committed to resolving issues, often going the extra mile to ensure a comfortable stay. With numerous mentions of their genuine friendliness and personalized service, the staff at this hotel stand out as a key asset, contributing significantly to the overall positive experience of staying here.
Pool
The pool at Best Western Plus Wine Country Inn & Suites receives numerous commendations from guests for its appealing features and atmosphere. The pool area is often described as clean, quiet, and cozy, offering a refreshing retreat for travelers. Its heated waters, maintained at a comfortable temperature, make evening swims enjoyable, while the mature vegetation in the courtyard adds a touch of natural beauty. Guests appreciate the availability of easy access and ample parking. The pool's inviting setup is perfect for relaxation, and families particularly note how their children have a blast in the spacious swimming pool. The presence of a jacuzzi tub and patios further accentuates the allure of the pool area, creating an all-around pleasant experience that prompts guests to return during their visits to the region. The pool consistently stands out as an added bonus, complementing the overall hotel experience with a tranquil and well-maintained environment.
Parking
The Best Western Plus Wine Country Inn & Suites generally offers a positive parking experience for its guests. Many visitors appreciate the ample parking spaces available, noting the convenience of being able to park directly in front of their rooms. The location provides easy access to and from the freeway, adding to its convenience. Overall, parking here is described as easy and safe, which enhances the overall stay. However, there are occasional mentions of parking not meeting some expectations, despite the overall satisfaction. Guests should be aware of additional incidental charges, which some were not informed about in advance.
Family
The Best Western Plus Wine Country Inn & Suites offers a welcoming environment for families traveling with children. Visitors frequently highlight the hotel’s accommodations as being perfect for families, noting spacious suites and rooms that can comfortably house larger groups. The amenities are tailored to create a kid-friendly experience, featuring a jacuzzi tub and inviting outdoor patios that families particularly enjoy. For younger guests, the hotel provides essential equipment like a pack n play, ensuring the convenience of traveling with infants. The swimming pool is mentioned as a highlight, providing a fun and refreshing activity for kids. The location is also praised for its family-friendly meal options, contributing to a pleasant and hassle-free stay for those traveling with children. Overall, the combination of comfortable facilities and attentive service makes it a favored choice for families looking to enjoy a relaxing getaway.
Yes, Best Western Plus Wine Country Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Wine Country Inn & Suites.
Yes, Best Western Plus Wine Country Inn & Suites welcomes dogs.
Yes, parking facilities are available at Best Western Plus Wine Country Inn & Suites.
Yes, Best Western Plus Wine Country Inn & Suites has a gym.