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Summary of reviewsExtended Stay America Suites - Santa Rosa - South is highly appreciated for its prime location, providing convenient access to Highway 101 and nearby amenities such as shopping centers and restaurants. Its proximity to downtown Santa Rosa, the Sonoma County Fair Grounds, and the wine country makes it ideal for both leisure and business travelers. The hotel offers ample free parking and a serene setting, complemented by friendly staff and well-maintained facilities, ensuring a hassle-free stay. Notably, the included kitchen facilities in spacious, functional rooms allow guests the flexibility to prepare their own meals, making it a cost-effective option for extended stays.
Despite positive reviews about the location and room amenities, the breakfast service struggles to meet guest expectations, with limited options mostly consisting of packaged items. However, the availability of coffee is noted as a plus, and there is mention of a nearby restaurant as a better alternative for breakfast needs.
The spacious rooms are typically praised for their cleanliness, comfort, and quiet ambiance, with well-equipped kitchenettes adding to their appeal. While some wear and tear and cleanliness inconsistencies are evident, the overall guest feedback points to a generally positive room experience.
Providing a welcoming atmosphere, the staff receive commendations for their friendliness and helpfulness. Proactive and accommodating, they are a vital part of a positive guest experience, contributing significantly to the hotel's reputation.
Parking is plentiful and easily accessible, further enhancing the convenience of staying at this location. While guest opinions on the beds are mixed, frequent praise is given for their comfort and cleanliness.
Overall, Extended Stay America Suites - Santa Rosa - South provides a solid option for travelers seeking long-term accommodations with a blend of comfort, efficiency, and strategic location advantages. Show more
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Categories
Hotel near Vineyards
Offers suite-style accommodations suitable for longer stays, providing a base for exploring the surrounding wineries.
Dog Friendly Hotel
This hotel welcomes pets with an additional fee. It offers basic amenities and is suitable for longer stays with pets, with nearby grassy areas.
Hotel with Free Wi-Fi
Extended Stay America Suites - Santa Rosa - South provides guests with free Wi-Fi. This allows guests to easily stay connected during their visit.
Hotel with Parking
Extended Stay America Suites - Santa Rosa - South includes parking at no extra charge. Free parking is available for guests staying at this location.
Accessible Hotel
This hotel states it provides 'accessibility features for our guests with disabilities' and is 'wheelchair-friendly'. It offers 'marked disabled parking space' and specific accessible room types such as 'Studio King Accessible Non-Smoking' and 'Studio Queen Accessible Non-Smoking'.
Family Friendly Hotel
Room Types
Studio with 1 King Bed - Non-Smoking1 King Bed, kitchen, dining and work area, non smoking
Studio with 2 Double Beds - Non-SmokingA full kitchen and a seating area with cable TV are featured in this studio.
Queen Studio - Non-SmokingA full kitchen and a seating area with cable TV are featured in this studio.
Guest Reviews
5.8
Rated
Location
Nestled in a prime spot, Extended Stay America Suites – Santa Rosa – South offers travelers an ideal location accented by its proximity to nearby amenities and attractions. Just off Highway 101, the hotel provides easy freeway access, making it an excellent choice for guests looking for convenience in traveling around the region. Its closeness to shopping centers, restaurants, and gas stations ensures that essential needs are met without fuss. Downtown Santa Rosa is a brief eight-minute drive away, while guests can also enjoy swift journeys to the Sonoma County Fair Grounds and the inviting wine country.
Highlighted by an abundance of free parking, visitors appreciate the safety and quiet of the area. The locality is not only perfect for leisure travelers but also practical for those visiting for business, with its location in the heart of the city making it accessible for a multitude of purposes. With friendly staff, clean rooms, and a well-maintained environment, the hotel strikes a balance between comfort and practicality. Whether staying for an extended period or a short visit, the hotel's equipped kitchen facilities can be a significant advantage for those looking to save on dining expenses. Overall, the serene setting paired with the practical location contributes to a pleasant and hassle-free stay.
Breakfast
The guest reviews for the breakfast at Extended Stay America Suites - Santa Rosa - South indicate a predominantly negative experience. Most guests were disappointed with the limited options available, which mainly consisted of basic, processed items like packaged instant cereal, granola bars, dried oatmeal, and muffins. Several reviewers describe it as more of a snack offering rather than a proper breakfast and noted the lack of seating, thus requiring guests to stand while eating. However, there were a few positive remarks about the coffee and the convenience of having a hot drink available. Some reviewers also mentioned an on-site restaurant as a potential alternative for a better breakfast experience. Overall, the breakfast service at this location does not meet the expectations typically associated with a continental breakfast, and guests seeking a substantial morning meal might need to consider other dining options.
Rooms
Extended Stay America Suites - Santa Rosa - South offers rooms that are widely appreciated for their spaciousness and functionality. Guests frequently highlight the sizeable rooms, which come equipped with a mini kitchen featuring a full-sized refrigerator, microwave, and a two-burner stovetop, ideal for those planning an extended stay. The presence of a kitchenette is particularly valued, allowing longer-term visitors to prepare their own meals. Many reviews commend the rooms for being clean and quiet, providing a restful environment despite being located close to the freeway.
Visitors find the rooms to be generally comfortable, with clean and neat appearances that suggest the staff is responsive to guest feedback and committed to maintaining cleanliness. The beds are often described as comfortable, enhancing the overall stay experience. Although some guests have noted signs of wear and tear, such as furniture being scratched or rooms appearing a bit run down, the overall functionality and well-maintained characteristics of the rooms appear to make up for these minor issues.
For those seeking a practical and family-oriented setting, this hotel seems to meet expectations, offering comfort and efficiency for its price range. While there are occasional negative remarks about certain aspects like the occasional smell or worn-out furniture, the positive elements such as roominess, cleanliness, and convenience appear to resonate well with many guests. Overall, the Extended Stay America Suites in Santa Rosa provides a solid option for travelers seeking long-stay accommodations with the advantage of home-like amenities.
Beds
At the Extended Stay America Suites in Santa Rosa - South, guests have shared a mixed bag of experiences regarding the beds. Despite some inconsistency in opinions, many visitors have praised the beds for being comfortable, highlighting the clean and accommodating nature of the bedding. Guests have noted the beds as being nice and firm, contributing to a restful night's sleep. The comfortable and clean bedding often meets expectations for a pleasant stay. However, some guests have also reported issues with the beds, such as discomfort from soft or sagging mattresses and occasional noise. While the majority find the beds sufficiently comfortable, others feel there's room for improvement in consistency. Overall, the comfortable beds are regularly highlighted as a positive feature by contented guests.
Cleanliness
While the initial drive up to Extended Stay America Suites in Santa Rosa might set expectations high, the reality of its cleanliness has been inconsistent based on guest reviews. A number of reviews highlighted issues such as dirty bathrooms, stained linens, and neglected facilities, which seemed prevalent for some guests. Rooms occasionally hosted unwelcome visitors like cockroaches, and public areas were often marred by trash and debris.
Despite these challenges, there are glimpses of a more pleasant stay for others. Some guests found their rooms clean and even described them as spotless, well-kept, and nicely decorated. The hotel's housekeeping staff received praise for being thorough. The suite's amenities, such as plentiful and clean linens and a well-equipped kitchen, contributed positively to certain stays.
However, the overall consensus seems to indicate a lapse in consistent upkeep and thoroughness in cleaning, suggesting a varied experience in terms of cleanliness for different guests at this location.
Staff
The reviews for the staff at Extended Stay America Suites - Santa Rosa - South paint a generally positive picture, with many guests noting the team’s friendliness and helpfulness as standout features. The reception staff consistently receives praise for being accommodating and welcoming, with specific mentions of individuals like Dena, Erik, Jaime, and Barbara for their exceptional service. Though there are occasional comments about unfriendliness or a lack of availability at check-in, these appear to be exceptions rather than the rule.
Guests frequently highlight the staff’s willingness to go above and beyond, from remembering specific room requests to returning forgotten items. There is an emphasis on efficiency and a cheerful disposition, which enhances the overall experience. However, some feedback suggests the staff may be overworked, yet they maintain good attitudes and courtesy toward guests. The front desk, in particular, is noted for their proactive approach in helping guests, ensuring their needs are promptly addressed. Overall, the staff's dedication and positive interactions significantly contribute to the appeal of the hotel.
Parking
The parking situation at Extended Stay America Suites - Santa Rosa - South generally receives positive feedback from guests. Many appreciate the abundance of free parking available, with numerous spaces ensuring there is plenty of parking for visitors. Convenient parking close to hotel rooms and easy access in and out of the parking lot are also highlighted. Despite some reviews mentioning occasional annoyances, the overall impression is that parking is satisfactory, with good accessibility and the added security of regular police patrols through the area.
No, Extended Stay America Suites - Santa Rosa - South doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Santa Rosa - South.
Yes, Extended Stay America Suites - Santa Rosa - South welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Santa Rosa - South.
No, Extended Stay America Suites - Santa Rosa - South doesn't have a gym.