Hotel Ermitage
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Summary of reviewsOverall, Hotel Ermitage garners positive reviews across several key areas, making it a favored choice among travelers. The hotel boasts an outstanding location close to shopping and commercial areas, including the popular Siñeriz shopping mall and customs, which proves convenient for those heading to Brazil or needing proximity to the border and immigration facilities. Accessibility from the highway, practical parking options and readily available public transportation further enhance its appeal. Despite a slight distance from downtown, guests appreciate the peaceful and quiet surroundings.
Breakfast at the hotel receives mixed feedback but generally positive remarks for its variety and inclusion of fresh items. Many guests describe their breakfast experience as "good," "quite complete," or even "spectacular." Dinner options are warmly received with the onsite restaurant/bar praised for its delicious menu and excellent pricing. The dining room's quality and value are acknowledged, though availability can sometimes be an issue due to high occupancy.
The rooms are frequently highlighted for their spaciousness and comfort, especially for families. While the accommodations are ventilated and equipped with basic amenities, there are mentions of the rooms being somewhat outdated and in need of maintenance. Cleanliness of the rooms is generally praised, though some guests have noted areas such as stairways and bathrooms needing more attention.
Exceptional service and warm hospitality from the staff are standout aspects of the hotel. Staff members are consistently described as friendly, attentive and professional, contributing to the overall positive guest experience. However, the free WiFi service has received mixed reviews with many guests reporting poor coverage and frequent signal drops, indicative of an area needing improvement.
Parking at the hotel is a convenient and appreciated feature with options for free uncovered parking and monitored 24-hour surveillance. Despite some minor issues such as cleanliness and dark lighting, the general consensus on parking is positive.
Lastly, the beds at Hotel Ermitage are frequently praised for their comfort and quality with many guests commending the clean and fresh bed linens. Although there are occasional mentions of soft or small mattresses and minor issues with bed conditions, the overall feedback emphasizes comfort and cleanliness.
In summary, Hotel Ermitage is well-regarded for its convenient location, friendly staff, comfortable rooms and various amenities, making it a strong choice for travelers seeking a pleasant and practical stay.
Categories
Breakfast at the hotel receives mixed feedback but generally positive remarks for its variety and inclusion of fresh items. Many guests describe their breakfast experience as "good," "quite complete," or even "spectacular." Dinner options are warmly received with the onsite restaurant/bar praised for its delicious menu and excellent pricing. The dining room's quality and value are acknowledged, though availability can sometimes be an issue due to high occupancy.
The rooms are frequently highlighted for their spaciousness and comfort, especially for families. While the accommodations are ventilated and equipped with basic amenities, there are mentions of the rooms being somewhat outdated and in need of maintenance. Cleanliness of the rooms is generally praised, though some guests have noted areas such as stairways and bathrooms needing more attention.
Exceptional service and warm hospitality from the staff are standout aspects of the hotel. Staff members are consistently described as friendly, attentive and professional, contributing to the overall positive guest experience. However, the free WiFi service has received mixed reviews with many guests reporting poor coverage and frequent signal drops, indicative of an area needing improvement.
Parking at the hotel is a convenient and appreciated feature with options for free uncovered parking and monitored 24-hour surveillance. Despite some minor issues such as cleanliness and dark lighting, the general consensus on parking is positive.
Lastly, the beds at Hotel Ermitage are frequently praised for their comfort and quality with many guests commending the clean and fresh bed linens. Although there are occasional mentions of soft or small mattresses and minor issues with bed conditions, the overall feedback emphasizes comfort and cleanliness.
In summary, Hotel Ermitage is well-regarded for its convenient location, friendly staff, comfortable rooms and various amenities, making it a strong choice for travelers seeking a pleasant and practical stay.
Dog Friendly Aparthotel
This aparthotel is pet-friendly and offers free WiFi. It provides a comfortable stay for guests with pets, ensuring they have essential amenities.
Aparthotel with Parking
Hotel Ermitage offers parking facilities for its guests and is a popular choice in Santana do Livramento. Self parking is available onsite but subject to charges.
3-Star Aparthotel
Guest Reviews
Hotel Ermitage is praised for its outstanding location, making it a convenient choice for various travelers. Positioned close to the shopping and commercial areas, including the popular Siñeriz shopping mall and customs, the hotel offers easy access to essential amenities and services. Guests find it to be an ideal stopover spot, particularly for those heading to Brazil or who need proximity to the border and immigration facilities.
The hotel is accessible from the highway and provides practical parking options, adding to its ease of access. Public transportation, including buses and taxis, is readily available right at the doorstep, making navigation around the city straightforward. Additionally, while it is a short distance from the downtown area, guests appreciate the peaceful and quiet surroundings that ensure a restful stay.
Within walking distance of bars, restaurants and the international square, Hotel Ermitage's central and accessible position caters well to leisure and shopping needs. Despite some remarks about its slight distance from the city center, the location’s benefits, including safety, quietness and affordability, make it highly recommended by visitors.
Overall, the combination of a favorable location, convenience and peaceful environment makes Hotel Ermitage a well-rated choice for travelers, whether they are here for a brief stopover or a longer stay.
Hotel Ermitage offers a breakfast experience that receives mixed feedback from guests. Many highlight the breakfast as "good," "quite complete," or even "spectacular," appreciating the variety and the inclusion of fresh items like natural juices and delicious coffee. Words like "remarkable," "delicious," and "excellent" suggest a breakfast that satisfies many guests with its quality and freshness.
However, there are notable criticisms as well. Some guests describe the breakfast as "simple," "basic," or "poor," mentioning issues such as limited options, low food quality and slow replenishment near closing times. Complaints about "cold coffee," "dry bread," and even items in "bad condition" point to inconsistencies in the breakfast service.
Overall, while a significant number of guests find the breakfast at Hotel Ermitage to be enjoyable and well-served, the inconsistency in quality and variety leaves room for improvement. The breakfast's overall value for money is generally appreciated, but enhancements in variety and freshness could elevate the dining experience for all guests.
Hotel Ermitage offers a variety of dining options that have been well-received by its guests. The onsite restaurant/bar is frequently praised for its delicious menu and excellent pricing, making it a favored choice for many visitors who prefer convenient dining without leaving the hotel. The snack bar also provides a good variety of food items, which guests find simple yet satisfying, particularly those looking for a quick bite at night.
Although some guests have noted an occasional lack of communication regarding menu availability, many appreciate the quality and value of the meals served with specific commendations for items like esfirra and the coffee. The dining room is a clean and decent option for dinner and the pricing is considered economical.
However, it's worth noting that availability can sometimes be an issue, as some guests have found the dining room fully occupied and were compelled to dine elsewhere. Despite minor concerns, the general consensus highlights the hotel's dining options as very good in terms of quality and pricing.
Guests of Hotel Ermitage frequently highlight the spaciousness and comfort of the rooms, often noting that they are ideal for families due to the ample size and multiple beds. The rooms are described as ventilated and equipped with basic amenities like a refrigerator, although some lack air conditioning or adequate fans. The beds and bedding receive positive mentions for their comfort.
However, several guests indicate that the hotel and rooms are somewhat outdated, requiring maintenance and renovation. Issues such as old or damaged furniture, moisture on the walls and general cleanliness are pointed out. Bathrooms, in particular, need updates and repairs with reports of deteriorating conditions and leaks. Various rooms lack modern decor and some aspects, like toilet seats and pillows, could be improved.
Despite these negatives, the overall feedback suggests that the rooms are a good fit for those seeking large and comfortable accommodations with essential facilities. The hotel also benefits from well-organized reception services and attentive staff, though the cleanliness of the rooms could be more consistent.
Hotel Ermitage receives high marks for the comfort and quality of its beds. Guests frequently describe the beds as comfortable with many noting the excellent bedding and pillows, often highlighting the cleanliness and freshness of the bed linens. The mattresses are often praised for their comfort, contributing to a restful night's sleep. New beds and impeccable linens add to the overall positive experience regarding the sleeping arrangements.
However, a few guests have pointed out some issues such as soft or small mattresses, broken bed legs and occasional bed noise. There are mentions of some beds being in less than ideal condition with a few people experiencing back pain or dissatisfaction with the quality of the mattress. Despite these occasional drawbacks, most feedback emphasizes comfort and cleanliness, making the beds at Hotel Ermitage a strong point for guest satisfaction.
Hotel Ermitage offers an overall positive experience in terms of cleanliness with numerous guests commending the "clean and attractive appearance" of the rooms and the "very clean and comfortable" atmosphere throughout the hotel. Fresh-smelling towels and clean bed linens consistently enhance the sense of hygiene and comfort with various statements highlighting the "remarkable cleanliness" inside the rooms and the hotel's organization.
However, some reviews point to a noticeable contrast between the cleanliness of the individual rooms and the common areas. Guests often describe the rooms as clean and well-organized, yet they mention areas such as stairways and bathrooms as needing attention with complaints about dust accumulation and occasional lack of thorough cleaning.
While many highlight the excellent service and cleanliness provided by the staff, who are described as friendly and efficient, there are mixed reviews about the overall state of the hotel's public spaces, which can sometimes appear less clean due to ongoing construction or maintenance issues.
In summary, Hotel Ermitage's strong points lie in the cleanliness and comfort of its guest rooms, the fresh and organized environment and its friendly and helpful staff. Areas for improvement include the thorough cleaning of common areas and maintaining consistent hygiene standards throughout the entire premises.
Hotel Ermitage's staff stands out for their exceptional service and warm hospitality. Consistently described as friendly, attentive and polite, the hotel personnel make a significant positive impact on guest experiences. From the courteous receptionists to the helpful cleaning crew, the employees are praised for their professionalism and willingness to assist. Guests frequently highlight the outstanding customer service, noting that the staff goes above and beyond to cater to their needs. Despite some occasional critiques, such as unhelpful reception service or less attentive cafeteria staff, the overall sentiment is overwhelmingly positive. The team's friendliness, efficiency and diligent attention to cleanliness contribute significantly to the hotel's appeal, creating a welcoming and comfortable environment for visitors.
Travelers to Hotel Ermitage have shared mixed experiences regarding the hotel's WiFi service. While some guests reported that the WiFi worked perfectly for them and described it as good with available parking, many others encountered significant issues. Common complaints include poor or unstable internet coverage with frequent signal drops and weak performance. Several reviews specifically mentioned that the WiFi did not work in the rooms, creating a less than ideal situation for those needing a reliable connection. Despite the positive mentions, the recurring theme of connectivity problems suggests that the hotel could improve its internet service to meet guests' expectations more consistently.
Hotel Ermitage offers a range of parking options, which guests generally find convenient and satisfactory. The most appreciated feature is the availability of free uncovered parking included in the daily rate, making it easy and convenient for guests to park their vehicles. This outdoor parking is noted to be ample and sufficient for personal vehicles as well as larger ones like those for pets or motorcycles. Its spaciousness and open layout contribute to a comfortable experience for those arriving by car.
The parking lot provides a secure environment with monitored 24-hour surveillance and it’s fenced to ensure guest vehicles are safe. There is also covered parking available for a fee, although some find it a bit pricey and note that the structure is somewhat limited in space with tight columns and an old build.
Despite being open, the parking space is well-utilized and considered safe. However, some guests suggest that covering the lot could prevent vehicles from being exposed to the elements and improve the overall satisfaction. There have been mentions of the parking area's dark lighting and occasional cleanliness issues, but the general consensus is positive regarding the ease and accessibility of parking at Hotel Ermitage.
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Location
The hotel is accessible from the highway and provides practical parking options, adding to its ease of access. Public transportation, including buses and taxis, is readily available right at the doorstep, making navigation around the city straightforward. Additionally, while it is a short distance from the downtown area, guests appreciate the peaceful and quiet surroundings that ensure a restful stay.
Within walking distance of bars, restaurants and the international square, Hotel Ermitage's central and accessible position caters well to leisure and shopping needs. Despite some remarks about its slight distance from the city center, the location’s benefits, including safety, quietness and affordability, make it highly recommended by visitors.
Overall, the combination of a favorable location, convenience and peaceful environment makes Hotel Ermitage a well-rated choice for travelers, whether they are here for a brief stopover or a longer stay.
Breakfast
However, there are notable criticisms as well. Some guests describe the breakfast as "simple," "basic," or "poor," mentioning issues such as limited options, low food quality and slow replenishment near closing times. Complaints about "cold coffee," "dry bread," and even items in "bad condition" point to inconsistencies in the breakfast service.
Overall, while a significant number of guests find the breakfast at Hotel Ermitage to be enjoyable and well-served, the inconsistency in quality and variety leaves room for improvement. The breakfast's overall value for money is generally appreciated, but enhancements in variety and freshness could elevate the dining experience for all guests.
Dinner
Although some guests have noted an occasional lack of communication regarding menu availability, many appreciate the quality and value of the meals served with specific commendations for items like esfirra and the coffee. The dining room is a clean and decent option for dinner and the pricing is considered economical.
However, it's worth noting that availability can sometimes be an issue, as some guests have found the dining room fully occupied and were compelled to dine elsewhere. Despite minor concerns, the general consensus highlights the hotel's dining options as very good in terms of quality and pricing.
Rooms
However, several guests indicate that the hotel and rooms are somewhat outdated, requiring maintenance and renovation. Issues such as old or damaged furniture, moisture on the walls and general cleanliness are pointed out. Bathrooms, in particular, need updates and repairs with reports of deteriorating conditions and leaks. Various rooms lack modern decor and some aspects, like toilet seats and pillows, could be improved.
Despite these negatives, the overall feedback suggests that the rooms are a good fit for those seeking large and comfortable accommodations with essential facilities. The hotel also benefits from well-organized reception services and attentive staff, though the cleanliness of the rooms could be more consistent.
Beds
However, a few guests have pointed out some issues such as soft or small mattresses, broken bed legs and occasional bed noise. There are mentions of some beds being in less than ideal condition with a few people experiencing back pain or dissatisfaction with the quality of the mattress. Despite these occasional drawbacks, most feedback emphasizes comfort and cleanliness, making the beds at Hotel Ermitage a strong point for guest satisfaction.
Cleanliness
However, some reviews point to a noticeable contrast between the cleanliness of the individual rooms and the common areas. Guests often describe the rooms as clean and well-organized, yet they mention areas such as stairways and bathrooms as needing attention with complaints about dust accumulation and occasional lack of thorough cleaning.
While many highlight the excellent service and cleanliness provided by the staff, who are described as friendly and efficient, there are mixed reviews about the overall state of the hotel's public spaces, which can sometimes appear less clean due to ongoing construction or maintenance issues.
In summary, Hotel Ermitage's strong points lie in the cleanliness and comfort of its guest rooms, the fresh and organized environment and its friendly and helpful staff. Areas for improvement include the thorough cleaning of common areas and maintaining consistent hygiene standards throughout the entire premises.
Staff
Wi-Fi
Parking
The parking lot provides a secure environment with monitored 24-hour surveillance and it’s fenced to ensure guest vehicles are safe. There is also covered parking available for a fee, although some find it a bit pricey and note that the structure is somewhat limited in space with tight columns and an old build.
Despite being open, the parking space is well-utilized and considered safe. However, some guests suggest that covering the lot could prevent vehicles from being exposed to the elements and improve the overall satisfaction. There have been mentions of the parking area's dark lighting and occasional cleanliness issues, but the general consensus is positive regarding the ease and accessibility of parking at Hotel Ermitage.
No, Hotel Ermitage doesn't have any pool.
No, a spa isn't available at Hotel Ermitage.
Yes, Hotel Ermitage welcomes dogs.
Yes, parking facilities are available at Hotel Ermitage.
No, Hotel Ermitage doesn't have a gym.
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