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Summary of reviewsHotel Faranda Express Alisas Santander enjoys widespread admiration for its outstanding central location. Positioned within walking distance of bus and train stations, shops, bars, restaurants and Santander's main attractions, it offers a prime spot for travelers. Guests find accessing Sardinero Beach via public transport convenient and appreciate the ability to explore many city points on foot. The hotel also benefits from professional staff and ongoing renovations, contributing positively to the overall guest experience.
The breakfast receives mixed reviews with many attendees considering it good value for the price. Guests appreciated the variety of options such as infusions, coffee, juices, yogurts, pastries, toast, cold cuts and fruit. While some found it basic and limited with a lack of freshly cooked items, the attentive staff and attractive pricing helped meet basic expectations.
Room feedback varies, though spaciousness and cleanliness are generally noted positively. Many guests find the beds comfortable and appreciate the modern bathrooms. However, there are occasional issues reported with ventilation, unpleasant odors, room size discrepancies and WiFi connectivity. Rooms facing the interior patio lack natural light, potentially causing a stuffy atmosphere. Despite these concerns, for those primarily seeking a clean and spacious place to sleep, the hotel remains a favorable choice.
The hotel's cleanliness is often highlighted with many guests noting consistently high standards of upkeep in the rooms and bathrooms. While some pointed out minimal cleaning efforts during their stay, the overall impression of cleanliness is positive.
Hotel staff are frequently commended for their friendliness, approachability and helpfulness. From smooth check-ins to providing local insights, reception and cleaning teams receive high praise for their service. Specific individuals like Mirella are often mentioned for their exceptional hospitality, significantly enhancing guest satisfaction.
WiFi connectivity appears inconsistent with some guests experiencing good coverage in common areas but facing difficulties in their rooms. For those requiring constant internet access, confirming reliability during the stay might be beneficial.
Opinions on bed comfort are mixed. Some guests praise the large, comfortable beds, while others find issues with the mattresses and pillows, noting discomfort due to exposed springs. Despite varied experiences regarding bed comfort, the overall feedback on room condition is positive, highlighting spacious, clean and bright environments.
In summary, Hotel Faranda Express Alisas Santander stands out for its strategic location, cleanliness and exceptional staff, providing a solid base for exploring Santander despite some minor areas for improvement. Show more
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Categories
Accessible Hotel
This hotel is wheelchair accessible and features a lift. Superior rooms offer a shower for disabled guests and a roll-in shower.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
1 Single BedThis single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
2 Single BedsThis twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
2 Single Beds, Superior RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
2 Single Beds, Premium RoomThis twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
1 Single Bed, Superior RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
1 Single Bed, Premium RoomThis single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
4 Single Beds, SuiteThe suite has 1 bedroom and 1 bathroom with a shower. This suite features a flat-screen TV with cable channels. The unit has 4 beds.
Guest Reviews
6.7
Rated
Location
Hotel Faranda Express Alisas in Santander consistently receives praise for its excellent location. Positioned in the city center, it's within a short walking distance to both bus and train stations, making it a prime spot for travelers relying on public transport. Guests find the proximity to shops, bars, restaurants and the main attractions of Santander highly convenient. The hotel's central setting allows easy access to the boardwalk and connects well with public transport options to Sardinero Beach.
Reviewers appreciate how close the hotel is to everything of interest, highlighting that many points of the city can be reached on foot or by a short bus ride. Additionally, the professional staff, cleanliness and ongoing renovations contribute positively to guests’ experiences. Despite some minor critiques, the overall sentiment suggests that for its category, the Hotel Faranda Express Alisas offers more than expected, providing a strategic base for exploring Santander.
Breakfast
Guests at 'Hotel Faranda Express Alisas Santander' have mixed opinions about the breakfast offered. Many guests found the breakfast to be good, mentioning that it was very good for the price paid with some appreciating the variety of infusions, coffee options, juices, yogurts, pastries, toast, cold cuts and fruit. Also, a few highlighted the good value and attractive pricing, noting it as acceptable for a short stay and considering it fine for a 2-star hotel.
However, there were some criticisms pointing to a basic and limited selection with a lack of freshly cooked items. Others mentioned that the quality could be better, describing it as poor or not very appealing. Despite these downsides, the breakfast still met the basic expectations for some due to attentive staff and the overall inviting price point.
Rooms
Hotel Faranda Express Alisas Santander features a mix of room experiences. Many guests praise the spaciousness, noting the large size and comfort of the beds. The cleanliness receives positive remarks with some rooms described as practically new and very clean. Facilities like a modern bathroom with an Italian shower and a bathtub also contribute to the positive feedback.
However, there are several areas for improvement. Some guests report issues with ventilation, unpleasant odors and noisy fans. Certain rooms were smaller than expected, not matching the online photographs and occasionally the WiFi would cut out. The interior patio facing rooms lack natural light, leading to a stuffy atmosphere. There are also mentions of mismatched bed configurations and a need for better mattresses and pillows.
Overall, while the hotel offers a good deal of comfort and cleanliness, potential guests should be aware of the variability in room size and ventilation. For those mainly looking for a place to sleep with spacious accommodations, it is a viable option.
Beds
Hotel Faranda Express Alisas Santander features a prime location and offers good value for money with many guests highlighting the courtesy of the reception staff. However, opinions on the comfort of the beds vary significantly. Some guests praised the beds for being large and very comfortable with spacious queen-size options making for a pleasant sleep. Others, unfortunately, had a less favorable experience, noting issues with uncomfortable mattresses and pillows, often due to exposed springs that made sleeping difficult. Despite mixed reviews about bed comfort, the overall feedback on room conditions included spacious, clean and bright environments.
Cleanliness
Hotel Faranda Express Alisas Santander receives notable praise for its cleanliness with several guests highlighting the rooms as clean upon arrival and maintaining a high standard of cleanliness throughout their stay. Words like excellent and very clean frequently appear in positive reviews, indicating a generally favorable impression of the hotel's upkeep. The bathrooms and rooms are specifically mentioned as spacious and clean, ensuring a comfortable environment.
However, there are mentions of areas for improvement. Some guests noted minimal cleaning efforts during their stay with specific complaints about the lack of thorough bathroom cleaning and general room upkeep. The cleaning service received mixed reviews; while some found it attentive and effective, others felt it only involved basic tasks like changing sheets and emptying trash.
Despite some inconsistencies, the prevailing sentiment leans toward satisfaction, attributing a significant level of neatness and comfort to the hotel experience.
Staff
Hotel Faranda Express Alisas in Santander garners consistent praise for its exceptional staff. Guests frequently commend the friendly, approachable and helpful nature of both the reception and cleaning teams. The reception staff, in particular, receive high marks for their kindness and attentiveness with several guests highlighting standout service from specific individuals like Mirella, who is noted for her generosity, accurate recommendations and client concern.
Visitors appreciate the staff's efforts in making check-ins smooth and providing helpful advice on local attractions and parking options. Many also mention the warm and helpful attitudes from the night staff and the dining room personnel. Overall, the staff's service is depicted as a hallmark of the hotel with remarks consistently underlining their friendliness and willingness to assist. Despite some minor mentions of the cold temperature, the positive experiences with the staff significantly enhance guest satisfaction during their stay at Hotel Faranda Express Alisas Santander.
Wi-Fi
Hotel Faranda Express Alisas Santander offers WiFi, though several guests encountered difficulties with the connection in their rooms. While some noted that the WiFi worked very well in general areas, many experienced issues with coverage and connectivity with the signal often cutting out or not reaching their rooms at all. For those needing consistent internet access, it may be advisable to confirm the availability of a reliable connection during your stay.
No, Hotel Faranda Alisas Santander, Ascend Hotel Collection doesn't have any pool.
No, a spa isn't available at Hotel Faranda Alisas Santander, Ascend Hotel Collection.
No, Hotel Faranda Alisas Santander, Ascend Hotel Collection doesn't allow dogs.
No, parking facilities aren't available at Hotel Faranda Alisas Santander, Ascend Hotel Collection.
No, Hotel Faranda Alisas Santander, Ascend Hotel Collection doesn't have a gym.