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NH Ciudad de Santander

Santander , Menendez Pelayo,13-15 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNH Ciudad de Santander is highly regarded for its exceptional location, convenient for both leisure and business travelers. The hotel's central position places guests within walking distance of Santander's main attractions, including the bay, promenade, ferry port, cultural sites, shopping areas and lively bars and restaurants. Proximity to the airport bus and on-site parking facilities enhance accessibility.

The breakfast at NH Ciudad de Santander is a frequent highlight in guest reviews. The extensive and varied buffet offers a range of fresh and delicious options, including breads, pastries, cold cuts and cook-to-order eggs. The friendly and accommodating staff, who readily prepare special requests, add to the positive dining experience.

Rooms at NH Ciudad de Santander are praised for their cleanliness, comfort and modern amenities. Visitors appreciate the cozy and well-maintained accommodations with particular commendation for the comfortable beds and availability of amenities like kettles and coffee machines. Despite occasional noise issues and variability in room size, the overall experience remains positive, bolstered by the excellent staff service.

Cleanliness is one of the standout features with many guests noting the spotless environment throughout the hotel. The friendly and professional staff contribute significantly to the welcoming atmosphere, ensuring a pleasant stay for all visitors.

The hotel offers both covered and uncovered parking facilities, which are convenient yet somewhat limited in space. Despite the small and tight parking spots, their secure nature and the availability of nearby municipal car parks provide practical options for guests.

The hotel's commitment to pet-friendliness stands out, as it provides comprehensive amenities for dogs, including beds, bowls and toys. The welcoming attitude towards pets of all sizes is a significant bonus for travelers with furry companions.

Overall, NH Ciudad de Santander offers a pleasant and convenient stay with high standards of cleanliness, comfort and service. It is praised for its central location, excellent breakfast and pet-friendly policies, making it a reliable choice for visitors to Santander.
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Dog Friendly Hotel

This hotel is pet-friendly and provides standard amenities suitable for guests traveling with pets.

Hotel near Nightlife Spots

Located at Menendez Pelayo,13-15, NH Ciudad de Santander is situated close to the city center. Its location provides easy access to the nightlife around Paseo de Pereda.

Hotel with Parking

The hotel offers open-air parking. The availability of parking in a central location is a significant advantage.

3-Star Hotel

This hotel is situated in the city center. It is conveniently located near the train station and offers tourist information. The staff are helpful and friendly.

Hotel Taking Steps Towards Sustainability

Room Types

Standard Double or Twin Room This stylish room is decorated in neutral tones, and features a pillow menu and a bathroom with toiletries. There is 40" flat-screen TV with satellite channels and free Wi-Fi.

Standard Single Room This stylish room is decorated in neutral tones, and features a pillow menu and a bathroom with toiletries. There is 40" flat-screen TV with satellite channels and free Wi-Fi.

About NH Ciudad de Santander

License: 4824

Guest Reviews

8.2

Very Good

Location

The NH Ciudad de Santander enjoys an exceptional location, highly praised by guests for its convenience and proximity to numerous attractions. It is easily accessible via airport bus and a short walk, making it simple to reach. The hotel is centrally located, placing guests within walking distance of the city's main sights, including the bay, promenade, ferry port and cultural sites.

Its location is also perfect for shopping, leisure activities and exploring the lively bar and restaurant areas. Travelers find it convenient for both visiting the town center and enjoying the nearby beaches and Magdalena Palace. With nearby restaurants, bars, museums and shops, it suits a wide range of interests and purposes.

In addition to the prime location, guests appreciate the hotel's clean and beautiful rooms, friendly staff and on-site parking facilities. Whether for a weekend getaway or a longer stay, the hotel’s central position and amenities make it an excellent choice for visiting Santander.

Breakfast

Guests have consistently praised the breakfast at NH Ciudad de Santander, highlighting its variety and quality. Many appreciated the extensive and delicious buffet, featuring fresh fruit, a range of breads, pastries and cold cuts. The option to have eggs cooked to order and the availability of natural juices were also noted positively. Reviewers found the breakfast to be substantial and varied, catering to both sweet and savory preferences. The quality of the coffee, despite being from a machine, was frequently mentioned as very good.

Several guests highlighted the accommodating and friendly staff, who were willing to prepare special requests, including gluten-free options. The breakfast service begins early, which many found convenient. The inclusion of local items in the breakfast spread added a delightful touch for some visitors.

However, a few guests felt the breakfast was expensive for what was offered. Issues such as the absence of fresh orange juice, limited options due to COVID-19 restrictions and occasional dissatisfaction with the breakfast quality were mentioned. Despite these minor setbacks, the overall consensus remains overwhelmingly positive, making the breakfast at NH Ciudad de Santander a noteworthy highlight for most visitors.

Rooms

NH Ciudad de Santander offers a mix of spacious and cozy rooms that are generally clean, comfortable and well-maintained. Many guests appreciate the modern and functional facilities with rooms often described as very clean, pleasant and well-outfitted. The beds receive special praise for their comfort and amenities like kettles and coffee machines add a nice touch. Some rooms even feature private balconies, providing an extra layer of comfort.

However, certain rooms do suffer from noise issues, particularly those located near the elevator, parking lot or on the ground floor. Soundproofing is a concern, as noises from adjacent rooms or the hallway are easily heard, which can be disruptive.

Room size varies considerably with many guests noting that some rooms are smaller than expected or described. While some travelers highlight the spaciousness of their accommodations and bathrooms, others find their rooms cramped and outdated, sometimes with maintenance issues like dirty walls or broken window frames.

The hotel's central location is a plus, offering convenience and several nearby options for dining and activities. Breakfast is also well-received, often served with a smile, although the coffee comes from a machine. Overall, NH Ciudad de Santander manages to provide a comfortable stay with a blend of positive attributes, but room size and noise levels can be variable.

Beds

The guest reviews for the beds at NH Ciudad de Santander generally highlight a positive experience. Many visitors praised the comfortable and cozy rooms, often noting the very comfortable beds. The beds are frequently described as excellent, gorgeous and large with some emphasizing the luxurious feel with fluffy pillows available. Guests appreciated the variety of pillows, which added to their overall comfort.

However, there were a few critiques. Some found the beds too hard or the double beds small. A few mentioned specific issues like old beds or mattresses that were not up to their standards. Despite these occasional complaints, the majority consensus suggests that NH Ciudad de Santander offers a good night's sleep with super comfortable beds and a cozy atmosphere.

Cleanliness

NH Ciudad de Santander consistently impresses guests with its high standards of cleanliness and comfort. Visitors frequently highlight the hotel's spotless environment, describing the rooms, bathrooms and general areas as exceptionally clean. Modern facilities and attention to detail, such as the provision of amenities like safes and coffee machines, add to the positive experience. The cozy, well-maintained rooms offer a comfortable stay with quality towels and bedding frequently mentioned. The hotel staff's friendly demeanor and the overall organization of the hotel further contribute to its welcoming atmosphere. Overall, NH Ciudad de Santander is praised for its meticulous cleanliness and comfortable accommodations, making it a reliable choice for travelers.

Staff

At NH Ciudad de Santander, the hotel's staff receives high praise for their friendliness and attentiveness. Guests consistently note the team’s courteous, professional and helpful demeanor. The reception staff, in particular, are frequently mentioned for their warmth and efficiency. Visitors appreciate the clean and modern facilities, but it’s the exceptional service from the hotel personnel that stands out. Whether it’s the warm greeting at check-in or the attentive care throughout their stay, guests find the staff always ready to assist with a smile, ensuring a welcoming and pleasant atmosphere. For those traveling with pets, the staff's attentiveness to their furry friends is an added bonus. Overall, the kind and accommodating nature of the employees significantly enhances the guest experience at this modern hotel.

Parking

NH Ciudad de Santander provides both covered and uncovered parking facilities, albeit with some limitations. Many guests have noted the convenience and security of the parking, appreciating the fact that it's available on-site. The location of the hotel and the parking’s secure nature have been pointed out positively, especially for those who value car safety. However, issues like the tight and very small spaces and the limited number of spots, have been common concerns. Maneuvering larger vehicles can be challenging and the possibility of finding parking full or being unable to reserve a spot in advance can be inconvenient. Some individuals recommended having a second person to assist with parking due to the narrow spaces. The cost of parking, ranging from €12 to €15, has also been highlighted with some guests finding it pricey. Nonetheless, the availability of additional municipal car parks nearby offers an alternative. Despite some restrictive aspects, the presence of parking facilities at NH Ciudad de Santander adds a layer of practicality, especially for those prioritizing a central location and secure parking options.

3 Star

NH Ciudad de Santander receives mixed reviews regarding its three-star rating, facilities and services. Guests appreciate the lovely rooms and find many aspects of the hotel very nice. However, opinions vary on its classification with some feeling it does not meet the typical standards of a three-star hotel and others suggesting it falls short of the usual NH chain quality. Concerns are also raised about the cost with some guests feeling that the price, which can approach 200 euros per night, is too high for the services offered. While it is considered a correct hotel, these factors suggest there may be room for improvement to align with guest expectations and NH standards.

Dog Friendly

NH Ciudad de Santander is a standout choice for travelers with pets, especially dogs. The hotel's commitment to creating a welcoming environment for furry companions is evident from numerous glowing reviews. Guests appreciate the provision of comprehensive pet amenities, including dog beds, bowls and even a toy ball, ensuring pets feel right at home. The staff's attentive and accommodating nature towards dogs further enhances the pet-friendly experience with guests specifically noting the warm welcome extended to their four-legged friends.

For a surcharge of €25, the hotel allows pets of all sizes and weights, which is a particularly notable feature for those traveling with larger breeds. This flexibility, paired with specific facilities for small dogs, makes the NH Ciudad de Santander a versatile option for pet owners. Additional services such as pet-stay assistance and secure parking contribute to an overall stress-free stay for both pets and their owners.

The hotel's dedication to being dog-friendly is clear from guests' descriptions of their stays, highlighting the seamless integration of pet services into the broader hospitality experience. While a few reviews mentioned restrictions or additional rules, the overriding sentiment is one of satisfaction with how well the NH Ciudad de Santander caters to furry friends.

No, NH Ciudad de Santander doesn't have any pool.

No, a spa isn't available at NH Ciudad de Santander.

Yes, NH Ciudad de Santander welcomes dogs.

Yes, parking facilities are available at NH Ciudad de Santander.

No, NH Ciudad de Santander doesn't have a gym.

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