Soho Boutique Palacio de Pombo
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Soho Boutique Palacio de Pombo, situated in the heart of Santander, is greatly admired for its prime location. Nestled in a historic building in Plaza Pombo, the hotel offers easy access to the city's main attractions, dining spots and shopping areas, all within a short walk. Despite being in a vibrant area, the rooms maintain a calm and peaceful ambiance, ensuring a restful retreat. Proximity to the seafront and various renowned sights further enhances its appeal, along with the convenience of nearby secure underground parking.
Guests frequently praise the breakfast experience, which is served in a lovely, spacious room with a wide variety of buffet options such as fresh fruits, cooked breakfasts, cereals, cakes and breads. The breakfast is often described as delicious and generous, although there are occasional mentions of it being somewhat expensive and less varied towards the end of service. Overall, the quality and selection generally receive high marks, setting guests up for a good start to the day.
Rooms at the hotel are celebrated for their spaciousness, elegance and cleanliness. They feature large, comfortable beds, stylish decor and are well-appointed with modern amenities. Unique room features like turret lounges, spiral staircases and balconies with stunning views over Plaza Pombo add to the charm. Guests enjoy the blend of historical aesthetics with modern comforts, including soundproofing, big TVs and contemporary bathrooms. Housekeeping is noted for maintaining a high standard of cleanliness, though there are occasional comments about inconsistencies in cleaning.
The staff at Soho Boutique Palacio de Pombo are consistently commended for their friendliness, helpfulness and professionalism. The front desk team is particularly praised for their warm welcomes and efficient service, contributing significantly to a pleasant stay. Even though there are some reports of minor issues with promptness and language barriers, the general sentiment towards the staff is very positive.
The WiFi at the hotel, while generally praised for being strong and stable, has received mixed reviews regarding its consistency and speed in certain areas, particularly within the rooms. While some guests find the internet service fast and reliable, others have experienced connectivity issues. The in-room entertainment options are also somewhat limited with some guests unable to use popular streaming services.
Beds at the hotel are a standout feature, frequently described as extremely comfortable, large and supportive. The variety of pillow options and high-quality bedding contribute to a restful night’s sleep with many guests emphasizing the superb nature of the sleeping arrangements.
While the hotel’s impressive architecture and overall aesthetic are often highlighted positively, there are mixed feelings about its four-star rating. Some guests believe it to be one of the best four-star hotels they have stayed at, praising its value, cleanliness and amenities. However, others feel that certain services and amenities do not fully meet the four-star standard with specific mentions of room service, toiletries and breakfast.
For honeymooners, the Soho Boutique Palacio de Pombo offers an ideal romantic setting. The beautiful honeymoon suite and special touches like honeymoon surprises enhance the experience, making it a memorable destination for couples. Its excellent rooms, thoughtful amenities and great location contribute to a relaxing and cherished stay for those celebrating special moments.
In summary, the Soho Boutique Palacio de Pombo is highly regarded for its unbeatable location, elegant and comfortable rooms, friendly staff and enjoyable breakfast. While there are some areas in need of improvement, particularly in terms of WiFi consistency and four-star expectations, the overall guest experience is positive, making it a recommended choice for visitors to Santander.
Categories
Guests frequently praise the breakfast experience, which is served in a lovely, spacious room with a wide variety of buffet options such as fresh fruits, cooked breakfasts, cereals, cakes and breads. The breakfast is often described as delicious and generous, although there are occasional mentions of it being somewhat expensive and less varied towards the end of service. Overall, the quality and selection generally receive high marks, setting guests up for a good start to the day.
Rooms at the hotel are celebrated for their spaciousness, elegance and cleanliness. They feature large, comfortable beds, stylish decor and are well-appointed with modern amenities. Unique room features like turret lounges, spiral staircases and balconies with stunning views over Plaza Pombo add to the charm. Guests enjoy the blend of historical aesthetics with modern comforts, including soundproofing, big TVs and contemporary bathrooms. Housekeeping is noted for maintaining a high standard of cleanliness, though there are occasional comments about inconsistencies in cleaning.
The staff at Soho Boutique Palacio de Pombo are consistently commended for their friendliness, helpfulness and professionalism. The front desk team is particularly praised for their warm welcomes and efficient service, contributing significantly to a pleasant stay. Even though there are some reports of minor issues with promptness and language barriers, the general sentiment towards the staff is very positive.
The WiFi at the hotel, while generally praised for being strong and stable, has received mixed reviews regarding its consistency and speed in certain areas, particularly within the rooms. While some guests find the internet service fast and reliable, others have experienced connectivity issues. The in-room entertainment options are also somewhat limited with some guests unable to use popular streaming services.
Beds at the hotel are a standout feature, frequently described as extremely comfortable, large and supportive. The variety of pillow options and high-quality bedding contribute to a restful night’s sleep with many guests emphasizing the superb nature of the sleeping arrangements.
While the hotel’s impressive architecture and overall aesthetic are often highlighted positively, there are mixed feelings about its four-star rating. Some guests believe it to be one of the best four-star hotels they have stayed at, praising its value, cleanliness and amenities. However, others feel that certain services and amenities do not fully meet the four-star standard with specific mentions of room service, toiletries and breakfast.
For honeymooners, the Soho Boutique Palacio de Pombo offers an ideal romantic setting. The beautiful honeymoon suite and special touches like honeymoon surprises enhance the experience, making it a memorable destination for couples. Its excellent rooms, thoughtful amenities and great location contribute to a relaxing and cherished stay for those celebrating special moments.
In summary, the Soho Boutique Palacio de Pombo is highly regarded for its unbeatable location, elegant and comfortable rooms, friendly staff and enjoyable breakfast. While there are some areas in need of improvement, particularly in terms of WiFi consistency and four-star expectations, the overall guest experience is positive, making it a recommended choice for visitors to Santander.
Luxury Hotel
Located in the heart of Santander, this boutique hotel offers stylish and modern rooms with high-end amenities. Its central location and contemporary design make it a desirable choice for discerning travelers.
Hotel for Honeymoon
Located in Santander, this boutique hotel offers stylish accommodations and personalized service. Its central location and elegant atmosphere make it ideal for a romantic city escape.
Dog Friendly Hotel
Located in Santander, this boutique hotel is pet-friendly and provides a comfortable stay. It is popular among travelers for its convenient location and amenities.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
About Soho Boutique Palacio de Pombo
License: 2023IN0025001045
Guest Reviews
Location
The hotel is situated in a beautiful historic building in Plaza Pombo, a lively square that is both charming and bustling with activity. Despite its central location, many guests find the rooms to be peaceful and quiet, providing a restful retreat after a day of exploring. The surroundings are aesthetically pleasing, offering picturesque views and an atmosphere steeped in history and culture.
Proximity to the seafront and various bars, cafes, shops and renowned sights such as the Centro Botín and Santander’s Cathedral further enhances the appeal. For those traveling by car, secure underground parking is conveniently located nearby, making it easy for guests to navigate the city and beyond.
Overall, the location of Soho Boutique Palacio de Pombo is consistently highlighted as one of its defining features, complemented by the elegant architecture and modern comforts of the hotel. This unbeatable centrality makes it a perfect choice for visitors wanting to experience the best of Santander.
Breakfast
Despite the overall positive feedback, there are a few remarks about areas for improvement. Some guests felt that the breakfast was not extensive enough for the price and could benefit from more variety. There were occasional complaints about missing items towards the end of service and the need for more attentive staff during breakfast hours. However, the general consensus is that the quality and selection are satisfying, making for a very good start to the day.
The beautiful breakfast room, combined with high-quality produce and the charm of the space, creates a delightful dining experience. Though there were a few mentions of breakfast being a bit expensive or limited, the majority of guests commend the abundant and tasty offerings, recommending the breakfast at this hotel highly.
Rooms
Several rooms stand out for their unique features, ranging from turret lounges and spiral staircases to large balconies with stunning views over Plaza Pombo. The soundproofing in the rooms ensures a peaceful stay despite the hotel’s central, vibrant location. Modern touches like big TVs, airy layouts and spacious, contemporary bathrooms contribute to a highly comfortable experience.
The hotel itself, housed in a beautifully restored historical building, blends old-world charm with modern aesthetics. The impeccable maintenance and cleanliness of both the rooms and common areas reflect a high standard of hospitality. Guests frequently commend the excellent facilities and thoughtful amenities, including tea and coffee provisions, ensuring a pleasant and comfortable stay.
While a few reviews note smaller rooms or minor inconveniences, the overwhelmingly positive remarks about the decor, spaciousness and comfort create a strong overall impression. The hotel's prime location, close to Santander’s main attractions, adds to its appeal, making it an excellent choice for travelers seeking a harmonious mix of luxury, comfort and convenience.
Beds
The hotel offers a variety of pillow options, catering to different preferences for softness and firmness, enhancing the overall sleeping experience. The bedding and mattress quality receive high praise, often described as wonderful, luxurious and remarkable. Many guests noted the attention to detail in the rooms, which evidently extends to the bed setup. With giant, firm, super comfy beds and a wide selection of pillows, the rest experience at Soho Boutique Palacio de Pombo is consistently appreciated by visitors, making it a standout feature of their stay.
Cleanliness
However, there are occasional concerns with inconsistencies in the cleaning schedule and some issues with dust and dirt in certain areas, such as under the beds and in the bathrooms. Despite these concerns, the majority of travelers appreciate the overall cleanliness and comfort provided by the hotel, making it a recommended choice for those prioritizing hygiene during their stay. The hotel also benefits from a great location and beautiful building aesthetics, further enhancing the guest experience.
Staff
Wi-Fi
Television entertainment also seems to be a point of contention. Despite having smart TVs, several guests pointed out that they were unable to use popular streaming platforms like Netflix or YouTube, limiting in-room entertainment options. Additionally, the quality of internet on these devices was sometimes inadequate, further impacting the viewing experience.
Overall, while the hotel does provide WiFi and has modern smart TVs, there is a noticeable inconsistency in its performance and accessibility with room for improvement in ensuring reliable and high-speed internet throughout the premises.
4 Star
However, there are recurrent criticisms, particularly regarding its four-star rating. Multiple guests feel that the services and amenities fall short of four-star standards, noting that the room service, toiletries and breakfast are inadequate for a hotel of this category. Basic but good quality is a recurring theme among guests who expected more from a 4-star establishment with complaints about missing bathroom products and overall incomplete amenities.
The hotel seems to elicit strong opinions both positively and negatively, suggesting variability in guest experiences regarding its facilities and services. There is a consensus that while the hotel offers many positives, improvements are needed in specific areas to fully meet the expectations associated with a four-star rating.
Honeymoon
No, Soho Boutique Palacio de Pombo doesn't have any pool.
No, a spa isn't available at Soho Boutique Palacio de Pombo.
Yes, Soho Boutique Palacio de Pombo welcomes dogs.
Yes, parking facilities are available at Soho Boutique Palacio de Pombo.
No, Soho Boutique Palacio de Pombo doesn't have a gym.
Location Show Map
More Options
