Eurostars San Lazaro
Santiago de Compostela
42.88322100,
-8.51297200
,
Avenida Fernando De Casas Novoa, S/n
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Summary of reviewsEurostars San Lazaro receives numerous positive reviews and caters well to various types of travelers. Its favorable location on the outskirts of Santiago de Compostela provides easy access to the Camino route, highways and the airport, ideal for those with a car or attendees of nearby conferences. Although it is a 25 to 40-minute walk from the historic city center, excellent transport connections make downtown attractions accessible.
Guests especially appreciate the exceptional breakfast offerings, noting the extensive variety and high quality of the buffet, including meats, bread, pastries and local products. The staff's professionalism and friendliness significantly enhance the breakfast experience, despite minor suggestions for better replenishment and variety.
The rooms are spacious, modern and meticulously clean with very comfortable beds and large, well-equipped bathrooms. The tranquil environment and soundproofing make for a peaceful retreat. Moreover, free parking adds convenience to the stay.
Cleanliness is a standout feature with high praise for the impeccable conditions of the rooms and common areas. The attentive housekeeping staff ensure a sanitary and pleasant environment, contributing to the guests' comfort.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Smooth check-in processes, helpful reception staff and the team's readiness to assist with inquiries ensure a positive and seamless experience.
The hotel offers free Wi-Fi, which although appreciated, could benefit from improvements in quality and coverage. The connectivity issues, especially when the hotel is busy, detract somewhat from the overall convenience.
Eurostars San Lazaro is a solid choice for families, offering spacious family rooms and connecting rooms that cater well to large groups and those with young children. Thoughtful details for babies further enhance the family-friendly atmosphere.
Comfortable beds receive high praise for their quality and spaciousness, contributing to restful sleep and positive overall experiences. Some minor issues with soft mattresses and movable beds are noted but do not significantly detract from the overall satisfaction.
The hotel's four-star amenities and professional spaces are appreciated, particularly for business travelers due to its proximity to the Congress Palace and public transport. Nevertheless, some guests feel that certain aspects fall short of typical four-star expectations, such as the lack of in-room facilities like complimentary bottled water and a small gym.
In summary, Eurostars San Lazaro is highly recommended for its value, comfort, excellent breakfast, cleanliness and outstanding staff. While there are areas for improvement, especially in dining service and Wi-Fi quality, the hotel consistently provides a positive and convenient stay for various types of travelers.
Categories
Guests especially appreciate the exceptional breakfast offerings, noting the extensive variety and high quality of the buffet, including meats, bread, pastries and local products. The staff's professionalism and friendliness significantly enhance the breakfast experience, despite minor suggestions for better replenishment and variety.
The rooms are spacious, modern and meticulously clean with very comfortable beds and large, well-equipped bathrooms. The tranquil environment and soundproofing make for a peaceful retreat. Moreover, free parking adds convenience to the stay.
Cleanliness is a standout feature with high praise for the impeccable conditions of the rooms and common areas. The attentive housekeeping staff ensure a sanitary and pleasant environment, contributing to the guests' comfort.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Smooth check-in processes, helpful reception staff and the team's readiness to assist with inquiries ensure a positive and seamless experience.
The hotel offers free Wi-Fi, which although appreciated, could benefit from improvements in quality and coverage. The connectivity issues, especially when the hotel is busy, detract somewhat from the overall convenience.
Eurostars San Lazaro is a solid choice for families, offering spacious family rooms and connecting rooms that cater well to large groups and those with young children. Thoughtful details for babies further enhance the family-friendly atmosphere.
Comfortable beds receive high praise for their quality and spaciousness, contributing to restful sleep and positive overall experiences. Some minor issues with soft mattresses and movable beds are noted but do not significantly detract from the overall satisfaction.
The hotel's four-star amenities and professional spaces are appreciated, particularly for business travelers due to its proximity to the Congress Palace and public transport. Nevertheless, some guests feel that certain aspects fall short of typical four-star expectations, such as the lack of in-room facilities like complimentary bottled water and a small gym.
In summary, Eurostars San Lazaro is highly recommended for its value, comfort, excellent breakfast, cleanliness and outstanding staff. While there are areas for improvement, especially in dining service and Wi-Fi quality, the hotel consistently provides a positive and convenient stay for various types of travelers.
Hotel with Parking
This hotel provides parking facilities.
EV charging stations
Accessible Hotel
This hotel is included in the provided list of accessible properties in Santiago de Compostela, indicating it meets certain accessibility criteria.
Hotel with EV Charging Stations
Eurostars San Lazaro is equipped with four dedicated spaces for charging electric vehicles. The hotel offers free outdoor parking, which includes these charging facilities, providing a convenient and cost-effective solution for EV owners.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Eurostars San Lazaro enjoys a favorable location for travelers with specific needs. The hotel is situated on the outskirts of Santiago de Compostela, providing easy access to the Camino route and nearby highways, making it ideal for those with a car. Its proximity to the airport is a significant advantage for travelers catching early flights or arriving late. Additionally, the hotel offers free parking, which is often highlighted as a convenient feature.
Despite being a bit removed from the historic city center—roughly a 25 to 40-minute walk or a short bus or taxi ride—the hotel compensates with excellent transport connections. A nearby bus stop offers quick and easy access to downtown Santiago, making the city's attractions accessible despite the distance.
The quiet location away from the hustle and bustle of the city center ensures a peaceful stay, though some guests note that the area feels somewhat isolated with limited immediate amenities. For those attending events, the hotel's proximity to the Conference Center is a notable perk.
While the location may not be ideal for those wanting to explore Santiago de Compostela on foot, the overall value, comfort and convenience of Eurostars San Lazaro make it a solid choice for visitors, particularly those with a vehicle or those attending nearby conferences.
Eurostars San Lazaro has received numerous praises emphasizing its exceptional breakfast offerings. Guests rave about the extensive variety and high quality of the buffet, which includes a wide range of meats, bread, pastries and local products. The breakfast experience is often described as "amazing," "delicious," and "phenomenal," with many highlighting its completeness and the ample choices available. Additionally, the availability of options for dietary restrictions, such as lactose-free and gluten-free products, is appreciated.
The quality of the coffee and the professional, friendly staff also contribute positively to the breakfast experience. Several reviews mention the excellent value for money, while others find the breakfast slightly expensive. A few guests noted areas for improvement, such as the need for better replenishment of items and more varied offerings on a daily basis.
Overall, the breakfast at Eurostars San Lazaro is highly regarded for its variety, quality and the pleasant dining environment. The combination of a hearty, well-rounded breakfast and comfortable facilities makes it a standout aspect of their stay.
The dinner experience at Eurostars San Lazaro reveals a mixed bag of reviews. Guests often highlight that the café for dinner is very nice and the buffet and restaurant offer very good food with evening meals described as delicious, well elaborated, complete and suitable for a short stay. However, the consistency in service and availability appear to be lacking.
Many visitors note that the dining options are limited, both in variety and availability, especially during weekends when no meals are available. Others mention that the restaurant can feel cold and cafeteria-like with some describing it as unwelcoming and clinically styled. There are reports of high prices which do not always match the quality of the offerings with some guests finding the food rather mediocre for the hotel's four-star status.
The service has also been critiqued with instances of long waits, like a four-hour wait for a frozen pizza and issues with staff attentiveness due to understaffing or poor management. Despite these criticisms, some guests singled out the willingness of the staff to serve and go beyond in certain situations.
While the restaurant's menu might not have a wide variety, it is generally considered enough for a short stay. Yet, the lack of dining options in close vicinity to the hotel compounds the dining inconvenience for those arriving late or staying over the weekend.
In summary, Eurostars San Lazaro's dining experience shows promise with its quality and taste but needs significant improvements in service delivery, menu variety and consistent availability to truly meet guest expectations.
Eurostars San Lazaro in Santiago de Compostela has garnered positive feedback from guests, particularly highlighting the hotel’s spacious and comfortable rooms. Numerous reviews praise the rooms for their modern decor, cleanliness and ample space, ideally suited for both short and extended stays. The beds are described as extremely comfortable, adding to the overall ease of the accommodation.
Guests have also appreciated the large bathrooms, well-equipped with high-quality amenities. Some rooms offer delightful views, creating a pleasant city hotel experience. The tranquil environment of the rooms has been noted, providing a peaceful retreat from the bustling city life suitable for both relaxation and work purposes, thanks to the soundproofing in many rooms.
While a few reviews mention minor shortcomings like weak internet signals, insufficient soundproofing in some areas and occasional maintenance issues, the overall consensus remains highly favorable. The spaciousness and cleanliness emerge as definitive selling points, creating a comfortable and welcoming environment for guests. Additionally, features like free parking and good room service contribute to the convenience and practicality of staying at Eurostars San Lazaro.
Eurostars San Lazaro has garnered a reputation for its impressively comfortable beds, delighting guests with their restful qualities. Most visitors commend the beds for being very comfortable or even super comfortable, enhancing the overall sleeping experience. The spaciousness of the beds is frequently mentioned with many praising the large, wide beds that add to the level of comfort. Pillows, often overlooked in many accommodations, also received positive feedback for contributing to a good night's sleep.
However, a few reviews did mention some issues with the beds. Some of the beds are described as having soft mattresses, which might not appeal to all guests. There were occasional mentions of beds with wheels that tended to move, causing them to separate, which could be inconvenient. Despite these minor setbacks, the clean and well-maintained nature of the beds added to the guests' satisfaction.
Overall, the comfortable and cozy beds at Eurostars San Lazaro play a significant role in the positive guest experiences, making it a suitable choice for travelers seeking a restful stay.
Eurostars San Lazaro has earned high praise from guests with cleanliness being a standout feature of the hotel. Visitors consistently commented on the spotless conditions of the rooms and bathrooms, often describing them as impeccable and hygienic. The facilities, including common areas, were also noted for their high standards of cleanliness, making the hotel a comfortable and inviting place to stay.
Guests appreciated the consistent quality of housekeeping services, highlighting the attentive and friendly cleaning staff who ensured rooms stayed sanitary and fresh. The thoroughness of the cleaning received particular commendation with several guests rating it a perfect 10.
Aside from the cleanliness, the rooms were described as spacious, comfortable and quiet, contributing to a relaxing stay. The modern facilities and soundproofing added to the overall comfort. Guests also mentioned the friendly and professional staff, further enhancing their positive experience.
The hotel's breakfast offerings and amenities like free parking and strong wifi were additional perks that guests valued. Overall, Eurostars San Lazaro stands out for its exceptional cleanliness and comfort, creating a highly recommended experience for visitors.
Eurostars San Lazaro receives glowing reviews for its outstanding staff, creating a welcoming and comfortable atmosphere for its guests. Descriptions of the staff frequently highlight their friendliness, professionalism and attentiveness. Many guests commented on the smooth and efficient check-in process, as well as the genuine helpfulness of the reception team.
The attention to detail and polite demeanor of the staff were frequently noted, making interactions pleasant and memorable. Multiple reviews pointed out the exceptional service provided by housekeepers and the breakfast waiter, reinforcing the commitment to excellent customer service throughout the hotel.
Guests appreciated the staff's local knowledge and their readiness to assist with any inquiries, providing beneficial recommendations about the area. The promptness and professionalism of the team, including their assistance during unexpected circumstances, were also highly praised.
Overall, the staff at Eurostars San Lazaro is commended for their unwavering dedication to ensuring a positive and seamless experience for every visitor, reinforcing the hotel's strong reputation for hospitality.
Eurostars San Lazaro offers free Wi-Fi, which many guests appreciate. However, the coverage and quality leave room for improvement. Some guests noted that the Wi-Fi signal is not good, particularly on the 5th floor and connectivity issues are common. The internet speed tends to be very slow and frustrating with frequent fluctuations and poor reliability, especially when the hotel is fully booked. Internet performance appears to be better than in previous stays for some returning visitors, though it still falls short overall. The hotel's Smart TVs also suffer from lack of internet connectivity, adding to the inconvenience. Although the availability of Wi-Fi is occasionally an asset, many guests experience significant problems with it during their stay.
Eurostars San Lazaro emerges as a solid choice for families traveling to the area. The hotel garners praise for its spacious family rooms and the convenience of connecting rooms, making it particularly well-suited for large families and those with young children. Several guests specifically noted a pleasant and peaceful stay while traveling with a baby, appreciating thoughtful details provided for their little ones. Family-friendly features and a comfortable atmosphere consistently contributed to a positive experience.
The hotel's amenities catered well to families with the opportunity to relax and play together highlighted by reviewers. Many found it an ideal base for family trips with easy access by car adding to its appeal. Guests also appreciated the numerous outlets available in the rooms, which proved useful for families needing to charge multiple devices.
While most feedback was positive, it was noted that the hotel could be far from certain attractions, posing a potential inconvenience for families with small children. Also, isolated instances were reported where rooms felt cramped for a party of three, suggesting that room size might vary.
Overall, Eurostars San Lazaro stands out for its family-friendly environment, helpful staff and amenities that meet the needs of parents traveling with children.
Eurostars San Lazaro is a hotel that comes with a mix of opinions regarding its four-star status. On the positive side, it offers excellent four-star amenities and is considered a good choice for a conference hotel due to its classic setup and professional spaces. The facilities are noted to be perfect with attention to detail being a strong point, enhancing the overall experience for guests. The access and quality are generally high, which is appreciated by its visitors.
However, some reviews contrast these highlights by pointing out several shortcomings. Guests expected more in-room facilities typical of a four-star hotel, such as complimentary bottled water, tea and coffee-making equipment and a more varied breakfast. Additionally, the gym was frequently mentioned as being too small for a hotel of this level and the lack of common areas left some guests wanting.
The hotel’s location is also noted as being somewhat far from the city center, which could be a drawback for those wanting to explore without extensive commuting. Finally, the value for money aspect seemed questionable to some visitors, who felt that at €126 per night, the quality and services did not fully align with the price expected from a four-star hotel.
Overall, while Eurostars San Lazaro has commendable aspects with excellent four-star amenities and professional spaces, it falls short in some key areas that guests associate with a true four-star experience.
Eurostars San Lazaro is praised for its suitability for business and conference-related stays. With its location near public transport and the Congress Palace, it positions itself as an ideal choice for business travelers. The hotel maintains high standards, offering a quiet environment conducive to both work and relaxation. Guests have had wonderful stays, emphasizing the comfort and convenience of the facilities. The hotel staff are noted for being helpful and kind, providing quick support, particularly in cases of illness. Free parking is another appreciated amenity, making it easier for guests to access the hotel without the hassle of navigating city traffic. Overall, its excellent structure and proximity to the convention center make it a preferred choice for business purposes.
Hotel Eurostars San Lazaro stands out for its accessibility features, making it an excellent choice for travelers with disabilities. The hotel boasts a location that is both convenient and accessible with easy access by road and several highways nearby. Public transportation options, including a nearby bus stop, provide seamless connections to the city center, making it easy to explore Santiago.
The hotel is also in close proximity to the airport and the historic center, both easily reachable by car or bus. Guests appreciate the ample free parking, which enhances the convenience factor for those traveling by car. Furthermore, the parking facilities, noted for being accessible and user-friendly, add to the overall appeal of the hotel for all travelers.
Inside the hotel, accessibility measures have been thoughtfully implemented, including features for wheelchair users and an emergency light for added safety. Public transport connections are excellent with a bus stop adjacent to the hotel offering regular routes to the city center. The rooms themselves are accessible via public transport and a historic pathway provides a scenic walking route to the heart of Santiago.
Guests have noted that the hotel lives up to their expectations regarding accessibility and amenities. Despite some concerns about wheelchair accessibility in handicapped bathrooms, the general consensus highlights the hotel's commitment to providing a comfortable and accessible stay for all guests.
Overall, Eurostars San Lazaro excels in offering a well-connected, accessible haven with the added benefits of free parking and close proximity to key points of interest in Santiago.
Eurostars San Lazaro offers an experience that can be described as luxurious and elegant. The charming decor and high-end feel contribute to a comfortable and welcoming atmosphere. Guests appreciate the thoughtfulness in details, even for the needs of babies, enhancing the overall stay. The hotel strikes a balance with its elegant style, making it fitting for those seeking a refined and pleasant environment.
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Location
Despite being a bit removed from the historic city center—roughly a 25 to 40-minute walk or a short bus or taxi ride—the hotel compensates with excellent transport connections. A nearby bus stop offers quick and easy access to downtown Santiago, making the city's attractions accessible despite the distance.
The quiet location away from the hustle and bustle of the city center ensures a peaceful stay, though some guests note that the area feels somewhat isolated with limited immediate amenities. For those attending events, the hotel's proximity to the Conference Center is a notable perk.
While the location may not be ideal for those wanting to explore Santiago de Compostela on foot, the overall value, comfort and convenience of Eurostars San Lazaro make it a solid choice for visitors, particularly those with a vehicle or those attending nearby conferences.
Breakfast
The quality of the coffee and the professional, friendly staff also contribute positively to the breakfast experience. Several reviews mention the excellent value for money, while others find the breakfast slightly expensive. A few guests noted areas for improvement, such as the need for better replenishment of items and more varied offerings on a daily basis.
Overall, the breakfast at Eurostars San Lazaro is highly regarded for its variety, quality and the pleasant dining environment. The combination of a hearty, well-rounded breakfast and comfortable facilities makes it a standout aspect of their stay.
Dinner
Many visitors note that the dining options are limited, both in variety and availability, especially during weekends when no meals are available. Others mention that the restaurant can feel cold and cafeteria-like with some describing it as unwelcoming and clinically styled. There are reports of high prices which do not always match the quality of the offerings with some guests finding the food rather mediocre for the hotel's four-star status.
The service has also been critiqued with instances of long waits, like a four-hour wait for a frozen pizza and issues with staff attentiveness due to understaffing or poor management. Despite these criticisms, some guests singled out the willingness of the staff to serve and go beyond in certain situations.
While the restaurant's menu might not have a wide variety, it is generally considered enough for a short stay. Yet, the lack of dining options in close vicinity to the hotel compounds the dining inconvenience for those arriving late or staying over the weekend.
In summary, Eurostars San Lazaro's dining experience shows promise with its quality and taste but needs significant improvements in service delivery, menu variety and consistent availability to truly meet guest expectations.
Rooms
Guests have also appreciated the large bathrooms, well-equipped with high-quality amenities. Some rooms offer delightful views, creating a pleasant city hotel experience. The tranquil environment of the rooms has been noted, providing a peaceful retreat from the bustling city life suitable for both relaxation and work purposes, thanks to the soundproofing in many rooms.
While a few reviews mention minor shortcomings like weak internet signals, insufficient soundproofing in some areas and occasional maintenance issues, the overall consensus remains highly favorable. The spaciousness and cleanliness emerge as definitive selling points, creating a comfortable and welcoming environment for guests. Additionally, features like free parking and good room service contribute to the convenience and practicality of staying at Eurostars San Lazaro.
Beds
However, a few reviews did mention some issues with the beds. Some of the beds are described as having soft mattresses, which might not appeal to all guests. There were occasional mentions of beds with wheels that tended to move, causing them to separate, which could be inconvenient. Despite these minor setbacks, the clean and well-maintained nature of the beds added to the guests' satisfaction.
Overall, the comfortable and cozy beds at Eurostars San Lazaro play a significant role in the positive guest experiences, making it a suitable choice for travelers seeking a restful stay.
Cleanliness
Guests appreciated the consistent quality of housekeeping services, highlighting the attentive and friendly cleaning staff who ensured rooms stayed sanitary and fresh. The thoroughness of the cleaning received particular commendation with several guests rating it a perfect 10.
Aside from the cleanliness, the rooms were described as spacious, comfortable and quiet, contributing to a relaxing stay. The modern facilities and soundproofing added to the overall comfort. Guests also mentioned the friendly and professional staff, further enhancing their positive experience.
The hotel's breakfast offerings and amenities like free parking and strong wifi were additional perks that guests valued. Overall, Eurostars San Lazaro stands out for its exceptional cleanliness and comfort, creating a highly recommended experience for visitors.
Staff
The attention to detail and polite demeanor of the staff were frequently noted, making interactions pleasant and memorable. Multiple reviews pointed out the exceptional service provided by housekeepers and the breakfast waiter, reinforcing the commitment to excellent customer service throughout the hotel.
Guests appreciated the staff's local knowledge and their readiness to assist with any inquiries, providing beneficial recommendations about the area. The promptness and professionalism of the team, including their assistance during unexpected circumstances, were also highly praised.
Overall, the staff at Eurostars San Lazaro is commended for their unwavering dedication to ensuring a positive and seamless experience for every visitor, reinforcing the hotel's strong reputation for hospitality.
Wi-Fi
Family
The hotel's amenities catered well to families with the opportunity to relax and play together highlighted by reviewers. Many found it an ideal base for family trips with easy access by car adding to its appeal. Guests also appreciated the numerous outlets available in the rooms, which proved useful for families needing to charge multiple devices.
While most feedback was positive, it was noted that the hotel could be far from certain attractions, posing a potential inconvenience for families with small children. Also, isolated instances were reported where rooms felt cramped for a party of three, suggesting that room size might vary.
Overall, Eurostars San Lazaro stands out for its family-friendly environment, helpful staff and amenities that meet the needs of parents traveling with children.
4 Star
However, some reviews contrast these highlights by pointing out several shortcomings. Guests expected more in-room facilities typical of a four-star hotel, such as complimentary bottled water, tea and coffee-making equipment and a more varied breakfast. Additionally, the gym was frequently mentioned as being too small for a hotel of this level and the lack of common areas left some guests wanting.
The hotel’s location is also noted as being somewhat far from the city center, which could be a drawback for those wanting to explore without extensive commuting. Finally, the value for money aspect seemed questionable to some visitors, who felt that at €126 per night, the quality and services did not fully align with the price expected from a four-star hotel.
Overall, while Eurostars San Lazaro has commendable aspects with excellent four-star amenities and professional spaces, it falls short in some key areas that guests associate with a true four-star experience.
Business
Accessible
The hotel is also in close proximity to the airport and the historic center, both easily reachable by car or bus. Guests appreciate the ample free parking, which enhances the convenience factor for those traveling by car. Furthermore, the parking facilities, noted for being accessible and user-friendly, add to the overall appeal of the hotel for all travelers.
Inside the hotel, accessibility measures have been thoughtfully implemented, including features for wheelchair users and an emergency light for added safety. Public transport connections are excellent with a bus stop adjacent to the hotel offering regular routes to the city center. The rooms themselves are accessible via public transport and a historic pathway provides a scenic walking route to the heart of Santiago.
Guests have noted that the hotel lives up to their expectations regarding accessibility and amenities. Despite some concerns about wheelchair accessibility in handicapped bathrooms, the general consensus highlights the hotel's commitment to providing a comfortable and accessible stay for all guests.
Overall, Eurostars San Lazaro excels in offering a well-connected, accessible haven with the added benefits of free parking and close proximity to key points of interest in Santiago.
Luxury
No, Eurostars San Lazaro doesn't have any pool.
No, a spa isn't available at Eurostars San Lazaro.
No, Eurostars San Lazaro doesn't allow dogs.
Yes, parking facilities are available at Eurostars San Lazaro.
Yes, Eurostars San Lazaro has a gym.
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