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Summary of reviewsHotel Santiago Plaza Affiliated by Meliá receives predominantly positive reviews, with guests consistently praising its well-balanced location that combines convenience and tranquility. Situated near public transport hubs and shopping venues, the hotel offers easy access to Santiago's main attractions, while maintaining a peaceful environment for relaxation. Guests driving to the hotel appreciate the straightforward parking options, including affordable on-site garage facilities and ample nearby free spaces.
A standout feature of the hotel is its breakfast offering, which impresses with quality and variety. The buffet includes savory and sweet items, regional products, and freshly made delicacies, enhanced by attentive staff service. While guests occasionally desire more variety or improvements in certain aspects, most find the breakfast experience exceptional and worth the cost.
Dinner at the hotel garners favorable reviews for its well-prepared dishes and good price-quality ratio. The gastrobar delivers delightful food and drinks, although some guests feel the menu variety and dining ambiance could benefit from improvement.
The hotel's spacious rooms are frequently highlighted for their comfort and modern amenities, including cozy beds and meticulous cleanliness maintained by attentive staff. However, preferences vary, with some guests remarking on the firmness of the mattresses.
Cleanliness is a recurring theme, with both the rooms and hotel facilities described as spotless and modern. The friendly and professional staff further enhance the welcoming atmosphere, contributing significantly to a pleasant guest experience.
Wi-Fi connectivity varies, with many guests enjoying a strong connection, while others encounter occasional issues. The gym, although small, is deemed adequate for a brief workout and fits into the overall practical hotel experience.
Families find the hotel particularly accommodating, with spacious family rooms equipped for comfort and convenience. Positive mentions of the attention to detail from staff and welcoming touches in family suites are common.
While some guests feel the hotel does not fully align with typical four-star expectations due to limited amenities and certain outdated facilities, the overarching sentiment remains positive. Comfort, service quality, and a welcoming environment are recurring praises, making Hotel Santiago Plaza Affiliated by Meliá a popular choice among travelers seeking modern, comfortable, and family-friendly accommodation in Santiago de Compostela. Show more
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Hotel with Parking
Hotel Santiago Plaza offers private covered parking with direct access from the hotel. It also provides free parking options on nearby streets.
EV charging stations
Accessible Hotel
This hotel is present in the list of accessible accommodations, suggesting it offers features for guests with accessibility needs.
Hotel with Gym
This hotel features a spacious and well-equipped fitness center available to guests free of charge. The fitness center is open 24 hours a day and offers a variety of modern exercise equipment, including treadmills, stationary bikes, elliptical trainers, and weightlifting machines.
Hotel with EV Charging Stations
Hotel Santiago Plaza Affiliated by Meliá is equipped with an electric car charging point. This feature provides a practical amenity for guests traveling with electric vehicles, allowing for on-site charging.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Standard RoomThis modern, air-conditioned room features free Wi-Fi, flat-screen satellite TV with Chromecast and a private bathroom with a hairdryer. It also has a minibar and work desk.
Junior SuiteThis spacious, air-conditioned suite features a lounge with sofa and flat-screen satellite TV with Chromecast, a minibar and a desk. The private bathroom has a hairdryer and free Wi-Fi is provided.
Premium RoomThis modern, air-conditioned room features a Flex DreaMax bed and coffee making facilities, and bathroom amenities. It features free Wi-Fi, flat-screen satellite TV with Chromecast, and a minibar.
Family RoomThis modern, air-conditioned room features free Wi-Fi, flat-screen satellite TV with Chromecast and a private bathroom with a hairdryer. It also has a minibar and work desk.
This Family Room includes a double bed, bunk beds and a welcome gift for the children.
Triple RoomThis triple room has a cable TV with Chromecast, minibar and air conditioning.
Junior Suite (2 Adults + 2 Children)This suite features a flat-screen TV with Chromecast, air conditioning and minibar.
Guest Reviews
Location
Hotel Santiago Plaza Affiliated by Meliá enjoys a strategic location that strikes a balance between convenience and tranquility. Situated in a modern neighborhood, the hotel is a stone's throw from the train and bus stations, making it an excellent choice for those arriving by public transportation. Guests appreciate the close proximity to El Corte Inglés, a premier department store, and a nearby shopping mall, which offer excellent shopping opportunities.
Although some reviewers note that the hotel is somewhat removed from the historic center, this hasn't deterred guests from enjoying their stay. The distance is manageable, with a straightforward 20 to 30-minute walk or a short bus ride to reach the city's main attractions. This slightly off-center location ensures a peaceful atmosphere away from the hustle and bustle, ideal for rest and relaxation after a day of sightseeing.
Parking is hassle-free, either on-site or in the surrounding area, which is perfect for those driving. Additionally, guests have praised the hotel for its easy access to public transportation, including a bus line that goes directly to the airport. Overall, the hotel offers a blend of accessibility, comfort, and excellent service, making it a popular choice for both leisure and business travelers.
Breakfast
At Hotel Santiago Plaza Affiliated by Meliá, breakfast is a highlight for many guests, earning rave reviews for its quality and variety. The breakfast buffet features a wide selection of both savory and sweet dishes, incorporating regional products and freshly made items, such as homemade pastries and natural juices. Guests appreciate the combination of high-quality ingredients and delicious flavors, which creates an exceptional breakfast experience. The staff contributes to this warm and inviting atmosphere, providing friendly and attentive service that enhances the meal. Although a few guests mention a desire for more varied options over multiple days or for improvements in coffee temperature, the vast majority find the breakfast to be well worth its price, especially when included in the stay. Overall, the breakfast at Hotel Santiago Plaza is praised for its completeness, selection, and the positive dining environment it offers.
Dinner
In the heart of Santiago, Hotel Santiago Plaza Affiliated by Meliá offers a dining experience that has left many guests with a positive impression. Overall, the dinner offerings at the hotel are praised for being very good, with dishes that are well-prepared, tasty, and made with quality ingredients. The restaurant is considered excellent by some, providing a good price-quality ratio, which aligns well for those who opt for the half-board service. Despite the limited menu, the food quality doesn't disappoint, highlighted by exceptional items like the turbot.
Guests appreciate the affordability of the dinner as well as the friendly service. The gastrobar stands out for delivering good quality food and drinks at reasonable prices, making it a delightful option for diners. Reports of nicely cooked meals and friendly service further add to the appealing dining experience.
However, some limitations are worth noting. The variety of menu options is somewhat restricted, with particular challenges for vegetarians due to the limited choices. A few guests have experienced slow service despite the restaurant not being full, indicating a possible area for improvement. Others felt the dining ambiance did not quite match the expectations set by a four-star rating.
Despite these areas for growth, the combination of flavorful food, good service, and affordable pricing makes dining at Hotel Santiago Plaza a pleasant experience for many visitors.
Rooms
The rooms at Hotel Santiago Plaza Affiliated by Meliá are frequently praised by guests for their impressive size and comfort. Visitors often highlight the spaciousness, noting that rooms are well-suited for families and those seeking generous accommodations compared to other hotels in the city. The modern and elegantly furnished rooms offer cozy beds with comfortable mattresses and pillows, ensuring a restful sleep. Guests appreciate the cleanliness and maintenance of the rooms, which are kept spotless by the attentive staff. In addition to the inviting ambience, rooms are equipped with amenities such as large TVs, minibars, and safes to enhance the stay. While the warmth of the room is occasionally noted, overall, guests find them well-decorated and serene, providing a delightful haven for relaxation after long hours of travel. Though tea and coffee facilities are not standard in every room, the combination of ample space, comfort, and quietness makes the accommodations highly favorable for a satisfying stay.
Beds
Hotel Santiago Plaza Affiliated by Meliá receives mixed feedback from guests regarding its bedding, but there is a notable trend toward comfort. Many guests highlight the overwhelming comfort of the beds and pillows, describing them as super comfortable, incredibly cozy, and some of the best they've experienced. Guests often mention large and spacious beds offering restful nights and excellent insulation against any outside noise.
However, several visitors have encountered firm mattresses that might not suit everyone's preference, as some describe them as hard or springy. Despite these varied opinions, many guests still found them to be supportive and conducive to a good night's sleep, particularly if one appreciates firmer bedding.
Some reviews note the beds are a bit smaller than expected considering the hotel's reputation, but the overall sentiment leans positively towards the size of the room and the bed setup, catering well to families and providing comfortable mobility within the space.
In addition to bedding comfort, guests commend the modern and clean room ambiance, ensuring a pleasant stay beyond just a sleepy retreat. Overall, Hotel Santiago Plaza's beds aim to offer substantial comfort, but guests with specific mattress preferences might wish to keep the noted firmness in mind.
Cleanliness
Hotel Santiago Plaza Affiliated by Meliá consistently impresses its guests with outstanding cleanliness and well-maintained facilities. Visitors frequently note the impeccable tidiness and modernity throughout the premises, highlighting the spacious and comfortable rooms as particularly spotless. Cleanliness is a recurring theme, with rooms described as very clean, frequently serviced, and featuring fresh, high-quality linens. Guests appreciate the attention to detail within the hotel, exemplified by meticulously clean bathrooms and rooms that are always fragrant.
The hotel staff receives high praise for their friendliness and willingness to assist guests, contributing to a welcoming atmosphere that complements the immaculate environment. The hotel’s modern features and convenient amenities, including good Wi-Fi and comfortable mattresses, are frequently mentioned as enhancing the overall comfort of the stay.
While the majority of reviews reflect a high standard of cleanliness, a few minor issues, such as occasional oversight in specific areas, are noted. Nevertheless, these do not overshadow the overwhelming consensus that Hotel Santiago Plaza is a top choice for travelers seeking a clean, comfortable, and modern accommodation experience, complete with excellent service and convenient facilities.
Staff
The reviews for Hotel Santiago Plaza, part of the Meliá chain, consistently highlight the staff as a standout feature. Guests frequently mention the extraordinary friendliness and professionalism of the staff, from the reception to the cleaning service, and from the bar to the restaurant team. The reception staff, in particular, are noted for being exceptionally welcoming, courteous, and always willing to provide assistance, whether it involves arranging tours, guiding guests around the area, or addressing any inquiries. Specific team members, such as Pilar, Marta, Juan, Martin, and Jesus, receive special praise for their attentive service and personalized approach, ensuring guests feel comfortable and well-cared-for. This high level of service contributes to an overall welcoming and accommodating atmosphere at the hotel, making it highly recommendable for visitors to Santiago de Compostela.
Wi-Fi
Hotel Santiago Plaza Affiliated by Meliá offers a mixed experience when it comes to Wi-Fi connectivity. Many guests noted a strong and reliable connection, praising the internet for being great and allowing multiple devices to connect smoothly. The Wi-Fi is described as particularly good in the rooms, with some reviewers highlighting an excellent connection that supports various web channels on the TV. However, a few guests encountered issues, with some describing the internet as poor or slow, leading to inconveniences during their stay. Overall, while the Wi-Fi performance seems to fluctuate, there is a good chance of enjoying satisfactory connectivity, depending on the room and time.
Gym
The gym at Hotel Santiago Plaza Affiliated by Meliá receives mixed feedback from guests. Many travelers note that while the fitness room is on the smaller side, it is deemed sufficient for a short stay of one or two days. Guests appreciate its practicality and find it adequate for a basic workout during their visit. Despite its size, the gym is often described as complete, catering to the essential needs of those looking to maintain their fitness routine while traveling. Although its location might not be ideal, the gym is generally considered correct and functional, fitting well into the overall experience at the hotel.
Parking
The 'Hotel Santiago Plaza Affiliated by Meliá' offers guests a convenient and versatile parking experience, drawing much positive feedback from visitors. The hotel features an underground garage with direct access via elevator, which is noted for its spaciousness and affordability at around 10-11 euros per day, making it more budget-friendly compared to other hotels. For those traveling with rental cars or larger vehicles, the facility accommodates well, with comfortable spaces available.
Beyond the hotel's own garage, there are ample parking options in the surrounding area. Many guests appreciate the plentiful free parking spaces nearby, which are easy to access and safe. Proximity to a motorway further enhances the convenience for travelers with cars, making it a hassle-free experience overall. The hotel's strategic location allows for straightforward parking, whether opting for the hotel's private garage or taking advantage of free public parking options just a short distance away. Whether visiting for leisure or business, guests seem to find parking at the 'Hotel Santiago Plaza' to be efficient and stress-free.
Family
Hotel Santiago Plaza Affiliated by Meliá is a fantastic choice for families traveling with children. The hotel impresses with its spacious and well-designed family rooms, often described as more like family suites, making them ideal for groups of up to four. These rooms are thoughtfully equipped for families, featuring bunk beds that kids particularly enjoy, and often include cribs and high chairs for younger travelers. Guests frequently commend the attention to detail, noting the welcoming touches left in the room for children, which add an extra layer of charm to their stay.
The hotel staff is known for their kindness and accommodating nature, even offering room upgrades to enhance the guest experience. Though the property's location might be slightly remote, it compensates with a tranquil atmosphere suitable for families seeking relaxation.
Family rooms boast ample space, ensuring comfort during the stay, while cleanliness and a quiet environment characterize the hotel experience. For dining, there's the convenience of having dinner at the hotel, although room service closes relatively early in the evening.
Overall, Hotel Santiago Plaza Affiliated by Meliá offers a great value for families visiting Santiago, with plenty of room for everyone to enjoy a comfortable and pleasant stay.
4 Star
Hotel Santiago Plaza Affiliated by Meliá receives mixed reviews from its guests concerning its four-star status, facilities, and services. While some guests find the hotel comfortable and cozy for a stay in Santiago, others feel that it doesn't fully meet the expectations of a four-star establishment. Positive remarks highlight the hotel's comfortable rooms and cozy atmosphere, with kindness from the employees being consistently appreciated. The family room garners particular praise for its excellence, often cited as among the best experienced by travelers. However, several aspects of the hotel have been criticized, such as the limited amenities, outdated facilities needing renovation, and the lack of some standard features expected in a four-star hotel. The breakfast and soundproofing are found to be satisfactory by some, but the food variety and presentation leave room for improvement. Overall, while certain elements meet the typical expectations of a four-star hotel, others fall short, indicating a need for attention to detail and enhancement of services and facilities.
Business
Hotel Santiago Plaza Affiliated by Meliá presents itself as an outstanding choice for business travelers. Guests frequently praise its superb facilities that cater specifically to work travel, with spacious accommodations that meet the needs of professional stays. The attention from the staff stands out, particularly in addressing business-related requirements, complemented by varied and satisfying breakfast options.
For those conducting meetings or requiring work-centric environments, the hotel provides suitable facilities, making it ideal for business engagements. Its strategic location offers easy highway access, facilitating travel to nearby destinations around Santiago, ensuring mobility is not an issue for those on business trips.
Though situated away from the city center, it offers a tranquil setting while still being accessible, about a half-hour walk from the iconic Cathedral of Santiago. Parking is available at a reasonable fee, adding convenience for guests with cars.
While certain bathroom amenities might fall short for some business travelers, overall, the hotel maintains an excellent cost-effectiveness balance. Its facilities encompass everything necessary for business trips, from basic workout options to comfortable and clean rooms. Whether for leisure or business travel, Hotel Santiago Plaza succeeds in delivering quality service and convenience without excessive frills.
No, Hotel Santiago Plaza Affiliated by Meliá doesn't have any pool.
No, a spa isn't available at Hotel Santiago Plaza Affiliated by Meliá.
No, Hotel Santiago Plaza Affiliated by Meliá doesn't allow dogs.
Yes, parking facilities are available at Hotel Santiago Plaza Affiliated by Meliá.
Yes, Hotel Santiago Plaza Affiliated by Meliá has a gym.