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Summary of reviewsThe Hilton Garden Inn Santiago Del Estero - 4 Estrellas receives overwhelmingly positive reviews across a spectrum of categories, marking it as a stellar choice for travelers. The hotel's exceptional location in downtown Santiago Del Estero is frequently highlighted, providing convenient access to key attractions while being situated in a safe and quiet area. The modern and well-maintained facilities, along with spacious rooms and good service, enhance the guest experience.
Breakfast at the hotel is highly commended for its variety and quality, often described as excellent and delicious. Guests appreciate the diverse options available, including considerations for specific dietary needs. While minor issues such as occasional cold meals and calls for more variety exist, breakfast offerings are generally considered well above average, setting a robust start to the day.
Dinner at the hotel’s restaurant also garners high praise for its gourmet cuisine, varied menu and overall quality. The luxurious ambiance and attentive service further elevate dining experiences with reasonable prices and fresh, tasty dishes adding great value. Minor mentions of service delays do little to tarnish the overwhelmingly positive feedback.
Guestrooms are a standout feature, applauded for their spaciousness, modernity and comfort. Large and well-equipped with luxuries like whirlpool bathtubs and excellent technological amenities, rooms are often described as beautiful and spectacular. Cleanliness and exceptional service from the hotel staff add to the positive reception, ensuring a comfortable and relaxed stay.
Cleanliness throughout the hotel is meticulously maintained with guests describing the environment as immaculate and spotless. The new and high-quality facilities further enhance the overall experience with only occasional mentions of minor improvements needed.
The hotel staff receive high marks for their friendliness, professionalism and attentiveness. From reception to housekeeping and restaurant services, the team is noted for its warm welcome and readiness to assist, significantly enhancing the guest experience.
The spa is another highlight, praised for its excellent amenities, including a hydrotherapy circuit and highly recommended massages. While minor areas for improvement are mentioned, such as additional staff and better cleaning, the spa’s overall quality remains appreciated.
The pool area, both indoor and outdoor, is described as beautiful and well-maintained, offering a heated option that enhances comfort. Despite occasional issues with cold water and windy conditions affecting the top-floor location, the pool area is generally well-received.
Parking facilities are considered convenient, secure and spacious, adding to the hotel's practical and comfortable offerings. While some guests noted complications with validation during busy times, the parking experience remains largely positive.
Finally, the beds at the hotel are frequently highlighted for their exceptional comfort, contributing significantly to restful sleep. High-quality linens and the spaciousness of the beds, particularly the king-sized ones, further boost guest satisfaction.
Overall, the Hilton Garden Inn Santiago Del Estero - 4 Estrellas delivers a superior stay experience with its excellent location, top-notch breakfast and dinner, comfortable and clean rooms and exceptional service, making it a highly recommended choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel with Spa
The Hilton Garden Inn offers a full-service spa, two pools, and conference space, making it a strong choice for spa and wellness seekers.
Family Friendly Hotel
As part of the Hilton brand, this hotel likely maintains high standards of service and provides amenities suitable for families. Hilton hotels often offer cribs, high chairs, and kids' menus.
Hotel with Swimming Pool
This hotel is a well-regarded option with a swimming pool. It is known for its quality and service, making it a comfortable choice for travelers looking to relax and enjoy their stay.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel is located near the Forum Convention Center and offers 2,400 sq. ft. of conference space. It provides amenities such as a 24-hour business center, meeting rooms, free Wi-Fi, on-site dining, and room service, catering to business travelers' needs.
Hotel with Parking
This 4-star hotel offers complimentary on-site self-parking. It is located near the city center and provides amenities such as an on-site restaurant, indoor and outdoor pools, and a fitness center, ensuring convenience and comfort for guests with vehicles.
Accessible Hotel
This hotel offers accessible rooms with mobility and hearing features, including roll-in showers. It also provides a range of amenities such as an indoor pool, outdoor pool, fitness center, spa, and on-site dining, ensuring a comfortable and convenient stay for guests with accessibility needs. The hotel has an elevator and handicapped accessible facilities.
Hotel with Gym
This hotel includes a fitness center, an indoor pool, and spa facilities. Guests have consistently given excellent reviews of the spa and its modern amenities, including a hydrotherapy circuit.
4-Star Hotel
This hotel offers a comprehensive range of amenities including indoor and outdoor pools, a full-service spa with hot tubs in some rooms, and a well-equipped fitness center. Guests consistently praise the spacious, modern, and clean rooms with comfortable beds, as well as the exceptional service provided by the staff, contributing to a high-quality stay.
Hotel with Outdoor Pool
This hotel provides both an outdoor pool and a seasonal outdoor pool for guests to utilize. It offers a relaxing environment with multiple pool options.
Hotel with Indoor Pool
This hotel features an indoor pool, a 24-hour fitness center, and a steam room. Guests can enjoy Latin American cuisine at the on-site Welder restaurant and relax at the bar/lounge. It also offers a seasonal outdoor pool.
Hotel with Heated Pool
Located in Santiago del Estero city, this hotel features both a year-round outdoor pool and an indoor pool, listed as heated. Guests can also enjoy a hot tub and spa facilities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
King RoomThis double room features a hot tub. The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Deluxe King RoomThis double room features a hot tub. The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Junior King Suite with Seating AreaThis suite features a hot tub. The suite provides air conditioning and a tea and coffee maker.
Twin RoomThe hot tub is a top feature of this double room. The double room offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Deluxe Twin RoomThis double room's special feature is the hot tub. The double room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
Location
The Hilton Garden Inn Santiago Del Estero is highly praised for its exceptional location. Guests consistently highlight its proximity to downtown with many describing it as excellent, perfect and even unbeatable. The hotel's central position makes it easy to access various attractions and amenities, contributing to its convenience. The location is not only ideal for those needing to be downtown but is also noted for being in a safe and quiet area. Alongside the location, reviews also mention the hotel's new and well-maintained facilities, spacious rooms and good service, rounding out a positive experience for visitors.
Breakfast
Visitors to the Hilton Garden Inn in Santiago Del Estero consistently praise the hotel's breakfast offerings, highlighting their variety and high quality. Many guests described the breakfast as excellent, delicious and spectacular, appreciating the extensive range of options available, such as light choices and dried fruits, which cater to different dietary needs.
The excellent breakfast includes not only standard items but also special accommodations like gluten-free food for those with specific dietary restrictions. Freshness and a pleasant atmosphere were emphasized with hot teas consistently available and an inviting location. On the other hand, some guests had mixed experiences, noting occasional cold meals, issues with the juice and water dispenser and a few wanting more variety, particularly in options like cheeses and vegan items.
Despite a few criticisms and some guests feeling that breakfast could be included in the room rate, the overall sentiment about breakfast at this hotel remains highly positive, often described as being above average for the region, very comprehensive and a fantastic start to the day.
Dinner
The Hilton Garden Inn Santiago Del Estero's restaurant has garnered high praise from guests, consistently being described as excellent and top-quality. Guests highlight the delicious and exceptional food, often mentioning the gourmet cuisine and varied, wide-ranging menu. The ambiance and the luxurious feel of the restaurant add to the dining experience and many commend the attentive and friendly service provided by the staff. Prices are noted to be reasonable with some remarks on fresh and tasty dishes that offer good value. Though there are minor mentions of delays in service, the overall impression remains very positive with the restaurant frequently being referred to as a highlight of their stay.
Rooms
At the Hilton Garden Inn Santiago Del Estero, rooms are a standout feature, consistently praised for their spaciousness and comfort. Guests highlight the large, modern and well-equipped rooms, often describing them as spectacular and beautiful. The bathrooms also receive high marks, noted for excellent water pressure and luxurious amenities such as whirlpool bathtubs and first-class design.
The beds are often mentioned as being very comfortable, ensuring a good night's sleep and the rooms come complete with modern decorations and tastefully simple styles. Rooms are also described as clean and equipped with impressive technology, including excellent-sized TVs.
Guest feedback emphasizes the exceptional size of the rooms, providing ample space to relax. Many rooms offer great views of the city and feature fantastic natural lighting. Additional amenities like an ironing board, iron and attentive room service further enhance the guest experience. The hotel staff receive accolades for their excellent service and attentiveness, complementing the comfortable and luxurious room experience.
Beds
Hilton Garden Inn Santiago Del Estero stands out for the exceptional comfort of its beds. Guests frequently highlight the beds as very comfortable with some describing them as super comfortable and incredibly comfy. The mattresses are generally well-received for their softness, contributing to restful sleep, although one guest did mention experiencing back pain from a super soft mattress. Many praise the spaciousness and coziness of the beds, especially the king-sized ones. Additionally, the high-quality linens further enhance the comfort level. Overall, the beds at this hotel contribute significantly to a pleasant and restful stay, complemented by good service.
Cleanliness
The Hilton Garden Inn Santiago Del Estero - 4 Estrellas consistently receives high praise for its cleanliness. Guests frequently describe the hotel as impeccable, very clean and spotless with outstanding attention to detail in maintaining a pristine environment. The facilities, which are also commended for being new and high-quality, contribute to an overall excellent experience marked by neatness and comfort. While a couple of reviews noted areas for improvement in bathroom presentation and room assignment, the predominant feedback highlights tremendous cleanliness and freshly maintained spaces. The combination of superior cleanliness and well-kept facilities positions this hotel as a top choice for travelers seeking comfort and quality.
Staff
The Hilton Garden Inn Santiago Del Estero - 4 Estrellas earns high praise for its exceptional staff. Guests frequently commend the friendliness, kindness and attentiveness of the hotel employees. From check-in to check-out, the staff's courteous and helpful nature is consistently highlighted. Specific mentions include the impressive service provided by receptionists like Mariana, Mariano, Omar, Sebastian and Luis, who go above and beyond to ensure a pleasant stay.
Reviews emphasize the staff's professionalism and readiness to assist at all times. Whether it's the reception, restaurant, housekeeping or spa, each area of the hotel is noted for its outstanding service. Visitors appreciate the warm and welcoming atmosphere created by the team, which enhances the overall experience.
Clean and comfortable facilities also contribute to the positive feedback with guests appreciating the well-maintained premises and efficient service. The hotel staff’s excellent performance across various roles, paired with their genuine kindness and willingness to help, make Hilton Garden Inn Santiago Del Estero a highly recommended choice for travelers seeking a memorable stay.
Spa
The spa at Hilton Garden Inn Santiago Del Estero has received glowing remarks from guests who appreciate its excellence and modern amenities. Many visitors have praised the spa as excellent, luxurious and extraordinary. It's described as a beautiful and pleasant space with a hydrotherapy circuit that numerous guests found spectacular and included in the room rate. Several reviews highlight the massages, particularly those administered by polite and attentive staff like Sebastian and Ricardo, as highly recommended and exceeding expectations.
Guests have noted that the complete spa circuit is very good with facilities that contribute to a restful and splendid weekend. The staff's attention and friendliness have been commended as making the experience even more enjoyable. However, a few visitors mentioned areas for improvement, such as the need for more staff, better cleaning and addressing issues like cold spa water and malfunctioning machines.
Despite minor drawbacks, the overall sentiment towards the spa remains highly favorable. Guests are especially impressed by the hydrotherapy circuit and the comprehensive range of spa services available, cementing its status as one of the best features of the hotel.
Pool
The pool at the Hilton Garden Inn Santiago Del Estero earns high praise from guests for its overall quality and appeal. Descriptions like "impeccable," "very beautiful," and "spectacular" paint a clear picture of a well-maintained and enjoyable space. Guests particularly appreciate the heated feature of the pool, adding to the comfort and convenience it offers. The hotel provides both outdoor and indoor pool options, enhancing the overall experience for visitors.
The pool is noted for being spacious, described as "huge," and part of a "nice pool area." However, a few minor concerns are mentioned. Some guests indicated that the pool water can be cold and that on windy days, the top-floor location can make it less pleasant without additional heating. Additionally, there seems to be a lack of lounge chairs, which might affect the relaxation experience.
Combining the merits of its cleanliness, size and dual indoor-outdoor options with a few areas for improvement, the pool area at Hilton Garden Inn Santiago Del Estero offers a generally positive experience for its guests.
Parking
The Hilton Garden Inn Santiago Del Estero offers convenient and secure parking facilities that guests find highly satisfactory. The underground and spacious parking lot is praised for its practicality, comfort and safety. The convenience of having parking included with the room and located within the hotel building adds to the overall positive experience. Despite occasional complications with the entrance and exit during heavy traffic and the need for frequent validation, the overall feedback remains favorable. Many guests find the parking excellent, comfortable and perfect for their needs.
Yes, Hilton Garden Inn Santiago Del Estero - HILTON HOTELS has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hilton Garden Inn Santiago Del Estero - HILTON HOTELS.
No, Hilton Garden Inn Santiago Del Estero - HILTON HOTELS doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Santiago Del Estero - HILTON HOTELS.
Yes, Hilton Garden Inn Santiago Del Estero - HILTON HOTELS has a gym.