Hotel Casa del Marqués
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Summary of reviewsHotel Casa del Marqués in Santillana del Mar is widely celebrated for offering an enchanting blend of historical charm and modern luxury. Nestled in the heart of a picturesque medieval village, the hotel's exceptional location allows guests to explore local attractions, restaurants and shops easily. The historical building with its cozy and homely atmosphere, enhances the immersive experience, making it feel like a step back in time. Despite some challenges with access due to local restrictions, the overall sentiment is overwhelmingly positive, thanks in part to the attentive and personable staff who enhance the stay.
Breakfast at the hotel is highly praised for its quality and variety, featuring sumptuous buffets that include made-to-order hot dishes with high-quality local products. Guests highlight the spectacular presentation and the diverse choices that cater to even the most demanding palates. The beautiful dining areas and exceptional service further elevate the breakfast experience, despite a few mentions of it being somewhat pricey.
The hotel's rooms receive consistently high marks for their cleanliness, comfort and elegant decor. Spacious and well-equipped with modern amenities, the rooms often feature lovely terraced balconies with views of picturesque gardens. The tasteful decor, comfortable beds and well-appointed bathrooms ensure a restful and enjoyable stay, although some guests noted that a few furnishings could use an update.
Maintaining impeccable cleanliness and meticulous attention to detail, the hotel's service stands out as first-class. The attentive and responsive staff, including notable mentions of individuals like Mrs. Eva at reception, leave lasting positive impressions on guests. This high level of service, combined with the historical yet luxurious setting, makes for an unforgettable experience.
The hotel also offers secure and convenient parking options. On-site parking is available behind a closed garage door with assigned spots ensuring organization and ease of access, even in the narrow streets typical of the town. Public parking options nearby also receive positive feedback, making the overall parking experience seamless and convenient.
Comfortable beds are another highlight with many guests praising them as exceptionally comfortable, contributing significantly to an enjoyable stay. The luxurious bedding and spacious beds enhance the overall comfort and satisfaction for guests.
While the hotel's five-star rating has been questioned by some, who felt certain amenities like a restaurant and sauna were lacking, many guests still regard it as a high-value, luxurious destination. The property's beauty, exceptional service and charming ambiance are frequently highlighted, although some believe it could use a few upgrades to fully meet five-star standards.
As a beautiful boutique hotel, Hotel Casa del Marqués stands out for its renovated old building, tropical gardens and stylish atmosphere. The blend of historical elegance and modern luxury offers guests an exquisite experience that mirrors the charm and authenticity of the medieval village of Santillana del Mar.
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Breakfast at the hotel is highly praised for its quality and variety, featuring sumptuous buffets that include made-to-order hot dishes with high-quality local products. Guests highlight the spectacular presentation and the diverse choices that cater to even the most demanding palates. The beautiful dining areas and exceptional service further elevate the breakfast experience, despite a few mentions of it being somewhat pricey.
The hotel's rooms receive consistently high marks for their cleanliness, comfort and elegant decor. Spacious and well-equipped with modern amenities, the rooms often feature lovely terraced balconies with views of picturesque gardens. The tasteful decor, comfortable beds and well-appointed bathrooms ensure a restful and enjoyable stay, although some guests noted that a few furnishings could use an update.
Maintaining impeccable cleanliness and meticulous attention to detail, the hotel's service stands out as first-class. The attentive and responsive staff, including notable mentions of individuals like Mrs. Eva at reception, leave lasting positive impressions on guests. This high level of service, combined with the historical yet luxurious setting, makes for an unforgettable experience.
The hotel also offers secure and convenient parking options. On-site parking is available behind a closed garage door with assigned spots ensuring organization and ease of access, even in the narrow streets typical of the town. Public parking options nearby also receive positive feedback, making the overall parking experience seamless and convenient.
Comfortable beds are another highlight with many guests praising them as exceptionally comfortable, contributing significantly to an enjoyable stay. The luxurious bedding and spacious beds enhance the overall comfort and satisfaction for guests.
While the hotel's five-star rating has been questioned by some, who felt certain amenities like a restaurant and sauna were lacking, many guests still regard it as a high-value, luxurious destination. The property's beauty, exceptional service and charming ambiance are frequently highlighted, although some believe it could use a few upgrades to fully meet five-star standards.
As a beautiful boutique hotel, Hotel Casa del Marqués stands out for its renovated old building, tropical gardens and stylish atmosphere. The blend of historical elegance and modern luxury offers guests an exquisite experience that mirrors the charm and authenticity of the medieval village of Santillana del Mar.
Boutique-style Hotel
Housed in a historic building, this hotel offers a delightful and quiet oasis with a green garden and terrace. Its location in Santillana del Mar provides a unique cultural experience.
Luxury Hotel
This charming hotel in Santillana del Mar offers luxurious rooms with traditional decor and modern amenities. Its central location in the historic village and personalized service provide an exclusive experience.
Family Friendly Hotel
The hotel has a great guest rating and offers room service, a restaurant, a bar, parking, and child care. It also offers laundry services, a game room, laundry facilities, family rooms, and a tour desk.
Hotel with Parking
Located centrally, this hotel offers parking which is highly valuable. This allows guests to easily explore the area without worrying about parking.
Small Hotel
This hotel is praised for its beautiful atmosphere and helpful staff. It offers delightful rooms and an unbeatable location, perfect for immersing yourself in the village's charm.
5-Star Hotel
Situated in Santillana del Mar, this 5-star hotel is set in a carefully renovated 15th-century building. It offers a blend of historical charm and modern comforts, providing a unique and luxurious stay.
Hotel Taking Steps Towards Sustainability
Business Hotel
About Hotel Casa del Marqués
License: G5770
Guest Reviews
Location
Breakfast
Visitors have also enjoyed the lovely and spacious dining areas, which include a relaxing outdoor space and a beautiful garden setting. The service is frequently commended with staff being described as friendly, helpful and providing top-notch service, particularly during breakfast hours.
A recurring theme in the reviews is the exceptional quality and presentation of the breakfast with many guests using adjectives like delicious, spectacular and fabulous. The variety is also noted with offerings ranging from fruit and pastries to freshly prepared Spanish omelettes, all contributing to a very complete and satisfying meal.
A few guests mentioned that the breakfast, although excellent, could be perceived as a bit pricey. Nonetheless, the overall sentiment remains overwhelmingly positive with many guests planning to return for another delightful breakfast experience at Hotel Casa del Marqués.
Rooms
Guests appreciate the tasteful decor throughout the property, noting that it enhances the overall luxurious feel. The hotel's aesthetics—ranging from stunning interiors to rustic-style decorations—add a touch of elegance and warmth. Reviews indicate that the rooms are not only visually appealing but also functional with excellent mattresses and pillows contributing to a great night's sleep.
The hotel's location is another strong point, described as full of charm and ideally situated. Although finding the hotel can be a bit tricky and some rooms have seen better days in terms of furniture and fixtures, the overall impression remains positive. Guests are particularly fond of the rooms with balconies facing the garden, which offer a quiet and peaceful retreat.
In summary, Hotel Casa del Marqués delivers an exceptional experience with its spacious, comfortable and well-equipped rooms, beautifully integrating modern comfort with charming decor. Despite minor shortcomings, such as the occasional need for fixture updates and the simplicity of the breakfast, the hotel stands out as a delightful and highly recommended stay.
Beds
Cleanliness
Staff
The service across the board—from the reception to the wait staff—is consistently praised for its high standards and genuine warmth. The entire team takes pride in delivering exquisite service, contributing significantly to the hotel's welcoming and pleasant atmosphere. Whether through their proficiency in multiple languages or their attentive nature, the staff's efforts to make guests feel at home are evident.
In summary, the staff at Hotel Casa del Marqués are not just employees but an integral part of the guest experience, consistently ensuring that visitors feel valued and cared for throughout their stay.
Parking
For those unable to secure on-site parking, there are public parking options just 200 meters away and guests report that these too are stress-free and not problematic. The hotel's parking facilities are consistently noted as being excellent, well-organized and a significant convenience, especially for those with a car full of luggage and valuables. Staff assistance in navigating to and utilizing the parking also enhances the experience, making the overall stay even more pleasant.
Ultimately, Hotel Casa del Marqués ensures a seamless and secure parking experience, contributing to its appeal and convenience for travelers exploring this beautiful historic town.
5 Star
However, some guests questioned the hotel's five-star rating, suggesting it felt more like a four-star establishment. Several reviewers mentioned that certain amenities typically expected of a five-star hotel, such as a restaurant and sauna, were missing. The hotel's breakfast received mixed reviews with some considering it excellent, while others felt it did not meet five-star standards.
Despite these critiques, many guests believed the hotel upheld a high level of comfort and style, providing good value for the price. Overall, Hotel Casa del Marqués is lauded for its charm, service and historical elegance, though it may need some upgrades to fully meet five-star expectations for all travelers.
Boutique-Style
Luxury
No, Hotel Casa del Marqués doesn't have any pool.
No, a spa isn't available at Hotel Casa del Marqués.
No, Hotel Casa del Marqués doesn't allow dogs.
Yes, parking facilities are available at Hotel Casa del Marqués.
No, Hotel Casa del Marqués doesn't have a gym.
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