Eurostars Hotel Real
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Summary of reviewsEurostars Hotel Real in Santander offers an exceptional location that captivates guests with its stunning bay views and serene surroundings. This historic and elegant hotel is situated in a beautiful neighborhood, providing a picturesque, tranquil retreat with convenient access to the beach and local attractions like Magdalena Palace and the Sardinero area. Despite being a bit distant from the city center, the hotel's elevated position and easy parking options make it accessible and enjoyable for those traveling by car or willing to use local transportation.
The breakfast experience at Eurostars Hotel Real is widely praised for its diversity, high-quality offerings and stunning setting. Guests frequently commend the extensive and generous breakfast buffet, particularly enjoying dining on the terrace with its amazing views. Although there are minor areas for improvement, the overall sentiment is positive, highlighting the breakfast as a superb start to the day.
Dinner at the hotel receives mixed but generally favorable reviews. Many guests applaud the excellent food quality and service, enjoying the beautiful dining spaces and pleasant ambiance. However, there are consistent observations about limited availability and food consistency with the restaurant closed on certain evenings and occasional lapses in menu variety and quality. Despite these issues, those who enjoyed their meals found the experience satisfying and well-serviced.
The rooms at Eurostars Hotel Real are spacious, comfortable and clean with many guests appreciating the impressive bay views, classic decor and historical charm. While some rooms have been noted as outdated and in need of renovation, the general sentiment leans towards satisfaction with room size, cleanliness and breathtaking views.
The hotel's cleanliness is highly praised with immaculate public spaces, well-maintained gardens and thorough housekeeping services. However, a few inconsistencies in housekeeping standards have been observed, such as occasional dusty carpets or outdated furniture.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and attentiveness. Guests consistently praise the warm and welcoming reception staff and the overall high level of service, which significantly enhances the guest experience.
Eurostars Hotel Real offers free WiFi with some guests enjoying seamless connectivity while others encounter challenges with the speed and strength of the connection. The gym, however, falls short of guest expectations, being described as old, poorly equipped and in need of updates.
The pool has been a point of contention with many guests noting its absence or closure during their stays, particularly lamented during peak seasons. Despite one mention of the pool being very nice, its unavailability has been a recurring disappointment.
The hotel provides ample and convenient parking options, which are well-received by guests. Families find the hotel welcoming and enjoyable with a friendly atmosphere suitable for children, while the hotel also maintains a luxurious and historic ambiance that appeals to adults seeking a romantic or business retreat.
Overall, guests frequently praise the comfort and quality of the beds, though preferences for mattress firmness vary. While some find the beds extremely comfortable, others feel they are too hard. The five-star rating of the hotel receives mixed reviews with some guests affirming its luxury and superior service, while others feel it does not consistently meet five-star standards, pointing to outdated facilities and a mismatch between price and perceived value.
In summary, Eurostars Hotel Real blends history, elegance and modern comforts, offering a mostly positive guest experience marked by exceptional service, stunning views and a tranquil setting. Despite some areas needing improvement, particularly in dining availability, room updates and wellness facilities, the hotel stands out for its charm, cleanliness and friendly staff.
Categories
The breakfast experience at Eurostars Hotel Real is widely praised for its diversity, high-quality offerings and stunning setting. Guests frequently commend the extensive and generous breakfast buffet, particularly enjoying dining on the terrace with its amazing views. Although there are minor areas for improvement, the overall sentiment is positive, highlighting the breakfast as a superb start to the day.
Dinner at the hotel receives mixed but generally favorable reviews. Many guests applaud the excellent food quality and service, enjoying the beautiful dining spaces and pleasant ambiance. However, there are consistent observations about limited availability and food consistency with the restaurant closed on certain evenings and occasional lapses in menu variety and quality. Despite these issues, those who enjoyed their meals found the experience satisfying and well-serviced.
The rooms at Eurostars Hotel Real are spacious, comfortable and clean with many guests appreciating the impressive bay views, classic decor and historical charm. While some rooms have been noted as outdated and in need of renovation, the general sentiment leans towards satisfaction with room size, cleanliness and breathtaking views.
The hotel's cleanliness is highly praised with immaculate public spaces, well-maintained gardens and thorough housekeeping services. However, a few inconsistencies in housekeeping standards have been observed, such as occasional dusty carpets or outdated furniture.
Staff at the hotel are frequently highlighted for their friendliness, professionalism and attentiveness. Guests consistently praise the warm and welcoming reception staff and the overall high level of service, which significantly enhances the guest experience.
Eurostars Hotel Real offers free WiFi with some guests enjoying seamless connectivity while others encounter challenges with the speed and strength of the connection. The gym, however, falls short of guest expectations, being described as old, poorly equipped and in need of updates.
The pool has been a point of contention with many guests noting its absence or closure during their stays, particularly lamented during peak seasons. Despite one mention of the pool being very nice, its unavailability has been a recurring disappointment.
The hotel provides ample and convenient parking options, which are well-received by guests. Families find the hotel welcoming and enjoyable with a friendly atmosphere suitable for children, while the hotel also maintains a luxurious and historic ambiance that appeals to adults seeking a romantic or business retreat.
Overall, guests frequently praise the comfort and quality of the beds, though preferences for mattress firmness vary. While some find the beds extremely comfortable, others feel they are too hard. The five-star rating of the hotel receives mixed reviews with some guests affirming its luxury and superior service, while others feel it does not consistently meet five-star standards, pointing to outdated facilities and a mismatch between price and perceived value.
In summary, Eurostars Hotel Real blends history, elegance and modern comforts, offering a mostly positive guest experience marked by exceptional service, stunning views and a tranquil setting. Despite some areas needing improvement, particularly in dining availability, room updates and wellness facilities, the hotel stands out for its charm, cleanliness and friendly staff.
Luxury Hotel
This 5-star hotel offers luxurious rooms with stunning sea views and is known for its exceptional service and elegant ambiance. It features a state-of-the-art business center, spacious conference areas, and multiple meeting rooms.
Historic Hotel
Dating back to 1917 and commissioned by King Alfonso XIII, this hotel has hosted royalty and world-renowned figures. Its stunning location overlooking the bay of Santander, coupled with its rich history, makes it a landmark historic hotel.
Year erected: 1917
What is the history of the property?
The history of the Hotel Real is told in a similar way to that of the city of Santander. During its hundred years of life, the hotel has battled storms and hurricanes; it has survived the great fire of Santander and a civil war. It has also been part of the happiest moments of the city and its inhabitants, hosting great festivities and important monarchic, political and cultural receptions.
King Alfonso XIII received the preliminary project for the construction of the hotel on 4 September 1915 from the architect Javier González de Riancho, who proposed that the building be located on the site the monarch had in mind, between Avenida de la Reina Victoria and Paseo de Pérez Galdós.
An initial project is proposed for a luxurious hotel of solid and elegant construction. It would consist of six floors, four of which would be used as bedrooms, with a group of rooms, all with en-suite bathrooms.
The hotel would be surrounded by a park and from its terraces there would be a view of the sea and its coastline. On 18 September, the final approval of the site was obtained and Javier González de Riancho's project was accepted. The tender was awarded to a Basque contractor who undertook to have the works completed by 31 March 1917.
On 26 February 1916, the Sociedad Anónima del Hotel Real was created and constituted, which would be responsible for the purchase of the land, the construction, management and operation of the hotel.
The history of the Hotel Real is told in a similar way to that of the city of Santander. During its hundred years of life, the hotel has battled storms and hurricanes; it has survived the great fire of Santander and a civil war. It has also been part of the happiest moments of the city and its inhabitants, hosting great festivities and important monarchic, political and cultural receptions.
King Alfonso XIII received the preliminary project for the construction of the hotel on 4 September 1915 from the architect Javier González de Riancho, who proposed that the building be located on the site the monarch had in mind, between Avenida de la Reina Victoria and Paseo de Pérez Galdós.
An initial project is proposed for a luxurious hotel of solid and elegant construction. It would consist of six floors, four of which would be used as bedrooms, with a group of rooms, all with en-suite bathrooms.
The hotel would be surrounded by a park and from its terraces there would be a view of the sea and its coastline. On 18 September, the final approval of the site was obtained and Javier González de Riancho's project was accepted. The tender was awarded to a Basque contractor who undertook to have the works completed by 31 March 1917.
On 26 February 1916, the Sociedad Anónima del Hotel Real was created and constituted, which would be responsible for the purchase of the land, the construction, management and operation of the hotel.
What was the era and/or the architectural style in which the property was built?
The Hotel Real was built at the beginning of the 20th century. It still conserves its original structure. It has seven floors, including the basement and the main floor. The main floor consists of a succession of large galleries, terraces and lounges decorated with elements inspired by the English Georgian, Adams and French Louis XVI styles. All of them are representative of neoclassicism, although, in the architect's words, "treated with the sparseness characteristic of grand hotels".
This neoclassical style can be perceived throughout the hotel, with decorative details designed by the architect himself, such as the classic furniture in fine wood, which is in excellent condition.
Show more...The Hotel Real was built at the beginning of the 20th century. It still conserves its original structure. It has seven floors, including the basement and the main floor. The main floor consists of a succession of large galleries, terraces and lounges decorated with elements inspired by the English Georgian, Adams and French Louis XVI styles. All of them are representative of neoclassicism, although, in the architect's words, "treated with the sparseness characteristic of grand hotels".
This neoclassical style can be perceived throughout the hotel, with decorative details designed by the architect himself, such as the classic furniture in fine wood, which is in excellent condition.
Hotel for Honeymoon
Overlooking the Bay of Santander, this hotel offers luxurious accommodations and exceptional service. The stunning views and serene atmosphere make it ideal for a romantic and relaxing honeymoon.
Business Hotel
This 5-star hotel offers meeting rooms and event spaces suitable for business meetings. It also provides amenities such as a restaurant, fitness center, and spa, beneficial for business travelers seeking relaxation and convenience.
Hotel with Gym
This palace-style hotel offers a free gym and elegant rooms. The gym allows guests to maintain their fitness routine while enjoying beautiful views of Santander Bay and El Sardinero Beach.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 4
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 1
Cost for using the gym: Free for guests
Gym opening hours: 07:00 - 22:00
Show more...5-Star Hotel
This iconic 5-star hotel is renowned for its prime location overlooking Santander Bay and Playa de los Peligros. It features a historic elegant design, a Thalassotherapy center with a heated saltwater pool, sauna, and whirlpool, and offers panoramic sea views from its rooms and restaurant.
Hotel with Indoor Pool
The hotel boasts a Thalassotherapy Centre with a heated indoor pool that includes massage jets. Guests can also enjoy a sauna and Turkish bath within the spa facilities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
About Eurostars Hotel Real
License: G5953
Guest Reviews
Location
While the hotel is a bit distant from the city center, approximately a 30-minute uphill walk, its location is still convenient for those with a car or willingness to use local transportation. The proximity to the beach, Magdalena Palace and Sardinero area makes it an ideal spot for beachgoers and explorers alike. The peaceful suburban setting allows guests to enjoy a tranquil stay away from the hustle and bustle of the city center.
The hotel's historic and elegant building adds a touch of charm and exclusivity to the stay, making it feel like a step back in time with all the modern comforts. Easy and free parking options further enhance its accessibility. Those looking for spectacular views and a quiet retreat will find the Real Eurostars Hotel a perfect match.
Breakfast
However, some reviews mention areas for improvement. A few guests felt the breakfast did not fully meet the expectations for a 5-star hotel, citing a lack of variety and certain luxury touches like freshly squeezed orange juice. There were occasional comments on the breakfast being a bit pricey and inconsistent service quality.
Nonetheless, the vast majority of guests were satisfied, emphasizing the delightful and comprehensive nature of the meal with many finding it a perfect start to their day. The setting, service and breadth of options make breakfast at Eurostars Hotel Real a memorable and cherished part of the stay.
Dinner
However, there were also consistent concerns about the restaurant's availability and food consistency. The restaurant is closed on Tuesday and Wednesday evenings and some guests found it limited when it was open. Complaints included repetitive dinner service, average food quality and a menu not living up to five-star standards. There were moments when the restaurant's closure led to limited food options, inconveniencing guests expecting full service. Additionally, some diners experienced disappointing dishes and minimal variety, pointing out specific items like insipid foie gras and tough Iberian ham.
Despite these issues, the bar and dining areas were often well-received with mentions of good cuisine and a pleasant atmosphere. Those who enjoyed their meals found the restaurant to be very good, not overly expensive with lovely food and great service. Ultimately, Eurostars Hotel Real provides a mostly favorable dining environment when operational, although the inconsistency and closures can detract from the overall experience.
Rooms
Several reviews highlight the stunning views from the balconies and windows, adding a serene ambiance to the stay. The historical charm of the hotel is reflected in the classic furniture and décor, contributing to an elegant atmosphere that many find appealing.
Despite the overall positive feedback, some rooms have received criticism for being outdated and in need of renovation. Issues such as dusty carpets, old furniture and poorly maintained facilities have been noted, as well as occasional noise from neighboring floors.
Nonetheless, the general sentiment leans towards satisfaction with the room size, cleanliness and the breathtaking views. The combination of spacious, comfortable rooms with historical elegance and excellent views makes Eurostars Hotel Real a memorable choice for guests.
Beds
However, there were mixed opinions regarding the firmness of the mattresses. While several guests found the beds extremely comfortable, others felt the beds were too hard or not as comfortable as expected. The size of the beds also garnered mixed feedback; while some appreciated the huge and large beds, others felt that the double beds were extremely small and suggested requesting two beds instead.
Overall, the bedding and mattresses received good reviews for their comfort and quality, though individual preferences for mattress firmness varied among guests.
Cleanliness
However, there are a few inconsistencies in some guest experiences. There are mentions of rooms where the carpet needed more thorough cleaning or was stained and isolated remarks about unpleasant smells. A few reviews noted outdated furniture and lapses in housekeeping standards, such as dust in rooms and previously used coffee and tea supplies. Despite these occasional issues, the overwhelming majority of guests appreciate the high standards of cleanliness and comfort provided.
Staff
The hotel’s service is described as top-notch with staff demonstrating a high level of professionalism while maintaining a warm and approachable demeanor. Whether it’s the meticulously attentive breakfast team or the courteous and pleasant personnel throughout the hotel, the emphasis on excellent customer care is evident.
Guests mention that interactions with the staff are enjoyable, noting that employees seem genuinely happy to assist and are adept at making each stay memorable. This exceptional treatment fosters a welcoming environment, bolstered by the staff's proactive nature in ensuring a comfortable and pleasant stay. The combination of the staff's superb service, professional attitude and friendly nature contributes significantly to the hotel’s charm and enduring appeal.
Wi-Fi
Gym
Pool
Parking
Family
5 Star
However, not all feedback aligns with this perspective. Several guests have expressed disappointment, stating that the hotel does not live up to its five-star rating. Comments point to room facilities that fall short of expectations for such a high-ranking establishment and a general sentiment that the hotel do not consistently meet the standards one would anticipate. The hotel has been described by some as outdated with others suggesting it feels more like a four-star hotel or even less by comparison to other five-star experiences. Regular mentions highlight that while the hotel carries five stars in price, the value and quality do not always correspond.
In summary, while Eurostars Hotel Real can offer a luxurious and service-oriented stay that aligns with five-star expectations for some, there is a noticeable contingent of guests who feel it does not entirely embody the excellence typically associated with its rating.
Historic
Luxury
Rooms are exceptionally large and luxurious, some offering breathtaking views of the sea. The comfort of these well-appointed spaces, combined with stunning vistas, truly enhances the high-class experience. The luxury upgrade options, including rooms with sea views, add to the sense of grandeur.
Diners can enjoy meals at Peter's wonderful luxury tavern, which is one of the high-end restaurant options on site. This is complemented by first-class amenities and a staff dedicated to maintaining the highest standards of service, ensuring a stay that lives up to its five-star reputation. Although some guests mention a certain nostalgia or faded luxe, the overall impression is one of decadent luxury and a beautifully traditional luxury hotel.
Despite a few comments suggesting the hotel might lean more towards four-star service and missing elements to perfect its five-star status, the Eurostars Hotel Real continues to impress as a grand luxury destination with stunning views, historic allure and a consistently impressive ambiance.
Romantic
Yes, Eurostars Hotel Real has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Eurostars Hotel Real.
No, Eurostars Hotel Real doesn't allow dogs.
No, parking facilities aren't available at Eurostars Hotel Real.
Yes, Eurostars Hotel Real has a gym. For more information, read the answers to the Gym questionnaire
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