Aguas Mornas Palace Hotel
Santo Amaro da Imperatriz
-27.69598400,
-48.82646500
,
Avenida Coronel Antonio Lehmkhul 2487
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Summary of reviewsAguas Mornas Palace Hotel is celebrated for its stunning location in the lush Atlantic Forest, offering a serene environment perfect for relaxation and leisure. Guests frequently praise its beautiful natural surroundings and the tranquility they provide, which are complemented by the hotel's excellent service and attentive staff. The thermal pools are a standout feature, providing naturally heated, clean, and pure water that offers a refreshing experience amidst nature.
The dining experience at the hotel is generally lauded, with exceptional breakfast offerings that include a diverse selection of fruits, breads, sweets, and savory pastries. Meals, particularly lunch and dinner, are commended for their quality and flavor, although some guests suggest a broader menu variety. Despite minor critiques, the overall dining experience remains satisfying and contributes to guests' enjoyment.
While the hotel excels in its surroundings and dining, the rooms reflect a need for significant updates. The accommodations are spacious but show signs of age, such as outdated furniture and mattresses, and require improved maintenance, especially in the bathrooms. Enhancements in these areas would align with the potential and overall appeal of the hotel's space.
In terms of cleanliness, external areas like gardens are impeccably maintained, adding to the outdoor experience. However, there are noted concerns regarding some internal areas, including bathrooms, that need more consistent attention to hygiene and maintenance.
The hotel's staff is regarded as a highlight, consistently providing exceptional service. Their professionalism and friendliness contribute greatly to the warm, welcoming atmosphere experienced by guests. The combination of attentive service, well-placed facilities, and activities available make Aguas Mornas Palace Hotel an ideal choice for family vacations, attracting families who appreciate the mineral hot springs and tranquil environment for quality time together.
Overall, Aguas Mornas Palace Hotel stands out with its breathtaking location, exemplary service, and delightful pool experience, making it a peaceful retreat. The hotel's appeal would be further enhanced with room updates and improvements in cleanliness and maintenance, ensuring a more comfortable stay for future visitors.
Categories
The dining experience at the hotel is generally lauded, with exceptional breakfast offerings that include a diverse selection of fruits, breads, sweets, and savory pastries. Meals, particularly lunch and dinner, are commended for their quality and flavor, although some guests suggest a broader menu variety. Despite minor critiques, the overall dining experience remains satisfying and contributes to guests' enjoyment.
While the hotel excels in its surroundings and dining, the rooms reflect a need for significant updates. The accommodations are spacious but show signs of age, such as outdated furniture and mattresses, and require improved maintenance, especially in the bathrooms. Enhancements in these areas would align with the potential and overall appeal of the hotel's space.
In terms of cleanliness, external areas like gardens are impeccably maintained, adding to the outdoor experience. However, there are noted concerns regarding some internal areas, including bathrooms, that need more consistent attention to hygiene and maintenance.
The hotel's staff is regarded as a highlight, consistently providing exceptional service. Their professionalism and friendliness contribute greatly to the warm, welcoming atmosphere experienced by guests. The combination of attentive service, well-placed facilities, and activities available make Aguas Mornas Palace Hotel an ideal choice for family vacations, attracting families who appreciate the mineral hot springs and tranquil environment for quality time together.
Overall, Aguas Mornas Palace Hotel stands out with its breathtaking location, exemplary service, and delightful pool experience, making it a peaceful retreat. The hotel's appeal would be further enhanced with room updates and improvements in cleanliness and maintenance, ensuring a more comfortable stay for future visitors.
Family Friendly Hotel
Located in Aguas Mornas, this hotel offers a tranquil environment with access to natural hot springs. The combination of relaxation and therapeutic benefits makes it suitable for families seeking a peaceful retreat.
Hotel with Parking
This hotel provides free private parking. It is implied to be spacious enough to accommodate guests and offers other amenities to enhance their experience.
Hotel with Outdoor Pool
This palace hotel includes an outdoor swimming pool as one of its amenities. Guests can enjoy swimming and relaxing by the outdoor pool.
Hotel with Indoor Pool
This hotel is recognized for its thermal waters, allowing guests to enjoy the benefits of natural hot springs in its pool areas.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
Nestled in a picturesque area of lush Atlantic Forest, Aguas Mornas Palace Hotel boasts a superb location that continually meets visitor expectations. Surrounded by stunning green hills, the hotel provides an ideal backdrop for relaxation and leisure, complementing its excellent selection of thermal pools. Guests frequently highlight the beauty and tranquility of the location, describing it as a very beautiful and pleasant place. The hotel not only offers captivating natural surroundings but also includes excellent service, attentive staff, and a good coffee experience. Whether one is looking to unwind or explore, this hotel offers an appealing blend of nature and hospitality.
Guests at Aguas Mornas Palace Hotel rave about the exceptional breakfast offerings, highlighting its diverse and ample selection. Visitors enjoy a wide range of options, including various fruits, cold cuts, and numerous types of breads, sweets, and savory pastries. The breakfast experience is frequently described as excellent and very good, with nothing lacking in terms of variety and quality. Meals at the hotel, encompassing lunch and dinner, also receive praise for their deliciousness, adding to an overall satisfying dining experience.
Guests have shared a range of impressions about dining at Aguas Mornas Palace Hotel. The meals, particularly lunch and dinner, receive praise for their excellent quality and wonderful flavor. Many guests commend the variety, seasoning, and presentation of the food, highlighting it as a standout aspect of their stay. However, some guests feel there is room for improvement in terms of menu variety, noting that the buffet could have more options and a more gourmet selection. Despite these suggestions, the overall dining experience is generally positive, with some reviews even describing the meals as spectacular. An isolated incident was mentioned about limited kitchen operations on a Sunday night after midnight, but it does not overshadow the overall positive feedback regarding the dining experience at the hotel.
Aguas Mornas Palace Hotel offers rooms that are simple yet comfortable, and they mostly meet the guests' basic needs. However, a common sentiment is that the accommodations are due for significant updates. Many guests have noted the aging infrastructure and the evident wear and tear of the rooms, suggesting that refurbishments could greatly enhance the hotel's appeal. The mattresses and furniture appear outdated, and there are mentions of substandard maintenance in some areas, particularly the bathrooms, which often require better cleaning. Guests also pointed out issues such as musty smells, old door and window covers, and inadequate television sizes in some luxury rooms. While the rooms are spacious, improvements are necessary to match the potential of the hotel's overall space and to ensure a more pleasant stay for future visitors.
The reviews of the beds at Aguas Mornas Palace Hotel paint a mixed picture. On a positive note, many guests found the beds to be comfortable, with some describing them as excellent. The bedding also receives praise, contributing to a pleasant sleeping experience. However, several reviews mention that the mattresses are old and could use an upgrade, with specific remarks about sagging single beds and uncomfortable sofa beds for additional guests. There is a consistent suggestion for the hotel to improve its mattress and pillow quality to enhance overall comfort.
Aguas Mornas Palace Hotel offers a mixed experience when it comes to cleanliness and maintenance. On a positive note, the external areas, such as the gardens, are maintained to a high standard with impeccable cleanliness, which enhances the outdoor experience for guests. However, there are concerns regarding certain aspects of the hotel’s overall upkeep, as some areas have been noted to need more attention to cleaning and maintenance. Bathrooms, in particular, have been pointed out as needing improvements, with reports of mold and insufficient initial cleaning. Additionally, the hygiene levels in the restaurant could see enhancements to meet guest expectations. While the interior spaces, including the rooms, are generally clean, signs of wear and structural issues, such as leaks and humidity, indicate a need for urgent maintenance to improve the guest experience further. With more consistent attention to these areas, the hotel could significantly increase guest satisfaction.
Aguas Mornas Palace Hotel garners high praise from guests, particularly for its outstanding staff. The team is consistently commended for being kind, attentive, and professional, going above and beyond to make guests feel at home. The reception staff is notably quick and friendly, adding to the warm welcome. Many highlight the exceptional level of service across the board, describing the staff as polite, helpful, and a key factor in the hotel's appeal. The impeccably maintained gardens and external area, set amidst nature, enhance the overall experience, contributing to a serene and relaxing environment. The combination of attentive service and well-kept facilities creates a comfortable and inviting stay for guests.
Aguas Mornas Palace Hotel offers a standout pool experience that guests frequently praise. Visitors consistently speak highly of the naturally heated, clean, and tranquil thermal pools, which promise a refreshing dip with their warm waters. These pools are a central attraction, surrounded by lush nature and an excellent outdoor space that enhances the serenity and relaxation of the stay. Guests appreciate the purity of the water sourced straight from the springs, adding a delightful touch to their visit.
Beyond the pools, the hotel's complex boasts a well-maintained structure, including inviting outdoor areas with walking paths that provide guests with a chance to explore the beautiful surroundings. Additionally, the hotel's sauna and several gaming options offer other leisure activities complementing the aquatic enjoyment. While the indoor pool has been noted for needing an upgrade, it doesn't overshadow the overall delightful experience the hotel offers.
Accommodations are clean and organized, providing comfort and complementing the excellent meals, creating an all-around satisfying stay. Although some concerns are mentioned regarding staffing at the indoor pool and the condition of bicycles, these do not majorly detract from the collective guest approval of the hotel's facilities. Ultimately, Aguas Mornas Palace Hotel stands out as a peaceful retreat with its wonderful team, thermal pools, and welcoming atmosphere.
Aguas Mornas Palace Hotel is widely praised as an exceptional destination for family vacations, offering a serene environment ideal for relaxation. Families particularly enjoy the mineral hot springs, which provide a unique and soothing experience. The hotel's well-maintained grounds and beautiful setting enhance its appeal, ensuring guests have plenty to enjoy. Service excellence is highlighted in reviews, with staff described as exceptionally polite and discreet, contributing significantly to a welcoming atmosphere. With a variety of activities available, the hotel stands out as an ideal spot for families to enjoy quality time together, making it a top choice for those traveling with children.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Beyond the pools, the hotel's complex boasts a well-maintained structure, including inviting outdoor areas with walking paths that provide guests with a chance to explore the beautiful surroundings. Additionally, the hotel's sauna and several gaming options offer other leisure activities complementing the aquatic enjoyment. While the indoor pool has been noted for needing an upgrade, it doesn't overshadow the overall delightful experience the hotel offers.
Accommodations are clean and organized, providing comfort and complementing the excellent meals, creating an all-around satisfying stay. Although some concerns are mentioned regarding staffing at the indoor pool and the condition of bicycles, these do not majorly detract from the collective guest approval of the hotel's facilities. Ultimately, Aguas Mornas Palace Hotel stands out as a peaceful retreat with its wonderful team, thermal pools, and welcoming atmosphere.
Family
Yes, Aguas Mornas Palace Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Aguas Mornas Palace Hotel.
No, Aguas Mornas Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Aguas Mornas Palace Hotel.
Yes, Aguas Mornas Palace Hotel has a gym.
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