Santos-23.96674600,
-46.34151300,
241 Avenida Marechal Floriano Peixoto(Show on Map)
9.0
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsRoomo Santos Residencial is consistently praised by guests for its outstanding location, just a block from the beach and near the city's vibrant center, providing easy access to supermarkets, malls, and various dining options. The hotel's strategic position is ideal for both beach-goers and those exploring Santos' commercial areas, offering a comfortable and family-friendly atmosphere with modern amenities.
Guests frequently commend the hotel for its spacious, clean, and well-maintained rooms, often featuring modern decor and stunning sea views, particularly in deluxe accommodations. The cleanliness of both the rooms and the entire facility receives high marks, contributing to a welcoming ambiance along with excellent service from the staff. The bedding is notably exceptional, with many guests highlighting the comfort of the large, clean, and fragrant beds.
The breakfast service is largely celebrated for its quality and variety, providing a delightful start to the day in a clean and welcoming environment. Meanwhile, the gym adds to the hotel's appeal, being well-equipped, open 24 hours, and offering panoramic sea views, although occasional maintenance on the air conditioning or equipment is noted.
However, reviews indicate mixed experiences with the hotel's Wi-Fi, highlighting instances of unreliability, which can affect the overall stay. Similarly, the pool, despite its pleasant temperature and views, has room for improvement in terms of cleanliness and maintenance, with closures being a recurring issue.
The staff at Roomo Santos Residencial stand out for their professionalism and friendliness, often exceeding guests' expectations with their attentive and helpful nature. This dedication contributes significantly to the overall positive experience at the hotel.
Overall, the Roomo Santos Residencial provides excellent value for money, particularly appreciated by budget-conscious travelers and business guests. Despite minor areas for potential improvement, the combination of its prime location, comfortable accommodations, and commendable service makes it a favored choice among visitors seeking convenience and quality. Show more
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Categories
Hotel with Swimming Pool
Roomo Santos Residencial has Atlantic Ocean views and is near the beach. It is a highly-rated hotel with a pool.
Outdoor Pool
Accessible Hotel
This hotel provides accessibility to upper floors via an elevator. This facilitates movement within the building for guests with mobility needs.
3-Star Hotel
This hotel provides guests with comfortable accommodations and essential amenities. It is suitable for travelers seeking a convenient and affordable stay.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Superior Apartment with City ViewThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment features a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Deluxe ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this apartment also provides a minibar and a flat-screen TV. The unit offers 1 bed.
Superior ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment provides a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Superior Triple RoomThe triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Triple Room with BathroomThe unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Roomo Santos Residencial boasts an outstanding location that continuously impresses its guests. Nestled just a block from the beach and close to the city's bustling center, the hotel provides easy access to supermarkets, malls, and a variety of dining options, making it an ideal choice for travelers who want convenience at their doorstep. Guests appreciate the clean, safe, and well-maintained facilities, which offer comfort and modern amenities. The rooms are spacious, some even providing delightful views of the sea, particularly for those opting for deluxe accommodations. Breakfast at the hotel is noted to be very good, complementing the warm and attentive service from the staff. Visitors repeatedly highlight the hotel's excellent cost-benefit ratio, with its strategic position making it perfect for beach-goers and those looking to explore Santos' commercial areas. The combination of its prime location, along with the comfort and superb service, ensures that Roomo Santos Residencial exceeds guest expectations, providing a pleasant and family-friendly atmosphere.
Breakfast
Roomo Santos Residencial presents a breakfast experience that garners a range of feedback from guests. Most reviewers highlight the breakfast as a standout feature, describing it as excellent, outstanding, and plentiful in variety. Many guests appreciate the complimentary nature of the breakfast, noting the quality and abundance of options available, with dishes that are fresh and ingredients that are of good standard. The breakfast area is often praised for its attentive and polite staff, contributing to an overall positive dining experience.
However, some reviews suggest room for improvement. A portion of the guests mention a decrease in quality compared to previous visits and express a desire for more variety, particularly in fruit options. Additionally, there are mentions of the breakfast being repetitive and the occasional lack of replenishment. Despite these critiques, the breakfast remains a favorable aspect of the hotel, enhanced by the clean and welcoming environment, and the efficient service provided by the hotel staff. Overall, it generally meets and often exceeds guests' expectations, solidifying its reputation for a delightful morning start.
Rooms
Roomo Santos Residencial impresses with its consistently high ratings for cleanliness and comfort. Guests frequently highlight the pristine condition of the rooms and bathrooms, reflecting meticulous housekeeping standards. The accommodations offer spacious layouts, often described as ample enough to comfortably host two people, with many rooms featuring large, comfortable king-size beds and extra-large mattresses. The rooms are notably modern and well-decorated, offering a cozy and welcoming ambiance.
The positive remarks extend to the hotel's amenities, which include beautifully spacious bathrooms and comfortable common areas. Guests appreciate the helpfulness of the staff, especially certain employees noted for their attentiveness. While most reviews focus on the room's comfort, some mention additional perks such as rooms with stunning sea views if opting for the Deluxe option.
Though overall accommodation experiences are quite favorable, minor inconveniences are occasionally mentioned, such as malfunctioning shower doors and air conditioning issues. Despite these occasional drawbacks, guests frequently affirm the hotel’s excellent cost-benefit ratio and express intentions to return.
The hotel is housed in a well-maintained building located in a safe area, slightly distant from the beach. Beyond the rooms, guests note the beautiful views from the pool and gym areas, adding to the appeal of this modern and elegant hotel, ideal for both short and extended stays.
Beds
Roomo Santos Residencial seems to offer a haven of comfort when it comes to bedding, making it a highly recommended choice for travelers prioritizing a restful sleep. Guests have praised the facility's beds for being exceptionally comfortable and clean, with many highlighting the quality of both the mattresses and the bed linens. The beds are notably large, providing ample space for a relaxing experience. Reviewers often mention the delight of sinking into these beds, noting the refreshing scent of the bedding, which contributes to an overall pleasing ambiance. The combination of comfortable pillows and well-maintained bedding further enhances the sleep experience at Roomo Santos Residencial, often being noted as an unexpectedly delightful aspect of their stay.
Cleanliness
Roomo Santos Residencial boasts an impressive reputation for cleanliness, which is frequently highlighted by guests. The hotel consistently receives praise for its impeccable cleanliness, with accommodations described as spotless, neat, and well-maintained. The entrance and general hotel environment are noted for being organized and welcoming. Rooms are consistently highlighted for being clean, comfortable, and true to their online representations, contributing to a pleasant stay.
In addition to its cleanliness standards, the hotel's facilities are praised for being spacious and comfortable, offering guests a hospitable ambiance. Guests also appreciate the excellent location, which is conveniently close to the beach, enhancing the appeal of the spotless surroundings.
Although most feedback emphasizes the high standards of cleanliness, it is occasionally noted that there are areas for improvement, particularly with the thoroughness of room cleaning and the frequency of linen and towel changes. Despite these few exceptions, the overall consensus is that Roomo Santos Residencial provides a clean, comfortable, and well-organized environment for its guests.
Staff
The reviews of Roomo Santos Residencial paint a glowing picture of the hotel's staff, highlighting their exceptional service and professionalism. The reception team is frequently praised for their politeness and efficiency, particularly during check-in, ensuring guests feel welcomed upon arrival. The staff across all departments, from receptionists to parking attendants, are described as extremely friendly, attentive, and helpful, consistently going above and beyond to meet guests' needs. Guests note the staff's competence and training, commenting on their ability to provide information clearly and politely. The overall kindness and proactive nature of the team leave a lasting impression, contributing significantly to a positive and pleasant experience at the hotel. Whether it's the attention to detail or the seamless, quick service, the staff's dedication is evident in every interaction, making guests' stays comfortable and memorable.
Wi-Fi
At Roomo Santos Residencial, guests have shared mixed experiences regarding the Wi-Fi services. The hotel shines with some commendable reviews highlighting a superb Wi-Fi facility, meeting the need for a reliable internet connection, and even offering excellent internet signals. However, there are notable concerns regarding inconsistencies in Wi-Fi performance. Some guests have reported that the Wi-Fi does not work inside the rooms, especially during specific intervals, with connectivity becoming weaker at night or not functioning during weekends. Certain reviews point out issues like unstable connections or weak internet signals affecting the overall experience, particularly in rooms located at the end of hallways. While some guests enjoyed efficient internet services, others found the connection insufficient for tasks like holding meetings. These varied reflections indicate that while Roomo Santos Residencial provides strong connectivity at times, improvements may help ensure a more consistently positive experience in the future.
Gym
Roomo Santos Residencial boasts a gym that garners positive attention from guests, offering an impressive experience for fitness enthusiasts. Among the praises, visitors frequently highlight the well-equipped nature of the facility, noting the abundance of both weight machines and other exercise equipment. The gym's panoramic and stunning sea view enhances the workout environment, offering a picturesque setting that motivates and refreshes. In addition, guests appreciate the convenience of the access since the gym operates 24 hours a day, allowing for flexibility in scheduling workouts. The combined access to the sauna and pool, described as excellent, complements the gym experience, creating a well-rounded leisure and wellness offering. However, it's worth noting that the gym's air conditioning may encounter functional issues, and there are mentions of broken equipment that suggests room for maintenance improvements. Despite these occasional drawbacks, the hotel's gym stands out as a commendable feature in the reviews.
Pool
Roomo Santos Residencial offers guests a mixed experience when it comes to their pool amenities. Although the pool is noted for being lovely and boasts a very pleasant temperature, it often receives criticism for its maintenance and cleanliness. Positive remarks highlight the pool's superb quality and the quiet, private atmosphere of its surroundings, elevated by a stunning view of the beach and city from the 25th floor. However, recurring issues such as the pool being frequently closed for maintenance, and concerns about its unsuitable conditions for bathing, mar its reputation. The addition of a sauna and gym alongside the pool meets some approval, though the sauna is reportedly turned off at times. Despite the occasional shortcomings, including a lack of lounge chairs and the pool being too cold, the location and breathtaking views remain a draw for visitors seeking a brief stay.
3 Star
Roomo Santos Residencial offers an attractive option for budget-conscious travelers, particularly those on business trips. Guests frequently highlight its excellent cost-benefit ratio, noting that it provides good value for money overall. The hotel is well-praised for its aesthetics and sound comfort within its facilities, suggesting a quality that exceeds typical two-star accommodations. Its strategic location adds further to its appeal, enhancing the overall experience for many visitors. However, there is a sentiment among some guests that certain aspects could be improved and express concern about the potential future decline in quality of services and facilities. Despite these considerations, the hotel consistently meets the basic needs of its guests at a reasonable price point, making it a strong contender in the budget accommodation sector.
Yes, Roomo Santos Residencial has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Roomo Santos Residencial.
No, Roomo Santos Residencial doesn't allow dogs.
No, parking facilities aren't available at Roomo Santos Residencial.