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Summary of reviewsHotel San Isidro offers a delightful stay primarily characterized by its excellent location, superb breakfast, friendly staff and exceptional pool facilities.
Strategically situated on Route 290, the hotel is lauded for its accessibility and convenience, making it an ideal stopover for travelers heading toward Florianopolis or Porto Alegre. The ease of entry and exit, coupled with a beautiful surrounding area featuring a large park and refreshing pool, significantly enhances the overall experience.
Breakfast at Hotel San Isidro stands out due to its variety and abundance, catering to a wide range of dietary preferences, including gluten-free options. Guests consistently praise the delicious, well-served meals, further complemented by the staff's friendly and attentive service, ensuring a pleasant start to the day.
The pool complex at the hotel is a beloved feature, particularly among families. With multiple pools of varying temperatures, water slides and clean, well-maintained facilities, it provides both relaxation and entertainment. Children’s areas and water games enhance the family-friendly atmosphere, making it a perfect spot for both fun and relaxation.
Staff service at Hotel San Isidro is frequently highlighted for its exceptional quality. The reception team is noted for their promptness and kindness, consistently making guests feel welcome and well-cared for. The attentiveness and amiability of the hotel staff significantly enhance the overall guest experience.
Despite these strengths, the hotel does face areas needing improvement, such as the consistency of its room cleanliness and maintenance. While some rooms are comfortable and clean, others are reported to be outdated and in need of modernization. Additionally, the dinner service received mixed reviews with some guests considering it overpriced and lacking variety.
WiFi connectivity also poses a challenge with multiple reviews indicating an unreliable and weak signal, which detracts from the otherwise positive experience.
In summary, Hotel San Isidro excels in providing a convenient, family-friendly environment with excellent service, delightful breakfast and impressive pool facilities, while improvements in room maintenance, dinner quality and WiFi could further enhance the guest experience. Show more
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Hotel with Outdoor Pool
Hotel San Isidro stands out with extensive outdoor pool facilities, including a water park, water slide, saltwater pool, plunge pool, seasonal outdoor pool, children's pool, and a pool with a view. Guests can also enjoy a poolside bar and a garden area.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
4-Star Hotel
Room Types
Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.
Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This family room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 4 beds.
Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 5 beds.
Guest Reviews
Location
Hotel San Isidro boasts a strategically advantageous location, praised consistently by travelers for its convenience and accessibility. Nestled right on Route 290, the hotel offers easy entry and exit for those journeying through São Gabriel. Ideal for travelers en route to the coastal beaches of southern Brazil, its position makes it a perfect stopover point. The location is frequently described as excellent, optimal and ideal, particularly benefitting those making long trips towards Florianopolis or Porto Alegre.
One of the standout features of the hotel is its proximity to the highway, making it highly accessible and practical for weary travelers. Guests appreciate the ease of locating the hotel and the convenience it offers for a restful stopover. The hotel’s facilities, including parking, add to the seamless travel experience.
Beyond mere convenience, Hotel San Isidro is surrounded by a beautiful area, enhancing the overall atmosphere. The large park and refreshing pool area add a touch of relaxation and leisure, complementing the strategic highway-side position. Additionally, the presence of an on-site restaurant and the excellent service provide a welcoming respite for those on a long journey. All these elements together highlight the hotel's commitment to ensuring a comfortable, efficient and pleasant stay for travelers.
Breakfast
Hotel San Isidro offers a breakfast experience that is predominantly positive, frequently praised for its delicious and plentiful offerings. Guests highlight the abundance and variety available, including gluten-free options, sweet and savory foods, fruits, natural juices and a wide selection of breads, cakes and cold cuts.
Many reviews describe the breakfast as complete with everything well-served and delicious. Standout mentions include the exceptional quality and the ample selection that caters to various tastes, ensuring that everyone finds what they like. The staff's friendly and attentive service further enhances the breakfast experience, making it a pleasant start to the day.
However, some guests note occasional issues with the quality of specific items, such as moldy bread or dry products and a few mention that certain items appear packaged rather than homemade. Despite these minor drawbacks, the overall reception of the breakfast at Hotel San Isidro remains very positive with many guests finding it to be a delightful and substantial meal that significantly contributes to their stay.
Dinner
Hotel San Isidro offers a dining experience that leaves guests with mixed feelings. Many visitors praise the food as delicious and note that dinner and breakfast receive positive feedback, highlighting the good quality and service. The menu, though considered basic and limited in variety, offers tasty options with some reviews mentioning the inclusion of vegetarian choices, albeit limited. Additionally, guests appreciate the option to dine at the hotel restaurant in the evening, underlining the convenience.
However, there are several areas where improvement is needed. The prices for dinner are frequently mentioned as being too high for the quality offered with some guests describing the food as average or even unsatisfactory. Instances of overpriced and poorly presented meals have been reported, leading to dissatisfaction. Moreover, the restaurant atmosphere and service can also be lacking with complaints about the ambiance being uninviting and the staff struggling to keep up during peak times. Delays in service and significant wait times are recurring issues, adding to the frustration of diners.
Overall, while the hotel provides the convenience of on-site dining and has received commendations for its tasty food and good breakfast, it falls short in consistency and value for money. Improving the variety, quality and service could greatly enhance the dining experience for guests at Hotel San Isidro.
Rooms
Hotel San Isidro presents a mixed experience when it comes to its rooms. On the positive side, many guests found the rooms to be comfortable and spacious with some noting that the rooms were clean and well-maintained. Friendly staff and a good room location were also highlights for some visitors. However, the overall sentiment leans towards dissatisfaction due to outdated and poorly maintained rooms. Common issues include old furniture and carpets, musty smells, dirty sheets, mold on the walls and even spider webs in closets. Some rooms lacked basic amenities like air conditioning and windows and guests frequently mentioned the need for modernization and renovation. Noise and insufficient lighting were other critiques, adding to the general feeling of neglect. While a few rooms were noted as updated, many still require significant improvements to meet guests' expectations.
Beds
The accommodations at Hotel San Isidro offer a blend of comfort and challenges when it comes to bedding. Many guests have praised the hotel for its comfortable and very comfortable beds, noting that they contribute to a restful night's sleep. Reviews often highlight the comfort of both the mattresses and pillows with some describing the beds as spectacular and very clean.
However, the feedback isn't universally positive. Some guests have noted that the mattresses are old, hard and show significant wear and tear. Instances of stained bedspreads and sheets, as well as other minor cleanliness issues, have been mentioned. The double beds are occasionally described as small and some guests found the queen-size beds insufficient, suggesting they be upgraded to king-size.
Overall, while some guests find the beds at Hotel San Isidro satisfactory and even highly comfortable, others feel there is room for improvement in maintaining and updating bedding to ensure a consistent level of comfort and cleanliness.
Cleanliness
The reviews of Hotel San Isidro highlight a mixed bag when it comes to cleanliness. Numerous reviews commend the hotel for its excellent cleanliness with remarks about clean and comfortable rooms and consistently clean facilities. Visitors appreciated the hygiene of the park and pools and found the overall cleanliness of the place and rooms to be very satisfactory. The hotel's cleanliness and the quality of the pool and room facilities, despite being slightly dated, were positively noted.
However, there are multiple mentions of cleanliness issues that counter these positive remarks. Several reviews pointed out dirty rooms and bathrooms, mentioning clogged bathrooms that necessitated a plunger, dirty carpets and instances of mold on walls and carpets. Some guests reported finding cockroaches in rooms and hallways, spider webs and dust in corners. There were also complaints about uncleaned rooms and worn-out sheets, musty smells and overall lack of building maintenance.
Despite the positive comments on overall cleanliness, the recurring mentions of significant cleanliness lapses seem to suggest inconsistency in the hotel's upkeep. The appeal of immaculate rooms and spotless facilities is marred by reports of unclean areas and pests, pointing to a need for the hotel to address its cleaning standards across the board.
Staff
At Hotel San Isidro, guests consistently praise the exceptional service and attention provided by the staff. The reception team is highlighted for their kindness and prompt solutions to any issues that arise. Guests frequently mention the friendliness and helpfulness of the staff throughout the hotel, noting that employees in all sectors are always available and willing to assist.
The consistent theme is the high level of customer service with many reviews describing the staff as super friendly and approachable. Whether at the reception or by the pool, the service is described as very good with employees being both attentive and polite.
Despite a few mentions of the staff feeling overwhelmed or inexperienced in certain situations, the overall impression is that the attentiveness and amiability of the hotel staff significantly enhance the guest experience. The human quality of the staff is particularly appreciated, making for a warm and welcoming atmosphere.
In summary, Hotel San Isidro stands out for its excellent customer service with staff members who are consistently friendly, responsive and dedicated to ensuring a comfortable stay for their guests.
Wi-Fi
Despite its many charms, Hotel San Isidro appears to struggle with providing reliable WiFi. Several guests reported that the WiFi connection was either not very good or practically non-existent. Many mentioned having to stand close to the reception area to get any signal and even then it was often described as unstable and slow. The connection tends to drop frequently and is not secure. Some guests noted that the WiFi could be better and often didn't work in their rooms or other areas of the hotel. Overall, while the hotel might have other positive aspects, the internet connectivity is an area that requires significant improvement.
Pool
The pool facilities at Hotel San Isidro are a significant highlight and incredibly popular among guests, especially families. The extensive water complex, featuring multiple pools and water slides, is deemed exceptional and caters to various preferences. Several pools of different temperatures are available, including heated options with hydro-massages, making it suitable for year-round visits. The pools are noted for their cleanliness and the overall pool area is described as comfortable and well-maintained, offering a pleasant experience.
Children have plenty to enjoy with specific areas and water games designed for them. The pools are not only child-friendly but also include features like slides that kids particularly love. The family-friendly atmosphere extends beyond the pools with recreational areas and a park complementing the aquatic activities.
While the overall feedback on the pools is overwhelmingly positive, some guests pointed out downsides such as the lack of sunbeds, the unavailability of the pools at certain times and concerns about pool temperature. Despite these minor issues, the pools consistently receive high praise for their quality and the enjoyment they provide.
Overall, Hotel San Isidro’s pool complex is considered a fantastic and essential part of the stay, significantly enhancing the guest experience and ensuring both relaxation and fun.
Family
Hotel San Isidro emerges as a top choice for families, particularly those traveling with children, thanks to its family-friendly amenities and facilities. Guests frequently highlight the hotel's suitability for family trips with a special focus on young children. The hotel boasts a variety of engaging activities, including a game room, foosball and an array of children’s games, which keep the little ones entertained for hours.
One of the major attractions at Hotel San Isidro is its impressive pool area, featuring beautiful pools and exciting water slides that are a hit with both kids and adults. The water park adds a special touch, ensuring a memorable stay for families. Reviews consistently point out the swimming pool and slides as standout features that contribute significantly to the overall enjoyment of the hotel.
Families can expect to find all necessary amenities to make their stay comfortable and fun. The outdoor spaces, rooms and dedicated play areas provide plenty of options for entertainment and relaxation. However, it's worth noting that the hotel can become quite crowded and some guests have suggested that it would be beneficial to allocate separate areas for couples and families to ensure a more pleasant experience for all guests.
For those making a stopover on a longer journey, particularly en route to destinations like Brazil or Santa Catarina, Hotel San Isidro proves to be a convenient and enjoyable choice. While the establishment is well-suited for short stays, allowing families to rest and recharge, guests recommend allocating more time to fully appreciate the hotel's facilities.
Overall, Hotel San Isidro stands out as an excellent destination for families, offering a range of activities that cater specifically to children, ensuring that both young and old can enjoy a wonderful, fun-filled stay.
Outdoor Pool
The outdoor pool area at Hotel San Isidro stands out as the highlight for many guests. Visitors frequently praise the multiple pools, describing them as beautiful, excellent and ideally suited for both relaxation and entertainment. The inclusion of slides and water features provides great fun for children, making the pool area very entertaining for families. The poolside environment is appreciated for its comfort and pleasant ambiance, often referred to as a pleasant surprise. Guests who have experienced long trips particularly value the fun and rejuvenation the pools offer. Many guests also appreciate the excellent attention from the hotel staff in the pool area, further enhancing their experience. Overall, the swimming pool sector emerges as a favorite aspect of the hotel, catering well to both leisure and family needs.
Yes, Hotel San Isidro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel San Isidro.
No, Hotel San Isidro doesn't allow dogs.
No, parking facilities aren't available at Hotel San Isidro.