Hotel Nacional de Rio Preto - Distributed by Intercity
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Summary of reviewsHotel Nacional de Rio Preto, distributed by Intercity, consistently receives accolades for its strategic location, making it exceptionally convenient for both business and leisure travelers. Situated near the highway, the hotel offers easy access to various commercial hubs, shopping centers, restaurants and pharmacies in São José do Rio Preto. The hotel's accessible position is especially beneficial for car travelers, contributing to hassle-free arrivals and departures.
Breakfast at Hotel Nacional de Rio Preto is a standout feature, highly praised for its variety, quality and attentive service. Guests enjoy a wide selection of options, including fresh fruits, breads, cakes, cold cuts and various coffee choices. The well-maintained breakfast area, along with the prompt replenishment of items, ensures a delightful dining experience every morning.
The hotel's dinner offerings also receive favorable reviews with many guests appreciating the flavorful, well-prepared meals and the attentiveness of the restaurant staff. While some discrepancies exist in the quality of certain dishes, the overall dining experience is positive with highlights including feijoada, stuffed chicken and impressive bar service.
Guests are generally pleased with the hotel's rooms, emphasizing their cleanliness, comfort and organization. The renovated rooms, in particular, offer a modern and functional experience, although some older rooms may experience noise issues and limited space. Regular housekeeping ensures tidy and well-maintained accommodations, contributing to guest comfort.
Cleanliness throughout the hotel is a recurring theme in reviews with high standards upheld in rooms, common areas and amenities like the gym and pool. The dedicated housekeeping staff receives particular praise for their impeccable service. Despite occasional minor issues, the hotel's commitment to maintaining a clean and orderly environment is evident.
Staff service at Hotel Nacional de Rio Preto is consistently highlighted as exemplary. Guests frequently commend the reception and other staff members for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Notable mentions of specific staff members underline the personalized service that enhances the guest experience.
The hotel's Wi-Fi service receives mixed feedback. While some guests find the internet connection satisfactory and reliable, others report issues with speed and stability, particularly in specific areas like the rooms or near the pool. Addressing these concerns could improve the overall guest experience significantly.
The pool is another appreciated feature, described as clean, spacious and well-maintained, contributing to a pleasant environment. However, some guests have suggested improvements such as heating and additional seating to enhance the poolside experience.
Beds in the hotel are lauded for their comfort with many guests finding them cozy and conducive to a restful night's sleep. While some minor preferences regarding bed firmness vary, the majority of reviews reflect a high level of satisfaction with the sleeping arrangements.
Overall, Hotel Nacional de Rio Preto – distributed by Intercity – is regarded as a high-value, four-star option that lives up to guest expectations. With its strong cost-benefit ratio, exceptional service and comfortable accommodations, it stands out as a top choice in São José do Rio Preto for both business and leisure travelers. Despite minor drawbacks, the general consensus among guests is highly positive, making it a recommended destination.
Categories
Breakfast at Hotel Nacional de Rio Preto is a standout feature, highly praised for its variety, quality and attentive service. Guests enjoy a wide selection of options, including fresh fruits, breads, cakes, cold cuts and various coffee choices. The well-maintained breakfast area, along with the prompt replenishment of items, ensures a delightful dining experience every morning.
The hotel's dinner offerings also receive favorable reviews with many guests appreciating the flavorful, well-prepared meals and the attentiveness of the restaurant staff. While some discrepancies exist in the quality of certain dishes, the overall dining experience is positive with highlights including feijoada, stuffed chicken and impressive bar service.
Guests are generally pleased with the hotel's rooms, emphasizing their cleanliness, comfort and organization. The renovated rooms, in particular, offer a modern and functional experience, although some older rooms may experience noise issues and limited space. Regular housekeeping ensures tidy and well-maintained accommodations, contributing to guest comfort.
Cleanliness throughout the hotel is a recurring theme in reviews with high standards upheld in rooms, common areas and amenities like the gym and pool. The dedicated housekeeping staff receives particular praise for their impeccable service. Despite occasional minor issues, the hotel's commitment to maintaining a clean and orderly environment is evident.
Staff service at Hotel Nacional de Rio Preto is consistently highlighted as exemplary. Guests frequently commend the reception and other staff members for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Notable mentions of specific staff members underline the personalized service that enhances the guest experience.
The hotel's Wi-Fi service receives mixed feedback. While some guests find the internet connection satisfactory and reliable, others report issues with speed and stability, particularly in specific areas like the rooms or near the pool. Addressing these concerns could improve the overall guest experience significantly.
The pool is another appreciated feature, described as clean, spacious and well-maintained, contributing to a pleasant environment. However, some guests have suggested improvements such as heating and additional seating to enhance the poolside experience.
Beds in the hotel are lauded for their comfort with many guests finding them cozy and conducive to a restful night's sleep. While some minor preferences regarding bed firmness vary, the majority of reviews reflect a high level of satisfaction with the sleeping arrangements.
Overall, Hotel Nacional de Rio Preto – distributed by Intercity – is regarded as a high-value, four-star option that lives up to guest expectations. With its strong cost-benefit ratio, exceptional service and comfortable accommodations, it stands out as a top choice in São José do Rio Preto for both business and leisure travelers. Despite minor drawbacks, the general consensus among guests is highly positive, making it a recommended destination.
Dog Friendly Hotel
This hotel is pet-friendly and offers a welcoming environment for both cats and dogs. It is well-regarded by other travelers and provides a comfortable stay.
Hotel with Parking
This hotel includes parking facilities. It is known for its reliable service and good amenities.
Accessible Hotel
The hotel features specific accessibility amenities including a lowered sink, elevated toilet, and toilet with grab bars, along with accessible units and wheelchair accessibility.
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Nacional de Rio Preto, managed by Intercity, is highly praised for its exceptionally convenient location. Nestled near the highway, it offers easy access to various crucial parts of São José do Rio Preto without compromising on centrality. Guests frequently highlight the hotel's proximity to commercial points, shopping centers, pharmacies and restaurants, making it an ideal choice for both business and leisure travelers.
The hotel's easily accessible position ensures hassle-free arrival and departure, a feature particularly appreciated by those traveling by car. Despite being slightly removed from the city center, the location proves advantageous for quick transit across the city. Notably, guests commend the combination of location with the hotel's structure, cleanliness and attentive staff service, which collectively contribute to a pleasing stay.
The convenient location, paired with a strong cost-benefit ratio, makes the hotel stand out as a top choice in Rio Preto. The presence of key amenities such as a well-maintained pool and an excellent breakfast further augments the guest experience. While a few reviews mention minor inconveniences, the overall consensus underscores the hotel's strategic location and accessibility as prime attributes, making it a reliable and favored option for visitors to the city.
Hotel Nacional de Rio Preto, now managed by Intercity, consistently garners praise for its breakfast offerings, which are regarded as a standout feature by many guests. The breakfast service is frequently described as varied and well-served, featuring a diverse array of options including cold cuts, breads, cakes, fruits and different types of coffee. The quality and abundance of food items surpass expectations with many reviewers highlighting the freshness and taste.
Guests also appreciate the impeccable and attentive service provided during breakfast, which contributes to a delightful dining experience. The breakfast area is maintained with high standards of cleanliness and organization and the prompt replenishment of items ensures a satisfying start to the day for everyone.
Overall, the breakfast at Hotel Nacional de Rio Preto is lauded as being one of the most comprehensive and delicious hotel breakfasts experienced by many travelers, making it a highlight of their stay.
Hotel Nacional de Rio Preto, distributed by Intercity, boasts a restaurant that has garnered mixed yet predominantly positive feedback regarding its dinner offerings. Guests highlight the service at the restaurant, noting the attentiveness and kindness of the staff. A recurring theme in the reviews is the quality and variety of the food with many guests appreciating the delicious and well-prepared meals.
The restaurant’s menu offers a range of dishes, including a praised pizza that some found excellent while others thought it needed improvement. Despite this inconsistency, the overall satisfaction with the dinner options is evident. Many guests commend the restaurant for its tasty dishes, generous portions and fair prices. Highlights from the menu mentioned include a well-received feijoada, stuffed chicken and ham sandwiches with special mentions for the exquisite caipirinha and bar service.
However, some guests have pointed out issues such as slow service, price concerns and occasional dissatisfaction with specific dishes like salads and pizzas. The pandemic restrictions have also been noted to impact the dining experience by limiting access to certain areas.
In summary, the restaurant at Hotel Nacional de Rio Preto offers a tempting dining experience with varied and flavorful options, generally well-reviewed by its patrons despite occasional service and quality hiccups. The convenience of an on-site dining facility adds to the hotel's allure, making it a commendable choice for travelers.
Hotel Nacional de Rio Preto - Distributed by Intercity consistently receives praise from guests for its comfortable and well-maintained rooms. The rooms are largely characterized by their cleanliness and organization, ensuring a pleasant stay. While some rooms in the old wing are noted to show their age and can be noisy due to insufficient soundproofing and nearby machinery, the renovated rooms offer a modern and functional experience.
Many guests appreciated the cozy and homely atmosphere. The comfort level is particularly high with numerous mentions of the comfortable beds and pillows and several rooms coming with well-stocked mini-bars. While some rooms are noted to be on the smaller side, they still manage to meet the necessary needs of guests, providing a compact but efficient use of space.
Room maintenance and cleanliness are impeccable, contributing to a well-organized and tidy environment. There are ample clean towels and the rooms are regularly serviced, adding to the comfort levels. Some rooms stand out for their spaciousness, featuring additional amenities such as a sauna or a separate shower and toilet area.
In summary, guests can expect a clean organized and comfortable stay at Hotel Nacional de Rio Preto with a variety of room types catering to different preferences. Despite a few drawbacks related to noise and size in some older rooms, the overall room quality and guest satisfaction remain high.
Hotel Nacional de Rio Preto, distributed by Intercity, impresses guests with the quality of its beds. Frequent phrases from guest reviews highlight the beds as very comfortable, cozy and even super comfortable with many reviewers rating them highly. The bed linens are noted as impeccable, contributing to the overall pleasant experience.
Accommodations are described as clean, pleasant and extremely comfortable with the beds often playing a central role in the positive feedback. Several reviews mention the large size of the beds, although a few guests noted that a wider bed would be preferable. The rooms themselves, featuring comfortable beds and pillows, ensure a restful stay.
Despite some sporadic mentions of beds being either too hard or too soft, the predominance of positive remarks indicates that most guests find the sleeping arrangements here to be more than satisfactory. Overall, the beds at Hotel Nacional de Rio Preto contribute significantly to the comfort and appeal of the stay, making it a commendable choice for travelers seeking a good night's rest.
Hotel Nacional de Rio Preto, operated by Intercity, receives high praise for its exceptional standards of cleanliness and organization. Guests consistently highlight the immaculate state of the rooms and common areas, mentioning that the hotel is very clean and comfortable. The rooms are not only clean but also spacious and cozy with modern amenities that ensure a pleasant stay. The level of cleanliness extends to all facilities, including the gym, pool and reception areas, which are all well-maintained and orderly.
The hotel staff is frequently described as attentive, helpful and polite, contributing significantly to the overall positive experience of the guests. The housekeeping team, in particular, receives kudos for their impeccable service, ensuring that all areas are spotless and well-organized. Guests also appreciate the hygiene and neatness of the breakfast area, which is well-stocked and inviting.
Issues with cleanliness are rare, although one comment noted the bathroom cleanliness could be improved. Generally, the exceptional cleanliness of the hotel is a common thread in the reviews, making it a highly recommended destination for travelers who prioritize hygiene and comfort.
Despite minor drawbacks such as occasional leftover food trays outside rooms and lack of special decorations for honeymooners, the overall feedback suggests that Hotel Nacional de Rio Preto excels in maintaining a clean and welcoming environment, providing excellent value for its guests.
The Hotel Nacional de Rio Preto, distributed by Intercity, has garnered a steadfast reputation for outstanding staff service that guests frequently praise. The reception is noted for its excellence with employees consistently described as friendly, polite and helpful. Many guests appreciate the attentiveness and professionalism demonstrated by the staff.
Stories of exceptional hospitality and thoughtful service abound with employees going above and beyond, such as locating a forgotten iPhone and ensuring it was safely returned. Polite and courteous interactions are common with frequent mentions of specific staff members like David, Bruno, Rafael and Eduardo, who made notable efforts to assist guests.
The hotel’s environment strikes a balance between cleanliness and comfort, further complemented by its efficient and welcoming team. Many reviews highlight the quality of service in various hotel areas, including the restaurant, front desk and valet services. Guests frequently express their satisfaction with the breakfast offerings, which are described as excellent and diverse.
While the majority of reviews underline positive experiences with the staff’s friendliness and efficiency, there are a few mentions of inconsistent service, particularly noting some employees' occasional lack of proper training or attentiveness. Despite these outliers, the general consensus portrays a dedicated team working hard to ensure a pleasant stay for their guests, marked by standout customer service and a commitment to making a difference in every visitor's experience.
The Wi-Fi experience at Hotel Nacional de Rio Preto - Distributed by Intercity receives mixed reviews from guests. Many appreciate the good quality internet and good Wi-Fi signal throughout the hotel, noting that the connection served their needs very well. The internet is described as very good by several guests with some highlighting that it was particularly useful during their stay.
However, there are notable issues that other guests have faced. Some report instability in the service, labeling the Wi-Fi as slow or intermittently accessible. A number of reviews point to weak Wi-Fi signals, particularly in certain areas such as the rooms or by the swimming pool. iPhone users specifically mention facing compatibility challenges with the hotel's network, which affected their ability to connect.
Despite the positive points, frequent mentions of Wi-Fi drops and significant instability suggest that the hotel's internet service could see improvements. This inconsistency has led to dissatisfaction among guests who rely heavily on a stable internet connection, especially those needing Wi-Fi for work purposes.
Overall, while there are commendable aspects of the hotel's internet service, addressing the highlighted issues could enhance the overall Wi-Fi experience for future guests.
The pool at Hotel Nacional de Rio Preto - Distributed by Intercity has received a mix of feedback from guests. Many visitors highly commend the pool, describing it as beautiful, clean and spacious, emphasizing its great size and delightful environment. They find the pool area very pleasant and well-maintained with some even calling it wonderful or sensational. Guests appreciate the clean and inviting pools, ample seating and the well-maintained garden surrounding the large swimming pool.
However, several reviews highlight areas that need improvement. Some guests noted that the pool was too cold for comfort, suggesting that heating could enhance their experience. In addition, maintenance issues were mentioned, including the need for better care and attention to cleanliness. There were also comments about the pool area needing more chairs and inconvenient construction work nearby.
Despite these issues, the pool area is generally considered a distinguishing feature of the hotel, adding significant value to the overall guest experience.
Hotel Nacional de Rio Preto - Distributed by Intercity stands out as a great hotel based on guest reviews with many expressing their desire to always come back. Numerous guests describe the hotel as amazing, wonderful, very good and excellent, appreciating the overall quality of their stay. The hotel is commended for providing a full and wonderful stay, characterized as offering a great cost-benefit ratio.
However, a few practical concerns are also noted. Some reviewers mentioned that the hotel’s four-star rating can be seen as questionable or even false, especially since basic cable channels are blocked. Additionally, the separate tax charge has been pointed out as leading to potential evaluation errors. Guests have noted price variations over different periods of their stays at the hotel.
Despite these points, the general consensus is that the four-star facilities and services at Hotel Nacional de Rio Preto live up to expectations, making it a highly recommended option with great value overall.
Hotel Nacional de Rio Preto - Distributed by Intercity is a well-regarded choice for business travelers, providing a range of facilities and services tailored to meet business needs. The hotel features a fully equipped business center, ideal for guests needing to maintain productivity during their stay. Conference rooms are available for meetings and professional gatherings, offering a convenient space for business events.
Rooms are described as suitable for business trips, supporting the requirements of professionals on the go. The Wi-Fi connection is a highlight, ensuring that guests can stay connected and manage their work seamlessly. Service efficiency, particularly at the front desk and during check-out, contributes to a smooth and hassle-free experience.
Although the hotel is currently undergoing renovations, which can cause some inconvenience in terms of getting around, the overall functionality and offerings remain commendable for business purposes. The valet service, though busy, ensures that transportation needs are met efficiently. Hotel Nacional de Rio Preto stands out as a robust option for business travelers looking for reliable services and amenities.
Hotel Nacional de Rio Preto - Distributed by Intercity stands out positively for its accessibility to guests with disabilities. Many reviews praised the new and renovated rooms, which are notably wheelchair accessible and adapted for people with reduced mobility. The bathrooms, in particular, received commendations for having the necessary adjustments, making them suitable for individuals with special needs.
The hotel's infrastructure supports accessibility with features like an accessible ramp, elevators that provide easy access and handicap accommodations. Guests find the overall location of the hotel to be easily accessible as well.
However, some areas could see improvements in terms of accessibility. Issues were noted regarding the lack of accessibility to the pool and leisure areas and some guests found it difficult to get to the restaurant and navigate the garage. Additionally, during periods of renovation, the reception area was less accessible.
Despite these challenges, the hotel is committed to providing accessibility solutions and ensures that essential areas for guests with physical disabilities or the elderly are accessible, contributing to a generally positive experience.
The outdoor pool at Hotel Nacional de Rio Preto – Distributed by Intercity is repeatedly praised by guests for its excellent condition and delightful ambiance. The pool is described as clean, inviting and well-maintained, providing a beautiful and relaxing area for leisure. The addition of waterfalls enhances its appeal and contributes to a family-friendly atmosphere. Guests also appreciate the well-maintained garden surrounding the large swimming pool, emphasizing the overall attractiveness of the outdoor area. Despite some mentions of areas needing renovation, the pool itself remains a highlight, complemented by the hotel's additional leisure facilities like the sauna and gym.
The dog-friendly facilities at Hotel Nacional de Rio Preto - Distributed by Intercity receive a mix of positive and negative feedback. On the positive side, the hotel provides a nice pet kit upon arrival, which includes a bed, a bowl and a toy for dogs, reflecting a thoughtful approach to accommodating four-legged guests. Guests appreciated the care taken with these kits, which were useful and convenient for ensuring pets had a comfortable stay.
However, several issues were noted that potential guests should be aware of. Some reviewers reported not receiving the pet amenities they were informed about, such as a bed, hygiene mat and feeding bowls. There were instances where the pet-friendly designation was questioned, as some guests found the hotel did not fully live up to the "pet-friendly" label, stating it was more about accepting pets rather than catering to their needs.
Additional concerns were raised regarding the cost associated with bringing pets. The pet fee was described as high, sometimes exceeding 50% of the total reservation cost. Another issue was the lack of clear communication about the pet fee with some guests finding out only upon arrival that an additional charge would be applied. This lack of transparency about fees was a frequent point of frustration.
Lastly, some guests experienced disturbances due to dogs barking early in the morning, which might be an issue for those sensitive to noise.
Overall, while the hotel does accommodate pets and offers some thoughtful amenities, potential guests should be prepared for additional costs and verify the availability of pet-related services before booking.
Location Show Map
Location
The hotel's easily accessible position ensures hassle-free arrival and departure, a feature particularly appreciated by those traveling by car. Despite being slightly removed from the city center, the location proves advantageous for quick transit across the city. Notably, guests commend the combination of location with the hotel's structure, cleanliness and attentive staff service, which collectively contribute to a pleasing stay.
The convenient location, paired with a strong cost-benefit ratio, makes the hotel stand out as a top choice in Rio Preto. The presence of key amenities such as a well-maintained pool and an excellent breakfast further augments the guest experience. While a few reviews mention minor inconveniences, the overall consensus underscores the hotel's strategic location and accessibility as prime attributes, making it a reliable and favored option for visitors to the city.
Breakfast
Guests also appreciate the impeccable and attentive service provided during breakfast, which contributes to a delightful dining experience. The breakfast area is maintained with high standards of cleanliness and organization and the prompt replenishment of items ensures a satisfying start to the day for everyone.
Overall, the breakfast at Hotel Nacional de Rio Preto is lauded as being one of the most comprehensive and delicious hotel breakfasts experienced by many travelers, making it a highlight of their stay.
Dinner
The restaurant’s menu offers a range of dishes, including a praised pizza that some found excellent while others thought it needed improvement. Despite this inconsistency, the overall satisfaction with the dinner options is evident. Many guests commend the restaurant for its tasty dishes, generous portions and fair prices. Highlights from the menu mentioned include a well-received feijoada, stuffed chicken and ham sandwiches with special mentions for the exquisite caipirinha and bar service.
However, some guests have pointed out issues such as slow service, price concerns and occasional dissatisfaction with specific dishes like salads and pizzas. The pandemic restrictions have also been noted to impact the dining experience by limiting access to certain areas.
In summary, the restaurant at Hotel Nacional de Rio Preto offers a tempting dining experience with varied and flavorful options, generally well-reviewed by its patrons despite occasional service and quality hiccups. The convenience of an on-site dining facility adds to the hotel's allure, making it a commendable choice for travelers.
Rooms
Many guests appreciated the cozy and homely atmosphere. The comfort level is particularly high with numerous mentions of the comfortable beds and pillows and several rooms coming with well-stocked mini-bars. While some rooms are noted to be on the smaller side, they still manage to meet the necessary needs of guests, providing a compact but efficient use of space.
Room maintenance and cleanliness are impeccable, contributing to a well-organized and tidy environment. There are ample clean towels and the rooms are regularly serviced, adding to the comfort levels. Some rooms stand out for their spaciousness, featuring additional amenities such as a sauna or a separate shower and toilet area.
In summary, guests can expect a clean organized and comfortable stay at Hotel Nacional de Rio Preto with a variety of room types catering to different preferences. Despite a few drawbacks related to noise and size in some older rooms, the overall room quality and guest satisfaction remain high.
Beds
Accommodations are described as clean, pleasant and extremely comfortable with the beds often playing a central role in the positive feedback. Several reviews mention the large size of the beds, although a few guests noted that a wider bed would be preferable. The rooms themselves, featuring comfortable beds and pillows, ensure a restful stay.
Despite some sporadic mentions of beds being either too hard or too soft, the predominance of positive remarks indicates that most guests find the sleeping arrangements here to be more than satisfactory. Overall, the beds at Hotel Nacional de Rio Preto contribute significantly to the comfort and appeal of the stay, making it a commendable choice for travelers seeking a good night's rest.
Cleanliness
The hotel staff is frequently described as attentive, helpful and polite, contributing significantly to the overall positive experience of the guests. The housekeeping team, in particular, receives kudos for their impeccable service, ensuring that all areas are spotless and well-organized. Guests also appreciate the hygiene and neatness of the breakfast area, which is well-stocked and inviting.
Issues with cleanliness are rare, although one comment noted the bathroom cleanliness could be improved. Generally, the exceptional cleanliness of the hotel is a common thread in the reviews, making it a highly recommended destination for travelers who prioritize hygiene and comfort.
Despite minor drawbacks such as occasional leftover food trays outside rooms and lack of special decorations for honeymooners, the overall feedback suggests that Hotel Nacional de Rio Preto excels in maintaining a clean and welcoming environment, providing excellent value for its guests.
Staff
Stories of exceptional hospitality and thoughtful service abound with employees going above and beyond, such as locating a forgotten iPhone and ensuring it was safely returned. Polite and courteous interactions are common with frequent mentions of specific staff members like David, Bruno, Rafael and Eduardo, who made notable efforts to assist guests.
The hotel’s environment strikes a balance between cleanliness and comfort, further complemented by its efficient and welcoming team. Many reviews highlight the quality of service in various hotel areas, including the restaurant, front desk and valet services. Guests frequently express their satisfaction with the breakfast offerings, which are described as excellent and diverse.
While the majority of reviews underline positive experiences with the staff’s friendliness and efficiency, there are a few mentions of inconsistent service, particularly noting some employees' occasional lack of proper training or attentiveness. Despite these outliers, the general consensus portrays a dedicated team working hard to ensure a pleasant stay for their guests, marked by standout customer service and a commitment to making a difference in every visitor's experience.
Wi-Fi
However, there are notable issues that other guests have faced. Some report instability in the service, labeling the Wi-Fi as slow or intermittently accessible. A number of reviews point to weak Wi-Fi signals, particularly in certain areas such as the rooms or by the swimming pool. iPhone users specifically mention facing compatibility challenges with the hotel's network, which affected their ability to connect.
Despite the positive points, frequent mentions of Wi-Fi drops and significant instability suggest that the hotel's internet service could see improvements. This inconsistency has led to dissatisfaction among guests who rely heavily on a stable internet connection, especially those needing Wi-Fi for work purposes.
Overall, while there are commendable aspects of the hotel's internet service, addressing the highlighted issues could enhance the overall Wi-Fi experience for future guests.
Pool
However, several reviews highlight areas that need improvement. Some guests noted that the pool was too cold for comfort, suggesting that heating could enhance their experience. In addition, maintenance issues were mentioned, including the need for better care and attention to cleanliness. There were also comments about the pool area needing more chairs and inconvenient construction work nearby.
Despite these issues, the pool area is generally considered a distinguishing feature of the hotel, adding significant value to the overall guest experience.
4 Star
However, a few practical concerns are also noted. Some reviewers mentioned that the hotel’s four-star rating can be seen as questionable or even false, especially since basic cable channels are blocked. Additionally, the separate tax charge has been pointed out as leading to potential evaluation errors. Guests have noted price variations over different periods of their stays at the hotel.
Despite these points, the general consensus is that the four-star facilities and services at Hotel Nacional de Rio Preto live up to expectations, making it a highly recommended option with great value overall.
Business
Rooms are described as suitable for business trips, supporting the requirements of professionals on the go. The Wi-Fi connection is a highlight, ensuring that guests can stay connected and manage their work seamlessly. Service efficiency, particularly at the front desk and during check-out, contributes to a smooth and hassle-free experience.
Although the hotel is currently undergoing renovations, which can cause some inconvenience in terms of getting around, the overall functionality and offerings remain commendable for business purposes. The valet service, though busy, ensures that transportation needs are met efficiently. Hotel Nacional de Rio Preto stands out as a robust option for business travelers looking for reliable services and amenities.
Accessible
The hotel's infrastructure supports accessibility with features like an accessible ramp, elevators that provide easy access and handicap accommodations. Guests find the overall location of the hotel to be easily accessible as well.
However, some areas could see improvements in terms of accessibility. Issues were noted regarding the lack of accessibility to the pool and leisure areas and some guests found it difficult to get to the restaurant and navigate the garage. Additionally, during periods of renovation, the reception area was less accessible.
Despite these challenges, the hotel is committed to providing accessibility solutions and ensures that essential areas for guests with physical disabilities or the elderly are accessible, contributing to a generally positive experience.
Outdoor Pool
Dog Friendly
However, several issues were noted that potential guests should be aware of. Some reviewers reported not receiving the pet amenities they were informed about, such as a bed, hygiene mat and feeding bowls. There were instances where the pet-friendly designation was questioned, as some guests found the hotel did not fully live up to the "pet-friendly" label, stating it was more about accepting pets rather than catering to their needs.
Additional concerns were raised regarding the cost associated with bringing pets. The pet fee was described as high, sometimes exceeding 50% of the total reservation cost. Another issue was the lack of clear communication about the pet fee with some guests finding out only upon arrival that an additional charge would be applied. This lack of transparency about fees was a frequent point of frustration.
Lastly, some guests experienced disturbances due to dogs barking early in the morning, which might be an issue for those sensitive to noise.
Overall, while the hotel does accommodate pets and offers some thoughtful amenities, potential guests should be prepared for additional costs and verify the availability of pet-related services before booking.
No, Hotel Nacional de Rio Preto - Distributed by Intercity doesn't have any pool.
No, a spa isn't available at Hotel Nacional de Rio Preto - Distributed by Intercity.
Yes, Hotel Nacional de Rio Preto - Distributed by Intercity welcomes dogs.
Yes, parking facilities are available at Hotel Nacional de Rio Preto - Distributed by Intercity.
Yes, Hotel Nacional de Rio Preto - Distributed by Intercity has a gym.
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