Sao Jose do Rio Preto, Rod Washington Luiz , Km 428-20.888846,-49.310723(Show on Map)
8.2
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
IPÊ PARK Convention Hotel offers a peaceful retreat north of São José do Rio Preto with easy access to a major highway, making it ideal for travelers attending nearby events. Guests often praise the tranquil environment, family-friendly atmosphere and spacious gardens, as well as the convenience for those with pets. Although the remote location may not suit those looking to explore the city center, it provides a quiet and accessible setting for specific destinations in the region.
The breakfast experience at IPÊ PARK Convention Hotel is widely lauded for its quality and variety with guests describing the offerings as excellent and generous. The dinners at the hotel's restaurant also earn high marks for their delicious taste, fair pricing and overall value, despite occasional service hiccups.
Guests generally appreciate the spacious and comfortable rooms, highlighting the clean linens, efficient layouts and friendly staff. However, the hotel faces significant maintenance and cleanliness issues with many pointing out outdated furniture, noisy air conditioning and inconsistent housekeeping practices.
The hotel's parking facilities receive high praise for their convenience and accessibility with the option to park directly in front of rooms being a notable perk.
Families enjoy the hotel’s ample space and activities, such as playgrounds and pools, which cater to children and pets alike. The property's family-oriented atmosphere ensures a delightful experience for groups traveling together.
Staff at the hotel are frequently commended for their friendliness and helpfulness, contributing positively to the overall guest experience, though there are occasional mentions of less friendly receptionists.
Wi-Fi service at the hotel has mixed reviews with some guests experiencing high functionality while others report connectivity issues and low-quality service, particularly in rooms farther from access points.
The pool area, especially the heated pools, is another highlight for many guests, despite some cleanliness and maintenance concerns. The availability of shaded areas and pool towels could be improved to enhance guest satisfaction.
Overall, IPÊ PARK Convention Hotel is appreciated for its tranquil setting, accommodating staff and family-friendly amenities with some areas requiring attention to ensure a consistently pleasant experience for all guests.
Categories
Family
This hotel features extensive family amenities including a playground, three outdoor swimming pools, childcare facilities, and family rooms, making it a popular choice for family stays.
Dog Friendly
This hotel is listed as pet-friendly. However, specific details regarding pet policies or amenities are not available in the provided data.
Pool
Features refreshing outdoor pools.
Heated Pool
Outdoor Pool
Parking
This hotel provides parking. It is suitable for both business and leisure travelers.
Accessible
This hotel provides wheelchair access throughout its facilities, ensuring that guests with mobility needs can navigate the property comfortably.
3 Star
This hotel provides a convention center, making it suitable for business travelers. It offers comfortable accommodations and necessary amenities for a pleasant stay.
Outdoor Pool
This hotel stands out with three outdoor pools, including a heated pool and a children's pool, offering variety for different preferences. The pool area is complemented by sun loungers and a garden area, providing a comprehensive outdoor leisure experience.
Business
Heated Pool
Room Types
Superior Double RoomThe spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Luxury Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Budget Superior Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Budget Superior Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Deluxe Double or Twin Room with Pool ViewThe unit has 3 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Located to the north of São José do Rio Preto, IPÊ PARK Convention Hotel offers a serene setting away from the bustling urban center. Despite its distance from the city center, the hotel is conveniently accessible, located close to a major highway. This makes it a great option for travelers passing through or attending events in the nearby areas such as Cedral. The location is also ideal for those with specific local appointments or events, providing easy access without the need to navigate city traffic.
Guests often praise the peaceful environment, which is perfect for rest and relaxation and appreciate the family-friendly atmosphere, especially the expansive gardens. Those traveling with pets will find the hotel accommodating. The hotel’s proximity to the Villa Conte event space and other local venues makes it a convenient choice for attendees. Additionally, the layout of the hotel allows for easy movement from rooms to event spaces.
While the remote location might not be ideal for those looking to explore the city center, it offers a quiet retreat amid greenery and silence. The easy access to the highway is beneficial for those traveling to surrounding small towns or specific destinations in the region. Overall, the location of IPÊ PARK Convention Hotel is favorably noted for its tranquility, convenience and suitability for event attendees.
Breakfast
Breakfast at the IPÊ PARK Convention Hotel receives high praise from guests for its quality and variety. Many reviews highlight the good selection and the delicious taste of the morning offerings. Guests repeatedly describe the breakfast as excellent, very good and wonderful, noting its generous, plentiful and varied choices. The breakfast is often replenished and includes fresh fruit and a range of treats with some labeling it as impeccable, sensational and even extraordinary.
However, there are a few criticisms regarding the breakfast service. Some guests mentioned instances where the quality had declined with specific complaints about stale pastries and cold items. Additionally, a few reviews noted that the breakfast buffet sometimes lacked variety and was not replenished promptly.
Despite these occasional shortcomings, the overall sentiment toward the breakfast experience at IPÊ PARK Convention Hotel is overwhelmingly positive, making it a highlight for many visitors. The good service and the peaceful environment further enhance the dining experience, contributing to an enjoyable stay.
Dinner
The IPÊ PARK Convention Hotel offers a noteworthy dining experience that has impressed many of its guests. The restaurant at the hotel garners high praises for its very good and well-served dinners with many describing the meals as delicious and fantastically prepared. The breakfast also stands out with several guests expressing a desire to revisit just for the morning spread.
The restaurant is lauded for its fair pricing with the cost-benefit ratio being a significant highlight. Although some mention that the à la carte menu can be pricey, the quality and quantity of the food justify the expense. The presence of a well-appointed structure and easy accessibility with amenities such as parking right at the door of the rooms, further enhances the dining experience.
A notable downside includes occasional service delays and minor mix-ups with orders, such as omitting the bread in a sausage dish. Despite these hiccups, the overall feedback remains positive with many guests recommending the restaurant for both its tasty snacks and satisfying main meals.
Rooms
The rooms at IPÊ PARK Convention Hotel present a mixed experience for guests. Positively, many appreciated the spaciousness with large rooms often featuring comfortable and clean beds. Some rooms offer views of the pool, providing a pleasant outlook. The wide work desks and functional layout added to the convenience for those needing to work or relax comfortably. Cleanliness in some instances was noted as commendable with a few rooms and bathrooms being impeccably maintained and well-organized upon arrival. Additionally, the hotel’s layout, particularly the direct access rooms to the patio and pools, was highlighted favorably, as well as the friendly and attentive staff.
However, the hotel appears to suffer from widespread maintenance issues. Many reviews mention that the rooms are in urgent need of renovation, characterized by old, outdated furniture and facilities. Common complaints included noisy and ineffective air conditioning, insufficient room heating and older room conditions with elements like rusty soap dishes, broken phones and faulty electrical outlets. Cleanliness outside of some positive instances was a recurring issue with reports of dusty furniture, smelly blankets and even infestations of mosquitoes and bathroom gnats. Moreover, specific rooms were noted to have poor lighting, small and old bathrooms and an overall disappointing state of upkeep. Noise issues, such as thin walls and lack of soundproofing, contributed to an uncomfortable stay for several guests.
In summary, while the hotel offers spacious and occasionally well-maintained rooms with some good features, substantial improvements and renovations are clearly needed to address the wide array of maintenance and cleanliness concerns for a consistently pleasant guest experience.
Beds
Guests at IPÊ PARK Convention Hotel have shared mixed feedback regarding the beds. Many have praised the beds for being very comfortable, soft, spacious and clean. There are frequent mentions of comfortable beds and some highlight the presence of king-size beds. However, several guests noted issues such as single beds being combined to serve as double beds, broken bed frames and some mattresses being uncomfortable or in poor condition. Overall, while many guests enjoyed the comfort and size of the beds, others found issues that detracted from their stay.
Cleanliness
The cleanliness of IPÊ PARK Convention Hotel has received mixed feedback from guests. Many reviews highlight the hotel’s clean and spacious rooms with guests appreciating clean towels, sheets and a tidy environment. Some mention that the hotel's cleanliness and sanitation are impeccable with clean and well-maintained rooms contributing to a pleasant stay.
However, there are consistent reports of certain areas that require significant improvements. Issues such as dirty bathrooms, sticky floors, dusty vents and old, poorly maintained furniture have been noted. Several guests found bathrooms with a bad odor and some hygiene products left behind, which indicates lapses in cleaning protocols. The external areas, including the garden and pool, were also reported as not well-maintained with specific mentions of litter and debris found around the premises.
In summary, while some areas of the hotel are praised for their cleanliness and organizational standards, there are notable areas that could benefit from more thorough and consistent cleaning practices. The feedback indicates a need for the hotel to address specific cleanliness issues to enhance the overall guest experience.
Staff
The staff at IPÊ PARK Convention Hotel have received largely positive feedback from guests. Guests frequently mention that the staff are well-educated, attentive and very helpful, making their stays more pleasant and ensuring they have everything they need. The politeness and friendliness of the staff are often highlighted with many appreciating the courteous and proactive assistance provided.
Specific staff members such as Receptionist Caira have been noted for their attentiveness and friendliness, contributing to a positive guest experience. The restaurant staff also stand out for their excellent service.
However, there are some criticisms regarding the reception service with reports of a few unfriendly or unwilling receptionists. A few guests experienced a colder level of service from specific individuals such as Employee Carlos, but these instances seem to be exceptions rather than the rule.
Overall, guests seem to find the staff respectful, welcoming and efficient, creating a largely positive impression of the hotel's human resources. The commitment and education of the team are acknowledged and appreciated by many visitors, aiding in a generally pleasant stay at the IPÊ PARK Convention Hotel.
Wi-Fi
The IPÊ PARK Convention Hotel receives mixed feedback regarding its Wi-Fi service. While some guests praise the internet quality, particularly mentioning the functionality of TV and internet access, others report a range of issues. Complaints frequently highlight non-functional Wi-Fi in rooms, particularly those farther from the access points, along with overall low-quality and unstable connections. Many guests mention the difficulty in accessing the internet and the inability to perform online tasks smoothly. Despite some instances where the Wi-Fi reportedly worked well, the general consensus points to significant room for improvement in the hotel’s internet service.
Pool
The IPÊ PARK Convention Hotel boasts a variety of pools, most notably its highly praised heated pools. Guests highlight the comfortable ambiance and beautiful location, making it a pleasant area to relax. The hotel features pools suitable for both children and adults with some pointing out the nighttime lighting as a great perk for evening swims.
Despite its positive aspects, there are recurring mentions of cleanliness and maintenance issues. Some guests report muddy or dirty conditions, which have occasionally rendered the pools unusable. Additionally, the chairs and sun loungers around the pool seem to require attention with loose fibers and general wear noted.
Access and privacy around the pool could also be improved with specific feedback pointing to a lack of sufficient shade and pool towels. Lastly, while the main pool provides a delightful experience, some guests felt it lacked proper ladders and could benefit from better maintenance.
Overall, while the pool facilities offer enjoyable and relaxing opportunities with their heated features and lovely surroundings, addressing some of the cleanliness and maintenance issues could significantly enhance the guest experience.
Parking
The parking facilities at IPÊ PARK Convention Hotel stand out for their convenience and accessibility, a highlight frequently mentioned by guests. Many reviews appreciated the ability to park directly in front of their rooms, making it easy to load and unload luggage. The proximity of the parking spaces to the rooms adds an element of convenience that enhances the stay. Guests also noted the ample parking space and the fact that it is included in the stay, further adding to the property's appeal. The availability of free parking and private parking options were additional perks well-received by visitors. Overall, the hotel's parking situation is described as highly satisfactory, contributing positively to the overall guest experience.
Family
IPÊ PARK Convention Hotel excels as a family-friendly destination, providing ample space and activities to ensure a delightful experience for both children and their parents. The hotel is often praised for its family-oriented atmosphere, making it an ideal choice for groups and families looking to enjoy quality time together.
The property offers a variety of amenities tailored for kids, such as playgrounds and swimming pools, where many children are seen playing and having fun. The hotel's environment is designed to promote family leisure, creating a family-oriented crowd that enhances the overall experience.
Guests also appreciate the pet-friendly policies, noting the hotel's suitability for those who wish to bring their furry friends along. The setting is often described as a great space for pets as well as for children.
While there are some mentions of less favorable experiences, such as noise complaints, the majority of reviews highlight the positive aspects of staying at this hotel with family. With its substantial amenities and a welcoming environment, IPÊ PARK Convention Hotel stands out as a wonderful choice for a family getaway.
Accessible
The IPÊ PARK Convention Hotel has a commendable focus on accessibility, offering guests good structural support to accommodate disabilities. There is an accessible pool which guests appreciated, although some noted the need for more accessible pool furniture. The hotel's accessible rooms are a positive highlight, supporting wheelchair users with specific adapted features. However, while the overall accessibility is well addressed, there are some areas within the hotel that could benefit from further enhancements. A few guests mentioned minor shortcomings like small bathrooms in accessible rooms and the necessity for a wider variety of accessible dining options beyond the buffet. Despite these issues, the commitment to ensuring access in key areas of the hotel remains evident, making it a generally suitable choice for guests with disabilities.
Dog Friendly
IPÊ PARK Convention Hotel offers a pet-friendly environment, welcoming dogs and other pets with excellent care. The hotel is noted for its expansive and peaceful areas, which provide ample space for guests to walk their pets and help them destress after travel. The atmosphere is family-friendly and free of prejudices, ensuring all guests feel comfortable. Pets are commonly seen around the hotel, including in dining areas, reinforcing the open and accepting attitude towards animal companions. The facilities and services aimed at pets and their owners make it a great stay for those traveling with their furry friends.
FAQ
Yes, IPÊ PARK Convention Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at IPÊ PARK Convention Hotel.
Yes, IPÊ PARK Convention Hotel welcomes dogs.
Yes, parking facilities are available at IPÊ PARK Convention Hotel.
