Faro Hotel São José dos Campos
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Summary of reviewsFaro Hotel São José dos Campos is well-regarded for its prime location, offering guests easy access to Center Vale Shopping, restaurants, the bus station and major highways. This strategic positioning makes it a favorable choice for both leisure and business travelers. The general cleanliness of the hotel receives high praise with rooms and common areas being well-kept and hygienic, contributing to an overall pleasant stay.
The breakfast experience is notably positive, featuring a wide variety of high-quality options, including gluten-free and lactose-intolerant-friendly choices. The cozy atmosphere of the breakfast area and the polite staff add to the favorable dining experience. However, the hotel's dinner services are limited with guests often having to venture out for evening meals due to the lack of substantial on-site dining options.
Guests appreciate the spacious and clean rooms, although some find the standard rooms to be on the smaller side and mention issues such as limited power outlets and occasional noise disturbances. The older furnishings in some rooms also suggest that a renovation could enhance overall comfort. Despite these drawbacks, the friendly and efficient staff often help mitigate issues promptly.
The hotel staff's excellent service stands out with their friendliness, attentiveness and professionalism frequently mentioned by guests. Individuals like night receptionist Marcos and assistant Paulo are specifically highlighted for their exceptional service.
In terms of amenities, the free Wi-Fi service at the hotel receives mixed reviews with some guests experiencing slow and weak signals. The gym is generally well-received for its new equipment and pleasant workout environment, though suggestions for more equipment and upgrades are noted. Parking presents a mixed bag as well; while the valet service is appreciated, tight parking spaces and recent charges for parking have been points of contention.
Families find the hotel accommodating with its dedicated kids space and comfortable family rooms, making it a suitable choice for travelers with children. The beds are often praised for comfort, although some guests report issues with old or uncomfortable mattresses and pillows, indicating room for improvement in this area.
Overall, Faro Hotel São José dos Campos offers a blend of convenience, cleanliness and quality service, making it a reliable choice for visitors, yet it has certain areas that could benefit from enhancement to deliver an even better guest experience.
Categories
The breakfast experience is notably positive, featuring a wide variety of high-quality options, including gluten-free and lactose-intolerant-friendly choices. The cozy atmosphere of the breakfast area and the polite staff add to the favorable dining experience. However, the hotel's dinner services are limited with guests often having to venture out for evening meals due to the lack of substantial on-site dining options.
Guests appreciate the spacious and clean rooms, although some find the standard rooms to be on the smaller side and mention issues such as limited power outlets and occasional noise disturbances. The older furnishings in some rooms also suggest that a renovation could enhance overall comfort. Despite these drawbacks, the friendly and efficient staff often help mitigate issues promptly.
The hotel staff's excellent service stands out with their friendliness, attentiveness and professionalism frequently mentioned by guests. Individuals like night receptionist Marcos and assistant Paulo are specifically highlighted for their exceptional service.
In terms of amenities, the free Wi-Fi service at the hotel receives mixed reviews with some guests experiencing slow and weak signals. The gym is generally well-received for its new equipment and pleasant workout environment, though suggestions for more equipment and upgrades are noted. Parking presents a mixed bag as well; while the valet service is appreciated, tight parking spaces and recent charges for parking have been points of contention.
Families find the hotel accommodating with its dedicated kids space and comfortable family rooms, making it a suitable choice for travelers with children. The beds are often praised for comfort, although some guests report issues with old or uncomfortable mattresses and pillows, indicating room for improvement in this area.
Overall, Faro Hotel São José dos Campos offers a blend of convenience, cleanliness and quality service, making it a reliable choice for visitors, yet it has certain areas that could benefit from enhancement to deliver an even better guest experience.
Business Hotel
This hotel offers a business center and comfortable accommodations for business travelers. It is conveniently located near shopping areas, providing easy access to amenities and services.
Hotel with Parking
Faro Hotel São José dos Campos provides private car parking on site. The hotel is strategically located next to the Center Vale Shopping, offering convenience for guests. It also features a steam room, hot tub, and sauna.
Hotel with Gym
This hotel offers a fitness center and a sauna for guest relaxation and exercise activities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Guest Reviews
Faro Hotel São José dos Campos boasts an excellent location, frequently praised for its proximity to key areas of interest. Positioned close to the biggest shopping mall in town, Center Vale Shopping, guests appreciate the convenience of walking to the mall for dining and shopping needs. The hotel is situated on a pleasant, quiet street that offers easy access to restaurants, the bus station and major highways like Dutra, making it suitable for both leisure and business travelers.
The hotel's location is often highlighted alongside other positive aspects such as good cleanliness, comfortable and spacious rooms and friendly, helpful staff. The breakfast receives favorable mentions for its variety and quality, enhancing the overall guest experience.
Guests frequently note the hotel's strategic position which facilitates easy access to downtown and other parts of the city. The convenience of nearby amenities and the hotel's cleanliness contribute to a high cost-benefit ratio, making it a well-regarded choice for visitors to São José dos Campos.
The breakfast at Faro Hotel São José dos Campos receives high praise for its quality, taste and variety. Guests frequently highlight the numerous options available with a commendable selection of items, including gluten-free and lactose-intolerant-friendly choices. The atmosphere of the breakfast area is described as beautiful and cozy, adding to the overall positive breakfast experience. Guests find the breakfast well-served, plentiful and frequently replenished with specific mentions of fresh, tasty and high-quality food. The staff serving breakfast are noted for their politeness and helpfulness, contributing to an excellent start to the day. While some reviews suggest room for improvement, such as the inclusion of fresh orange juice or more fruit options, the general sentiment is overwhelmingly positive, making breakfast a standout feature at the hotel. The breakfast experience is complemented by the hotel's excellent location, adding further convenience for travelers.
Faro Hotel São José dos Campos has garnered feedback highlighting a few notable points about its dining options. Guests have frequently pointed out the limited dinner options and the closure of the kitchen after 10 pm, making late-night dining impossible within the hotel premises. Many reviews express a desire for more substantial dining facilities, including a restaurant that serves evening meals. A common sentiment is the inconvenience of having to seek meals elsewhere. There is a suggestion that guests may have to visit the nearby shopping mall for their dinner, underscoring the lack of dining services at the hotel itself. The absence of a mini fridge and kitchen support for guests at checkout has also been mentioned. Overall, the hotel's dinner service or lack thereof, leaves room for improvement to enhance guest convenience and satisfaction.
Faro Hotel São José dos Campos offers a mix of spacious and well-maintained rooms with many guests praising the cleanliness and comfort of their accommodations. Several reviews highlighted the ample room size, particularly noting the spaciousness of certain apartments and bathrooms. Guests also appreciated the cleanliness and modern feel of the facilities, mentioning that the rooms were bright and well-ventilated.
Despite these positive aspects, some guests did encounter issues with the size of the standard rooms, which were described as quite small and sometimes tight for couples or additional guests. Other common concerns included limited power outlets with some rooms only offering two and noise disturbances from adjoining rooms or hallways. The air conditioning and electrical problems were noted by several visitors, along with a lack of detailed room instructions, which could affect the overall comfort of the stay.
The hotel staff received praise for their friendly and prompt service, which helped alleviate some guests' issues, such as changing rooms when problems arose. However, the older fittings and outdated furniture in some rooms did not go unnoticed, suggesting that a renovation could enhance the guest experience. Room amenities were seen as basic with some guests feeling the need for additional items like blankets, shower caps and improved TV channels.
Overall, Faro Hotel São José dos Campos provides reasonably good accommodations, but there is room for improvement in terms of room amenities, soundproofing and maintaining modern standards across all rooms. The hotel's location, combined with secure parking and clean, comfortable rooms, makes it a decent choice for short stays. However, guests looking for more modern facilities or larger spaces might need to consider these points before booking.
The beds at Faro Hotel São José dos Campos generally receive positive feedback from guests for their comfort. Many reviews highlight comfortable, spacious and soft beds with some describing them as sensational or very comfortable. The king-size beds are frequently praised, offering plenty of room for resting and a few reviews specifically commend the large, comfortable king-size beds in rooms with expansive shower areas.
However, a notable number of guests have expressed dissatisfaction with the state of the mattresses and pillows. Complaints include old, deformed or very soft mattresses that can be noisy, uncomfortable or even split in the middle. Some guests found the pillows to be worn, smelly, stiff or akin to cardboard, adversely affecting their overall sleep quality.
The bedding also receives mixed reviews. While some guests found the beds neat and the blankets comfortable, others noted thin blankets, poor linen and a lack of comforters, which detracted from their experience. The housekeeping service is generally praised, although a few mention issues with the beds not being made properly and dusty headboards.
Overall, while the beds at Faro Hotel São José dos Campos are often considered comfortable and spacious, there are areas for improvement, especially concerning the condition and quality of mattresses and pillows.
Faro Hotel São José dos Campos receives commendable feedback for its cleanliness with guests frequently highlighting the impeccable state of the rooms. Many reviews praised the hotel's general cleanliness, emphasizing the well-maintained and organized rooms and common areas. The consistent cleanliness in the bedrooms and bathrooms often met or exceeded expectations with numerous guests remarking on the cleanliness being very good, excellent or even impeccable.
Guests appreciated the clean and tidy presentation of both the rooms and the hotel premises. The cleaning service was noted for its thoroughness with many finding the cleaning to be very well done and some even giving high cleaning scores. The polite and friendly hotel staff also contributed to a positive overall impression.
However, some reviews mentioned issues that impacted the cleanliness experience. Occasional comments addressed concerns about specific areas needing better maintenance or cleaning, such as bathroom upkeep or underwhelming floor cleanliness. A few reviews noted problems like poor bathroom conditions, bad odors and dated facilities, which detracted from an otherwise positive cleanliness standard.
Overall, despite some minor drawbacks, the general consensus points to Faro Hotel São José dos Campos maintaining a high standard of cleanliness, making it a reliable choice for guests prioritizing hygiene.
Faro Hotel São José dos Campos consistently receives high praise for its exceptional staff. Guests frequently highlight the friendliness, politeness and attentiveness of the entire team. The reception staff and other employees are noted for their prompt and efficient service, ensuring a smooth check-in and check-out experience despite occasionally being overwhelmed.
The cleaning staff also receives commendations for maintaining high standards of hygiene and cleanliness throughout the hotel. Specific mentions are made of individuals like night receptionist Marcos and assistant Paulo, who are particularly friendly and helpful.
Overall, the service quality at the Faro Hotel is deemed excellent with many guests appreciating the professional, courteous and welcoming nature of the staff. While there is occasional feedback regarding the need for faster service at the reception and improvements in friendliness, the general consensus is that the staff's dedication and exceptional customer service significantly enhance the guest experience.
The Wi-Fi at Faro Hotel São José dos Campos generally presents some challenges with many guests noting weak and slow signals, underscoring the need for improvement, especially given the hotel's target audience of executive travelers. Some guests mentioned that despite having free Wi-Fi, the speed was notably low, sometimes not even reaching 2MB even with an Ethernet cable.
However, not all reviews are critical; a few guests did mention that the Wi-Fi worked properly and even described it as excellent on occasion. It seems the Wi-Fi experience can vary significantly depending on the time of usage and specific room location. While the hotel has its strengths, it's clear that consistent and reliable internet service is an area that could benefit from enhancement to meet the expectations of its guests.
The gym at Faro Hotel São José dos Campos garners mixed reviews but has several positive aspects. Guests commend the good condition of the equipment and the newness of the machines, which contribute to a pleasant workout experience. The space is described as pleasant and suitable for fitness activities. However, some guests feel that the gym could benefit from additional equipment and general upgrades. Despite these suggestions for improvement, there are remarks highlighting the overall quality and functionality of the gym facilities.
Faro Hotel São José dos Campos offers parking facilities that received mixed reviews from guests. Notably, there are convenient features such as valet service and both internal and external parking options. Valet service is particularly commended for being helpful and providing ease. Additionally, some guests appreciated the availability of free parking and noted that it was easy to find.
However, the parking experience at the hotel has its challenges. Guests frequently mentioned that parking spaces are very tight, making it difficult for trucks and larger vehicles to maneuver. The parking garage is described as cramped and in some cases, confusing to navigate with poor illumination being another issue.
A recent change in policy has introduced daily charges for parking, which some guests found inconvenient. Despite these drawbacks, the hotel staff's friendliness and the basic convenience of having a parking garage on-site were highlighted positively. Overall, while the parking situation has room for improvement, the presence of valet service and occasional free parking provides some level of convenience for guests.
Faro Hotel São José dos Campos offers a range of amenities tailored for families, making it an ideal destination for those traveling with children. The hotel features a dedicated kids space and a playground, providing entertainment for younger guests. Family rooms are available and noted for their comfort, enhancing the overall experience for families during their stay. Guests consistently highlight the hotel's family-friendly atmosphere with several reviews mentioning stays with children and extended family members. The hotel's convenient location and excellent breakfast also add to its appeal for family travelers. The facilities and services are well-suited for both adults and children, making it a highly recommended option for family vacations.
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Location
The hotel's location is often highlighted alongside other positive aspects such as good cleanliness, comfortable and spacious rooms and friendly, helpful staff. The breakfast receives favorable mentions for its variety and quality, enhancing the overall guest experience.
Guests frequently note the hotel's strategic position which facilitates easy access to downtown and other parts of the city. The convenience of nearby amenities and the hotel's cleanliness contribute to a high cost-benefit ratio, making it a well-regarded choice for visitors to São José dos Campos.
Breakfast
Dinner
Rooms
Despite these positive aspects, some guests did encounter issues with the size of the standard rooms, which were described as quite small and sometimes tight for couples or additional guests. Other common concerns included limited power outlets with some rooms only offering two and noise disturbances from adjoining rooms or hallways. The air conditioning and electrical problems were noted by several visitors, along with a lack of detailed room instructions, which could affect the overall comfort of the stay.
The hotel staff received praise for their friendly and prompt service, which helped alleviate some guests' issues, such as changing rooms when problems arose. However, the older fittings and outdated furniture in some rooms did not go unnoticed, suggesting that a renovation could enhance the guest experience. Room amenities were seen as basic with some guests feeling the need for additional items like blankets, shower caps and improved TV channels.
Overall, Faro Hotel São José dos Campos provides reasonably good accommodations, but there is room for improvement in terms of room amenities, soundproofing and maintaining modern standards across all rooms. The hotel's location, combined with secure parking and clean, comfortable rooms, makes it a decent choice for short stays. However, guests looking for more modern facilities or larger spaces might need to consider these points before booking.
Beds
However, a notable number of guests have expressed dissatisfaction with the state of the mattresses and pillows. Complaints include old, deformed or very soft mattresses that can be noisy, uncomfortable or even split in the middle. Some guests found the pillows to be worn, smelly, stiff or akin to cardboard, adversely affecting their overall sleep quality.
The bedding also receives mixed reviews. While some guests found the beds neat and the blankets comfortable, others noted thin blankets, poor linen and a lack of comforters, which detracted from their experience. The housekeeping service is generally praised, although a few mention issues with the beds not being made properly and dusty headboards.
Overall, while the beds at Faro Hotel São José dos Campos are often considered comfortable and spacious, there are areas for improvement, especially concerning the condition and quality of mattresses and pillows.
Cleanliness
Guests appreciated the clean and tidy presentation of both the rooms and the hotel premises. The cleaning service was noted for its thoroughness with many finding the cleaning to be very well done and some even giving high cleaning scores. The polite and friendly hotel staff also contributed to a positive overall impression.
However, some reviews mentioned issues that impacted the cleanliness experience. Occasional comments addressed concerns about specific areas needing better maintenance or cleaning, such as bathroom upkeep or underwhelming floor cleanliness. A few reviews noted problems like poor bathroom conditions, bad odors and dated facilities, which detracted from an otherwise positive cleanliness standard.
Overall, despite some minor drawbacks, the general consensus points to Faro Hotel São José dos Campos maintaining a high standard of cleanliness, making it a reliable choice for guests prioritizing hygiene.
Staff
The cleaning staff also receives commendations for maintaining high standards of hygiene and cleanliness throughout the hotel. Specific mentions are made of individuals like night receptionist Marcos and assistant Paulo, who are particularly friendly and helpful.
Overall, the service quality at the Faro Hotel is deemed excellent with many guests appreciating the professional, courteous and welcoming nature of the staff. While there is occasional feedback regarding the need for faster service at the reception and improvements in friendliness, the general consensus is that the staff's dedication and exceptional customer service significantly enhance the guest experience.
Wi-Fi
However, not all reviews are critical; a few guests did mention that the Wi-Fi worked properly and even described it as excellent on occasion. It seems the Wi-Fi experience can vary significantly depending on the time of usage and specific room location. While the hotel has its strengths, it's clear that consistent and reliable internet service is an area that could benefit from enhancement to meet the expectations of its guests.
Gym
Parking
However, the parking experience at the hotel has its challenges. Guests frequently mentioned that parking spaces are very tight, making it difficult for trucks and larger vehicles to maneuver. The parking garage is described as cramped and in some cases, confusing to navigate with poor illumination being another issue.
A recent change in policy has introduced daily charges for parking, which some guests found inconvenient. Despite these drawbacks, the hotel staff's friendliness and the basic convenience of having a parking garage on-site were highlighted positively. Overall, while the parking situation has room for improvement, the presence of valet service and occasional free parking provides some level of convenience for guests.
Family
No, Faro Hotel São José dos Campos doesn't have any pool.
No, a spa isn't available at Faro Hotel São José dos Campos.
No, Faro Hotel São José dos Campos doesn't allow dogs.
Yes, parking facilities are available at Faro Hotel São José dos Campos.
Yes, Faro Hotel São José dos Campos has a gym.
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