Novotel Sao Jose dos Campos
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Summary of reviewsNovotel Sao Jose dos Campos enjoys a strategic location that caters to diverse travelers, especially those on the Rio/Sao Paulo route. Its proximity to major highways, shopping malls and city attractions, combined with a quiet ambiance, makes it an appealing choice. Amenities such as free parking and a pool, along with the commendable service provided by polite and attentive staff, significantly enhance the guest experience.
Breakfast at the hotel is highly praised with guests enjoying a variety of quality options that cater to families. Highlights include fresh egg and tapioca stations and a generous spread that leaves a positive impact on the stay despite occasional critiques of variety and temperature issues.
Dinner experiences, however, are mixed. While the cost-effective meals and options for half board receive approval, service delays and limited menu variety detract from the overall dining satisfaction. Special occasions like Valentine’s Day dinners receive commendations, suggesting potential for memorable dining when executed well.
The rooms at Novotel are generally clean and comfortable with modern decor and excellent showers. Families appreciate spacious configurations, although some rooms require maintenance due to issues like mold, leaks and ventilation problems. The common areas, including a lovely pool and playground, further add to the pleasant ambiance, contributing positively to the family experience.
Cleanliness is another strong point with guests frequently highlighting the immaculate rooms and facilities. Some concerns do arise about mold, stained curtains and occasional bedbug sightings, but these are rare and overall hygiene remains commendable.
The exceptional service provided by the staff is a significant highlight. Guests often commend their professionalism, politeness and attentiveness, reflecting the high standards expected at a quality hotel. This positive staff interaction greatly enhances the overall guest experience.
The pool area is well-maintained and offers an inviting environment with heated water and various depth levels, making it suitable for all ages. Facilities, including poolside towels and bar services, enhance the leisure experience, though occasional cleanliness issues are noted.
Parking is mostly well-regarded, appreciated for its accessibility and spaciousness. It is free and considered safe, although some guests encounter minor issues like poorly marked areas and bird droppings.
Families find the hotel particularly accommodating with family rooms, recreational activities and a welcoming environment. The combination of comfortable accommodations, excellent breakfast and engaging facilities like game rooms, playgrounds and a pool ensures an enjoyable stay for both parents and children.
The bed comfort at Novotel is generally well-received with many guests noting the comfortable and firm yet soft mattresses. While the main beds are praised, sofa beds receive mixed reviews due to discomfort and depth issues.
In summary, Novotel Sao Jose dos Campos is a well-rounded hotel offering a blend of convenience, comfort and excellent service, making it a favored choice for travelers and families alike.
Categories
Breakfast at the hotel is highly praised with guests enjoying a variety of quality options that cater to families. Highlights include fresh egg and tapioca stations and a generous spread that leaves a positive impact on the stay despite occasional critiques of variety and temperature issues.
Dinner experiences, however, are mixed. While the cost-effective meals and options for half board receive approval, service delays and limited menu variety detract from the overall dining satisfaction. Special occasions like Valentine’s Day dinners receive commendations, suggesting potential for memorable dining when executed well.
The rooms at Novotel are generally clean and comfortable with modern decor and excellent showers. Families appreciate spacious configurations, although some rooms require maintenance due to issues like mold, leaks and ventilation problems. The common areas, including a lovely pool and playground, further add to the pleasant ambiance, contributing positively to the family experience.
Cleanliness is another strong point with guests frequently highlighting the immaculate rooms and facilities. Some concerns do arise about mold, stained curtains and occasional bedbug sightings, but these are rare and overall hygiene remains commendable.
The exceptional service provided by the staff is a significant highlight. Guests often commend their professionalism, politeness and attentiveness, reflecting the high standards expected at a quality hotel. This positive staff interaction greatly enhances the overall guest experience.
The pool area is well-maintained and offers an inviting environment with heated water and various depth levels, making it suitable for all ages. Facilities, including poolside towels and bar services, enhance the leisure experience, though occasional cleanliness issues are noted.
Parking is mostly well-regarded, appreciated for its accessibility and spaciousness. It is free and considered safe, although some guests encounter minor issues like poorly marked areas and bird droppings.
Families find the hotel particularly accommodating with family rooms, recreational activities and a welcoming environment. The combination of comfortable accommodations, excellent breakfast and engaging facilities like game rooms, playgrounds and a pool ensures an enjoyable stay for both parents and children.
The bed comfort at Novotel is generally well-received with many guests noting the comfortable and firm yet soft mattresses. While the main beds are praised, sofa beds receive mixed reviews due to discomfort and depth issues.
In summary, Novotel Sao Jose dos Campos is a well-rounded hotel offering a blend of convenience, comfort and excellent service, making it a favored choice for travelers and families alike.
Family Friendly Hotel
This hotel is perfect for families, offering modern rooms suitable for couples, singles, and families, including adapted apartments and a master suite. It features a restaurant serving local cuisine, ample space for events, a heated swimming pool, a gym, a sauna, a beach tennis court, and a kids' area.
Dog Friendly Hotel
This hotel allows two pets up to 5 kg for an additional fee per pet, per night. It is known for providing a refreshing swimming pool experience. The hotel also offers various amenities to make pets feel at home.
Hotel with Swimming Pool
This 4-star hotel offers spacious accommodations and leisure options, including a heated swimming pool, gym, sauna, and beach tennis court. It also features ample space for events and is pet-friendly, making it suitable for various travelers.
Heated Pool Outdoor Pool
Business Hotel
This hotel is ideal for business or leisure, with modern rooms and adapted apartments. It offers ample space for events, has a restaurant serving local cuisine, and provides amenities like a heated swimming pool, gym, and sauna.
Hotel with Parking
This hotel is well-suited for both business and leisure travelers, offering modern rooms and ample space for events. It features a heated swimming pool, gym, sauna, beach tennis court, and a kids' area, making it a comprehensive choice. Parking is available for guests.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds, rooms/facilities for disabled guests, and a bathroom for disabled. It also provides a fitness center, an outdoor swimming pool and other amenities.
Hotel with Gym
This hotel features a gym, a heated swimming pool, and a beach tennis court, offering a wide range of fitness and leisure activities. Guests can enjoy international dishes at the hotel restaurant and utilize the 24-hour room service.
4-Star Hotel
This hotel is perfect for both business and leisure travelers. It features modern rooms, adapted apartments, and a master suite. The hotel also offers a restaurant serving local cuisine, ample event space, a heated swimming pool, a gym, a sauna, a beach tennis court, and a kids' area. It is also pet-friendly.
Hotel with Outdoor Pool
This hotel stands out for its comprehensive outdoor pool area, featuring a heated swimming pool with a wet deck for adults and children. Guests can also enjoy a poolside bar and a garden area, complemented by spa facilities like a sauna and steam room for a complete leisure experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Heated Pool
Guest Reviews
Novotel Sao Jose dos Campos boasts an excellent location that appeals to a diverse range of travelers. Positioned conveniently close to the Dutra highway and a main city avenue, the hotel remarkably remains unaffected by traffic noise, offering a serene environment for its guests. For those passing through on the Rio/Sao Paulo route, it provides an ideal overnight stop with easy access.
Guests consistently highlight the strategic proximity to two major shopping malls, downtown, the DCTA (Brazilian Air Force Institute) and key city activities, making it an excellent choice for both short-term stays and extended visits. The CenterVale shopping mall, in particular, is just a brief 7-10 minute walk away.
Travelers appreciate the comprehensive facilities offered, such as free parking and a pool, which complement the hotel's notable service and comfort. The staff receives frequent commendation for their politeness and attentiveness, enhancing the overall guest experience. Novotel Sao Jose dos Campos ensures a blend of convenience, comfort and excellent service, making it a well-regarded option for visitors to the area.
Novotel Sao Jose dos Campos offers a breakfast that guests have a lot to say about. Many rave about an excellent breakfast with a station for fresh eggs and tapioca and commend the extremely attentive and helpful staff. There is a widespread agreement that the breakfast is very good, delicious and abundant with plenty of variety including high-quality options that cater to the entire family. Guests also enjoy the wonderful croissants and give kudos to the generosity and plentiful nature of the breakfast spread. However, not all reviews are glowing; some guests noted areas for improvement such as more variety and issues with some items being cold or not up to standard. Despite these occasional criticisms, the breakfast generally receives high marks and contributes positively to the stay, along with the hotel's favorable location and other amenities.
Novotel Sao Jose dos Campos offers a dining experience that receives mixed feedback from its guests. On the positive side, the hotel is appreciated for its cost-effectiveness and guests have praised the restaurant for its good food and fair prices. For those who book half board, there are many options available for dinner, which has been noted as a plus.
However, the service at the restaurant appears to be an area needing improvement. Multiple guests reported significant delays in receiving their meals with some waiting as long as one hour and 50 minutes. This delay is particularly concerning given that several menu items were not consistently available. Guests staying for several days noted a lack of variety in side dishes, which impacted their overall dining satisfaction.
Room service meals did not fare well in the reviews with negative comments about their quality. Additionally, some guests experienced issues upon arrival, such as clogged sinks, which further detracted from their dining experience.
Despite these challenges, special occasions such as Valentine’s Day dinners were highlighted as wonderful, indicating that when the restaurant gets it right, it can provide a memorable dining experience. Overall, although there are some stand-out positive aspects, the dinner service at Novotel Sao Jose dos Campos could benefit from increased efficiency and variety to meet guest expectations consistently.
At the Novotel Sao Jose dos Campos, guests generally find the rooms clean and comfortable, characterized by modern decor and excellent showers. Though some rooms are compact, they still offer functional amenities like good-quality shampoo, conditioner and hair dryers. Families appreciate the spacious and well-maintained rooms with some opting for connecting rooms for convenience. The soft and comfortable beds, including sofa beds suitable for children, contribute to the overall favorable experience.
However, there's a noticeable disparity in room quality with some guests encountering issues such as mold, leaking bathrooms and faulty air conditioning. A few rooms seem rundown or outdated, requiring maintenance to meet expectations set by the Novotel brand. Additionally, some bathrooms lack proper ventilation and the room layout can occasionally be cramped for larger groups.
The hotel’s common areas, including a lovely pool and playground, add to the pleasant stay, complemented by an excellent breakfast offering a wide variety of fresh options. Despite minor setbacks in some rooms, the friendly staff and overall cleanliness leave a positive impression on most guests.
Guests staying at Novotel Sao Jose dos Campos generally commend the hotel for its bed comfort. Several reviews describe the beds as perfect, very comfortable and great. The mattresses are often noted as firm yet soft, catering to different preferences. Many guests appreciate the excellent bedding, including warm quilts and high-quality linens. The cleanliness and upkeep of the bed and bath linens are frequently highlighted as impeccable.
The comfortable beds seem to ensure a good night's rest for many travelers with some describing the beds as big and accommodating. However, there are mixed feelings expressed about the sofa beds. While children's sofa beds are mentioned as comfortable, there are instances where sofa beds are reported to be extremely uncomfortable and deeply sunk.
Overall, the bed situation at Novotel Sao Jose dos Campos largely leaves guests satisfied, contributing to an enjoyable stay with only a few minor concerns about the sofa beds and occasional odors from the bedding.
The Novotel Sao Jose dos Campos generally receives commendations for its cleanliness with many guests highlighting the very clean rooms, impeccable hygiene and well-maintained facilities. The outdoor pool is often noted for being clean and pleasant. Positive remarks frequently emphasize the hotel's overall organized and tidy environment, including the clean bedding and maximum hygiene control at check-in. Some point out the phenomenal cleaning standards and the attentive room service that ensures cleanliness and comfort.
However, there are occasional criticisms regarding specific areas. Some guests mention that the cleanliness of the bathrooms, particularly inside the shower, could be improved. Instances of mold were observed around the windows and in the bathroom tiles, along with concerns about stained curtains and yellowed bedding. A few reviews indicated bedbugs in the pillows and noted that the flooring was only cleaned in high-traffic areas. Despite these isolated issues, the general consensus leans towards a very clean and well-managed hotel, reflecting a commitment to maintaining a high standard of hygiene.
The staff at Novotel São José dos Campos have garnered consistent praise from guests for their excellent service and professionalism. Visitors frequently highlight the friendly, attentive and super polite nature of the team, which extends across various roles, from reception to restaurant staff. The commendable level of courtesy and helpfulness exhibited by the staff contributes significantly to the positive guest experience, reflecting the high standards expected at a high-end hotel. The staff’s kindness and willingness to assist are often mentioned, along with their dedication to ensuring that guests have a memorable stay. The pool area service is also noted for its quality, adding to the overall positive impression. In summary, the staff's exceptional service at Novotel São José dos Campos stands out as a key factor in guest satisfaction, marked by professionalism, politeness and a noteworthy commitment to attentiveness and helpfulness.
Novotel Sao Jose dos Campos offers a pleasant swimming experience with its well-maintained and sizable pool area. Guests have praised the hotel's heated pool, highlighting it as an excellent spot for family recreation, especially for children. The pool's temperature and various depth levels make it enjoyable for guests of all ages, ensuring a comfortable and fun swim. With the convenience of available towels, refreshing drinks from the pool bar and delicious dishes from the restaurant, visitors can make the most of their leisure time by the pool. The surrounding outdoor area enhances the experience, providing a lovely setting to unwind and even offering the option to enjoy breakfast al fresco. Though there are remarks regarding occasional cleanliness issues around the pool floor, the overall feedback remains overwhelmingly positive, appreciating the hotel's great service, excellent facilities and enjoyable atmosphere.
The parking at Novotel Sao Jose dos Campos generally presents a mixed but mostly positive experience. Guests appreciate the accessibility, noting that the hotel's location offers easy access to highways and shopping malls. The parking facility is described as spacious and convenient with many reviews highlighting that it is free and included in the daily rate. The on-site parking is also regarded as safe and organized by several guests. However, a few reviews mention some drawbacks such as poorly marked areas and occasional confusion in the parking lot, as well as issues with bird droppings due to parking under trees. Despite these minor concerns, the overall sentiment about the parking remains favorable, especially with its no-cost advantage.
Novotel Sao Jose dos Campos stands out as a top choice for families seeking a comfortable and enjoyable stay. The hotel boasts a wonderful structure to welcome families, complete with cozy family rooms and great beds. An excellent breakfast starts the day off right and the family-friendly and cozy environment ensures everyone feels at home. The facilities are clean, well-organized and functional, enhancing the overall experience.
Parents appreciate the excellent cost-benefit ratio and convenient parking. The hotel excels in providing children's recreational activities, featuring two game rooms, one equipped with an Xbox, a good gym and a nice pool for kids. Additionally, there is an indoor playground and a grass football field, catering to various interests and keeping children entertained.
The attentive and polite staff contribute to the hotel's welcoming atmosphere, making it a pleasure for families to stay. With a great location, service and facilities, Novotel Sao Jose dos Campos is an excellent option for families looking for a well-rounded stay that prioritizes comfort, enjoyment and convenience.
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Location
Guests consistently highlight the strategic proximity to two major shopping malls, downtown, the DCTA (Brazilian Air Force Institute) and key city activities, making it an excellent choice for both short-term stays and extended visits. The CenterVale shopping mall, in particular, is just a brief 7-10 minute walk away.
Travelers appreciate the comprehensive facilities offered, such as free parking and a pool, which complement the hotel's notable service and comfort. The staff receives frequent commendation for their politeness and attentiveness, enhancing the overall guest experience. Novotel Sao Jose dos Campos ensures a blend of convenience, comfort and excellent service, making it a well-regarded option for visitors to the area.
Breakfast
Dinner
However, the service at the restaurant appears to be an area needing improvement. Multiple guests reported significant delays in receiving their meals with some waiting as long as one hour and 50 minutes. This delay is particularly concerning given that several menu items were not consistently available. Guests staying for several days noted a lack of variety in side dishes, which impacted their overall dining satisfaction.
Room service meals did not fare well in the reviews with negative comments about their quality. Additionally, some guests experienced issues upon arrival, such as clogged sinks, which further detracted from their dining experience.
Despite these challenges, special occasions such as Valentine’s Day dinners were highlighted as wonderful, indicating that when the restaurant gets it right, it can provide a memorable dining experience. Overall, although there are some stand-out positive aspects, the dinner service at Novotel Sao Jose dos Campos could benefit from increased efficiency and variety to meet guest expectations consistently.
Rooms
However, there's a noticeable disparity in room quality with some guests encountering issues such as mold, leaking bathrooms and faulty air conditioning. A few rooms seem rundown or outdated, requiring maintenance to meet expectations set by the Novotel brand. Additionally, some bathrooms lack proper ventilation and the room layout can occasionally be cramped for larger groups.
The hotel’s common areas, including a lovely pool and playground, add to the pleasant stay, complemented by an excellent breakfast offering a wide variety of fresh options. Despite minor setbacks in some rooms, the friendly staff and overall cleanliness leave a positive impression on most guests.
Beds
The comfortable beds seem to ensure a good night's rest for many travelers with some describing the beds as big and accommodating. However, there are mixed feelings expressed about the sofa beds. While children's sofa beds are mentioned as comfortable, there are instances where sofa beds are reported to be extremely uncomfortable and deeply sunk.
Overall, the bed situation at Novotel Sao Jose dos Campos largely leaves guests satisfied, contributing to an enjoyable stay with only a few minor concerns about the sofa beds and occasional odors from the bedding.
Cleanliness
However, there are occasional criticisms regarding specific areas. Some guests mention that the cleanliness of the bathrooms, particularly inside the shower, could be improved. Instances of mold were observed around the windows and in the bathroom tiles, along with concerns about stained curtains and yellowed bedding. A few reviews indicated bedbugs in the pillows and noted that the flooring was only cleaned in high-traffic areas. Despite these isolated issues, the general consensus leans towards a very clean and well-managed hotel, reflecting a commitment to maintaining a high standard of hygiene.
Staff
Pool
Parking
Family
Parents appreciate the excellent cost-benefit ratio and convenient parking. The hotel excels in providing children's recreational activities, featuring two game rooms, one equipped with an Xbox, a good gym and a nice pool for kids. Additionally, there is an indoor playground and a grass football field, catering to various interests and keeping children entertained.
The attentive and polite staff contribute to the hotel's welcoming atmosphere, making it a pleasure for families to stay. With a great location, service and facilities, Novotel Sao Jose dos Campos is an excellent option for families looking for a well-rounded stay that prioritizes comfort, enjoyment and convenience.
Yes, Novotel Sao Jose dos Campos has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Novotel Sao Jose dos Campos.
Yes, Novotel Sao Jose dos Campos welcomes dogs.
Yes, parking facilities are available at Novotel Sao Jose dos Campos.
Yes, Novotel Sao Jose dos Campos has a gym.
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