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Summary of reviewsHotel City Hall in São José dos Campos stands out as an exceptional accommodation choice, particularly noted for its strategic location offering proximity to essential amenities like supermarkets, pharmacies and restaurants. The neighborhood is safe and peaceful with spacious rooms and ample parking making it ideal for both families and solo travelers.
Guests consistently praise the hotel's breakfast, describing it as generous, fresh and varied with standout options such as delicious cheese bread and excellent coffee. The welcoming and attentive breakfast staff further enhance this positive dining experience, making it a noteworthy part of many visitors' stays.
The rooms are a significant highlight as well, being spacious, clean and well-equipped. Many units feature kitchen amenities, turning them into near full-fledged apartments. The duplex apartments, praised for their luxurious comfort and stylish design, are particularly recommended for families and longer stays. Despite some minor cleanliness issues cited by a few guests, the overall impression of room cleanliness and organization is positive.
Hotel City Hall also receives high marks for its exceptional staff service. The team is described as extremely attentive, helpful and friendly, contributing to a warm and welcoming atmosphere. This level of service leaves a lasting positive impression on most visitors.
The hotel's facilities, including a well-maintained swimming pool and convenient parking, add to the comfort and convenience of the stay. The pool area, despite minor complaints, is frequently described as clean, spacious and enjoyable with appealing amenities such as a pool bar and sauna. Parking, included in the room rate, is highlighted for its convenience and spaciousness.
Family-friendly features are another strong point with spacious apartments and thoughtful amenities like cribs and safety nets ensuring a cozy environment for those traveling with children. The hotel's overall atmosphere and facilities cater well to family needs, making it a top choice for family travelers.
Guests also note the comfort and cleanliness of the beds, although some suggest minor improvements like replacing old mattresses. The hotel’s gym receives mixed feedback but remains functional with good equipment and extra amenities like a sauna.
For budget-conscious travelers, Hotel City Hall offers a commendable cost-benefit ratio despite being a three-star hotel. The clean and well-maintained outdoor pool, praised for its design and pleasant atmosphere, adds to the hotel’s attractiveness.
In summary, Hotel City Hall offers a blend of comfort, convenience and accessibility, complemented by excellent service, making it a top recommendation for anyone visiting São José dos Campos. Show more
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Hotel with Parking
Hotel City Hall offers free private parking on site. The hotel is located in the Jardim Das Industrias neighborhood and provides amenities such as an outdoor swimming pool and complimentary Wi-Fi.
Hotel with Gym
This hotel boasts a well-equipped fitness center with state-of-the-art equipment and a spacious layout. In addition to the fitness center, it offers tennis courts, sauna, steamroom and an outdoor swimming pool.
3-Star Hotel
This hotel stands out for its high ratings and excellent service. It offers a comfortable stay with great breakfast options and is well-regarded by couples and families. The hotel is appreciated for its convenient location.
Hotel with Outdoor Pool
Hotel City Hall is noted for its outdoor pool, which is highlighted as a place for guests to relax on sun loungers. The hotel also offers a fitness center and tennis courts, making the pool a central part of its recreational facilities for active travelers.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Tennis Courts
Room Types
Double Standard ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The apartment provides a washing machine, a minibar, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a washing machine, a private entrance and a minibar. The unit offers 2 beds.
Standard Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, an oven and a microwave. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a washing machine, a private entrance and a minibar. The unit offers 2 beds.
Standard Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The spacious quadruple room features air conditioning, a washing machine, a private entrance, a minibar, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Apartment with BalconyThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a washing machine and a balcony. The unit has 1 bed.
Superior ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, an oven and a microwave. The apartment provides a washing machine, a minibar, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior ApartmentFeaturing a private entrance, this spacious apartment also consists of 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, an oven and a microwave. This air-conditioned apartment comprises a dining area, a flat-screen TV with cable channels a washing machine and a balcony. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
Hotel City Hall stands out primarily for its excellent location, often highlighted as one of the best in São José dos Campos. Guests praise the convenient proximity to key amenities like supermarkets, pharmacies, gas stations, shopping malls and a variety of restaurants and bars. The hotel's strategic placement ensures easy access to highways and other parts of the city, making it a favored choice for both leisure and business travelers.
The neighborhood is described as very safe, peaceful and comfortable, offering spacious rooms and ample parking. Ideal for families and solo travelers alike, the hotel's surroundings provide everything one might need within short walking distances. Additionally, guests appreciate the clean organized rooms and the accommodating, friendly staff who ensure a smooth check-in and checkout process.
The hotel's facilities, including a great swimming pool and breakfast, complement the prime location well. The dual-level apartments offer ample space and, in some cases, come equipped with cooking facilities. Overall, Hotel City Hall offers an impressive mix of comfort, convenience and accessibility, making it a top recommendation for anyone visiting São José dos Campos.
Breakfast
Hotel City Hall boasts a breakfast experience that receives overwhelmingly positive acclaim from its guests. Descriptions such as very good, great, wonderful, amazing and delicious are frequently mentioned, highlighting the consistently high-quality offerings. Guests are particularly pleased with the generous and varied breakfast buffet, which features an array of fresh options, from savory to sweet treats and a well-loved cheese bread. It's noted that everything is kept fresh and promptly replenished, ensuring a pleasant start to the day.
Many reviewers appreciate the completeness and hearty nature of the breakfast, describing it as exceptional, plentiful and well-made. The attentiveness and friendliness of the breakfast staff also contribute to a positive dining atmosphere, making guests feel welcomed and cared for. Some highlight specific items like the excellent coffee and sweet pastries as standout features.
However, a few guests mention that the breakfast could benefit from more variety and lighter options. There are also comments about the breakfast being a bit pricey when not included in the room rate, which some find does not justify the cost. Despite these minor critiques, the general consensus remains highly favorable with many guests considering the breakfast at Hotel City Hall to be a noteworthy part of their stay.
Rooms
Hotel City Hall offers a remarkable accommodation experience with the majority of guest reviews highlighting the impressive size and spaciousness of the rooms. Most guests appreciate the cleanliness organization and overall comfort provided by the hotel. The rooms are well-lit, featuring large windows that offer beautiful views of the city. Many units come with convenient kitchen amenities, making them feel like full-fledged apartments rather than mere hotel rooms.
Visitors frequently mention how well-equipped and modern the rooms are with facilities such as strong showers, washing machines and microwaves adding to the convenience. The duplex apartments, in particular, stand out for their luxurious comfort, stylish design and ample space, making them ideal for families and longer stays.
The hotel’s attention to detail is evident through features like nightly turndown service and in-room amenities working efficiently. The presence of large and comfortable beds, along with clean and spacious bathrooms, further enhances the stay experience. However, a few reviews note issues like occasional dirt on windows and rooms sometimes feeling a bit worn, though functionality remains unaffected.
Overall, Hotel City Hall is praised for its spacious, clean and comfortable accommodations with many guests finding it a great fit for family stays and longer visits due to the excellent facilities and home-like atmosphere.
Beds
Hotel City Hall's guest reviews indicate that the beds provide a generally positive sleep experience, emphasizing comfort and cleanliness. Many guests found the beds to be very comfortable with a substantial number of reviews highlighting the spacious and wide dimensions of the beds. Cleanliness is a frequently noted attribute with some guests describing the bed hygiene as impeccable and the linens clean and fresh. Additionally, several reviews commend the hotel for offering comfortable bedding and functional beds that accommodated all guests adequately.
However, a few guests mentioned certain drawbacks, such as beds being too small for the room's spaciousness, misaligned or having hard or worn-out mattresses. There were also occasional complaints regarding the quality of the pillows and bed linens, noting instances of thin or hard pillows and yellowed or stained linens. Despite some reports of uncomfortable and old mattresses needing replacement, the majority of the feedback points to a satisfactory and restful sleeping experience at Hotel City Hall, praised especially for its comfort and cleanliness.
Cleanliness
Hotel City Hall has received mixed feedback when it comes to cleanliness. Some guests were completely satisfied, describing the rooms as very clean and comfortable with cleanliness and organization repeatedly noted as points of excellence. The hotel has also been praised for its spotless environment with rooms kept neat and clean on a daily basis. Additionally, many visitors found the overall cleanliness to be impeccable, including well-maintained and clean facilities with courteous and diligent cleaning staff contributing to a positive impression.
However, issues were also cited by several guests. Complaints included dust accumulation, dirty kitchen utensils, stained sheets and pillowcases and some areas being generally unclean or lacking thoroughness. Specific critiques highlighted poorly cleaned bathrooms, windows with dirt crusts and a lack of proper maintenance in certain spots. These concerns indicate that while the hotel can achieve high standards of cleanliness, this is not consistently upheld across all areas and guests.
Overall, Hotel City Hall has the potential for excellent cleanliness but may require better attention to detail and consistency to meet all guests' expectations.
Staff
Hotel City Hall is highly praised for its outstanding service, consistently highlighted by numerous guest reviews. The staff is frequently described as extremely attentive, helpful and friendly, ensuring a warm and welcoming atmosphere throughout the hotel. Reception staff receive additional commendation for their politeness and efficiency, often going above and beyond to assist guests with various needs. The team is noted for their reliability and professionalism, contributing to an exceptional customer service experience. Overall, the courtesy and friendliness of the employees leave a lasting, positive impression on visitors, making the service at Hotel City Hall truly remarkable.
Wi-Fi
Hotel City Hall offers Wi-Fi that works reasonably well for most visitors with some guests noting good internet speed and reliability. While the Wi-Fi generally functions fine, there are occasional issues such as instability and dropouts, particularly in certain areas of the hotel like the second floor and the pool area. Despite these hiccups, the interruptions are usually brief and did not significantly affect activities like online meetings for some guests. Overall, the hotel provides a workable internet experience, though improvements could be made to enhance connectivity throughout the entire property.
Gym
Guests have mixed opinions about the gym at Hotel City Hall. On the positive side, several reviewers highlighted the gym as great, featuring good equipment and being in good working condition. It's referred to as a functional and clean space with good infrastructure overall. The area also includes extra amenities like a sauna and an outdoor gym, which may appeal to fitness enthusiasts. Families mentioned that their kids enjoyed both the pool and the gym facilities.
However, there are some notable criticisms. Some guests felt that the gym fell short of expectations due to issues like old furnishings, broken equipment and inadequate maintenance. There are mentions of safety concerns and the inconvenience of cold water affecting the gym experience. Although the gym has potential and some strong points, these drawbacks suggest it could benefit from improvements in maintenance and upgrades.
Pool
The pool at Hotel City Hall has garnered a lot of positive feedback from guests, becoming one of the standout features of the hotel. Many reviewers praised the pool for being clean, spacious and well-maintained, allowing for a relaxing and enjoyable experience. Its large size and clear water have been particularly appreciated, along with the overall cleanliness and orderliness of the pool area.
Some guests highlighted the appealing poolside amenities, including a nice pool area, a pool bar and the availability of a sauna. The area around the pool is described as pleasant and functional, contributing to a comfortable setting for families and individuals alike. The pool's depth of 1.40 meters makes it suitable for various swimming needs and activities.
However, a few reviews pointed out areas for improvement, such as the need for an upgrade, the lack of heating and the occasional early morning cleaning activities at 9 am. Despite these minor concerns, the majority of guests found the pool to be a significant positive aspect of their stay with phrases like wonderful, amazing and great frequently used to describe their experience. The hotel’s pool area seems to offer a well-rounded, enjoyable environment for guests seeking relaxation and recreation.
Parking
Hotel City Hall offers a highly accommodating parking experience for its guests with numerous positive mentions highlighting its convenience and practicality. Parking is included in the room rate, eliminating any additional fees and simplifying the guest experience. The hotel provides free, covered and spacious parking options, including an underground garage with adequately sized spaces. The ease of entering and exiting the parking area is frequently noted, contributing to a hassle-free stay. Multiple reviews point out the ample parking space available right near the building, making it easy for guests to park their vehicles comfortably. Overall, the parking facilities at Hotel City Hall are praised for their convenience, coverage and spaciousness, ensuring a positive experience for guests with vehicles.
Family
Hotel City Hall stands out as a top choice for families looking for a comfortable and accommodating stay. The hotel offers spacious apartments and functional family room layouts that ensure a cozy and relaxing environment. Guests consistently praise the family-friendly atmosphere and the thoughtful amenities such as safety nets for children and cribs provided in the rooms.
Families appreciate the hotel for its excellent location, conveniently close to playgrounds, making outdoor activities easily accessible. Breakfast at the hotel is highlighted as a luxurious experience, adding to the overall enjoyment of the stay. The stylish design and well-maintained facilities cater specifically to the needs of families, ensuring a stress-free and enjoyable time.
Overall, Hotel City Hall is commended for being family-oriented with special facilities that make it a perfect choice for those traveling with children. It provides a welcoming and functional environment, suitable for both short stays and extended visits, making it an ideal destination for family fun and relaxation.
3 Star
Hotel City Hall offers an excellent cost-benefit that makes it a great choice for those seeking affordability without compromising too much on comfort. Despite being a three-star hotel, guests found the apartments to be good and comfortable, underscoring its commitment to providing decent accommodations at a reasonable price. While some felt that the service could have been better considering the price, the overall consensus was that the cost-benefit ratio was positive and worth it. The hotel strikes a balance between affordability and comfort, making it a viable option for budget-conscious travelers.
Outdoor Pool
Hotel City Hall's outdoor pool consistently receives high praise from guests. Described as clean, well-maintained and functional, the pool area is a standout feature of the hotel. Despite being small, the pool is often described as perfect and amazing, seamlessly balancing coziness with ample space. The surrounding sitting areas enhance the experience, allowing guests to relax comfortably. Overall, the outdoor pool at Hotel City Hall garners positive remarks for its cleanliness, design and pleasant atmosphere.
Yes, Hotel City Hall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel City Hall.
No, Hotel City Hall doesn't allow dogs.
Yes, parking facilities are available at Hotel City Hall.