Hotel Maruá
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Summary of reviewsHotel Maruá in São José dos Campos receives substantial acclaim across various aspects from its guests, making it a well-rounded option for many types of travelers.
Situated strategically near key highways and local attractions, the hotel's location is one of its most notable strengths. It provides easy access to Presidente Dutra Highway, Shopping Center Vale and various markets and restaurants, which is particularly beneficial for business travelers and families alike. The pet-friendly policy, comfortable accommodations and attentive service add to its appeal. Despite minor complaints about nearby construction, the overall value for money remains a highlight.
The breakfast service at Hotel Maruá is another frequently praised element. Guests appreciate the variety, freshness and quality of the offerings, which include an array of breads, fruits, cakes and juices. Although there are suggestions for improvement in areas such as gluten-free options and juice quality, the overall experience is positively rated.
Dinner service elicits mixed reviews with guests enjoying the prompt and friendly in-room dining but noting issues with the restaurant meals. Despite some dissatisfaction with certain dishes and availability issues on weekends, the overall sentiment leans towards a commendable dining experience.
Rooms at Hotel Maruá are consistently praised for their spaciousness, cleanliness and comfort, well-suited for families and larger groups. While there are occasional issues with soundproofing, room size and maintenance, the general feedback remains positive, highlighting good cost-benefit and modern amenities like comfortable beds and excellent showers.
Cleanliness across the hotel is another strong point with many guests noting well-maintained and clean rooms and bathrooms. Though some inconsistencies were mentioned, such as dust and occasional maintenance lapses, the overall impression is of a clean and tidy environment.
The staff at Hotel Maruá receive high marks for their exceptional service, friendliness and professionalism. Guests appreciate the attentive and efficient service across the board, from the reception to the restaurant staff, contributing significantly to a positive stay.
In terms of amenities, WiFi is included and generally satisfactory, though some guests experienced connectivity issues. Parking is convenient and secure, valued for its ample space and ease of access, though the narrow entrance and exit can be challenging for larger vehicles.
For family stays, Hotel Maruá is described as an excellent choice due to its spacious rooms, strategic location near key attractions and a welcoming environment for children and pets. The hotel’s tranquil atmosphere and clean facilities make it ideal for families.
The comfort of the beds is another frequently highlighted feature, contributing to restful nights for guests. While some mattresses need replacement and occasional cleaning issues were noted, the general feedback is positive.
As a three-star hotel, Hotel Maruá impresses with its strong value for money. Cleanliness organization and practical amenities make it a top choice for budget-conscious travelers.
The hot tub and jacuzzi amenities are particularly praised for their spaciousness and comfort, providing a luxurious touch that several guests highlighted.
For business travelers, Hotel Maruá’s location, cost-benefit balance and suitable facilities make it a highly recommended choice. The clean organized and comfortable rooms, alongside the courteous staff, cater well to the needs of corporate guests, cementing Hotel Maruá’s reputation as a practical and valuable accommodation option.
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Situated strategically near key highways and local attractions, the hotel's location is one of its most notable strengths. It provides easy access to Presidente Dutra Highway, Shopping Center Vale and various markets and restaurants, which is particularly beneficial for business travelers and families alike. The pet-friendly policy, comfortable accommodations and attentive service add to its appeal. Despite minor complaints about nearby construction, the overall value for money remains a highlight.
The breakfast service at Hotel Maruá is another frequently praised element. Guests appreciate the variety, freshness and quality of the offerings, which include an array of breads, fruits, cakes and juices. Although there are suggestions for improvement in areas such as gluten-free options and juice quality, the overall experience is positively rated.
Dinner service elicits mixed reviews with guests enjoying the prompt and friendly in-room dining but noting issues with the restaurant meals. Despite some dissatisfaction with certain dishes and availability issues on weekends, the overall sentiment leans towards a commendable dining experience.
Rooms at Hotel Maruá are consistently praised for their spaciousness, cleanliness and comfort, well-suited for families and larger groups. While there are occasional issues with soundproofing, room size and maintenance, the general feedback remains positive, highlighting good cost-benefit and modern amenities like comfortable beds and excellent showers.
Cleanliness across the hotel is another strong point with many guests noting well-maintained and clean rooms and bathrooms. Though some inconsistencies were mentioned, such as dust and occasional maintenance lapses, the overall impression is of a clean and tidy environment.
The staff at Hotel Maruá receive high marks for their exceptional service, friendliness and professionalism. Guests appreciate the attentive and efficient service across the board, from the reception to the restaurant staff, contributing significantly to a positive stay.
In terms of amenities, WiFi is included and generally satisfactory, though some guests experienced connectivity issues. Parking is convenient and secure, valued for its ample space and ease of access, though the narrow entrance and exit can be challenging for larger vehicles.
For family stays, Hotel Maruá is described as an excellent choice due to its spacious rooms, strategic location near key attractions and a welcoming environment for children and pets. The hotel’s tranquil atmosphere and clean facilities make it ideal for families.
The comfort of the beds is another frequently highlighted feature, contributing to restful nights for guests. While some mattresses need replacement and occasional cleaning issues were noted, the general feedback is positive.
As a three-star hotel, Hotel Maruá impresses with its strong value for money. Cleanliness organization and practical amenities make it a top choice for budget-conscious travelers.
The hot tub and jacuzzi amenities are particularly praised for their spaciousness and comfort, providing a luxurious touch that several guests highlighted.
For business travelers, Hotel Maruá’s location, cost-benefit balance and suitable facilities make it a highly recommended choice. The clean organized and comfortable rooms, alongside the courteous staff, cater well to the needs of corporate guests, cementing Hotel Maruá’s reputation as a practical and valuable accommodation option.
Family Friendly Hotel
Listed as a hotel that guests really like. Though specific family amenities aren't detailed in the provided context, positive guest reviews suggest a satisfactory experience for various travelers, possibly including families.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This hotel offers a comfortable stay with essential amenities. It is conveniently located, providing easy access to business and commercial areas.
Hotel with Parking
This hotel is tagged as having parking available in the provided list.
Hotel with Gym
This hotel features a fitness center and offers fitness classes for guests who wish to engage in guided workouts.
3-Star Hotel
This hotel provides a comfortable stay with a fitness center and bar. It features a 24-hour front desk, concierge service, and free WiFi. Guests can enjoy the sauna and room service.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Hotel near Nightlife Spots
Guest Reviews
Hotel Maruá in São José dos Campos boasts an enviable location that receives widespread acclaim from its guests. Strategically positioned, the hotel offers easy access to the Presidente Dutra Highway, making it an excellent choice for those on the road or visiting Aparecida. Its proximity to Shopping Center Vale and various markets and restaurants ensures that everything guests may need is within walking distance. The hotel is conveniently situated for business travelers, being close to the CTA area and ITA. Despite some minor complaints about nearby construction, the overall consensus highlights the hotel's very good value for money.
The combination of an easily accessible, peaceful environment and convenient parking make it especially appealing for travelers. Guests appreciate the hotel's pet-friendly policy, attentive service, comfortable rooms and excellent breakfast offerings. Those in transit find the location particularly favorable for quick stops, while families and long-term guests enjoy the clean facilities and strategic locale.
In summary, Hotel Maruá stands out for its superb location, providing a seamless blend of convenience, comfort and service that caters well to both transient and longer-term visitors.
Hotel Maruá's breakfast receives frequent praise for its variety, freshness and quality. Guests often highlight the diverse menu, mentioning the wide range of options including various breads, fruits, cakes and juices. The breakfast service is described as plentiful, complete and tasty with many noting it as excellent or even sensational. The abundance and quality of the food, combined with quick replenishments, contribute to a positive breakfast experience.
However, there are some mixed opinions regarding the breakfast. While many guests find it satisfying and well-served, others suggest areas for improvement such as the inclusion of more whole-grain or lactose/gluten-free options, better quality juices and omelettes and more meticulous organization of food. A few guests were disappointed by the lack of fresh juice, the limited space in the breakfast room and the need to pay separately for the breakfast in some reservations.
Overall, Hotel Maruá's breakfast service is predominantly well-received, providing a generally superior and enjoyable start to the day for most guests.
Hotel Maruá’s dinner service garners a variety of opinions from its guests. On the positive side, many guests found the dinner to be delicious and praised the promptness of the service. Some guests specifically highlighted well-served meals and friendly service when dining in the room. They commended the chef and the team for their efforts and appreciated the well-structured in-room dining experience.
However, not all guests were equally satisfied. Complaints were made about overcooked rice, bland and small portions and an unavailable kitchen on weekends. Particularly, the mini pizzas received strong criticism for being tasteless and greasy. Some guests found the food served in the restaurant at night to be far from satisfactory.
Suggestions from guests included the addition of a bar for evening relaxation. Despite some negative feedback, the overall sentiment seems to be that while there are areas for improvement, the hotel delivers a commendable dining experience on several fronts, especially in-room service and certain meals.
Hotel Maruá's rooms consistently receive praise for their spaciousness, cleanliness and comfort. Many guests highlight the ample space, noting that rooms can comfortably accommodate families and larger groups. The rooms are often described as cozy, well-organized and well-maintained with clean and fragrant conditions being a recurring theme.
Guests appreciate the good cost-benefit and the modern amenities provided, which enhance their stay. The beds and linens are typically noted for being comfortable, often contributing to a restful night’s sleep. Showers receive positive mentions with descriptions pointing to excellent water pressure and cleanliness.
However, there are some mixed reviews. A few guests noted issues such as small room sizes, poor soundproofing leading to noise disturbances and occasional maintenance needs. Some mentioned that room appearances did not always match online photos and a minority found room cleanliness lacking at times. Lighting was another point of contention for some, described as inadequate by a few reviewers.
Despite these occasional drawbacks, many found the rooms at Hotel Maruá to be a great value, especially for short stays or business trips. The hotel’s location and overall cleanliness also receive positive comments, enhancing the overall guest experience.
Guests of Hotel Maruá have frequently highlighted the comfort of the beds, describing them as comfortable and clean with good pillows and bedding. Many reviews praised the beds as being very comfortable or even super comfortable with some mentioning that the beds were neither too soft nor too hard. The bedding and towels were often noted as clean.
However, there were a few issues mentioned, such as some mattresses needing replacement due to wear and being uneven or crooked. Some guests noted that the double beds were often two single beds pushed together, which was not always comfortable. A handful of reviews pointed out that the bed linens were stained or dirty and some mattresses had visible stains or tears, indicating a need for better maintenance and cleaning.
Overall, Hotel Maruá's beds generally received positive feedback for their comfort, despite some occasional concerns about mattress conditions and cleanliness.
Hotel Maruá generally excels in cleanliness with numerous reviews highlighting its very clean rooms and comfortable accommodations. Many guests appreciated the immaculate condition of both rooms and bathrooms, finding the environment clean, comfortable and well-maintained. The hotel's overall ambiance is described as organized with well-decorated apartments and a good price-to-cleanliness ratio.
Despite numerous positive remarks, there are some noted inconsistencies. A few reviews mentioned specific cleanliness issues, such as dust on bed linen, dirty bed skirts, poorly washed sheets and cleanliness lapses in bathrooms. Some have even pointed out visible dirt and hair strands in various places, including the breakfast area and under bedcovers. Certain rooms had worn-out items, like curtains, bedspreads and pillows, which detracts slightly from the otherwise clean and tidy environment.
Overall, while general feedback about the cleanliness at Hotel Maruá is overwhelmingly positive with most guests finding it to be a very clean and well-organized place, there are areas that could benefit from more consistent and detailed attention.
Hotel Maruá has garnered high praise for its exceptional staff and service, according to various guest reviews. Frequent mentions of friendly, helpful and attentive employees create an overwhelmingly positive impression. Guests appreciate the polite and welcoming nature of the staff, often describing them as knowledgeable, kind and professional.
The reception staff, in particular, receives accolades for their attentiveness and efficiency, ensuring a smooth and pleasant check-in experience. The restaurant staff also stands out for their excellent service, contributing to an enjoyable dining experience with a variety of breakfast options frequently highlighted.
Guests consistently note the overall courteous and friendly demeanor of the employees, which significantly enhances their stay. The dedication to service is evident with many reviews citing the staff’s willingness to go above and beyond to meet guests' needs. The excellent cost-benefit ratio is another repeated commendation, suggesting that the quality of service and accommodations is well worth the price.
Additionally, the hotel staff's exemplary service is underlined by their consistent politeness and readiness to assist, making the stay both comfortable and memorable for many visitors.
Hotel Maruá offers WiFi included in the price of your stay, which many guests find beneficial. Some guests have reported good or satisfactory internet connectivity, highlighting the hotel's effort to provide a reliable service. However, there have been instances where the WiFi has failed or was painfully slow, causing inconvenience. While the accommodation itself is praised, the inconsistency in WiFi quality remains a point of concern.
Hotel Maruá offers a parking experience characterized by convenience and security, making it ideal for travelers. The parking area is ample, often described as spacious and easily accessible. It is included in the room rate, which is a positive aspect noted by many guests. The hotel features private, open-air parking that provides a sense of safety with its secure area in a closed rear part of the property.
Most reviews highlight the free parking facility as a significant advantage. The ample and spacious nature of the parking lot ensures that guests seldom struggle to find a spot. However, some visitors noted challenges with the parking lot's design, particularly the narrow entrance and exit, which can be difficult for larger vehicles to navigate.
Despite minor access issues, the general consensus remains positive due to the convenience and peace of mind provided by the hotel's private and secure parking options. Moreover, the courteous staff and well-maintained facilities contribute to an overall satisfying experience at Hotel Maruá.
Hotel Maruá proves to be an excellent choice for families, offering spacious and clean family rooms that comfortably accommodate up to four people. The layout of both family and quadruple rooms is designed to cater to the needs of entire families, including parents and children. Guests attest to the comfort and cleanliness of these rooms, making it a family-friendly destination.
Strategically located near ITA, the hotel attracts many families visiting their children studying there. The proximity to nearby attractions also makes it ideal for both families and couples.
Visitors repeatedly highlight the hotel's excellent balance between cost and benefits, mentioning it as a great option for those in transit or looking for budget-friendly accommodations without compromising on quality. The tranquil atmosphere and family-oriented facilities ensure a pleasant stay for everyone, including pets.
Parents specifically noted how much their children enjoyed the stay, emphasizing the hotel's appeal to younger guests. Overall, Hotel Maruá presents itself as a cozy, fun and strategic lodging option, perfect for families and offering a welcoming environment for children and pets alike.
Hotel Maruá provides a strong cost-benefit ratio, being a three-star hotel that guests frequently find to be worth the price. Notably, the hotel stands out for its overall value, making it one of the best mid-priced options available. Visitors appreciate its strategic location near ITA and although it is not luxurious, the accommodations are well-suited for the price point.
Cleanliness and organization are recurring highlights, which contribute positively to the guest experience. The breakfast service is also mentioned favorably, often seen as a good complement to the hotel’s appealing cost-benefit equation.
While some guests express that the hotel fell below their expectations or desired more luxury, many find it comfortable and clean, aligning well with the mid-tier pricing structure. Overall, Hotel Maruá impresses with its strong economic value and practical, well-maintained facilities.
The hot tub and jacuzzi amenities at Hotel Maruá receive high praise from guests for several key reasons. The suite featuring a hot tub is notably spacious and comfortable, offering a large living area equipped with two TVs and two air conditioners. Guests find the bed to be exceptionally comfortable and the bathroom to be ample in size. Despite its appearance in photos, the hot tub is commendably large, comfortably fitting two people with bath foam and excellent water heating. Overall, guests have commented positively on the quality of the bathtub, noting it as very good or good, although one guest did mention finding the jacuzzi water dirty.
Hotel Maruá is a highly recommended option for business travelers due to its practical location and excellent facilities tailored for corporate needs. Many guests highlight the hotel's suitability for short business stays, citing a good cost-benefit balance. The rooms are praised for being clean organized and comfortable, making them ideal for rest after a long day of business activities. The staff receives compliments for their kindness, further enhancing the overall experience.
The hotel's facilities are specifically noted for being convenient for business travelers with positive mentions of its suitability for corporate events and business stays. The hotel is described as perfect for business, making it a go-to choice for those on business trips. The overall sentiment suggests that Hotel Maruá consistently meets the expectations of business guests, providing a pleasant and efficient stay.
Hotel Maruá is noted for its pet-friendly accommodations, making it an appealing choice for travelers with furry companions. Guests appreciated that pets, including large breeds like Golden Retrievers, are welcome without any problem. Many found solace in the fact that pets could stay with them and the hotel provided specific spaces for pets, especially during breakfast, even though some noted the limited space.
From the reviews, it's evident that pets are allowed and often enjoy their stay with one guest mentioning their Labrador had a stress-free experience. The hotel includes private parking and maintains a generally welcoming atmosphere for pets, aligning well with family needs.
However, there are mixed feelings regarding service quality for guests with pets with some mentioning a high cost associated with bringing their dogs and a lack of adequate facilities for larger pets. Reports of dog barking in the hotel also came up. Nonetheless, the overall sentiment leans positively with guests highlighting how happy their pets were and looking forward to future visits, hoping for even better accommodations for their four-legged friends.
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Location
The combination of an easily accessible, peaceful environment and convenient parking make it especially appealing for travelers. Guests appreciate the hotel's pet-friendly policy, attentive service, comfortable rooms and excellent breakfast offerings. Those in transit find the location particularly favorable for quick stops, while families and long-term guests enjoy the clean facilities and strategic locale.
In summary, Hotel Maruá stands out for its superb location, providing a seamless blend of convenience, comfort and service that caters well to both transient and longer-term visitors.
Breakfast
However, there are some mixed opinions regarding the breakfast. While many guests find it satisfying and well-served, others suggest areas for improvement such as the inclusion of more whole-grain or lactose/gluten-free options, better quality juices and omelettes and more meticulous organization of food. A few guests were disappointed by the lack of fresh juice, the limited space in the breakfast room and the need to pay separately for the breakfast in some reservations.
Overall, Hotel Maruá's breakfast service is predominantly well-received, providing a generally superior and enjoyable start to the day for most guests.
Dinner
However, not all guests were equally satisfied. Complaints were made about overcooked rice, bland and small portions and an unavailable kitchen on weekends. Particularly, the mini pizzas received strong criticism for being tasteless and greasy. Some guests found the food served in the restaurant at night to be far from satisfactory.
Suggestions from guests included the addition of a bar for evening relaxation. Despite some negative feedback, the overall sentiment seems to be that while there are areas for improvement, the hotel delivers a commendable dining experience on several fronts, especially in-room service and certain meals.
Rooms
Guests appreciate the good cost-benefit and the modern amenities provided, which enhance their stay. The beds and linens are typically noted for being comfortable, often contributing to a restful night’s sleep. Showers receive positive mentions with descriptions pointing to excellent water pressure and cleanliness.
However, there are some mixed reviews. A few guests noted issues such as small room sizes, poor soundproofing leading to noise disturbances and occasional maintenance needs. Some mentioned that room appearances did not always match online photos and a minority found room cleanliness lacking at times. Lighting was another point of contention for some, described as inadequate by a few reviewers.
Despite these occasional drawbacks, many found the rooms at Hotel Maruá to be a great value, especially for short stays or business trips. The hotel’s location and overall cleanliness also receive positive comments, enhancing the overall guest experience.
Beds
However, there were a few issues mentioned, such as some mattresses needing replacement due to wear and being uneven or crooked. Some guests noted that the double beds were often two single beds pushed together, which was not always comfortable. A handful of reviews pointed out that the bed linens were stained or dirty and some mattresses had visible stains or tears, indicating a need for better maintenance and cleaning.
Overall, Hotel Maruá's beds generally received positive feedback for their comfort, despite some occasional concerns about mattress conditions and cleanliness.
Cleanliness
Despite numerous positive remarks, there are some noted inconsistencies. A few reviews mentioned specific cleanliness issues, such as dust on bed linen, dirty bed skirts, poorly washed sheets and cleanliness lapses in bathrooms. Some have even pointed out visible dirt and hair strands in various places, including the breakfast area and under bedcovers. Certain rooms had worn-out items, like curtains, bedspreads and pillows, which detracts slightly from the otherwise clean and tidy environment.
Overall, while general feedback about the cleanliness at Hotel Maruá is overwhelmingly positive with most guests finding it to be a very clean and well-organized place, there are areas that could benefit from more consistent and detailed attention.
Staff
The reception staff, in particular, receives accolades for their attentiveness and efficiency, ensuring a smooth and pleasant check-in experience. The restaurant staff also stands out for their excellent service, contributing to an enjoyable dining experience with a variety of breakfast options frequently highlighted.
Guests consistently note the overall courteous and friendly demeanor of the employees, which significantly enhances their stay. The dedication to service is evident with many reviews citing the staff’s willingness to go above and beyond to meet guests' needs. The excellent cost-benefit ratio is another repeated commendation, suggesting that the quality of service and accommodations is well worth the price.
Additionally, the hotel staff's exemplary service is underlined by their consistent politeness and readiness to assist, making the stay both comfortable and memorable for many visitors.
Wi-Fi
Parking
Most reviews highlight the free parking facility as a significant advantage. The ample and spacious nature of the parking lot ensures that guests seldom struggle to find a spot. However, some visitors noted challenges with the parking lot's design, particularly the narrow entrance and exit, which can be difficult for larger vehicles to navigate.
Despite minor access issues, the general consensus remains positive due to the convenience and peace of mind provided by the hotel's private and secure parking options. Moreover, the courteous staff and well-maintained facilities contribute to an overall satisfying experience at Hotel Maruá.
Family
Strategically located near ITA, the hotel attracts many families visiting their children studying there. The proximity to nearby attractions also makes it ideal for both families and couples.
Visitors repeatedly highlight the hotel's excellent balance between cost and benefits, mentioning it as a great option for those in transit or looking for budget-friendly accommodations without compromising on quality. The tranquil atmosphere and family-oriented facilities ensure a pleasant stay for everyone, including pets.
Parents specifically noted how much their children enjoyed the stay, emphasizing the hotel's appeal to younger guests. Overall, Hotel Maruá presents itself as a cozy, fun and strategic lodging option, perfect for families and offering a welcoming environment for children and pets alike.
3 Star
Cleanliness and organization are recurring highlights, which contribute positively to the guest experience. The breakfast service is also mentioned favorably, often seen as a good complement to the hotel’s appealing cost-benefit equation.
While some guests express that the hotel fell below their expectations or desired more luxury, many find it comfortable and clean, aligning well with the mid-tier pricing structure. Overall, Hotel Maruá impresses with its strong economic value and practical, well-maintained facilities.
Rooms with Jacuzzi / Hot-Tub
Business
The hotel's facilities are specifically noted for being convenient for business travelers with positive mentions of its suitability for corporate events and business stays. The hotel is described as perfect for business, making it a go-to choice for those on business trips. The overall sentiment suggests that Hotel Maruá consistently meets the expectations of business guests, providing a pleasant and efficient stay.
Dog Friendly
From the reviews, it's evident that pets are allowed and often enjoy their stay with one guest mentioning their Labrador had a stress-free experience. The hotel includes private parking and maintains a generally welcoming atmosphere for pets, aligning well with family needs.
However, there are mixed feelings regarding service quality for guests with pets with some mentioning a high cost associated with bringing their dogs and a lack of adequate facilities for larger pets. Reports of dog barking in the hotel also came up. Nonetheless, the overall sentiment leans positively with guests highlighting how happy their pets were and looking forward to future visits, hoping for even better accommodations for their four-legged friends.
No, Hotel Maruá doesn't have any pool.
No, a spa isn't available at Hotel Maruá.
Yes, Hotel Maruá welcomes dogs.
Yes, parking facilities are available at Hotel Maruá.
Yes, Hotel Maruá has a gym.
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