Costa Atlantico Hotel

Sao Luis -2.49143700, -44.28254000 , Av. Sambaquis, 35 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Costa Atlantico Hotel provides a largely positive experience, highlighted by its prime location, breakfast offerings, spacious rooms and commendable staff service.

The hotel is praised for its proximity to the beach, restaurants and local attractions, especially the vibrant São João festival, making it an attractive choice for festival-goers and families. Despite some reviews noting the need for a taxi or Uber to reach the beach and the seemingly remote location, the overall location is perceived as convenient and beneficial, particularly with spacious rooms and ample parking.

Breakfast at the Costa Atlantico Hotel is a standout feature, often described as delicious, varied and inclusive of fresh and local items. The breakfast service garners high marks for the staff's kindness and efficiency, contributing to a positive dining experience. Though a few guests mentioned minor shortcomings, the dominant view is that breakfast is a delightful and satisfying part of the stay.

The rooms are noted for their spaciousness, comfort and cleanliness. Large room sizes and comfortable beds are common highlights, along with effective air conditioning and a serene atmosphere. Although some guests pointed out issues like outdated furniture, bathroom ventilation and occasional softness of mattresses, the overall sentiment about the room environment is positive, benefiting from attentive housekeeping.

Cleanliness across the hotel is generally praised with many guests appreciating the clean and organized common and private areas. However, there are notable mentions of areas that need improvement, particularly the bathrooms and some aspects of room cleanliness. Despite these critiques, the commitment to hygiene is visible and appreciated by many guests.

One of the hotel's most acclaimed aspects is its staff. Reviews consistently celebrate the politeness, attentiveness and friendliness displayed by the employees, from the reception to the kitchen and pool areas. The exceptional service provided by the staff significantly enhances the overall guest experience.

Despite mixed reviews about the Wi-Fi with frequent complaints about its unreliability and slow speed, the importance of staff professionalism often overshadows this shortfall. Likewise, the pool area, while sometimes criticized for cleanliness, is generally seen as a pleasant and enjoyable feature.

In summary, Costa Atlantico Hotel delivers a mostly pleasant stay with its great location, excellent breakfast, spacious and comfortable rooms and outstanding staff service. While there are areas needing attention, especially regarding the Wi-Fi and certain cleanliness aspects, the hotel offers good value and enjoyable accommodations for its guests.
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Categories
Hotel with Spa
This hotel offers a spa, along with a pool and complimentary breakfast. It provides a basic spa facility for guests seeking relaxation.

Family Friendly Hotel
This hotel in São Luís offers comfortable accommodations and a convenient location. It provides amenities suitable for families and is close to local attractions.

Business Hotel
This hotel provides standard amenities and services suitable for business travelers. It is well-located in São Luís.

Hotel with Parking
This hotel is included in the provided list of hotels tagged with parking.

3-Star Hotel
This hotel features an outdoor swimming pool and a fitness center. Its central location provides easy access to local attractions, and the comfortable rooms and free breakfast add to the value.

Hotel with Outdoor Pool
This hotel features an outdoor swimming pool with a shallow end, sun loungers, and complimentary beach umbrellas. Guests can also access a full-service spa with a steam room and various massage treatments.

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Standard Triple Room The triple room features a minibar and a wardrobe, as well as a private bathroom boasting a shower. This triple room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 2 beds.

Standard Double Room The double room offers a minibar, a wardrobe, as well as a private bathroom featuring a shower. This double room features air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.

Standard Quadruple Room The quadruple room provides a minibar and a wardrobe, as well as a private bathroom featuring a shower. This quadruple room features air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 3 beds.

Standard Single Room The single room offers a minibar and a wardrobe, as well as a private bathroom boasting a shower. This single room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.

Standard Twin Room The twin room provides a minibar and a wardrobe, as well as a private bathroom featuring a shower. This twin room features air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.

Standard Twin Room The twin room offers a minibar and a wardrobe, as well as a private bathroom boasting a shower. This twin room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 2 beds.

Standard Triple Room The triple room features a minibar, a wardrobe, as well as a private bathroom boasting a shower. This triple room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 3 beds.

Quadruple Room The quadruple room provides a minibar, a wardrobe, as well as a private bathroom featuring a shower. This quadruple room features air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 4 beds.

Guest Reviews
8.0
Very Good
Location
Costa Atlantico Hotel offers a mixed experience when it comes to location. Many guests praise its proximity to the beach, Arraial do IPEM and various restaurants, making it a convenient choice for those looking to enjoy the vibrant São João festival and other local attractions. The hotel is also appreciated for its spacious and clean rooms, as well as ample parking, which is particularly beneficial for those traveling by car.

However, some guests note that the location can be a bit misleading. While the hotel is described as being close to the beach, several reviews mention that it isn't as accessible as it appears, often requiring a taxi or Uber ride to reach the shoreline. There are also comments about the hotel's somewhat hidden or far-off location, which some find inconvenient due to the lack of nearby shops and amenities.

Despite these drawbacks, the hotel's good service and helpful staff make it a viable option, especially for those attending the June festivals or who don't mind the occasional drive to reach local hotspots.

Breakfast
Costa Atlantico Hotel offers a breakfast experience that has garnered predominantly positive feedback from guests. Most visitors describe the breakfast as good, delicious and varied with a wide variety of food including fresh products and several typical local items. The quality and diversity extend to options like cakes, tapioca, cuscuz, breads, fruits, juices and yogurts, contributing to a plentiful and satisfying start to the day.

The service accompanying the breakfast is frequently praised, highlighting the kindness and excellence of the staff. Some reviews note the breakfast as being simple yet tasty, meeting expectations well. While a minority mention that the breakfast could be better, citing instances of it being weak or lacking variety, the overarching consensus points to an excellent, wonderful breakfast experience.

Guests also appreciate the convenience of having a 24-hour restaurant on-site and the overall environment for breakfast is usually positive, although there were a few mentions of issues such as a lack of free or clean tables. On the whole, the breakfast at Costa Atlantico Hotel is a standout feature, often highlighted alongside the great location and spacious rooms, making it an integral part of a pleasant stay.

Rooms
Costa Atlantico Hotel offers spacious and functional rooms that impress with their cleanliness and comfort. The rooms are notably large, often accommodating families or groups comfortably. Many guests commend the size of the rooms, the comfortable beds and the efficient air conditioning. The bathrooms, while generally clean with strong showers, appear to need some renovations and improved ventilation. The outdoor area, featuring a big, beautiful pool with chairs, tables and umbrellas, adds to the overall experience. Though there are reports of worn-out furniture and outdated interiors, the attentive staff and quiet environment contribute positively to guests' stays. However, it's worth noting a few issues, such as the softness of mattresses, few outlets and occasional cleanliness lapses. Despite these drawbacks, the hotel delivers good cost-benefit and remains a good option for those seeking spacious, comfortable rooms.

Beds
The beds at Costa Atlantico Hotel receive mixed reviews from guests. While many commend the beds for being comfortable and praise the quality of the bedding, others have noted some issues. There are mentions of very comfortable queen-sized and king-sized beds that contribute to a good night's sleep. Some guests enjoyed large, comfortable beds and found the bedding to be of very good quality.

However, there are also several reports of overly soft mattresses, which some guests found uncomfortable. In some cases, mattresses were described as old and in need of replacement. A few guests pointed out that the bedding and towels could use updating and there were instances where beds lacked blankets or proper covers. Despite the criticism, the overall sentiment leans towards the beds being reasonably comfortable with notable room for improvement in some areas.

Cleanliness
Costa Atlantico Hotel offers a generally favorable experience when it comes to hygiene and cleanliness with a majority of guests noting the clean and comfortable environment throughout the property. Many reviewers were pleased with the cleanliness of both common and private areas, describing the accommodations as clean and organized. The hotel's commitment to hygiene received commendations with some specifically highlighting impeccable cleanliness and a very good overall standard.

However, reviews also indicate areas needing significant improvement. Numerous guests pointed out issues with bathroom cleanliness, noting that it often left much to be desired. Complaints included poorly cleaned bathing areas and stained, small towels. There were mentions of dirty and dusty rooms with some guests encountering dirty pools and even damaged beds.

Despite a good cleaning service in some instances, it was evident that management could enhance the consistency and attention to detail in housekeeping. The upkeep in certain areas, particularly the bathrooms, needs addressing to meet higher standards of cleanliness, which many guests feel is a crucial aspect of their stay. By focusing on these points, the hotel has the potential to elevate the overall guest experience significantly.

Staff
One of the standout features of Costa Atlantico Hotel is its exceptional staff. Across various guest reviews, there is a consistent highlight of the team's politeness, attentiveness and friendliness. The reception is described as smooth, setting a welcoming tone from the start. Guests frequently mention the helpfulness and cordiality of the employees, which extends from the reception to the restaurant's kitchen staff. The staff's professionalism and excellent service are recurrent themes with many guests appreciating the promptness and courtesy they receive throughout their stay. The employees at the pool also receive positive mentions, contributing to a pleasant and relaxing atmosphere. Overall, the staff at Costa Atlantico Hotel play a significant role in ensuring a memorable and comfortable experience for guests.

Wi-Fi
Costa Atlantico Hotel has received mixed feedback regarding its Wi-Fi service. Many guests have experienced weak and unreliable internet with frequent signal drops and periods where the internet did not work at all. Some have noted the Wi-Fi to be inconsistent and slow, making it difficult to use comfortably. There were also mentions of the internet being completely unavailable at certain times. Additionally, an incident involving housekeeping was reported where a maid entered despite a "do not disturb" sign, adding to the dissatisfaction. Overall, the Wi-Fi service appears to be a significant area for improvement at the hotel.

Pool
The Costa Atlantico Hotel features a pool that has garnered mixed reactions from its guests. Many visitors have praised the pool for its good size, beauty and the presence of chairs, tables and umbrellas, creating a pleasant outdoor area. Comments highlight it as a cozy and peaceful spot, contributing positively to their overall hotel experience. The pool, while described as small by some, was often regarded as very good and fun. However, several reviews noted issues with cleanliness with instances of the pool being dirty or even closed or under renovation during their stay. Despite these occasional drawbacks, many guests appreciated the presence of the pool and enjoyed their time there, considering it a nice feature of the hotel.


Yes, Costa Atlantico Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Costa Atlantico Hotel.

No, Costa Atlantico Hotel doesn't allow dogs.

Yes, parking facilities are available at Costa Atlantico Hotel.

No, Costa Atlantico Hotel doesn't have a gym.

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