ibis Sao Luis
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe 'ibis Sao Luis' hotel, situated in a prime location, consistently garners praise from guests for its convenience and strategic positioning in São Luís. Guests appreciate its proximity to the beach, local attractions, restaurants, snack bars and essential services such as pharmacies and gyms. The safety of the area and the stunning views of the sea from nearby Litorânea Avenue further enhance its appeal, making it an excellent choice for events, family visits and tours around São Luís. Overall, the combination of a prime location with comfortable beds, clean rooms and friendly staff contributes to a positive guest experience.
Breakfast at 'ibis Sao Luis' receives commendation for its quality and variety. Many guests praise the delicious and well-served options, including made-to-order items like eggs, omelets and tapiocas. Fresh juice machines and plentiful choices elevate the breakfast experience, often deemed excellent compared to other hotels in the chain. However, guests should be aware that breakfast is not included in the room rate and incurs an additional charge. While many believe the cost is justified, some feel it is excessive for the provided options and have noted occasional inconsistencies in service and food availability.
The rooms at 'ibis Sao Luis' offer a range of experiences. Positive reviews highlight the good size of the rooms, their cozy and comfortable nature and modern decor in some instances. The reception area is also praised for its brightness and suitability for meetings. Nevertheless, issues with cleanliness and maintenance are frequently reported. Complaints about moldy and musty smells, dirty rooms and bathrooms, poor maintenance and outdated facilities are prevalent. Problems with air conditioning, old bedding, cramped spaces and non-functional appliances like TVs and showers suggest the need for improved cleaning standards and updated furnishings.
Cleanliness and maintenance at 'ibis Sao Luis' present a mixed picture. While some guests find the hotel lobby beautiful, clean and well-decorated, common areas and specific rooms often fall short. Numerous complaints about grime, mildew, musty smells and old furniture persist. Bathrooms, in particular, require significant maintenance with issues like moldy grout, old fixtures and unpleasant odors frequently mentioned. Inconsistencies in cleaning schedules add to the challenges. Despite these issues, some guests appreciate the generally clean environment and amenities such as early morning coffee.
The staff at 'ibis Sao Luis' consistently receives praise for their friendliness and kindness. The reception team is commended for their attentiveness, efficiency and politeness. Excellent service is a recurring theme with staff across the reception, restaurant and bar being noted for their accommodation and care towards guests. However, occasional reports of staff being overwhelmed and isolated instances of rudeness and lack of attention do occur. Overall, the staff's education, courtesy and commitment to providing good service are key positive aspects of the hotel experience.
The Wi-Fi at 'ibis Sao Luis' is a significant drawback for guests. Many reviews mention issues with signal strength and overall internet quality, describing the connection as unstable and difficult to access. Additionally, the open Wi-Fi network raises security concerns. Improvements in speed, stability and security are necessary to meet guest expectations.
Guests have contrasting opinions about the beds at 'ibis Sao Luis.' While many find the beds very comfortable and express satisfaction with the overall comfort of their rooms, others report significant issues. Some mention flimsy beds that break easily, thin and uncomfortable mattresses, very soft pillows and old foam pad-like mattresses with deteriorating springs. Despite the good location and amenities like comfortable showers with excellent water pressure, inconsistent bed quality remains a recurring concern.
As a three-star hotel, 'ibis Sao Luis' offers a practical check-in process and receives praise for its good staff and excellent breakfast, which many deem great value for money. However, opinions on overall value differ with some guests finding it a bit pricey for the services offered. Comparisons to other Ibis hotels suggest that while the hotel meets the brand's expected standards, it falls short compared to other locations in Brazil and is sometimes compared to a lower-tier Ibis budget hotel. Overall, the hotel aligns with the brand's standards but has room for improvement.
Categories
Breakfast at 'ibis Sao Luis' receives commendation for its quality and variety. Many guests praise the delicious and well-served options, including made-to-order items like eggs, omelets and tapiocas. Fresh juice machines and plentiful choices elevate the breakfast experience, often deemed excellent compared to other hotels in the chain. However, guests should be aware that breakfast is not included in the room rate and incurs an additional charge. While many believe the cost is justified, some feel it is excessive for the provided options and have noted occasional inconsistencies in service and food availability.
The rooms at 'ibis Sao Luis' offer a range of experiences. Positive reviews highlight the good size of the rooms, their cozy and comfortable nature and modern decor in some instances. The reception area is also praised for its brightness and suitability for meetings. Nevertheless, issues with cleanliness and maintenance are frequently reported. Complaints about moldy and musty smells, dirty rooms and bathrooms, poor maintenance and outdated facilities are prevalent. Problems with air conditioning, old bedding, cramped spaces and non-functional appliances like TVs and showers suggest the need for improved cleaning standards and updated furnishings.
Cleanliness and maintenance at 'ibis Sao Luis' present a mixed picture. While some guests find the hotel lobby beautiful, clean and well-decorated, common areas and specific rooms often fall short. Numerous complaints about grime, mildew, musty smells and old furniture persist. Bathrooms, in particular, require significant maintenance with issues like moldy grout, old fixtures and unpleasant odors frequently mentioned. Inconsistencies in cleaning schedules add to the challenges. Despite these issues, some guests appreciate the generally clean environment and amenities such as early morning coffee.
The staff at 'ibis Sao Luis' consistently receives praise for their friendliness and kindness. The reception team is commended for their attentiveness, efficiency and politeness. Excellent service is a recurring theme with staff across the reception, restaurant and bar being noted for their accommodation and care towards guests. However, occasional reports of staff being overwhelmed and isolated instances of rudeness and lack of attention do occur. Overall, the staff's education, courtesy and commitment to providing good service are key positive aspects of the hotel experience.
The Wi-Fi at 'ibis Sao Luis' is a significant drawback for guests. Many reviews mention issues with signal strength and overall internet quality, describing the connection as unstable and difficult to access. Additionally, the open Wi-Fi network raises security concerns. Improvements in speed, stability and security are necessary to meet guest expectations.
Guests have contrasting opinions about the beds at 'ibis Sao Luis.' While many find the beds very comfortable and express satisfaction with the overall comfort of their rooms, others report significant issues. Some mention flimsy beds that break easily, thin and uncomfortable mattresses, very soft pillows and old foam pad-like mattresses with deteriorating springs. Despite the good location and amenities like comfortable showers with excellent water pressure, inconsistent bed quality remains a recurring concern.
As a three-star hotel, 'ibis Sao Luis' offers a practical check-in process and receives praise for its good staff and excellent breakfast, which many deem great value for money. However, opinions on overall value differ with some guests finding it a bit pricey for the services offered. Comparisons to other Ibis hotels suggest that while the hotel meets the brand's expected standards, it falls short compared to other locations in Brazil and is sometimes compared to a lower-tier Ibis budget hotel. Overall, the hotel aligns with the brand's standards but has room for improvement.
Family Friendly Hotel
This hotel offers comfortable stays in a modern setting at an attractive price, with cozy and functional rooms suitable for families. It is also pet-friendly.
Dog Friendly Hotel
Ibis Sao Luis is conveniently located near the beach and offers pet-friendly rooms. It includes a restaurant, a bar, parking, laundry services. The staff is very cooperative and nice.
Business Hotel
This hotel is conveniently situated around 10 minutes' drive from Museu Historico e Artistico do Maranhao. It offers practical accommodations for business travelers.
Hotel with Parking
This hotel has private parking available on site. It offers convenient car park facilities that are spacious and secure. Parking is available for a daily charge.
Accessible Hotel
This hotel offers comprehensive accessibility features including wheelchair access, facilities for disabled guests, an elevator, toilet with grab rails, bathroom for disabled, visual aids such as braille and tactile signs, a lower bathroom sink, a higher level toilet, and an emergency cord in the bathroom.
3-Star Hotel
This hotel is situated close to the historic center and offers an on-site bar. Each room is air-conditioned and equipped with a flat-screen TV, providing essential amenities for a comfortable stay.
Guest Reviews
The location of 'ibis Sao Luis' consistently receives high praise from guests with many highlighting its convenience and strategic positioning in São Luís. Its proximity to the beach, local attractions, restaurants, snack bars and essential services such as pharmacies and gyms makes it a favored choice for travelers. Additionally, the nearby Litorânea Avenue and the view of the sea are notable advantages.
Guests also appreciate the safety of the area, even though some mentioned it does not have an abundance of surroundings. The hotel's location is particularly appreciated for events, family visits and tours around São Luís, offering quick access solutions to the city. The combination of a prime location with good accommodation standards, like comfortable beds and clean rooms, adds to the overall positive experience. Guests also value the excellent and friendly staff, making the stay even more pleasant.
Breakfast at ibis Sao Luis offers a varied experience with many guests praising its quality and variety. Numerous reviews highlight that the breakfast is delicious, well-served and even exceeds expectations with made-to-order items like eggs, omelets and tapiocas. Fresh juice machines and plentiful options are often mentioned as strong points. Many appreciate the excellent quality, considering it to be well above average compared to other hotels in the chain.
However, it's important to note that breakfast is not included in the daily rate and comes at an additional cost. Some guests feel that the cost is justified due to the high quality and variety, while others express disappointment, finding the breakfast to be weak and lacking options, especially for the price they paid. Complaints include issues with seating availability, missing utensils and occasional shortages of food.
Overall, while the majority of reviews are positive about the breakfast, potential guests should be aware of the extra charge and the possibility of occasional inconsistencies in service and availability.
The rooms at ibis Sao Luis present a mix of experiences for guests. Many reviews commend the good size of the rooms, finding them to be cozy and comfortable with functional and modern furniture in some instances. The reception area is praised for being bright, well-suited and suitable for meetings, while the accommodation itself is generally seen as acceptable when it comes to comfort.
On the downside, several reviews highlight significant issues with cleanliness and maintenance. Complaints about moldy and musty smells, dirty rooms and bathrooms, poor maintenance and outdated facilities are common. Issues with air conditioning, old and uncomfortable bedding, small and cramped spaces and occasional non-functioning appliances like TVs and showers also stand out. It's clear that the hotel could benefit from improved cleaning standards, updated furnishings and better maintenance to meet the expectations of all guests.
At the ibis Sao Luis, guests have shared varied experiences when it comes to the beds. Many guests have highlighted the comfort of the beds, describing them as very comfortable and expressing satisfaction with the overall comfort of the bed and room. However, several reviews have pointed out significant issues related to the beds. Some guests found the beds to be flimsy with instances of beds breaking under slight pressure. The quality of the mattresses and pillows has also been criticized with reports of thin, uncomfortable mattresses and very soft, low pillows. There were also mentions of old, foam pad-like mattresses and springs that were not in perfect condition. Despite a good location and other amenities like comfortable showers with excellent water pressure, the inconsistency in bed comfort and quality appears to be a recurring concern among guests.
The ibis Sao Luis presents a mixed bag when it comes to cleanliness and maintenance. Many guests appreciated the beautiful, clean and well-decorated hotel lobby, which is both spacious and lively. Certain rooms were described as clean and tidy, offering a comfortable stay that aligns with the Accor network standard. However, cleanliness in the common areas and specific rooms often appeared subpar with numerous complaints about grime, mildew, musty smells and old furniture.
The bathrooms have been highlighted as needing significant maintenance with recurring issues such as moldy grout, old fixtures and unpleasant odors. Bath towels frequently received criticism for their smell and overall condition. Another troubling point was the inconsistency in cleaning schedules with some rooms not being tidied up daily.
Despite the maintenance issues and cleanliness gaps, some guests found the environment generally clean and enjoyed aspects like an early morning coffee option. Overall, the hotel shows potential but falls short compared to the standards of other ibis locations in Brazil. The physical structure is worn out and in dire need of renovation to enhance the guest experience.
Guests consistently highlight the friendly and kind nature of the staff at ibis Sao Luis. The reception team, in particular, receives praise for their attentiveness, efficiency and polite demeanor. Many visitors noted that the staff, whether at the reception, restaurant or bar, offered excellent service, displaying both accommodation and care towards guest requests. The cleanliness and quick room service further reflect the staff's dedication to maintaining a pleasant experience for visitors. However, a few reviews mention instances where staff seemed overwhelmed due to the volume of guests and isolated reports of rudeness and lack of attention were noted. On the whole, the staff's education, courtesy and commitment to providing good service stand out as key positive aspects of the hotel experience.
The Wi-Fi situation at 'ibis Sao Luis' appears to be a significant drawback for guests. Many reviews highlight issues with the signal strength and overall internet quality. Frequent comments mention difficulty connecting with some unable to use the Wi-Fi at all. Others describe the connection as unstable with poor signal quality throughout the hotel, including private units and common areas. Additionally, the open Wi-Fi network raises security concerns for guests. Improvements in speed, stability and security are needed to meet expectations.
The 'ibis Sao Luis' offers a practical check-in process and has received praise for its good staff. The excellent breakfast is highlighted as being great value for money. Guests find the hotel to provide a good cost-benefit ratio, in line with what is expected from an Ibis property with no major surprises. However, opinions on its overall value vary with some saying it is well-located but a bit pricey for the services offered. There are mixed feelings about how it measures up to other Ibis hotels with some noting that it falls below the usual standards and comparing it to a lower-tier Ibis budget hotel. Overall, the hotel's offerings align with the standard expected from the brand, but there is room for improvement in comparison to other Ibis locations in Brazil.
Location Show Map
Location
Guests also appreciate the safety of the area, even though some mentioned it does not have an abundance of surroundings. The hotel's location is particularly appreciated for events, family visits and tours around São Luís, offering quick access solutions to the city. The combination of a prime location with good accommodation standards, like comfortable beds and clean rooms, adds to the overall positive experience. Guests also value the excellent and friendly staff, making the stay even more pleasant.
Breakfast
However, it's important to note that breakfast is not included in the daily rate and comes at an additional cost. Some guests feel that the cost is justified due to the high quality and variety, while others express disappointment, finding the breakfast to be weak and lacking options, especially for the price they paid. Complaints include issues with seating availability, missing utensils and occasional shortages of food.
Overall, while the majority of reviews are positive about the breakfast, potential guests should be aware of the extra charge and the possibility of occasional inconsistencies in service and availability.
Rooms
On the downside, several reviews highlight significant issues with cleanliness and maintenance. Complaints about moldy and musty smells, dirty rooms and bathrooms, poor maintenance and outdated facilities are common. Issues with air conditioning, old and uncomfortable bedding, small and cramped spaces and occasional non-functioning appliances like TVs and showers also stand out. It's clear that the hotel could benefit from improved cleaning standards, updated furnishings and better maintenance to meet the expectations of all guests.
Beds
Cleanliness
The bathrooms have been highlighted as needing significant maintenance with recurring issues such as moldy grout, old fixtures and unpleasant odors. Bath towels frequently received criticism for their smell and overall condition. Another troubling point was the inconsistency in cleaning schedules with some rooms not being tidied up daily.
Despite the maintenance issues and cleanliness gaps, some guests found the environment generally clean and enjoyed aspects like an early morning coffee option. Overall, the hotel shows potential but falls short compared to the standards of other ibis locations in Brazil. The physical structure is worn out and in dire need of renovation to enhance the guest experience.
Staff
Wi-Fi
3 Star
No, ibis Sao Luis doesn't have any pool.
No, a spa isn't available at ibis Sao Luis.
Yes, ibis Sao Luis welcomes dogs.
Yes, parking facilities are available at ibis Sao Luis.
No, ibis Sao Luis doesn't have a gym.
Location Show Map
More Options
