Hotel Hills Sarajevo Congress & Thermal Spa Resort

Sarajevo, Butmirska cesta 18 buliding43.826371,18.313094(Show on Map)

8.5

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesThu, 27 Aug - Fri, 28 Aug27 Aug - 28 Aug

Info

Hotel Hills Sarajevo Congress & Thermal Spa Resort is situated within the Ilidža Thermal Riviera water park featuring a large complex of indoor and outdoor pools, restaurants, a kids' club and amusement park. The hotel provides modern and spacious rooms and suites equipped with a private balcony, air conditioning, a flat-screen satellite TV and a minibar. The hotel offers traditional Bosnian and international cuisine in its restaurants with one by the pool and the other located in the amusement park. The thermal complex features a spa center with saunas, Jacuzzis, massage rooms and a gym. The hotel also has table tennis and billiards and guests can enjoy water sports activities on the property. The Hotel Hills Sarajevo Congress & Thermal Spa Resort is located 10 km from the center of Sarajevo and free private parking is available on site with an airport shuttle service available for an additional fee.

Summary of reviews

Summarized by AI

Hotel Hills Sarajevo Congress & Thermal Spa Resort is praised by guests for its exceptional location, helpful and friendly staff and comfortable and spacious rooms. The breakfast is highly rated for its variety and freshness, while the dinner receives mixed reviews. The spa is a highlight of the hotel with a large and well-equipped space, while the pool area is great for families with young children. The parking is appreciated for its availability and security. Overall, guests recommend the hotel as a great choice for families and anyone looking for a luxurious stay with top-notch facilities and services. There are some minor issues with wifi connectivity and cleanliness, but they do not detract from the overall positive experience.

Categories

Pool

AI-generatedThis hotel features an extensive thermal spa resort with multiple indoor and outdoor pools, including dedicated pools for children and pools with water slides. It offers a comprehensive water park experience, making it ideal for families and those seeking diverse aquatic activities.

Heated Pool

Indoor Pool

Children's Pool

Pool Water Slide

Water Park

Outdoor Pool

Questionnaire

Answers last updated by Hotel Hills Sarajevo Congress & Thermal Spa Resort

Number of pools2

Pool 1 information

Name of the pool:Indoor pool Thermal riviera

Location of the pool:Indoor pool

Is it a pool of special type?

Heated pool

Separate shallow children's pool

Plunge pool

In the pool there is also:

an area designated for children

Pool surface size:500 m²

Pool minimum depth:0,3 m

Pool maximum depth:2,2 m

Pool maximum length:15 m

When is the pool open?All year

Opening hours:08:00 - 22:00

Pool heating period:All year

The pool also has:

Pool bar

Lifeguard supervision

Lifesaving equipment

Blow-up pool toys

Jacuzzi / Hot tub / Bubbling whirlpool

Pool fountain

Pool activities available:

Swimming lessons

Water sports

Around the pool, there are also available:

Showers

Lockers

Changing facilities

Towels

Sunbeds

Cabanas

Spa facilities

Sauna

The water of the pool is sanitized using:

Chlorine

Are there written rules guests should follow before entering the pool?Yes

Is the pool accessible to persons with disabilities?Yes

Pool 2 information

Name of the pool:Outdoor pool Thermal riviera

Location of the pool:Outdoor pool

Is it a pool of special type?

Heated pool

Wave pool

Separate shallow children's pool

Plunge pool

In the pool there is also:

an area designated for children

Pool surface size:2000 m²

Pool minimum depth:0,3 m

Pool maximum depth:2,2 m

Pool maximum length:25 m

When is the pool open?From 1 June to 30 September

Opening hours:08:00 - 20:00

Pool heating period:From 1 June to 30 September

The pool also has:

Pool bar

Swim up bar

Lifeguard supervision

Lifesaving equipment

Water slide

Pool fountain

Pool activities available:

Swimming lessons

Water sports

Around the pool, there are also available:

Showers

Lockers

Changing facilities

Towels

Sunbeds

Umbrellas

Cabanas

Spa facilities

Sauna

The water of the pool is sanitized using:

Chlorine

Are there written rules guests should follow before entering the pool?Yes

Is the pool accessible to persons with disabilities?Yes

The hotel also has:

Water park

Luxury

AI-generatedThis 5-star hotel is part of the Thermal Riviera Ilidža, featuring a large complex of indoor and outdoor swimming pools and a thermal spa. It offers luxurious rooms and suites with spacious balconies and a range of amenities including restaurants, bars, and a wellness center. The hotel also boasts a panoramic restaurant and lounge bar on the rooftop with scenic views.

EV charging stations

AI-generatedAs a congress and thermal spa resort, this hotel likely caters to a wide range of needs, potentially including EV charging for its guests. The scale of the resort suggests a higher likelihood of providing such amenities.

Heated Pool

AI-generatedThis hotel is part of the Ilidža Thermal Riviera water park, offering a large complex of indoor and outdoor heated pools. It features a spa center with saunas and Jacuzzis, providing extensive heated pool facilities.

Indoor Pool

AI-generatedThis hotel is part of the Thermal Riviera Ilidža and features a large complex of indoor and outdoor swimming pools. The indoor pool is described as large and operational, offering a spacious area for relaxation. The hotel also includes a spa center with saunas and hot tubs.

Children's Pool

AI-generatedThis hotel stands out with its Ilidža Thermal Riviera water park, featuring a large complex of indoor and outdoor pools, a kids' club, and an amusement park. It provides extensive water-based entertainment suitable for children of all ages, making it the premier choice for families.

Water Park

AI-generatedHotel Hills Sarajevo Congress & Thermal Spa Resort is situated within the Ilidža Thermal Riviera water park featuring a large complex of indoor and outdoor pools, restaurants, a kids' club and amusement park. The hotel provides modern and spacious rooms and suites equipped with a private balcony, air conditioning, a flat-screen satellite TV and a minibar, making it ideal for family vacation, romantic getaways and even business travellers.

Outdoor Pool

AI-generatedThis hotel is part of the Thermal Riviera Ilidža, featuring a large complex of indoor and outdoor swimming pools. It offers a dedicated restaurant by the pool and a water park with waterslides, providing extensive outdoor pool facilities.

5 Star

AI-generatedA 5-star resort with modernly furnished, spacious rooms and suites, each featuring a private balcony. Amenities include air conditioning, a flat-screen satellite TV, a mini bar, and a bathroom with a bidet, free toiletries, slippers, and a hair dryer. The resort also offers a thermal spa.

Gym

AI-generatedThis hotel is a congress and thermal spa resort, suggesting comprehensive wellness and fitness facilities. The 'Thermal Spa Resort' aspect indicates a focus on health and relaxation, potentially including a well-equipped gym.

Sustainability Journey

AI-generatedFeatures like thermal spas suggest resource management initiatives, and congress centers often incorporate energy-efficient technologies. The resort's location in a green area may indicate a commitment to preserving the surrounding environment.

Accessible

AI-generatedThis hotel offers spacious and well-appointed accessible guest rooms with roll-in showers, ensuring a comfortable and convenient stay for guests with mobility needs. It also features an accessible spa and wellness center and accessible restaurants and lounge areas.

Parking

AI-generatedAs a large congress and thermal spa resort, this hotel is expected to have extensive parking facilities to accommodate a high volume of guests and events.

EV charging stations

Business

AI-generatedThis hotel offers modern rooms with balconies and various amenities. It has congress facilities and a thermal spa resort, making it suitable for business travelers looking for relaxation options. It is a larger hotel with extensive facilities.

Romantic

AI-generatedWith its extensive thermal spa facilities and congress center, this resort offers a blend of relaxation and activities. The large spa, connected to the hotel, provides a range of treatments and facilities, perfect for a romantic getaway. The variety of services ensures a memorable and relaxing experience.

Family

AI-generatedThis hotel is part of the Ilidža Thermal Riviera, offering a large complex of indoor and outdoor pools, a kids' club, and an amusement park. It also features a spa center with saunas, Jacuzzis, massage rooms, and a gym. Table tennis, billiards, and water sports are available for family entertainment.

Spa

AI-generatedThis hotel is part of the Thermal Riviera Ilidža, featuring a large complex of indoor and outdoor pools and thermal spas. It offers extensive spa facilities and services, making it a top destination for thermal and spa treatments.

Honeymoon

AI-generatedThis resort features a large complex of indoor and outdoor pools, a spa center with saunas and Jacuzzis, and dining options with traditional Bosnian and international cuisine. The modern rooms and suites come with private balconies, perfect for a relaxing honeymoon.

Free Wi-Fi

Pool Water Slide

Room Types

Deluxe Double or Twin Room with BalconySpacious and modernly furnished room comprising: - private balcony - air conditioning - flat-screen satellite TV - safe - mini bar - bathroom with bath or shower, bidet, hair dryer, free toiletries and slippers

Deluxe Triple RoomSpacious and modernly furnished room comprising: - private balcony - air conditioning - flat-screen satellite TV - safe - mini bar - bathroom with bath or shower, bidet, hair dryer, free toiletries and slippers

SuiteBoasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious suite offers soundproof walls, a tea and coffee maker, a seating area as well as a terrace with mountain views. The unit has 2 beds.

About Hotel Hills Sarajevo Congress & Thermal Spa Resort

The Hotel Hills Sarajevo Congress & Thermal Spa Resort is located within the Ilidža Thermal Riviera water park, just 2 km from Sarajevo Airport. The hotel offers a large complex of indoor and outdoor pools, several restaurants and bars, a vast kids' club and a children's and adults' amusement park. Wi-Fi is available free of charge throughout the property. All rooms and suites are modern and spacious with a private balcony, air conditioning, a flat-screen satellite TV and a minibar. The en suite bathroom is equipped with a bathtub or shower, bidet, free toiletries, slippers and a hairdryer. Guests can choose between restaurants serving traditional Bosnian specialties and international cuisine with one restaurant located by the pool and another in the amusement park. In addition to the pools, the thermal complex has a spa center with saunas, Jacuzzis, massage rooms and a gym. Guests can also enjoy table tennis and billiards on site and water sports activities on the property. The Hotel Hills Sarajevo Congress & Thermal Spa Resort is located 10 km from the center of Sarajevo. Private parking is available on site free of charge and an airport shuttle service can be arranged for an additional fee.

Guest Reviews

8.5

Very Good

Review Summaries

Summarized by AI

Location

The Hotel Hills Sarajevo Congress & Thermal Spa Resort boasts an exceptional location, easy to find and close to a small mall with everything a traveler needs. It may be a bit far from the city center, but it's ideal if you prefer to stay outside the hustle and bustle. The staff is helpful in providing guidance on how to get around and finding parking, which is especially convenient if you're heading to the airport. Although there isn't much around the location, it's still in a beautiful spot and all roads lead to Sarajevo. The proximity to the airport, small shops and Arab restaurants make it an excellent location, even for day visitors. Even though some reviews criticized the distance from the city center and old town, taxis can take you there in less than 20 minutes. Overall, the hotel had a good place and friendly staff, making it a perfect choice for a relaxing getaway.

Breakfast

The breakfast at Hotel Hills Sarajevo Congress & Thermal Spa Resort was highly praised by guests with many commenting on the variety and freshness of the food. Local specialties were also highlighted. Some guests mentioned that the breakfast menu was almost the same every day, but overall it was considered excellent. The staff at breakfast received positive reviews for their friendliness and service. Halal options were available for Muslim guests. However, a few guests felt that the food was not varied enough or that some items were too cold. The size of the breakfast room did cause some congestion at times.

Dinner

The dinner at Hotel Hills Sarajevo Congress & Thermal Spa Resort has mixed reviews. While some guests found the food to be excellent from breakfast to dinner with a wide selection, others thought it could have been better. A few guests were disappointed with the lack of non-smoking areas in the restaurant and the fact that the restaurant does not operate after breakfast. However, the majority of guests enjoyed the food, praising it as delicious with a variety of choices. One guest specifically mentioned the pizza as a letdown due to burned sausage, but many others praised the dining experience. Some guests mentioned that the buffet breakfast was excellent, but one guest found the buffet lacking during breakfast. Overall, while there were some negative reviews, most guests enjoyed the dining experience at Hotel Hills Sarajevo Congress & Thermal Spa Resort.

Rooms

Hotel Hills Sarajevo Congress & Thermal Spa Resort seems to have impressed its guests with their comfortable and spacious rooms. The staff was appreciated for being friendly and the rooms were found to be clean and nicely furnished. The bathrooms were modern and the beds provided guests with a good night's sleep. The hotel features a great big indoor pool and enjoyable sauna facilities. The balcony provides great views, while the mini-bar was well-stocked. Some guests, however, felt the rooms lacked sufficient lighting and outdated mattresses and pillows needed replacing. However, the overall feeling is that the hotel rooms maintain a high standard of excellence.

Beds

The Hotel Hills Sarajevo Congress & Thermal Spa Resort has received positive feedback from guests regarding their beds. Many guests have found the beds to be extremely comfortable and praised the mattress quality. Some even described the beds as being "preudobni" which means very comfortable in Croatian. Additionally, there have been comments about the size of the beds with some guests finding them to be big queen size beds. Besides, most visitors have commended the services and amenities at the hotel. However, there have been a few complaints about the small blankets and worn-out pillows, but these were overshadowed by the comfortable beds. Overall, if a comfortable bed is a priority for your travel, the Hotel Hills Sarajevo Congress & Thermal Spa Resort may be the perfect choice for you.

Cleanliness

If you're looking for a hotel with a high standard of cleanliness, Hotel Hills Sarajevo Congress & Thermal Spa Resort is an excellent choice. The staff is very friendly and the rooms are spacious, clean and well-equipped with comfortable beds. The entire hotel is tidy and spotless and the pools are also well-maintained. Guests have praised the rich breakfast and the kindness of the housekeepers and receptionist. Some reviews do mention opportunities for improvement, such as the need to address sporadic dust or missed cleaning, but the hotel generally provides excellent cleaning services. The location is convenient for accessing various attractions and overall it's an enjoyable and commendable stay.

Staff

The staff at Hotel Hills Sarajevo Congress & Thermal Spa Resort receive high praise from guests with many describing them as friendly, professional and accommodating. The reception staff are particularly noted for their kindness and helpfulness, while the housekeeping staff are described as friendly and eager to help. The restaurant staff receive mixed reviews with some guests finding them less than friendly, but overall the consistency of the positive feedback is reassuring. One reviewer even singled out a Turkish employee for particular thanks. Guests note that the hotel is well managed and that the staff go the extra mile to ensure a pleasant stay. A few negative comments are noted about reception staff, but these are outliers and not representative of the majority of guests. Overall, the staff at Hotel Hills Sarajevo Congress & Thermal Spa Resort receive consistently high praise from guests.

Wi-Fi

If you're someone who needs to stay connected even while traveling, you might be worried about wifi at your hotel. However, guests at Hotel Hills Sarajevo Congress & Thermal Spa Resort have a mixed experience. While some have mentioned poor or slow internet, others have had no issues with the wifi. Some guests have noted that the wifi is not available on balconies or outside of certain areas, but it is available throughout the hotel. Overall, some guests have had great wifi experiences while others have had frustrating ones. If wifi is a big priority for you, you might want to reach out to the hotel staff for more information.

Spa

The spa at Hotel Hills Sarajevo Congress & Thermal Spa Resort receives rave reviews from guests. Many speak highly of the large and well-equipped spa, citing it as a highlight of their stay. The spa is also conveniently connected to the hotel with all services included in the price. Guests can enjoy a range of treatments, including massages and there are all kinds of saunas to relax in. There is also a big swimming pool and a relax room. While some guests criticize the poor organization of the spa, most are impressed with its size and the variety of facilities available. Free access to the well-equipped gym is another plus. Overall, guests highly recommend checking out the fantastic spa during a stay at Hotel Hills Sarajevo Congress & Thermal Spa Resort.

Pool

The Hotel Hills Sarajevo Congress & Thermal Spa Resort boasts an amazing pool area that is perfect for families with young children. The pools are spacious, clean and offer a variety of indoor and outdoor options including heated, children's and water slide pools. Despite the hotel being popular among locals on weekends, the facilities are well-maintained and make for a great value for money. While some guests noted cooler pool temperatures and a need for renovations in certain areas of the wellness center, overall the cleanliness and variety of options were highly praised. The outside pool, complete with a pirate ship, is especially enjoyable during the summer months. Overall, the hotel offers a great selection of facilities that cater to all ages and is definitely worth a visit.

Parking

Many guests have raved about the parking at the Hotel Hills Sarajevo Congress & Thermal Spa Resort. Visitors appreciate the hotel's close proximity to the airport and the availability of parking. They also appreciate the fact that the hotel offers free and secure parking with plenty of spaces available. Guests have also noted that there are even two chargers in front of the hotel. While some have mentioned that the garage is a bit pricey, overall, parking is not a problem. It is recommended to choose a room with a mountain view to ensure parking availability. However, some have mentioned that parking procedures can be complicated and day guests may need to park further away from the hotel than overnight guests. Regardless, Hotel Hills Sarajevo Congress & Thermal Spa Resort has excellent parking options for their guests.

Family

Hotel Hills Sarajevo Congress & Thermal Spa Resort is an ideal choice for families with children. The pool is spacious and perfect for children and the children's play area is safe and huge. The breakfast selection is large and caters to all dietary needs, including halal. Families can also take advantage of the variety of activities offered for children, including an indoor play area. Some guests have noted that the Kinderland area could use some maintenance, but overall the hotel is a great choice for families. The hotel also offers a reasonable price for childcare, making it easy for parents to enjoy some alone time. Location-wise, the hotel is also convenient for families with young children. Overall, Hotel Hills Sarajevo Congress & Thermal Spa Resort is worth considering for your next family vacation.

5 Star

If you're looking for an exceptional five-star hotel experience, Hotel Hills Sarajevo Congress & Thermal Spa Resort might just be the perfect place for you. Guests have recommended this hotel to anyone, especially families with children. The hotel facilities are top-notch and the rooms are luxurious with some calling them the same level as a five-star hotel. However, a few guests have noted that the breakfast and wine selection could have been better. Additionally, some guests mentioned that their room wasn't cleaned to their expectations for a five-star hotel. All in all, Hotel Hills Sarajevo Congress & Thermal Spa Resort continues to impress with its top-tier accommodations and services.

Children's Pool

Hotel Hills Sarajevo Congress & Thermal Spa Resort is a fantastic option for families, especially those with small children. The children's pool is big, clean and very child-friendly. Parents can relax knowing that the children's play area is safe and spacious. The hotel even offers activities for kids, ensuring that they are never bored. Reviews suggest that the hotel's breakfast is excellent, making the stay even more enjoyable for families. Even international guests had positive things to say with one noting that the children's play area provided a lot of fun for their kids. Overall, it seems that Hotel Hills Sarajevo Congress & Thermal Spa Resort is an excellent choice for families looking for a comfortable and entertaining stay.

Luxury

If you're searching for a luxurious stay in Sarajevo, look no further than the Hotel Hills Sarajevo Congress & Thermal Spa Resort. Guests have raved about the friendly staff, spacious and well-appointed rooms and pristine bathrooms. The hotel is connected to a spa complex, which means that all services are included in the price - making for an even more comfortable stay. With quality that some say is even fit for a sixth star, the hotel rooms are on par with those found in other five-star establishments. If you're looking for a no-go, definitely not a five-star type of place, you won't find it here! In fact, guests have expressed their surprise and amazement that such a perfect, beautiful hotel could be found in Bosnia. Don't be fooled by naysayers who claim otherwise, if you're looking for an opulent stay, the Hotel Hills Sarajevo Congress & Thermal Spa Resort is definitely worth considering.

FAQ

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool, Water Park. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hotel Hills Sarajevo Congress & Thermal Spa Resort.

No, Hotel Hills Sarajevo Congress & Thermal Spa Resort doesn't allow dogs.

Yes, parking facilities are available at Hotel Hills Sarajevo Congress & Thermal Spa Resort.

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort has a gym.

Location

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