Hotel Holiday
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Summary of reviewsNestled in the heart of Sarajevo, Hotel Holiday enjoys a prime location appealing to both business and leisure travelers. Its proximity to major attractions, shopping malls and transport hubs makes it an ideal base for those eager to explore the city's rich culture. Guests particularly appreciate the convenience of being just a short walk or tram ride away from the bustling city center and the vibrant old town. The surrounding area offers abundant dining options, cafes and retail outlets. The modern rooms, praised for their comfort and stunning views, contribute to a cozy and welcoming atmosphere, complemented by the valuable amenity of underground parking.
Breakfast at Hotel Holiday earns mixed reviews. Many guests enjoy the diverse and plentiful buffet with fresh pastries and local Bosnian dishes being highlights. However, the breakfast service could benefit from improvements in variety, quality and dining room ambiance.
The hotel's restaurant receives generally favorable feedback, lauded for its delicious halal food and accommodating staff. The variety of dining options, including late-night meals, adds to the convenience for guests. Despite some inconsistency in food quality and service, the overall dining experience is positive.
Rooms are spacious, clean and comfortable, often noted for their modern decor and good views. However, issues such as poor air conditioning, inadequate lighting and occasional superficial cleaning detract from the overall experience. Despite these drawbacks, clean private bathrooms and effective noise insulation in renovated rooms are positively highlighted.
Cleanliness at Hotel Holiday is generally well-regarded, especially in rooms and communal spaces. However, some public areas require better maintenance and more thorough cleaning.
The staff at Hotel Holiday are mostly praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. Instances of exceptional service are frequently mentioned, although some guests have encountered occasional inconsistencies in staff demeanor.
The hotel's free WiFi service, however, is notably lacking with many guests reporting weak signals and unreliable connections, particularly in rooms on higher floors.
The spa facilities fall short of expectations with complaints about poor maintenance, cleanliness and cold water in the pool. Similarly, the gym receives mixed reviews with some praising the equipment while others note the need for upgrades.
The pool, although intended as an appealing amenity, often disappoints due to cold water temperatures, maintenance issues and occasional closures.
Parking at Hotel Holiday is a strong point with both free and secure underground options available. Guests appreciate the convenience and affordability, despite some occasional issues with space and access.
Overall, Hotel Holiday blends a prime location with comfortable accommodations and friendly service, making it a suitable choice for travelers looking to explore Sarajevo, although there are notable areas needing improvement to fully meet guest expectations.
Categories
Breakfast at Hotel Holiday earns mixed reviews. Many guests enjoy the diverse and plentiful buffet with fresh pastries and local Bosnian dishes being highlights. However, the breakfast service could benefit from improvements in variety, quality and dining room ambiance.
The hotel's restaurant receives generally favorable feedback, lauded for its delicious halal food and accommodating staff. The variety of dining options, including late-night meals, adds to the convenience for guests. Despite some inconsistency in food quality and service, the overall dining experience is positive.
Rooms are spacious, clean and comfortable, often noted for their modern decor and good views. However, issues such as poor air conditioning, inadequate lighting and occasional superficial cleaning detract from the overall experience. Despite these drawbacks, clean private bathrooms and effective noise insulation in renovated rooms are positively highlighted.
Cleanliness at Hotel Holiday is generally well-regarded, especially in rooms and communal spaces. However, some public areas require better maintenance and more thorough cleaning.
The staff at Hotel Holiday are mostly praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. Instances of exceptional service are frequently mentioned, although some guests have encountered occasional inconsistencies in staff demeanor.
The hotel's free WiFi service, however, is notably lacking with many guests reporting weak signals and unreliable connections, particularly in rooms on higher floors.
The spa facilities fall short of expectations with complaints about poor maintenance, cleanliness and cold water in the pool. Similarly, the gym receives mixed reviews with some praising the equipment while others note the need for upgrades.
The pool, although intended as an appealing amenity, often disappoints due to cold water temperatures, maintenance issues and occasional closures.
Parking at Hotel Holiday is a strong point with both free and secure underground options available. Guests appreciate the convenience and affordability, despite some occasional issues with space and access.
Overall, Hotel Holiday blends a prime location with comfortable accommodations and friendly service, making it a suitable choice for travelers looking to explore Sarajevo, although there are notable areas needing improvement to fully meet guest expectations.
Family Friendly Hotel
Hotel Holiday is noted as a kid-friendly option offering specific amenities like kid's meals, a swimming pool, and free cribs. It also provides free buffet breakfast, which is convenient for families.
Hotel with Swimming Pool
Hotel Holiday Sarajevo is listed as having a pool, offering guests a convenient amenity for relaxation and recreation.
Heated Pool Indoor Pool
Business Hotel
Hotel Holiday offers 380 rooms and 9 meeting rooms that can accommodate up to 600 guests. This makes it a suitable venue for larger conferences and events. It provides modern amenities for a comfortable stay.
Hotel with Parking
Hotel Holiday offers free self-parking on site. It features a garage with a capacity for 50 vehicles and a large outside parking lot with circa 500 spaces suitable for cars and buses.
Accessible Hotel
Hotel Holiday features accessible facilities throughout the entire unit, including accessible bathrooms for disabled guests with roll-in showers and adapted baths. Lowered sinks, raised toilets, and elevator access are also available.
4-Star Hotel
This hotel provides a blend of classic charm and modern amenities, conveniently located in the city center. Its comfortable rooms and range of facilities ensure a pleasant stay for both leisure and business travelers.
Hotel with Indoor Pool
Hotel Holiday provides an indoor swimming pool and a wellness area. The wellness area includes a treatment room, a solarium, and a sauna.
Hotel with Heated Pool
Hotel Holiday features a heated indoor pool. Some guest reviews have noted inconsistencies with the water temperature, but a heated indoor pool is available.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Sarajevo, 'Hotel Holiday' enjoys an enviable location that resonates well with both business and leisure travelers. The hotel’s position allows for easy access to some of the city's most prominent attractions, including several historical sites, Sarajevo City Center and numerous shopping malls. Guests frequently highlight the convenience of being just a short walk or tram ride away from the bustling city center and the vibrant old town, making it an ideal base for sightseeing and exploring the rich culture of Sarajevo.
The surroundings boast a variety of dining options, cafes and retail outlets, particularly with two large shopping centers nearby—City Center Mall and Alta Mall. Additionally, the hotel’s proximity to major transport hubs such as the train and bus stations and even the airport, further enhances its appeal for those keen on convenience and accessibility.
Rooms are praised not only for their comfort but also for their stunning views, often overlooking the main street or the picturesque cityscape. The property seamlessly blends modern amenities with a touch of Sarajevo’s storied history, providing a welcoming and cozy atmosphere for visitors. Guests can enjoy the ease of underground parking, which is a valuable amenity in the central urban setting.
Overall, 'Hotel Holiday' stands out for its perfect blend of prime location, comfortable accommodations and accessibility to key local attractions and services. Whether in town for shopping, historical tours or simply to soak in the vibrant city life, guests can find everything they need within walking distance or a short commute from the hotel.
Hotel Holiday's breakfast offerings have garnered mixed reviews from guests. On the bright side, many found the breakfast to be good with some describing it as excellent, delicious and varied. The buffet was praised for being rich and plentiful, offering a diverse selection that catered to different preferences. Guests appreciated the fresh pastries, freshly squeezed juice and the substantial choice available every morning. The hearty breakfasts included some local Bosnian dishes, which added a unique touch to the dining experience.
However, numerous guests noted areas for improvement. Common criticisms included a lack of variety, especially in fruit and sweet dishes and the consistently limited selection of food. The quality of certain items, such as coffee and eggs, was often deemed subpar with some mentioning that the food was cold or appeared stale. The breakfast room itself was frequently described as dark, overcrowded and in need of an update with poor ventilation and cleanliness issues.
Despite the abundance of choices for some, others found the breakfast monotonous and repetitive with little change day-to-day. The organization of the breakfast service was also a point of contention with suggestions for hiring an expert to improve the menu and presentation.
Ultimately, while Hotel Holiday's breakfast has its strengths, there remains significant room for enhancement to meet the expectations of all guests.
Hotel Holiday boasts a restaurant that has garnered varied guest reviews with an emphasis on positive dining experiences. The restaurant is known for serving halal and delicious food, offering a diverse menu that caters to a range of tastes. Many guests were particularly impressed by the culinary delights and well-prepared dishes, describing each meal as a masterpiece. Additionally, the presence of a helpful and friendly staff member who made special accommodations further enhanced the dining experience for some visitors.
Conveniently located next to a great market and a café, Hotel Holiday also features a Food Corner and several restaurants at reasonable prices, providing guests with ample dining options. The availability of dining late into the night, even close to 11 pm, ensures that guests can enjoy meals at their convenience.
While numerous reviews praised the food as amazing and delicious, there were mixed opinions regarding the consistency and quality of the dishes. Some guests pointed out that the food was sometimes below standard, not consistently replenished or arrived cold. The mention of a lack of room service despite indications to the contrary and the absence of a garden terrace were noted as areas needing improvement.
For breakfast, guests had the opportunity to enjoy their meal on the top floor with good coffee frequently highlighted. However, satisfaction levels varied with some considering the food decent but acknowledging room for improvement. The hotel's restaurant is described as small relative to the hotel's size and permits smoking, which might affect some guests' experiences.
Overall, Hotel Holiday's restaurant offers a range of dining options with generally favorable reviews, but there are areas identified for enhanced consistency and service.
'Hotel Holiday' offers rooms that are spacious, clean and comfortable, often noted for their modern and elegant decor. Many guests appreciated the rooms' large size, cleanliness and good views, particularly the renovated ones which have been updated to a high standard with pleasant amenities like tea, coffee, a minibar and comfortable beds.
However, there are some concerns. Multiple reviews mention issues with air conditioning, leading to hot and stuffy rooms, especially during warmer periods. Additionally, several guests highlighted that some rooms suffer from poor lighting and superficial cleaning with complaints about moldy smells, dusty conditions and outdated furniture. Despite these drawbacks, the hotel has notably clean private bathrooms and effective noise insulation in its recently renovated rooms.
The overall consensus is that while the hotel offers a high level of comfort and roominess, there's a clear need for maintenance and more thorough cleaning to enhance the guest experience. The proximity to local markets and attractions is a bonus for many visitors, making it a suitable choice for travelers looking to explore Sarajevo, despite its need for some updates.
When it comes to the beds at Hotel Holiday, guests overwhelmingly express satisfaction. Words like comfortable, cozy and very comfortable are frequently used to describe the sleeping arrangements. Many guests have highlighted the large size of the beds, paired with high-quality mattresses that ensure a restful night's sleep. The bedding also receives positive feedback for its comfort and cleanliness.
The hotel's rooms, in general, are noted for being spacious and clean, adding to the overall comfort of the stay. A few outliers mention issues like noisy air conditioning or old mattresses, but these instances are rare compared to the prevailing positive sentiment.
In summary, the beds at Hotel Holiday are largely praised for their comfort, size and cleanliness, contributing significantly to a pleasant and restful experience for guests.
'Hotel Holiday' receives mixed reviews regarding its cleanliness with significant praise for clean and well-maintained rooms and communal spaces. Many guests highlight the tidy and comfortable nature of their accommodations, often commending the housekeeping staff for their diligence. Several reviews specifically mention clean bathrooms and the overall cleanliness of the hotel, contributing positively to the guests’ experiences.
However, there are notable inconsistencies, particularly in public areas and shared facilities. Issues such as dirty carpets, unclean tables in the dining room and questionable cleanliness around the pool and public toilets are recurrent. Some guests find parts of the hotel dated and in need of renovations, impacting their perception of cleanliness and upkeep.
While some areas appear spotlessly clean, others would benefit from increased attention to detail. Despite these discrepancies, the positive remarks about clean rooms and attentive service suggest that the hotel manages to deliver a satisfactory level of cleanliness for many guests.
'Hotel Holiday' has received a myriad of reviews centered on the demeanor and professionalism of its staff. The overwhelming sentiment from the feedback highlights the staff's friendliness, helpfulness and professional attitude. Guests frequently commend the reception team for being accommodating, efficient and particularly noteworthy in their service.
Instances of the staff going above and beyond, such as efficiently handling transfers from the airport, are mentioned with high regard. The cleaning staff also receives positive remarks for their friendly nature and diligent work. Many guests appreciated the staff's kindness, patience and overall positive attitude.
However, a portion of the reviews indicates some inconsistencies in the experiences. A few guests encountered indifferent or unresponsive attitudes, especially from the front desk and some receptionists who were noted to be unfriendly or not welcoming. There were occasional comments about negative attitudes and a lack of professionalism.
Overall, the general consensus points to a predominantly pleasant and helpful staff at 'Hotel Holiday', contributing positively to guest experiences despite occasional hiccups in service quality.
Hotel Holiday receives diverse feedback about its WiFi quality with many guests highlighting significant issues. Complaints range from poor to non-existent internet access, particularly within guest rooms. Frequent problems include weak signals, slow speeds and unreliable connections, leading to significant inconvenience for those needing to conduct online tasks. Notably, some guests report that the WiFi works reasonably well on the ground floor, but as the floor level increases, the quality appears to diminish substantially. Despite occasional mentions of fast or good WiFi, the overall sentiment indicates that the internet service at Hotel Holiday could benefit from substantial improvements.
Hotel Holiday's spa facilities seem to be falling short of expectations based on guest reviews. Complaints primarily highlight issues with the spa area being cold, messy and in a state of disrepair. Many guests found the wellness facilities to be poorly maintained with several accounts of the spa and pool areas being disorganized or even unusable. Reports of cold water in the pool and additional charges for sauna services further add to the dissatisfaction. Additionally, some guests noted that spa services were not at an adequate level and pointed out a lack of expertise in spa management. Renovations appear to be ongoing, as some reviews mention the spa being conditioned or partially closed. Overall, visitors seem to face consistent disappointments with the spa area, pointing to significant room for improvement in cleaning, maintenance and service quality.
Hotel Holiday's wellness facilities offer a mix of commendable and underwhelming experiences. Guests appreciate the nice pool and excellent spa, but opinions diverge when it comes to the gym. While some find the gym well-equipped and complete, others note that it's very average, poorly maintained and in need of an upgrade. Reports indicate that the fitness equipment is old and barely functional. However, there are hints of ongoing renovations which, in the future, might enhance the gym experience. Meanwhile, the hotel's sauna with visible instructions for reservations, seems to have satisfactory feedback. Overall, the gym's current state tends to fall short of guests' expectations despite other appealing amenities.
The pool experiences at Hotel Holiday have left guests with mixed feelings. While some found the pool clean and pleasant, describing it as relaxing and an additional facility of great advantage, the overall consensus points to numerous issues. Many guests reported that the pool was consistently cold, making it uncomfortable and often unusable, especially for children. Additionally, the pool's small size was mentioned frequently, suggesting it may not be adequate for the hotel's capacity.
Maintenance of the pool seems to be a common concern with several reviews indicating that it looked neglected and unmaintained, had broken lockers and that the area required more cleaning. Some even found the pool out of service or closed entirely during their stay.
While the heated pool received some positive remarks, it appears that its upkeep was also an issue. Several guests noted misleading images and descriptions of the pool, which did not match their actual experience.
In summary, while the intention of providing a pool adds value, frequent maintenance issues, cold water temperatures and an unfortunate number of instances where the pool was closed have left many guests disappointed with the pool facilities at Hotel Holiday.
Hotel Holiday offers guests a variety of parking options, both free and covered, ensuring ample convenience for travelers. The hotel provides a free, spacious parking lot right in front of the entrance and an underground garage for added security. Guests appreciate the convenience and affordability of the parking options, noting the availability of both open and secure spots. The underground garage, although in need of some renovation and cleaning, offers safety and no extra charges, adding to the hotel's attractiveness.
Despite the positive remarks, some guests have mentioned that the parking garage can be cramped and disorganized at times with a limited number of spaces. There are also comments about the necessity to fetch assistance from reception for access due to the barrier system, which might be cumbersome for some. Still, the overall sentiment reflects satisfaction with the free and accessible parking, enhancing the overall experience at Hotel Holiday.
Hotel Holiday presents itself as a generally good option for families looking to stay in a family-friendly environment. The hotel receives special commendation for its staff, which is noted to be a significant positive. It suits families well and many recommend it for family travelers due to its suitable environment and nearby attractions.
The location is favorable for families with several malls and historic marketplaces such as Baščaršija within a 30-minute walking distance, providing ample sightseeing opportunities. However, guests have noted that accessing the parking area with a stroller can be a challenge.
Despite its family-friendly reputation, there are a few caveats potential guests should be aware of. The pool is mentioned as not suitable for children with unsafe pool stairs and there have been instances where services like baby cribs were not provided even after multiple requests. Additionally, some staff members reportedly display a lack of professionalism when dealing with children.
In summary, Hotel Holiday is a viable and often recommended choice for families due to its location and welcoming staff. However, improvements in child-specific amenities and services could enhance its appeal, especially when compared to similar hotels.
Hotel Holiday in its current state does not align with the expectations commonly associated with a four-star rating. Many guests have expressed disappointment, citing that the hotel lacks the amenities and overall quality typical of a four-star establishment. The facilities and services, while offering necessities such as clean rooms and shuttle services, do not fulfill the broader expectations of luxury with issues like outdated electronics, a poorly-maintained pool and insufficient television channel options.
Guests frequently mention basic renovation needs and question whether professionals are handling the operations, indicating significant room for improvement. While the hotel offers room comfort and is seen positively for its staff and location, it generally does not justify its four-star classification due to hygiene concerns, non-functional bathroom elements and a breakfast that leaves much to be desired.
In conclusion, while the Hotel Holiday might offer affordability and maintain some levels of quality, the overall sentiment leans heavily towards the notion that it requires substantial updates and improvements to genuinely meet four-star standards.
Hotel Holiday offers a variety of amenities tailored for business travelers, boasting an extensive conference facility and a well-appointed business lounge. The cooperative reception staff ensures a smooth experience, making it an excellent choice for business trips. However, while the conference hall and rooms serve multiple purposes such as breakfast venues, there are some practical limitations, including the lack of a dedicated business center. Despite these challenges, the overall environment proves to be adequate and accommodating for business needs.
Hotel Holiday is situated on a main road, making it conveniently close to public transportation options, which many guests find helpful. The hotel offers accessible parking, ensuring that those with mobility challenges can easily find a place for their vehicles. The facilities within the hotel are easily accessible and the overall accessibility is noted as good with wheelchairs being accommodated effectively.
However, it's important to note that accessible rooms are not available, which could be a significant drawback for some guests. Despite this, the ease of access throughout the hotel appears to cater well to families and individuals who require additional accessibility features. While the hotel excels in many areas, some guests have mentioned issues such as the lack of staff presence at the reception and poor ventilation in certain areas, as well as a dirty parking garage.
Overall, Hotel Holiday provides a generally accessible environment with key conveniences, though improvements could be made in specific areas to enhance the overall guest experience.
The heated pool at Hotel Holiday has received mixed reviews. Some guests were satisfied, describing the pool as heated perfectly. However, many reviews pointed out issues such as the water not being warm and the pool not being heated as expected. Concerns about the pool water being very cold were common with several guests suggesting that the outdoor pool particularly needs heating. Additionally, there were mentions that the pool area could benefit from renovation.
The indoor pool at Hotel Holiday receives mixed feedback from guests. While it is available for use, there are recurring complaints about the water temperature with many describing the pool as cold or unheated. Guests also note that the pool area is often not clean and lacks staff presence, which affects the overall experience. Access to the indoor pool has been an issue for some and the condition of the pool does not always match the pictures provided online. Additionally, the shared entrance with the garage is mentioned as a drawback. Despite these issues, some found the indoor pool acceptable.
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Location
The surroundings boast a variety of dining options, cafes and retail outlets, particularly with two large shopping centers nearby—City Center Mall and Alta Mall. Additionally, the hotel’s proximity to major transport hubs such as the train and bus stations and even the airport, further enhances its appeal for those keen on convenience and accessibility.
Rooms are praised not only for their comfort but also for their stunning views, often overlooking the main street or the picturesque cityscape. The property seamlessly blends modern amenities with a touch of Sarajevo’s storied history, providing a welcoming and cozy atmosphere for visitors. Guests can enjoy the ease of underground parking, which is a valuable amenity in the central urban setting.
Overall, 'Hotel Holiday' stands out for its perfect blend of prime location, comfortable accommodations and accessibility to key local attractions and services. Whether in town for shopping, historical tours or simply to soak in the vibrant city life, guests can find everything they need within walking distance or a short commute from the hotel.
Breakfast
However, numerous guests noted areas for improvement. Common criticisms included a lack of variety, especially in fruit and sweet dishes and the consistently limited selection of food. The quality of certain items, such as coffee and eggs, was often deemed subpar with some mentioning that the food was cold or appeared stale. The breakfast room itself was frequently described as dark, overcrowded and in need of an update with poor ventilation and cleanliness issues.
Despite the abundance of choices for some, others found the breakfast monotonous and repetitive with little change day-to-day. The organization of the breakfast service was also a point of contention with suggestions for hiring an expert to improve the menu and presentation.
Ultimately, while Hotel Holiday's breakfast has its strengths, there remains significant room for enhancement to meet the expectations of all guests.
Dinner
Conveniently located next to a great market and a café, Hotel Holiday also features a Food Corner and several restaurants at reasonable prices, providing guests with ample dining options. The availability of dining late into the night, even close to 11 pm, ensures that guests can enjoy meals at their convenience.
While numerous reviews praised the food as amazing and delicious, there were mixed opinions regarding the consistency and quality of the dishes. Some guests pointed out that the food was sometimes below standard, not consistently replenished or arrived cold. The mention of a lack of room service despite indications to the contrary and the absence of a garden terrace were noted as areas needing improvement.
For breakfast, guests had the opportunity to enjoy their meal on the top floor with good coffee frequently highlighted. However, satisfaction levels varied with some considering the food decent but acknowledging room for improvement. The hotel's restaurant is described as small relative to the hotel's size and permits smoking, which might affect some guests' experiences.
Overall, Hotel Holiday's restaurant offers a range of dining options with generally favorable reviews, but there are areas identified for enhanced consistency and service.
Rooms
However, there are some concerns. Multiple reviews mention issues with air conditioning, leading to hot and stuffy rooms, especially during warmer periods. Additionally, several guests highlighted that some rooms suffer from poor lighting and superficial cleaning with complaints about moldy smells, dusty conditions and outdated furniture. Despite these drawbacks, the hotel has notably clean private bathrooms and effective noise insulation in its recently renovated rooms.
The overall consensus is that while the hotel offers a high level of comfort and roominess, there's a clear need for maintenance and more thorough cleaning to enhance the guest experience. The proximity to local markets and attractions is a bonus for many visitors, making it a suitable choice for travelers looking to explore Sarajevo, despite its need for some updates.
Beds
The hotel's rooms, in general, are noted for being spacious and clean, adding to the overall comfort of the stay. A few outliers mention issues like noisy air conditioning or old mattresses, but these instances are rare compared to the prevailing positive sentiment.
In summary, the beds at Hotel Holiday are largely praised for their comfort, size and cleanliness, contributing significantly to a pleasant and restful experience for guests.
Cleanliness
However, there are notable inconsistencies, particularly in public areas and shared facilities. Issues such as dirty carpets, unclean tables in the dining room and questionable cleanliness around the pool and public toilets are recurrent. Some guests find parts of the hotel dated and in need of renovations, impacting their perception of cleanliness and upkeep.
While some areas appear spotlessly clean, others would benefit from increased attention to detail. Despite these discrepancies, the positive remarks about clean rooms and attentive service suggest that the hotel manages to deliver a satisfactory level of cleanliness for many guests.
Staff
Instances of the staff going above and beyond, such as efficiently handling transfers from the airport, are mentioned with high regard. The cleaning staff also receives positive remarks for their friendly nature and diligent work. Many guests appreciated the staff's kindness, patience and overall positive attitude.
However, a portion of the reviews indicates some inconsistencies in the experiences. A few guests encountered indifferent or unresponsive attitudes, especially from the front desk and some receptionists who were noted to be unfriendly or not welcoming. There were occasional comments about negative attitudes and a lack of professionalism.
Overall, the general consensus points to a predominantly pleasant and helpful staff at 'Hotel Holiday', contributing positively to guest experiences despite occasional hiccups in service quality.
Wi-Fi
Spa
Gym
Pool
Maintenance of the pool seems to be a common concern with several reviews indicating that it looked neglected and unmaintained, had broken lockers and that the area required more cleaning. Some even found the pool out of service or closed entirely during their stay.
While the heated pool received some positive remarks, it appears that its upkeep was also an issue. Several guests noted misleading images and descriptions of the pool, which did not match their actual experience.
In summary, while the intention of providing a pool adds value, frequent maintenance issues, cold water temperatures and an unfortunate number of instances where the pool was closed have left many guests disappointed with the pool facilities at Hotel Holiday.
Parking
Despite the positive remarks, some guests have mentioned that the parking garage can be cramped and disorganized at times with a limited number of spaces. There are also comments about the necessity to fetch assistance from reception for access due to the barrier system, which might be cumbersome for some. Still, the overall sentiment reflects satisfaction with the free and accessible parking, enhancing the overall experience at Hotel Holiday.
Family
The location is favorable for families with several malls and historic marketplaces such as Baščaršija within a 30-minute walking distance, providing ample sightseeing opportunities. However, guests have noted that accessing the parking area with a stroller can be a challenge.
Despite its family-friendly reputation, there are a few caveats potential guests should be aware of. The pool is mentioned as not suitable for children with unsafe pool stairs and there have been instances where services like baby cribs were not provided even after multiple requests. Additionally, some staff members reportedly display a lack of professionalism when dealing with children.
In summary, Hotel Holiday is a viable and often recommended choice for families due to its location and welcoming staff. However, improvements in child-specific amenities and services could enhance its appeal, especially when compared to similar hotels.
4 Star
Guests frequently mention basic renovation needs and question whether professionals are handling the operations, indicating significant room for improvement. While the hotel offers room comfort and is seen positively for its staff and location, it generally does not justify its four-star classification due to hygiene concerns, non-functional bathroom elements and a breakfast that leaves much to be desired.
In conclusion, while the Hotel Holiday might offer affordability and maintain some levels of quality, the overall sentiment leans heavily towards the notion that it requires substantial updates and improvements to genuinely meet four-star standards.
Business
Accessible
However, it's important to note that accessible rooms are not available, which could be a significant drawback for some guests. Despite this, the ease of access throughout the hotel appears to cater well to families and individuals who require additional accessibility features. While the hotel excels in many areas, some guests have mentioned issues such as the lack of staff presence at the reception and poor ventilation in certain areas, as well as a dirty parking garage.
Overall, Hotel Holiday provides a generally accessible environment with key conveniences, though improvements could be made in specific areas to enhance the overall guest experience.
Heated Pool
Indoor Pool
Yes, Hotel Holiday has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Holiday.
No, Hotel Holiday doesn't allow dogs.
Yes, parking facilities are available at Hotel Holiday.
Yes, Hotel Holiday has a gym.
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