Hotel Koncept Residence
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Summary of reviewsHotel Koncept Residence garners strong praise for its convenient and tranquil location, just a short drive from the airport and within reach of key services such as grocery stores, ATMs and restaurants. The neighborhood offers a peaceful retreat with easy access to public transportation and a mere 20-minute tram ride to Sarajevo's bustling city center, making it an ideal spot for both relaxation and exploration.
The hotel excels in several areas, notably its cleanliness, where meticulous upkeep of rooms and common areas consistently impress guests. Modern, spacious and charmingly decorated rooms provide a comfortable retreat, featuring comfortable beds and essential amenities. The staff receives universal acclaim for their warmth, professionalism and high level of service, which significantly enhances the overall guest experience.
Dining at Hotel Koncept Residence stands out, particularly the exceptional breakfast buffet, which is praised for its variety, quality and extended serving hours. The on-site restaurant offers a diverse menu of high-quality dishes, complemented by an inviting café. While a minor critique notes the absence of some food services like tea, the dining experience remains highly satisfactory with commendable food quality and prompt service.
Business and leisure travelers alike appreciate the hotel's offerings. Business travelers particularly value the ample conference spaces, taxi service management and proximity to the airport. Meanwhile, couples find the hotel ideal for a romantic escape, despite a few areas that could use improvement, such as heating at breakfast and room sizes for longer stays.
Despite some mixed feedback on the Wi-Fi signal strength and bed sizes, the hotel's free parking options, including secure underground parking, add to the overall convenience for guests. The hotel maintains its reputation as a reliable 4-star establishment, providing a welcoming and comfortable environment supported by excellent service and amenities.
In summary, Hotel Koncept Residence offers a harmonious blend of convenience, cleanliness and comfort, making it a commendable choice for both business and leisure stays in Sarajevo.
Categories
The hotel excels in several areas, notably its cleanliness, where meticulous upkeep of rooms and common areas consistently impress guests. Modern, spacious and charmingly decorated rooms provide a comfortable retreat, featuring comfortable beds and essential amenities. The staff receives universal acclaim for their warmth, professionalism and high level of service, which significantly enhances the overall guest experience.
Dining at Hotel Koncept Residence stands out, particularly the exceptional breakfast buffet, which is praised for its variety, quality and extended serving hours. The on-site restaurant offers a diverse menu of high-quality dishes, complemented by an inviting café. While a minor critique notes the absence of some food services like tea, the dining experience remains highly satisfactory with commendable food quality and prompt service.
Business and leisure travelers alike appreciate the hotel's offerings. Business travelers particularly value the ample conference spaces, taxi service management and proximity to the airport. Meanwhile, couples find the hotel ideal for a romantic escape, despite a few areas that could use improvement, such as heating at breakfast and room sizes for longer stays.
Despite some mixed feedback on the Wi-Fi signal strength and bed sizes, the hotel's free parking options, including secure underground parking, add to the overall convenience for guests. The hotel maintains its reputation as a reliable 4-star establishment, providing a welcoming and comfortable environment supported by excellent service and amenities.
In summary, Hotel Koncept Residence offers a harmonious blend of convenience, cleanliness and comfort, making it a commendable choice for both business and leisure stays in Sarajevo.
Family Friendly Hotel
Identified as a family-friendly hotel, though the specific family-oriented amenities are not detailed.
Hotel with Parking
Hotel Koncept Residence provides free private parking on site. Guests can also utilize free self-parking facilities which are described as safe.
Accessible Hotel
Hotel Koncept Residence offers disabled facilities on demand and is accessible for guests with reduced mobility. It provides wheelchair-accessible parking and has a lift.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
4-Star Hotel
Guest Reviews
Hotel Koncept Residence enjoys a solid location particularly suited for travelers prioritizing proximity to the airport, which is only 3 kilometers away, making it a convenient five-minute drive. The neighborhood is quiet and peaceful with essential services nearby, including grocery stores, ATMs, restaurants, cafes and a small mosque, providing a good balance of accessibility and tranquility.
Public transportation options are easily accessible with a tram stop just a short walk away, facilitating a 20-minute ride to the city center. This makes it possible to explore Sarajevo while still having the comfort of returning to a serene environment. Despite being slightly removed from the metro and central areas, it remains well-connected and ideal for those who prefer less bustling surroundings.
The hotel itself has garnered positive feedback for its cleanliness, modern amenities and spacious rooms. Breakfast at the hotel is noted to be exceptional and staff are frequently praised for their friendliness and helpfulness, enhancing the overall guest experience.
In summary, Hotel Koncept Residence offers a strategic location, particularly advantageous for airport access and general convenience, paired with high-quality service and comfortable accommodations. It stands out as a reliable option for both business travelers and those seeking a quiet stay with easy transit options into the heart of Sarajevo.
Hotel Koncept Residence boasts a reputation for an impressive breakfast experience. Guests repeatedly highlight the excellent quality and diversity of the buffet. Many appreciate the variety, from local dishes to a wide selection of fruits, ensuring all dietary needs, including protein requirements, are well met.
The breakfast buffet is commended for being rich, delicious and prepared with style. A notable point is its extended serving time until 11 am, accommodating both early birds and those who prefer a late start. The overall cleanliness and the friendliness of the staff enhance the morning dining experience, making guests feel welcome and comfortable.
While the majority of reviews are positive with descriptions like superb, excellent and fantastic frequently used, a few guests note that there could be more variety or changes to the menu. Despite minor critiques, most agree that the breakfast is a delightful way to start the day with some even considering it among the best they have experienced in the Balkan region.
Hotel Koncept Residence is praised for its exceptional dining experience. Guests frequently highlight the hotel's on-site restaurant for its high-quality, delicious food. Many enjoyed multiple meals there and consistently expressed satisfaction with the diverse and excellent menu. The food is described as warm, pleasant and quickly delivered while maintaining its quality.
In addition to the restaurant, the hotel also features a cafe that serves very nice coffee. The overall restaurant service is commendable with several reviewers calling the food amazing, delicious and yummy. The buffet also receives positive nods for its quality.
Despite the overwhelming praise, a minor drawback noted was the absence of food service for tea or other drinks. Nonetheless, for those seeking a solid dining option during their stay, Hotel Koncept Residence more than meets the mark with its outstanding restaurant offerings.
Hotel Koncept Residence consistently impresses guests with its spacious and comfortable rooms, which are praised for their generous size and modern furnishing. Many reviews highlight the cleanliness, noting that the rooms are well-maintained and spotless. The decor is often described as charming and beautiful, contributing to a pleasant and inviting atmosphere. Guests also appreciate the well-equipped nature of the rooms, which meet all their needs despite a few comments regarding the lack of specific amenities like toothbrushes or toiletries.
The rooms are not only visually appealing but also functional, featuring comfortable beds and necessary amenities. Several reviews mention the hotel’s excellent value for money, combining luxurious accommodation with friendly and helpful staff. Another point of appreciation is the general ambiance of the rooms, which are comfortable, clean and often come with beautiful views or shared balconies.
However, there are occasional notes of critique, particularly regarding some rooms being smaller than advertised or lacking modern touches like a water heater or coffee corner. A small number of reviews mention issues with privacy due to shared balconies or the need for more modernized interiors in certain rooms.
Overall, Hotel Koncept Residence stands out for its spacious and impeccably clean rooms, offering a comfortable stay with modern conveniences and is complemented by a friendly staff and great on-site dining options.
Hotel Koncept Residence has received mixed reviews regarding their beds. Many guests have noted the comfort and coziness, highlighting the comfortable beds and pillows, contributing to the overall comfort and cleanliness of the rooms. However, there are some consistent concerns about the size of the beds with multiple mentions of them being small, quite narrow and unsuitable for two people. While some guests have found the beds wonderfully comfortable, others have pointed out that the marital beds and double beds felt cramped and uncomfortable. It is clear that while the comfort level of the beds is generally appreciated, the size and suitability for couples may require attention.
'Hotel Koncept Residence' leaves a strong impression with its exceptional cleanliness. Guests frequently highlight how the hotel maintains an extremely clean and tidy environment. The rooms are consistently described as clean, warm, neat and beautifully presented. The professional staff ensures that the entire facility, including shared spaces and the restaurant, is kept spotless, contributing to an overall comfortable and welcoming atmosphere.
Daily cleaning services are applauded for their thoroughness and the hotel staff is noted for their meticulous attention to maintaining high standards of hygiene. Guests feel comfortable and reassured by the level of cleanliness, which is diligently preserved throughout their stay. Additionally, the hotel's calm, clean and well-maintained surroundings enhance the overall guest experience.
In terms of cleanliness, 'Hotel Koncept Residence' undoubtedly meets and exceeds expectations, making it a highly recommended choice for travelers who prioritize a clean and comfortable environment during their stay.
The staff at Hotel Koncept Residence consistently receive high praise for their professionalism, friendliness and helpfulness. Guests commend the employees for their warm hospitality and courteous service with specific mentions of receptionists like Alina, Ahina, Lana, Amina, Samra, Jasmine and Armand. The reception team, including two brothers who speak Arabic fluently, are highlighted for their exceptional support and respectful interactions. The staff's dedication is recognized as a key element that makes the hotel stand out with mentions of excellent service and a welcoming atmosphere pervading throughout the hotel's departments, from reception to the kitchen. Guests also appreciate the flexibility offered by the staff in handling requests such as early check-ins and late check-outs. Overall, the friendly and attentive nature of the hotel staff significantly enhances the guest experience, contributing to the hotel's reputation for outstanding service and creating a pleasant and memorable stay for visitors.
Hotel Koncept Residence offers mostly positive feedback regarding their Wi-Fi. While many guests praise the connection, noting it as good and reliable, some have experienced issues, particularly citing weak signals and occasional disconnections. Spacious rooms paired with good Wi-Fi have been highlighted as a positive aspect. However, there are a few mentions of poor range and non-functioning Wi-Fi, suggesting that the quality of the connection may vary depending on the room and location within the hotel. Overall, while the Wi-Fi is generally considered good, occasional problems might detract from the experience for some guests.
Hotel Koncept Residence offers a range of parking options, including on-street parking, an underground garage and a few outdoor spaces. The hotel's own parking is free and considered safe and secure, particularly the indoor parking garage. Motorcyclists have the option to use the dedicated garage and there is even a free transfer service to the airport.
However, guests often find the parking situation challenging due to the limited number of available spaces both outside and in the basement garage. The tightness of parking spaces can make maneuvering difficult and there are occasions when the entrance to the indoor car park is blocked by other vehicles. Despite these issues, the convenience and security of the parking facilities are appreciated by many guests.
Hotel Koncept Residence is recognized as a 4-star establishment. Guests appreciate it as a true 4-star hotel, praising the comprehensive amenities that meet business travelers' needs. The hotel is often described as worth staying in and is considered the best among 4-star properties. However, some reviews indicate mixed feelings about its star rating with a few guests noting it feels like a 3-star hotel and there were mentions of inappropriate staff behavior. Despite these points, the overall consensus suggests a generally positive experience.
Hotel Koncept Residence offers an ideal stay for business travelers and commuters, thanks to its excellent location and central positioning for businesses in Sarajevo, particularly near the airport. The hotel provides ample conference space, making it suitable for business purposes and meetings. The services are tailored for business trips, even extending to managing taxi services in the evening. While the rooms lack mini-bars, the overall experience is deemed satisfactory with nothing to complain about given the business-focused amenities and conveniences.
Hotel Koncept Residence offers a delightful stay, especially with its beautiful views of the city that can be enjoyed even during the rain. It's perfect for a romantic getaway, providing an atmosphere conducive to a memorable experience for couples. However, there are areas that need attention, such as the heating at breakfast and the variety and freshness of the food, including cakes and bread. For longer stays, guests might find the smaller rooms less convenient. Despite these minor issues, the overall experience remains romantic.
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Location
Public transportation options are easily accessible with a tram stop just a short walk away, facilitating a 20-minute ride to the city center. This makes it possible to explore Sarajevo while still having the comfort of returning to a serene environment. Despite being slightly removed from the metro and central areas, it remains well-connected and ideal for those who prefer less bustling surroundings.
The hotel itself has garnered positive feedback for its cleanliness, modern amenities and spacious rooms. Breakfast at the hotel is noted to be exceptional and staff are frequently praised for their friendliness and helpfulness, enhancing the overall guest experience.
In summary, Hotel Koncept Residence offers a strategic location, particularly advantageous for airport access and general convenience, paired with high-quality service and comfortable accommodations. It stands out as a reliable option for both business travelers and those seeking a quiet stay with easy transit options into the heart of Sarajevo.
Breakfast
The breakfast buffet is commended for being rich, delicious and prepared with style. A notable point is its extended serving time until 11 am, accommodating both early birds and those who prefer a late start. The overall cleanliness and the friendliness of the staff enhance the morning dining experience, making guests feel welcome and comfortable.
While the majority of reviews are positive with descriptions like superb, excellent and fantastic frequently used, a few guests note that there could be more variety or changes to the menu. Despite minor critiques, most agree that the breakfast is a delightful way to start the day with some even considering it among the best they have experienced in the Balkan region.
Dinner
In addition to the restaurant, the hotel also features a cafe that serves very nice coffee. The overall restaurant service is commendable with several reviewers calling the food amazing, delicious and yummy. The buffet also receives positive nods for its quality.
Despite the overwhelming praise, a minor drawback noted was the absence of food service for tea or other drinks. Nonetheless, for those seeking a solid dining option during their stay, Hotel Koncept Residence more than meets the mark with its outstanding restaurant offerings.
Rooms
The rooms are not only visually appealing but also functional, featuring comfortable beds and necessary amenities. Several reviews mention the hotel’s excellent value for money, combining luxurious accommodation with friendly and helpful staff. Another point of appreciation is the general ambiance of the rooms, which are comfortable, clean and often come with beautiful views or shared balconies.
However, there are occasional notes of critique, particularly regarding some rooms being smaller than advertised or lacking modern touches like a water heater or coffee corner. A small number of reviews mention issues with privacy due to shared balconies or the need for more modernized interiors in certain rooms.
Overall, Hotel Koncept Residence stands out for its spacious and impeccably clean rooms, offering a comfortable stay with modern conveniences and is complemented by a friendly staff and great on-site dining options.
Beds
Cleanliness
Daily cleaning services are applauded for their thoroughness and the hotel staff is noted for their meticulous attention to maintaining high standards of hygiene. Guests feel comfortable and reassured by the level of cleanliness, which is diligently preserved throughout their stay. Additionally, the hotel's calm, clean and well-maintained surroundings enhance the overall guest experience.
In terms of cleanliness, 'Hotel Koncept Residence' undoubtedly meets and exceeds expectations, making it a highly recommended choice for travelers who prioritize a clean and comfortable environment during their stay.
Staff
Wi-Fi
Parking
However, guests often find the parking situation challenging due to the limited number of available spaces both outside and in the basement garage. The tightness of parking spaces can make maneuvering difficult and there are occasions when the entrance to the indoor car park is blocked by other vehicles. Despite these issues, the convenience and security of the parking facilities are appreciated by many guests.
4 Star
Business
Romantic
No, Hotel Koncept Residence doesn't have any pool.
Yes, a spa is available at Hotel Koncept Residence.
No, Hotel Koncept Residence doesn't allow dogs.
Yes, parking facilities are available at Hotel Koncept Residence.
No, Hotel Koncept Residence doesn't have a gym.
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