Au Grand Hôtel de Sarlat - Pavillon de SELVES

Sarlat-la-Caneda 44.89508600, 1.21474200 , 93 Avenue De Selves (Show on Map)
7.6
Good


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Summary of reviewsAu Grand Hôtel de Sarlat - Pavillon de SELVES stands out as a favored choice for visitors due to its prime location near Sarlat's enchanting medieval center. The hotel offers easy access to the city's historic sights and vibrant atmosphere, while maintaining a serene and tranquil environment, ideal for unwinding after a busy day of exploration. Guests value the convenience of walking to downtown Sarlat and appreciate the available street parking, enhancing the overall accessibility by car.

The staff at the hotel receive high praise for their exceptional hospitality, characterized by attentiveness, friendliness, and warmth, which significantly enriches guests' experiences. Rooms are lauded for their spaciousness and comfort, with families appreciating the well-designed family suites. Many guests enjoy the comfort of terraces or balconies and find the beds comfortable, though there are occasional mentions of street-facing rooms being noisy. Despite some observations about outdated decor and maintenance issues, guests generally find the environment clean, albeit with requests for improvements in certain areas.

Leisure facilities, including a swimming pool, jacuzzi, sauna, and spa, contribute positively to the hotel's allure. The well-maintained pool is particularly noted for its enjoyable atmosphere, despite minor inconsistencies in water temperature and clarity.

Breakfast experiences are mixed, with some guests praising the range of bread, cheese, meats, and fruit, while others express disappointment in the limited variety considering the cost. There are calls for improvements in product quality and selection.

Overall, the combination of an excellent location, welcoming staff, and enjoyable leisure amenities make Au Grand Hôtel de Sarlat - Pavillon de SELVES a preferred choice for those visiting Sarlat, despite a few areas that could benefit from attention and enhancements.
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Categories
Hotel for Honeymoon
This hotel offers comfortable accommodations and a central location. The outdoor spa tub provides a relaxing experience for couples.

Hotel with Spa
This hotel offers spa services and facilities.

Dog Friendly Hotel
This hotel welcomes pets. It is located in Sarlat-la-Canéda.

Hotel with Parking
The hotel is centrally located. It's within walking distance to most tourist attractions and the old town of Sarlat, offering convenient parking.

Accessible Hotel
This hotel offers facilities for disabled guests and upper floors are accessible by elevator. It also features an indoor heated swimming pool and a spa and wellness center.

4-Star Hotel
This hotel offers accommodation in two pavilions and is set within a charming park with terraces and a swimming pool. It's centrally located, providing easy access to the old town, restaurants, and shops. The hotel offers a range of services including a spa with a swimming pool, jacuzzi, and sauna.

Hotel with Indoor Pool
This 4-star hotel features a heated indoor swimming pool open from 7:30 a.m. to 11 p.m., a sauna, a whirlpool, and a massage room (extra charge). The hotel also offers an outdoor pool, jacuzzi, and spa. It is located a 10-minute walk from the medieval district.

Hotel with Heated Pool
This hotel features a heated indoor swimming pool and a hot tub available all year round.

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Room Types
Comfort Double or Twin Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Superior Double or Twin Room with Terrace This air-conditioned room with balcony features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Comfort Plus Double or Twin Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Comfort Plus Triple Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Superior Double or Twin Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Premier Double or Twin Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Superior Triple Room This air-conditioned room features free Wi-Fi access, a flat-screen TV with satellite channels, a private bathroom and a minibar. It offers a courtesy tray (tea, coffee, infusion).

Family Suite Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker.

Guest Reviews
7.6
Good
Location
Au Grand Hôtel de Sarlat - Pavillon de SELVES boasts an enviable location in Sarlat, which consistently receives high praise from guests. Nestled near the charming medieval center, the hotel offers convenient access to explore the historic sights of the city. Visitors appreciate the ease of reaching downtown Sarlat on foot, just a short stroll away, making it an ideal base for discovering the town’s rich history and vibrant atmosphere.

Despite its proximity to the bustling city center, the hotel maintains a serene and tranquil ambiance, providing a peaceful retreat after a busy day of sightseeing. Guests often highlight the quiet surroundings, which add to the overall comfort of their stay. Additionally, the location is praised for being easy to reach by car, with available street parking adding further convenience.

Guests also commend the hotel staff for their warm hospitality and friendliness, enhancing their overall experience. Combined with clean facilities and a well-appreciated pool and air-conditioning, especially beneficial during hot weather, the hotel provides a comfortable and enjoyable stay. Overall, the combination of excellent location and stellar service makes Pavillon de SELVES a favored choice for those visiting Sarlat.

Breakfast
At Au Grand Hôtel de Sarlat - Pavillon de SELVES, the breakfast experience has sparked mixed opinions among guests. While there are positive remarks about the variety and availability of fresh bread, cheese, meats, and fruit, the overall sentiment suggests that the breakfast offering is not broad enough for the price charged. Some guests praised the decent and good quality of what is on offer but were consistently disappointed by its limited scope, particularly in light of the cost. Criticisms include the use of mediocre quality products and a lack of completeness, with expectations of fresh coffee and non-frozen pastries not always met. Despite the decent variety, guests commonly feel that the breakfast does not justify the €16 price tag, calling for improvements in both product quality and selection.

Rooms
Au Grand Hôtel de Sarlat - Pavillon de SELVES offers a variety of room options that are praised for their spaciousness and comfort. Guests appreciate the generous room sizes which provide ample space for relaxation. Families particularly favor the family suite, which is designed to offer privacy while encouraging shared moments.

Most reviews highlight the comfortable bedding and the convenience of having a terrace or balcony, enhancing the room experience. The hotel is well-located, adding to the overall appeal for travelers wanting to explore the area. Staff interactions are frequently noted as friendly and accommodating, contributing positively to the hotel atmosphere.

While the hotel provides easy access to spa facilities and guests find the environment generally clean, there are areas that need attention. Rooms facing the street are reported to be quite noisy, and there are mentions of outdated decor and bathrooms requiring maintenance, specifically addressing the cleanliness of bathroom seals and a lack of adequate shower doors. Efforts to improve these aspects could significantly enhance the overall guest experience.

Cleanliness
The reviews of Au Grand Hôtel de Sarlat - Pavillon de SELVES reveal varying impressions regarding cleanliness. While some guests appreciated the impeccably clean and comfortable rooms, others highlighted persistent issues throughout their stay. Common grievances included cobwebs and hair in rooms and bathrooms, suggesting lapses in daily housekeeping. Concerns were raised about maintenance in common areas and facilities like the pool and Jacuzzi. Guests noted particular dissatisfaction with aspects such as limescale and seals in the bathrooms. Despite these challenges, positive comments did occasionally surface, along with mention that certain rooms were well-equipped with comfort items like bathrobes, slippers, and hair dryers.

Staff
At Au Grand Hôtel de Sarlat - Pavillon de SELVES, guests consistently commend the hotel's staff for their exceptional service. The team is described as welcoming, attentive, kind, and friendly, creating a warm atmosphere that guests truly appreciate. The quality of reception is highlighted, with staff being notably responsive and accessible, ensuring a high standard of hospitality throughout each stay. The general consensus is that the employees are not only helpful but also exude a genuine sense of friendliness and warmth. Although there is a mention of one unsatisfactory encounter, the overwhelming feedback is positive, reflecting a consistently welcoming and attentive service from the hotel staff.

Pool
Au Grand Hôtel de Sarlat - Pavillon de SELVES offers a range of leisure facilities, including a swimming pool, jacuzzi, sauna, and spa. The pool, often heated, receives praise for its upkeep and the beautiful coverage it provides. Guests find the combination of the swimming pool and jacuzzi enjoyable and accessible for extended periods, enhancing their experience. While the pool generally maintains a high standard, there are occasional inconsistencies with water temperature and clarity. Despite these minor issues, the swimming pool remains a sought-after feature, contributing significantly to the appeal of the hotel.


Yes, Au Grand Hôtel de Sarlat - Pavillon de SELVES has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Au Grand Hôtel de Sarlat - Pavillon de SELVES.

Yes, Au Grand Hôtel de Sarlat - Pavillon de SELVES welcomes dogs.

Yes, parking facilities are available at Au Grand Hôtel de Sarlat - Pavillon de SELVES.

No, Au Grand Hôtel de Sarlat - Pavillon de SELVES doesn't have a gym.

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