Plaza Madeleine & Spa
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Summary of reviewsPlaza Madeleine & Spa in Sarlat-la-Canéda receives widespread acclaim for its outstanding location, excellent service, and high-quality amenities. Situated in the heart of the historic town, the hotel offers immediate access to charming medieval streets and bustling cultural scenes, which guests find ideal for exploration on foot. The establishment artfully combines modern luxury with historic charm, presenting spacious, tastefully decorated rooms that feature impressive soundproofing, ensuring a peaceful retreat.
The hotel's breakfast offerings are a standout, consistently praised for their excellence, variety, and quality. Fresh, locally-sourced products, including pastries and cheeses, complement the hospitable and attentive breakfast staff, creating a satisfying start to the day. The rooms continue to receive high marks for comfort and cleanliness, with recently renovated bathrooms adding a touch of luxury.
The hotel's staff is often highlighted for their exceptional service, extending warmth, attentiveness, and professional care that enhance the guest experience, even during peak events. The spa and pool facilities further elevate the hotel's appeal, providing a serene oasis with comprehensive services that invite relaxation and rejuvenation.
While parking presents some logistical challenges due to the hotel's prime location, this is outweighed by the convenience of nearby parking options. The quality of the bedding in most rooms ensures a restful stay, although some minor inconsistencies are noted. Overall, Plaza Madeleine & Spa offers a luxurious, four-star experience, seamlessly blending historic elegance with modern convenience and positioning itself as a cherished destination for travelers seeking comfort and a touch of sophistication in Sarlat.
Categories
The hotel's breakfast offerings are a standout, consistently praised for their excellence, variety, and quality. Fresh, locally-sourced products, including pastries and cheeses, complement the hospitable and attentive breakfast staff, creating a satisfying start to the day. The rooms continue to receive high marks for comfort and cleanliness, with recently renovated bathrooms adding a touch of luxury.
The hotel's staff is often highlighted for their exceptional service, extending warmth, attentiveness, and professional care that enhance the guest experience, even during peak events. The spa and pool facilities further elevate the hotel's appeal, providing a serene oasis with comprehensive services that invite relaxation and rejuvenation.
While parking presents some logistical challenges due to the hotel's prime location, this is outweighed by the convenience of nearby parking options. The quality of the bedding in most rooms ensures a restful stay, although some minor inconsistencies are noted. Overall, Plaza Madeleine & Spa offers a luxurious, four-star experience, seamlessly blending historic elegance with modern convenience and positioning itself as a cherished destination for travelers seeking comfort and a touch of sophistication in Sarlat.
Luxury Hotel
This prestigious 4-star hotel in Sarlat-la-Canéda features a comprehensive spa with hammam, jacuzzi, sauna, themed shower, and a heated pool. It is recognized by the Michelin and Gaultmillau guides, ensuring a high-end stay.
Hotel for Honeymoon
Located in the heart of Sarlat, this hotel features a spa with a hammam, jacuzzi, sauna, and themed shower. The 'Romantic Getaway' package and heated pool with solarium are ideal for honeymooners.
Hotel with Spa
This 4-star hotel features a full-service spa with massage services, an indoor pool, a seasonal outdoor pool, a hot tub, and a sauna. It is centrally located and offers a range of amenities designed for relaxation and comfort.
Spa facilities:
Outdoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 1
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Sun loungers
Spa facilities opening hours: 09:00 - 21:00
Cost for using spa facilities: Free for guests
Show more...Family Friendly Hotel
The hotel features a spa and is family-friendly. It is located centrally and offers a blend of luxury and comfort suitable for families.
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms. Number: 3
Connecting rooms (with intermediate door). Number: 4
Two-bedroom apartments. Number: 1
Please suggest which room type a family with one child should choose and where the child will sleep:
Executive 1er + extra bed
Show more...Executive 1er + extra bed
Dog Friendly Hotel
Located in Sarlat-la-Canéda, this hotel offers a spa and welcomes dogs. Its central location provides easy access to local attractions and walking areas suitable for pets.
Dog Sitting
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 15 per night
Yes, € 15 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Located in Sarlat-la-Canéda, this hotel offers a spa for relaxation and well-being. Its central location allows for romantic strolls through the charming town.
Hotel with Swimming Pool
Located in the heart of Sarlat, this hotel offers both indoor and outdoor pools, a tropical terrace, a hot tub, a sauna, and a hammam for relaxation. It provides free WiFi throughout the hotel and rooms offer views of the central square or swimming pool.
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Pool minimum depth: 1,20 m
Show more...Business Hotel
This 4-star hotel is located in the city center and offers meeting/seminar rooms that can accommodate nearly 100 people. It provides amenities such as air-conditioned rooms, a screen, a flipchart, and Wi-Fi. The hotel also features a full-service spa with an indoor pool, hot tub, and wellness area.
Hotel with Parking
The hotel provides parking and a spa. It is located in Sarlat-la-Canéda, offering a combination of relaxation and ease of access for those traveling by car.
Location of parking spaces:
At the basement(s).
Outdoors, not covered (inside the premises).
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Answers last updated by Plaza Madeleine & Spa
Accessible Hotel
This hotel offers wheelchair access to common/public areas. It also has a covered and heated swimming pool, jacuzzi, sauna, and hammam.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind
People who use a wheelchair People who are deaf People who are blind
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...4-Star Hotel
This 4-star hotel boasts a prime location near the main tourist street, offering convenient access to the medieval town. It features a spa with a hot tub, sauna, and massage services, plus an indoor pool. Guests can enjoy a bar, comfortable beds, and excellent breakfasts.
Hotel where Extra Health & Safety Measures Have Been Taken
As a spa hotel, Plaza Madeleine likely maintains high standards of cleanliness and hygiene. Spa facilities require rigorous cleaning protocols, and this extends to the entire hotel to ensure a safe environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Outdoor Pool
This hotel provides a spa and a well-regarded outdoor pool. Its central location in Sarlat-la-Caneda enhances its appeal. The hotel offers great accommodations and a relaxing environment.
Hotel with Heated Pool
Guests can enjoy a covered and heated infinity pool with counter-current swimming (28°C) and a jacuzzi (37°C), accessible year-round. The hotel's spa also features a sauna and hammam.
Boutique-style Hotel
Hotel with Dog Sitting Service
Guest Reviews
Plaza Madeleine & Spa enjoys a prime location in the heart of Sarlat-la-Canéda, making it an ideal base for tourists looking to explore this beautiful town on foot. Guests repeatedly highlight the superb central position, nestled right on the edge of the historic city center and mere steps away from the main tourist district. Its proximity to the charming medieval streets and bustling markets allows for easy access to the lively cultural scene, including numerous dining options and shops.
The hotel boasts a blend of modern luxury and historic charm, with well-appointed, spacious rooms and immaculate soundproofing, ensuring a tranquil stay amidst the vibrant surroundings. Guests appreciate the comprehensive amenities, which include a calming spa and an inviting swimming pool, providing a refreshing retreat after a day of sightseeing.
The friendly and attentive staff receive frequent commendations, enhancing the overall experience by offering exceptional service and thoughtful gestures, such as a welcoming packet of local biscuits. With its unbeatable location and excellent facilities, Plaza Madeleine & Spa is a standout choice for visitors eager to immerse themselves in the historic beauty and lively atmosphere of Sarlat.
Plaza Madeleine & Spa has garnered praise for its breakfast offerings, which have become a notable highlight for many guests. The breakfast is frequently described as excellent, plentiful, and of high quality, drawing attention to its abundant choices and varied options. Guests appreciate the fresh products, such as crispy pastries, fresh orange juice, and local cheeses, alongside a good selection of hot and cold dishes. The buffet format is popular, and many guests commend the presentation and the availability of gluten-free products.
Service-wise, the breakfast staff is repeatedly noted for their friendliness and attentiveness, often exceeding expectations with their hospitality and helpful recommendations. Despite occasional mentions of areas for improvement, such as the temperature of certain items and a desire for more variety, the overall impression is one of satisfaction. With the breakfast experience enhanced by the option of room service and the availability of outdoor dining, it remains a key feature that leaves guests enthusiastic about their mornings at the hotel.
Plaza Madeleine & Spa offers a delightful stay with its comfortable, well-equipped accommodations that cater to various preferences. Most guests appreciate the spaciousness of the rooms, noting their cozy and functional design, alongside modern and tastefully decorated interiors. While some basic rooms might be on the smaller side, they are still described as well-appointed and pleasant, with quality bedding that ensures a restful night's sleep.
The bathrooms have garnered praise for their recent renovations, featuring new styles of showers and fittings that add a touch of luxury, although a few remain somewhat compact. Guests frequently highlight the excellent soundproofing, which contributes to a peaceful environment undisturbed by outside noise, particularly those with access to the tranquil pool and spa area.
Cleanliness is consistently noted, with rooms and common areas described as spotless. The hotel's location is another asset, providing convenient access to the historic center of Sarlat, perfect for exploring the town's charm. While the comfort and style align with the hotel's four-star rating, the thoughtful touches and the attentive, kind staff further enhance the overall guest experience, making stays at Plaza Madeleine & Spa both enjoyable and memorable.
Nestled in a lovely location, Plaza Madeleine & Spa offers guests a restful retreat with its highly praised bedding and beds. The overarching consensus is that the beds are a standout feature, often described as large and incredibly comfortable. Guests frequently note the excellent quality of the bedding and linens, adding to a restful night’s sleep. While some feedback highlights minor disparities, such as the beds in suites not being as comfortable and some pillows not meeting expectations, the renovated double rooms receive commendation for their new and pleasing bed setups. Overall, the hotel’s commitment to comfort shines through with its top-notch bedding and room amenities, promising a relaxing stay for most visitors.
Plaza Madeleine & Spa in the heart of Sarlat impresses guests with its high standards of cleanliness and comfort. The establishment consistently receives praise for its impeccably clean and well-maintained rooms, which offer a cozy and modern atmosphere. Guests often highlight the elegant and tidy interiors, noting that the cleanliness of both the rooms and communal areas is exceptional.
Not only do the rooms boast spotless conditions, but the spa and pool areas also garner attention for their cleanliness and beautiful decoration, contributing to an overall relaxing experience. The attentive staff add to this positive atmosphere, ensuring that cleanliness and functionality are maintained to a high standard throughout the hotel.
While there are occasional mentions of certain areas, such as the pool and specific room elements, that could be improved, the overall sentiment remains favorable. The dedication to hygiene is consistently evident, and guests appreciate the care taken in maintaining the property. Moreover, the hotel offers good facilities that enhance the comfort of the stay, further solidifying its reputation as a lovely, clean, and accommodating retreat.
At Plaza Madeleine & Spa, the staff is consistently praised for their remarkable hospitality and professional demeanor. The team demonstrates an unwavering commitment to ensuring guests feel welcomed and valued, with many reviews highlighting their friendliness and attentiveness. Visitors describe the staff as warm, smiling, and always ready to assist, embodying the very essence of hospitality in a manner befitting the hotel's star rating.
Whether interacting with staff at reception, the breakfast area, or the bar, guests can expect exceptional service marked by efficiency and kindness. In instances where language is a potential barrier, many staff members excel in communication, with several being native English speakers, ensuring smooth and pleasant interactions. Special mentions of individual staff members like Remi and Kathleen further underscore the personalized attention afforded to guests.
Despite the busyness of the hotel during events like seminars, the team's availability and readiness to assist remain unwavering. This professional and courteous approach permeates every area of service, from room maintenance to bar service during late arrivals. Guests frequently leave feeling relaxed, buoyed by the exemplary service and the additional benefits of the spa amenities. Overall, the staff of Plaza Madeleine & Spa not only meets but often exceeds guest expectations, making it a highly recommended destination for travelers seeking both comfort and top-tier service in a charming location.
The spa facilities at Plaza Madeleine & Spa are frequently praised as an outstanding feature of the hotel, offering an ideal sanctuary for relaxation and rejuvenation. Guests appreciate the comprehensive range of services, including an indoor pool, jacuzzi, hammam, sauna, steam room, and outdoor jacuzzi, highlighting the high-quality and well-maintained nature of these amenities. The availability of the spa from 9 AM to 9 PM provides ample opportunity to unwind, with many noting the excellent value for money. Guests enjoy the tranquil and cozy atmosphere of the pool and spa area, making it a haven of peace and tranquility—perfect for a relaxing getaway. The themed showers and dunk bucket add unique touches to the experience, while the kind and attentive staff enhance the overall wellness offering. The location in the city center is also appreciated, making it convenient for a blend of relaxation and exploration.
Plaza Madeleine & Spa offers guests a tranquil and inviting pool and spa experience, situated at the foot of a medieval city. The facilities include a stylish indoor pool, a jacuzzi, a sauna, and a hammam, all providing a wide time frame for relaxation. Guests often praise the pool's ample size, allowing for a satisfying swim, and the pleasantly warm water, ideal for unwinding after exploring the surrounding area. The combination of a classy establishment, excellent service, and friendly staff creates a welcoming atmosphere for relaxation. While some reviews note occasional inconsistencies in temperature, the spa and pool area remains a beloved feature, often highlighted as a perfect retreat after a long day. The surroundings and common areas are thoughtfully arranged, providing a wonderful setting for guests to enjoy a moment of relaxation away from the city's hustle and bustle.
The Plaza Madeleine & Spa offers several parking options, though none are directly adjacent to the hotel. Free parking is available, but guests should be prepared for a walk that might range from 5 to 15 minutes. Private, secure parking can also be found at a modest fee, albeit located a bit further away from the premises. Some travelers note challenges with dropping off luggage due to limited space directly in front of the hotel. However, the availability of electric charging points in certain parking areas is a plus for those with electric vehicles.
Parking could require some foresight, particularly during peak times, as spaces might be scarce or require navigating through various areas of the town. Additionally, the option of free parking after 7 pm offers an economical choice for guests arriving in the evening. Despite the hotel's great location near Sarlat's old town, travelers should factor in a brief walk to access their parked cars. The convenience of parking in Sarlat is advantageous, contributing positively to the overall experience at Plaza Madeleine & Spa.
Plaza Madeleine & Spa in Sarlat provides a generally positive four-star experience, aligning well with expectations for its rating. Many guests appreciated the stylish and well-maintained ambiance, noting that the rooms, beds, linens, and bathrooms all meet the standards one would anticipate from a four-star establishment. The hotel has solidified its reputation as a respectful and worthy four-star choice, with some acknowledging its recent upgrade in quality. However, there are some areas where the hotel falls short of expectations. Certain logistical and cleanliness issues have been noted, such as inadequate housekeeping and occasional lapses in facilities maintenance, which detract from the overall experience. Despite these occasional setbacks, many guests have found their stays enjoyable and commend the hotel's efforts to provide excellent service in most aspects.
Plaza Madeleine & Spa exudes the charm and elegance of a boutique hotel, seamlessly blending historic beauty with modern comforts. Its architecture reflects the hotel's over century-old legacy while offering the conveniences expected of a contemporary 4-star establishment. Guests appreciate the hotel's idyllic position, providing easy access to the old city, enhancing the overall experience. The property is well-maintained, with clean, updated rooms that cater to the needs of today's traveler. Positioned prominently within the city's historic setting, it offers guests both the allure of a bygone era and the comfort of modern amenities, making it a delightful choice for any visitor seeking a mix of tradition and sophistication.
Nestled in the heart of Sarlat, Plaza Madeleine & Spa exemplifies modern luxury with its sophisticated decor and ample space. Guests are welcomed by attentive staff, ensuring a warm, caring experience from arrival to departure. The hotel boasts a beautiful setting, including a stylish bar area and a delightful breakfast space, contributing to its 4-star rating.
Accommodations are nothing short of luxurious, with rooms offering views of the pool and arranged for maximum comfort. Suites highlight opulence with an emphasis on beauty and style. This classy, cozy hotel stands out for its high standards in comfort, decor, cleanliness, and service. Guests frequently note the professionalism and kindness of the staff, adding to the overall luxury vibe.
Plaza Madeleine & Spa shines with its magnificent quality and smart, modern design, making every stay a memorable indulgence in luxury.
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Location
The hotel boasts a blend of modern luxury and historic charm, with well-appointed, spacious rooms and immaculate soundproofing, ensuring a tranquil stay amidst the vibrant surroundings. Guests appreciate the comprehensive amenities, which include a calming spa and an inviting swimming pool, providing a refreshing retreat after a day of sightseeing.
The friendly and attentive staff receive frequent commendations, enhancing the overall experience by offering exceptional service and thoughtful gestures, such as a welcoming packet of local biscuits. With its unbeatable location and excellent facilities, Plaza Madeleine & Spa is a standout choice for visitors eager to immerse themselves in the historic beauty and lively atmosphere of Sarlat.
Breakfast
Service-wise, the breakfast staff is repeatedly noted for their friendliness and attentiveness, often exceeding expectations with their hospitality and helpful recommendations. Despite occasional mentions of areas for improvement, such as the temperature of certain items and a desire for more variety, the overall impression is one of satisfaction. With the breakfast experience enhanced by the option of room service and the availability of outdoor dining, it remains a key feature that leaves guests enthusiastic about their mornings at the hotel.
Rooms
The bathrooms have garnered praise for their recent renovations, featuring new styles of showers and fittings that add a touch of luxury, although a few remain somewhat compact. Guests frequently highlight the excellent soundproofing, which contributes to a peaceful environment undisturbed by outside noise, particularly those with access to the tranquil pool and spa area.
Cleanliness is consistently noted, with rooms and common areas described as spotless. The hotel's location is another asset, providing convenient access to the historic center of Sarlat, perfect for exploring the town's charm. While the comfort and style align with the hotel's four-star rating, the thoughtful touches and the attentive, kind staff further enhance the overall guest experience, making stays at Plaza Madeleine & Spa both enjoyable and memorable.
Beds
Cleanliness
Not only do the rooms boast spotless conditions, but the spa and pool areas also garner attention for their cleanliness and beautiful decoration, contributing to an overall relaxing experience. The attentive staff add to this positive atmosphere, ensuring that cleanliness and functionality are maintained to a high standard throughout the hotel.
While there are occasional mentions of certain areas, such as the pool and specific room elements, that could be improved, the overall sentiment remains favorable. The dedication to hygiene is consistently evident, and guests appreciate the care taken in maintaining the property. Moreover, the hotel offers good facilities that enhance the comfort of the stay, further solidifying its reputation as a lovely, clean, and accommodating retreat.
Staff
Whether interacting with staff at reception, the breakfast area, or the bar, guests can expect exceptional service marked by efficiency and kindness. In instances where language is a potential barrier, many staff members excel in communication, with several being native English speakers, ensuring smooth and pleasant interactions. Special mentions of individual staff members like Remi and Kathleen further underscore the personalized attention afforded to guests.
Despite the busyness of the hotel during events like seminars, the team's availability and readiness to assist remain unwavering. This professional and courteous approach permeates every area of service, from room maintenance to bar service during late arrivals. Guests frequently leave feeling relaxed, buoyed by the exemplary service and the additional benefits of the spa amenities. Overall, the staff of Plaza Madeleine & Spa not only meets but often exceeds guest expectations, making it a highly recommended destination for travelers seeking both comfort and top-tier service in a charming location.
Spa
Pool
Parking
Parking could require some foresight, particularly during peak times, as spaces might be scarce or require navigating through various areas of the town. Additionally, the option of free parking after 7 pm offers an economical choice for guests arriving in the evening. Despite the hotel's great location near Sarlat's old town, travelers should factor in a brief walk to access their parked cars. The convenience of parking in Sarlat is advantageous, contributing positively to the overall experience at Plaza Madeleine & Spa.
4 Star
Boutique-Style
Luxury
Accommodations are nothing short of luxurious, with rooms offering views of the pool and arranged for maximum comfort. Suites highlight opulence with an emphasis on beauty and style. This classy, cozy hotel stands out for its high standards in comfort, decor, cleanliness, and service. Guests frequently note the professionalism and kindness of the staff, adding to the overall luxury vibe.
Plaza Madeleine & Spa shines with its magnificent quality and smart, modern design, making every stay a memorable indulgence in luxury.
Yes, Plaza Madeleine & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Plaza Madeleine & Spa. For more information, read the answers to the Spa questionnaire
Yes, Plaza Madeleine & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Plaza Madeleine & Spa. For more information, read the answers to the Parking questionnaire
No, Plaza Madeleine & Spa doesn't have a gym.
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