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Summary of reviewsThe Quality Inn & Suites Bay Front offers an outstanding hospitality experience with numerous positive points highlighted by guests. Centrally located near the waterfront and key city attractions, it’s ideal for both business and leisure travelers. Proximity to shopping malls, arenas and a variety of restaurants ensures convenience, making it an appealing choice for those looking to explore local attractions or attend events.
Guests frequently commend the complimentary breakfast, noting its variety and quality, particularly the hot food options and fresh waffles. Despite minor suggestions for improvement, many found it to be an excellent start to their day. The in-house restaurant, Johnny’s Chophouse, also receives high praise for its exceptional food and service, contributing to an enjoyable dining experience.
The comfort and cleanliness of the rooms are consistently praised. Spacious family suites, comfortable beds and well-maintained facilities add to the positive experience. While some rooms may feel dated and have minor maintenance issues, the overall quality, soundproof nature and additional amenities like whirlpool tubs and private jacuzzis make up for these drawbacks. The friendly and helpful staff further enhance the guest experience, often going out of their way to ensure a comfortable stay.
Cleanliness is a standout feature of the hotel with guests consistently noting the well-kept rooms, common areas and facilities like the pool and sauna. Moreover, the attentive and responsive staff contribute to the inviting atmosphere, providing courteous and knowledgeable service.
The pool area receives mixed reviews; while appreciated for its cleanliness and warmth, occasional closures and maintenance issues were noted. Parking is convenient and free, though some guests experienced limited availability during peak times.
Overall, the Quality Inn & Suites Bay Front delivers a pleasant and comfortable stay with excellent service, making it a solid choice for travelers. Show more
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Hotel near Ski Resorts
Situated in Sault Ste. Marie, this hotel provides easy access to Searchmont Resort. It offers comfortable accommodations and essential amenities for guests planning to enjoy skiing and other winter activities.
Hotel with Parking
Free parking is provided at this hotel.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomTastefully decorated room offers an arm chair with ottoman and a 37-inch flat-screen TV. A mini fridge, microwave and coffee maker are standard.
Queen Room with Two Queen BedsRoom includes a desk with chair, mini fridge and coffee maker.
Queen Suite with Two Queen Beds - Non-SmokingFeaturing pillow top mattresses and free Wi-Fi, this suite offers a 37-inch flat-screen TV, a desk with ergonomic chair, mini fridge and ironing facilities. A hairdryer can be found in the bathroom.
Superior King Suite - Non-SmokingOffering more space and a window, this room includes 2 lounge chairs with an ottoman, a 37-inch flat-screen TV and a dining table with chairs. A mini fridge, microwave and coffee maker are standard.
King SuiteSpacious suite is fitted with 2 windows and French doors leading to a bedroom area. It is equipped with 2 telephones, two 37-inch flat screen TV's, seating area and dining table. A mini fridge, microwave and coffee maker are included.
Junior King Suite with Whirlpool - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a coffee machine, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Quality Inn & Suites Bay Front boasts an excellent and convenient location that is well-suited for a variety of needs. Situated close to the waterfront, it offers quick access to the international bridge, the harbour and downtown, making it an ideal spot for both business and leisure travelers. It is centrally located within the city, near key destinations such as the Agawa Canyon Tour train, Trans-Canada Highway and the Sault Ste. Marie boardwalk. Guests appreciate its proximity to shopping malls, arenas and many local amenities, as well as its nearness to multiple restaurants, bars and cafes that are easily reachable on foot.
The hotel is described as perfectly positioned for those looking to explore the local attractions or attend nearby events. Even those needing family-friendly accommodations find the location suitable with features like rooms with bunk beds adding to the appeal. The convenience of having a well-stocked and delicious breakfast, a clean and attached restaurant and ample parking further enhances the overall experience. Overall, visitors consistently highlight the central and advantageous geographic situation of Quality Inn & Suites Bay Front as one of its greatest assets.
Breakfast
Quality Inn & Suites Bay Front offers a complimentary breakfast that has garnered largely positive reviews from guests, highlighting both variety and quality. Guests have praised the inclusion of hot food options, fresh waffles and a selection that caters to both adults and children. The availability of yogurt and good coffee adds to the pleasant morning experience.
However, some guests noted limited fresh fruit, whole grain and healthy protein options. There were also comments on a lack of decaf coffee and insufficient non-dairy choices. Despite these minor drawbacks, many found the breakfast more than adequate with plenty of choices to start the day right. Although a few felt the breakfast could use some improvements, particularly expanding the selection and presentation, most were satisfied, describing it as good or even excellent.
The breakfast service’s timing and setup have also been a point of discussion; some guests would prefer an extension to 10 AM and a more varied approach to the "grab-and-go" options that replaced the buffet during the COVID-19 pandemic. Nevertheless, many guests appreciated the breakfast provided and found it to be a great start to their day.
Dinner
The restaurant at Quality Inn & Suites Bay Front offers an exceptional dining experience for guests with numerous positive mentions highlighting its excellent food and outstanding service. Guests have praised the great selection and delicious dishes available at Johnny's Chophouse, calling the food at the in-house restaurant out of this world. The on-site restaurant, whether referred to as Johnny’s Chophouse or Johnny’s Pub, seems to consistently impress with high-quality meals, including great pizza. Visitors enjoyed the convenience of having a top-notch restaurant attached to the hotel, making dinner both accessible and enjoyable. Despite some remarks about the dinner being a touch expensive, the overall consensus is that the experience is worth it. The added charm of delightful artwork on the walls further enhances the ambiance, contributing to a memorable dining experience. The combination of excellent food and convenient location ensures that guests leave satisfied and eager to return.
Rooms
At Quality Inn & Suites Bay Front, guests frequently praise the comfort and cleanliness of the rooms, which are often described as spacious and well-equipped. Many visitors have enjoyed the large family suites, which comfortably accommodate groups of up to five people. The beds are highlighted as extremely comfortable with several reviews mentioning the super comfy nature of the sleeping arrangements.
The rooms are consistently noted for being very clean with some offering additional amenities like big comfortable armchairs, a whirlpool tub and even a private jacuzzi. King suites receive special mention for their spaciousness and additional conveniences, including a microwave and refrigerator. Guests appreciate the soundproof nature of the rooms, ensuring a quiet and restful stay.
Moreover, the friendly and helpful staff contribute significantly to the positive experiences of those staying at the hotel. The establishment's cleanliness extends to the washrooms, though a few reviews mentioned that some of these could use renovation and found one smaller and less comfortable.
While the overall facilities and decor are deemed somewhat dated, the hotel’s central location in the city and beautiful views of the river from upper floors make it an appealing choice. Some issues like room odors and minor maintenance problems were reported, but these seem to be exceptions rather than the norm.
In summary, the Quality Inn & Suites Bay Front provides clean, spacious and comfortable rooms with attentive staff, making it a solid choice for travelers seeking a practical and restful stay.
Beds
Many guests at Quality Inn & Suites Bay Front have praised the hotel for its very comfortable beds. They highlighted the clean and well-maintained rooms, often mentioning how comfy the beds and pillows are. A few guests specifically commented on the quality of the king-size beds and good mattresses, noting their satisfaction with the overall comfort. While most reviews were positive, a handful mentioned issues, such as beds being a bit too hard or needing updates. Despite these occasional complaints, many guests described the beds as soft, wonderful and some even claimed it was the best bed they had ever slept on. Overall, the hotel appears to provide a generally comfortable sleeping experience.
Cleanliness
The 'Quality Inn & Suites Bay Front' is widely praised for its cleanliness, making it an appealing choice for travelers. Guests consistently mention that the entire property is very clean, including the common areas, rooms and facilities like the pool and sauna. The attentiveness and friendliness of the staff further enhance the visitor experience with many guests noting the staff's helpful and accommodating nature. Despite a few isolated concerns about room smell and bathroom conditions, the majority of reviews highlight the hotel's quiet atmosphere and comfortable, well-kept accommodations. Additional perks include a great location, good value for money and an excellent complimentary breakfast. Overall, the hotel's cleanliness and inviting environment stand out as key strengths.
Staff
Travelers consistently praise the staff at Quality Inn & Suites Bay Front for their exceptional service. Guests describe the desk staff as very friendly, accommodating and always eager to assist. The staff is frequently highlighted as being amazing, wonderful and outstanding, providing courteous and knowledgeable service. They are noted for their warm welcomes and willingness to help, ensuring a pleasant stay for all visitors. The friendly atmosphere is a common theme with guests appreciating the smiles and kindness of the staff. Additionally, the staff's helpfulness and responsiveness contribute significantly to the positive experiences reported by guests.
Pool
The pool at Quality Inn & Suites Bay Front receives mixed feedback from guests. Many appreciated the warm and clean pool, noting that it was particularly enjoyable for kids. The pool and sauna, as well as the hot tub and gym, were often praised for their cleanliness and overall great condition. However, there were several instances when the pool was closed for maintenance, renovations or due to COVID-19 restrictions, leading to disappointment among guests, especially those with children. Additionally, there were reports of the hot tub being out of order and occasional mentions of the pool being cold or unavailable.
Parking
The Quality Inn & Suites Bay Front boasts a convenient location with free parking, appreciated by many guests for its ease of access. However, the availability and convenience of parking seem to vary. While some guests found plenty of parking and were satisfied with designated motorcycle parking for safety and security, others mentioned that parking can be quite limited, crowded and sometimes inconveniently located far from the main entrance. For those arriving late, parking was still available but more restricted. Notably, the parking lot accommodated larger vehicles, such as a 20' car trailer. Despite the mixed experiences regarding parking, guests also enjoyed the good Wi-Fi and generally friendly staff.
Yes, Quality Inn & Suites Bay Front has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Bay Front.
No, Quality Inn & Suites Bay Front doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Bay Front.