Mercure Avignon TGV Hotel & Spa is a practical and relaxing choice for travelers, praised for its exceptional proximity to the TGV station, making it easily accessible on foot and ideal for those avoiding the busy city center. It offers convenient public transport options for trips into Avignon’s center, although it's situated slightly on the outskirts in a commercial area. Ample, secure and easily accessible parking is a standout feature, catering well to guests with cars.
The breakfast experience is widely celebrated for its variety, quality and freshness, featuring a rich selection of sweet and savory options, including freshly squeezed orange juice. Despite minor issues like occasional dry scrambled eggs, the buffet-style breakfast stands out as a highlight. Dinner at the hotel's restaurant also receives high marks for quality and taste with guests enjoying the exquisite and inventive dishes, even though the menu is noted to be somewhat limited and prices slightly high.
Rooms are lauded for their cleanliness, spaciousness and modern design. Comfortable beds, practical layouts and modern amenities like air conditioning and private balconies contribute to a pleasant stay. Although some rooms might be smaller than expected and occasionally noisy, daily thorough cleaning maintains a fresh and modern ambiance.
Cleanliness is consistently commended across the hotel with both rooms and communal areas maintained to a high standard, offering a tidy, bright and hygienic environment. Minor issues noted include shower cleanliness and spa area upkeep, but overall, the emphasis on hygiene ensures a comfortable stay.
The staff at Mercure Avignon TGV Hotel & Spa are highlighted for their courteous, professional and friendly service. From reception to restaurant, their efficiency and warmth create a welcoming atmosphere, ensuring guests feel well-tended throughout their stay.
The free WiFi service has mixed reviews with some guests experiencing stable and fast connections while others encounter slow or unstable service, particularly in certain rooms. Free EV charging stations add convenience for those with electric vehicles, featuring several 7.4kWh chargers in the private parking area.
The gym is well-equipped and spacious, suitable for cardio workouts and available throughout guests' stays. Although on the smaller side, it offers a comprehensive workout experience, despite some suggestions for improved air circulation.
The pool is another standout feature, praised for its cleanliness, calm atmosphere and well-maintained facilities. Although the heated outdoor pool might feel cold at times, the relaxing environment and additional amenities like the spa area contribute to an enjoyable experience.
The spa itself is highly praised for its intimate and relaxing environment, using premium Nuxe products and featuring commendable massage services, despite access requiring an additional fee and occasional restrictions.
In summary, Mercure Avignon TGV Hotel & Spa is highlighted for its strategic location, cleanliness, excellent staff service, quality dining and practical amenities, making it a highly recommended choice for both business and leisure travelers. While minor issues exist, the positive aspects of the hotel significantly enhance the overall guest experience.
Best Western Plus Le Lavarin Avignon in Avignon offers a mostly positive experience marked by tranquil surroundings and convenient amenities. Positioned on the outskirts of Avignon, the hotel provides a peaceful retreat with secure, gated parking and a lovely garden and pool area, ideal for relaxation. Despite being situated in a somewhat industrial area, its accessibility via public transport and proximity to major roads and the TGV station make it a convenient base for exploring both the city and the broader Provence region.
The breakfast at the hotel is a highlight for many guests, offering a delicious and varied buffet with an excellent selection of sweet and savory options, including local products. While there are occasional shortages and criticisms regarding the arrangement and cost, the overall breakfast experience is well-regarded.
Dinner at the hotel's restaurant receives mixed reviews. The quality of the food and the friendly service are praised, but the limited and repetitive menu, along with the restrictive dining schedule and some service inconsistencies, detract from the experience.
Rooms at the hotel are appreciated for their cleanliness and modern amenities with many guests finding them comfortable despite their small size. Some minor issues with soundproofing and maintenance do exist, but the overall standard of cleanliness and the fresh, modern decor are consistent strengths.
The staff at Best Western Plus Le Lavarin Avignon are frequently commended for their friendliness, attentiveness and multilingual abilities, significantly enhancing the guest experience.
The WiFi service is mixed with some guests experiencing strong connectivity while others find it lacking. However, the availability of bike rentals is a helpful amenity that many guests appreciate.
The pool facilities, including both indoor and outdoor options, are well-maintained and offer a relaxing environment, though there are occasional maintenance issues. The secure and ample parking, including EV charging stations, is a notable convenience for those traveling by car.
Families find the hotel welcoming with good family-friendly facilities like soundproofed rooms and accommodating staff. While standard rooms may be small for larger families, family suites provide better capacity and comfort, catering well to those traveling with children.
Overall, Best Western Plus Le Lavarin Avignon stands out for its cleanliness, tranquility and friendly service, making it a commendable choice for travelers seeking a peaceful and convenient stay in Avignon.