Palm Court Hotel
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Summary of reviewsPalm Court Hotel in Scarborough stands out for its prime location, praised for being central yet quiet, conveniently close to shops, restaurants, the beach and major tourist attractions with the added benefit of free on-site parking. Guests appreciate the well-maintained facade and the hotel's suitability for both leisure and business travelers.
Breakfast at the hotel is a notable highlight, frequently described as lovely, superb and excellent with a wide variety of options including a cooked-to-order Full English breakfast. The presentation and service quality further enhance the breakfast experience, despite occasional inconsistencies.
Dining in the hotel's restaurant and lounge also receives high praise. The ambiance, reminiscent of old-world charm and the quality of the food, especially dishes like steak and duck, are regularly commended. While some guests find the menu prices on the higher side and note occasional repetition, the overall dining experience remains positive.
Guest rooms offer a mixed experience. Many reviews note the spaciousness, cleanliness and comfort, particularly the large, comfortable beds. However, some guests find the rooms small, warm and in need of updating with issues such as noise and dated fixtures.
Cleanliness throughout the hotel is generally well-regarded with high standards reported in rooms and public areas. However, some guests mention areas needing more meticulous cleaning and maintenance, such as bathrooms and fixtures.
The staff at Palm Court Hotel receive abundant praise for their professionalism, friendliness and helpfulness, significantly enhancing the guest experience. Despite occasional comments on a lack of warmth at reception, the team's dedication and service are overwhelmingly positive.
The hotel's wifi service sees mixed reviews with many guests noting good, strong connections in rooms, while others experience slow and unreliable internet.
Parking facilities are highly praised, especially the availability of free, secure underground parking and EV charging points, adding convenience and peace of mind for guests.
Palm Court Hotel also caters well to families, offering spacious, comfortable family rooms and a welcoming atmosphere. The breakfast service and staff's helpfulness enhance the family-friendly feel, despite occasional issues like mobility concerns and water feature availability.
Overall, despite some areas needing improvement—particularly room size consistency, cleaning and wifi reliability—Palm Court Hotel primarily delivers a satisfying stay. It offers an excellent location, solid amenities and commendable service, making it a reliable choice for a classic three-star hotel experience.
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Breakfast at the hotel is a notable highlight, frequently described as lovely, superb and excellent with a wide variety of options including a cooked-to-order Full English breakfast. The presentation and service quality further enhance the breakfast experience, despite occasional inconsistencies.
Dining in the hotel's restaurant and lounge also receives high praise. The ambiance, reminiscent of old-world charm and the quality of the food, especially dishes like steak and duck, are regularly commended. While some guests find the menu prices on the higher side and note occasional repetition, the overall dining experience remains positive.
Guest rooms offer a mixed experience. Many reviews note the spaciousness, cleanliness and comfort, particularly the large, comfortable beds. However, some guests find the rooms small, warm and in need of updating with issues such as noise and dated fixtures.
Cleanliness throughout the hotel is generally well-regarded with high standards reported in rooms and public areas. However, some guests mention areas needing more meticulous cleaning and maintenance, such as bathrooms and fixtures.
The staff at Palm Court Hotel receive abundant praise for their professionalism, friendliness and helpfulness, significantly enhancing the guest experience. Despite occasional comments on a lack of warmth at reception, the team's dedication and service are overwhelmingly positive.
The hotel's wifi service sees mixed reviews with many guests noting good, strong connections in rooms, while others experience slow and unreliable internet.
Parking facilities are highly praised, especially the availability of free, secure underground parking and EV charging points, adding convenience and peace of mind for guests.
Palm Court Hotel also caters well to families, offering spacious, comfortable family rooms and a welcoming atmosphere. The breakfast service and staff's helpfulness enhance the family-friendly feel, despite occasional issues like mobility concerns and water feature availability.
Overall, despite some areas needing improvement—particularly room size consistency, cleaning and wifi reliability—Palm Court Hotel primarily delivers a satisfying stay. It offers an excellent location, solid amenities and commendable service, making it a reliable choice for a classic three-star hotel experience.
Hotel near Golf Courses
The Palm Court Hotel is located on St Nicholas Cliff. It is well-situated for accessing local attractions and golf courses.
Family Friendly Hotel
This hotel offers classic family rooms that can accommodate up to 2 adults and 2 children. It includes amenities such as complimentary Wi-Fi, luxury toiletries, tea/coffee making facilities, and free parking. Lift access to all floors.
Hotel with Parking
The Palm Court Hotel offers guaranteed free undercover car parking in a designated resident guests' car park. They also have 8 electric vehicle charging points for resident guests.
EV charging stations
Hotel with EV Charging Stations
The Palm Court Hotel features 8 EV charging points exclusively for resident guests. It offers free, guaranteed undercover car parking in its designated resident's car park. The hotel also holds an 'AA 3 Star' rating with a 'One AA Rosette Award' for culinary excellence and a 'Silver Award' for hospitality.
3-Star Hotel
This hotel holds an 'AA 3 Star' rating and a 'One AA Rosette Award' for culinary excellence, offering a luxurious town center experience. It provides exceptional comfort, award-winning dining, and amenities like EV charging points for guests.
Hotel for Honeymoon
Guest Reviews
Situated in a prime spot in Scarborough, the Palm Court Hotel consistently receives high praise for its unmatched location. Guests appreciate its central position, making it a convenient base for exploring the town’s many attractions. The hotel is nestled right in the heart of Scarborough, offering easy access to shops, bars, restaurants and a variety of amenities. Its proximity to both the beach and town center is a standout feature, allowing visitors to enjoy the seafront and shopping districts with just a short walk.
Travelers highlight the hotel's excellent location near the train station and major tourist sites, including the South Beach and Promenade. Many guests noted the convenience of free on-site parking, which adds significant value to the stay. The central yet quiet setting ensures a restful experience while keeping all major attractions within easy reach.
Visitors also applaud the hotel’s beautiful facade and comfortable accommodation, citing it as an ideal starting point for local excursions and cliff top walks. Overall, the Palm Court Hotel’s superb location is a major draw for guests, making it an appealing choice for both leisure and business travelers.
The breakfast experience at the Palm Court Hotel appears to be widely praised by guests with an overwhelming number of positive remarks. The breakfast is described frequently as lovely, excellent, fantastic and superb, emphasizing its quality and variety. Guests particularly appreciate the cooked-to-order Full English breakfast, which is often noted as being hot and freshly prepared. The selection is diverse, catering to various tastes with options ranging from cereals and fresh fruit to pastries and a variety of hot dishes, including local produce.
Many reviews highlight the extensive choice available, ensuring that there is something for everyone, from traditional English options to lighter continental choices. The presentation and timing of the breakfast service receive commendations with many guests noting efficient and friendly staff. The breakfast setting itself appears comfortable and pleasant, contributing to a positive start to the day for many dining there.
However, there are occasional comments about inconsistency with a few guests noting that their breakfast was disappointing, sometimes citing issues like cold food, overcooked items or lackluster service on particular days. Despite these few negative reviews, the general sentiment remains highly favorable, making the breakfast at the Palm Court Hotel a notable highlight for many visitors.
The dinner experience at Palm Court Hotel receives generally high praise from guests. The restaurant and lounge areas are described as excellent with a lovely old-worldly feel that adds to the ambiance. Most guests found the food to be of very high quality, delicious and beautifully presented with the steak and duck dishes being particularly exceptional. The service in both the restaurant and bar was consistently first-class.
While many appreciated the freshness and superb quality of the meals, some did note that the restaurant could be quite pricey. There were also mentions of a limited and repetitive menu over consecutive nights and portion sizes were occasionally criticized for being small. Despite these minor drawbacks, the overall consensus is that the food was very good with numerous guests finding it amazing, faultless and very much to their liking. The evening meals in the lounge were also highlighted as lovely and good value, ensuring a pleasant dining experience at the Palm Court Hotel.
The rooms at Palm Court Hotel offer a mixed experience with several guests highlighting both positive and negative aspects. On the positive side, many reviews commend the spacious and comfortable rooms, noting that the rooms are often clean, tidy, well-furnished and equipped with good amenities. Guests particularly appreciated the large beds, the cleanliness of the rooms and the overall comfort, making their stay pleasant. Some rooms were described as spacious and nicely decorated with the addition of amenities like fridges being a notable plus.
However, there are recurring mentions of smaller room sizes with many describing the rooms as cramped and not always proportionate to the price paid. Several guests found their rooms very warm or even hot, which occasionally made it uncomfortable, despite attempts to mitigate this with fans. The bathrooms sometimes needed better cleaning and updating with a few reviews mentioning mold, cracked tiles or generally dated and worn fixtures. Issues such as noise, broken fixtures and rooms looking tired and in need of refreshing were also noted.
In summary, while Palm Court Hotel provides comfortable and clean rooms with good amenities, potential guests might encounter variability in room size, temperature control and the modernity of furnishings and fixtures.
At Palm Court Hotel, guests consistently praise the beds for their comfort with many describing them as lovely, very comfy and even some of the most comfortable hotel beds they've slept in. The large, spacious beds receive high marks with comments about their size ranging from king-sized to superking and huge. The general sentiment is that the bedding and sheets are clean with comfortable pillows and duvets contributing to a good night's rest.
However, opinions about the pillows are mixed with some guests finding them either too soft or lacking support. A few reviewers mentioned issues with bed comfort, citing saggy or uneven mattresses and old pillows, while others noted that the beds were either too soft or too hard for their liking, leading to some discomfort. Despite these occasional critiques, the majority of reviews highlight the beds' comfort and cleanliness, suggesting that most guests enjoyed a pleasant and restful experience at the hotel.
Overall, while there are some areas for improvement, particularly with the pillows and mattress consistency, the Palm Court Hotel generally provides a satisfying bed experience for its guests.
Palm Court Hotel generally receives excellent remarks for its cleanliness. Guests frequently commend the rooms for being clean, comfortable and spacious. Numerous reviews highlight the hotel's high standards of cleanliness, noting that both rooms and public areas are well-maintained and immaculate. Positive feedback is also given to the welcoming atmosphere and overall tidiness of the hotel.
Dining at Palm Court Hotel is another aspect that guests appreciate with the cleanliness of the restaurant and quality of food earning praise. Furthermore, the hotel staff are often mentioned positively, contributing to a pleasant stay experience.
However, some reviews point out areas that need improvement. Occasional reports detail issues such as dated rooms, unclean bathroom areas and insufficient attention to detail in cleaning specific spots like air vents, bathroom grout and window sills. Some guests also note a need for better maintenance in certain areas to remedy issues such as mould and dust.
In summary, while Palm Court Hotel garners significant approval for its cleanliness and comfort, there are occasional critiques suggesting areas for housekeeping improvements.
At the Palm Court Hotel, the staff consistently enhance the guest experience with their exceptional professionalism and warm hospitality. Visitors frequently mention the team as welcoming, attentive and incredibly helpful. Many guests praise the staff for being friendly, efficient and obliging with notable mentions of specific employees like the duty manager and bar staff standing out for their excellent service. Staff members are often described as polite, cheerful and very accommodating, contributing significantly to the pleasant and relaxed atmosphere of the hotel.
Despite some occasional comments pointing out a lack of warmth or efficiency at reception and mixed experiences with a few receptionists, the overwhelming majority of feedback showcases a dedicated and hard-working team. The majority of guests appreciate the excellent service provided throughout the hotel, from reception to the restaurant and bar areas. Their friendliness and willingness to assist with any request leave lasting positive impressions, making them a pivotal aspect of the hotel’s charm.
Overall, the Palm Court Hotel staff are regularly commended for their outstanding service, creating welcoming and memorable stays for their guests.
The wifi at Palm Court Hotel receives mixed feedback from guests. Many visitors appreciated the strong and good wifi connections available, especially noting that the room Wi-Fi worked perfectly for their needs. The hotel also offers free wifi, which several guests found to be a valuable perk. However, some guests experienced issues such as slow and unreliable connections with phrases like very poor wifi and broadband rather slow being mentioned. Despite this, the overall sentiment leans towards positive experiences with the wifi, thanks to the numerous mentions of excellent and good connections.
The parking at Palm Court Hotel generally receives high praise, described as a significant advantage by many guests. Multiple reviews highlight the availability of free parking, considered a notable bonus. The presence of a secure, underground car park adds an extra layer of convenience and peace of mind for travelers. On-site parking often receives positive mentions with guests appreciating the ease and accessibility. The hotel’s private parking, including designated and resident spaces, often meets approval.
Electric vehicle owners will be pleased to know that parking with EV charging points is available. The location of parking facilities, close to both the hotel and the beach, further enhances guest satisfaction. While some reviews note that the car park can get busy and occasionally full, the majority feel that ample and convenient parking options are generally available. Complimentary parking, especially, is pointed out as a welcomed feature, contributing positively to the overall guest experience.
Located in close proximity to the beach, Palm Court Hotel emerges as a suitable choice for family holidays. The hotel features spacious family rooms, some with views, that guests have described as good-sized and comfortable. These rooms have proven to be accommodating for family reunions with clean interconnecting options available and secure accommodations for a large group.
The breakfast offering is noted for being large and accommodating, enhanced by tasty food options. Guests frequently highlighted the friendly and incredibly helpful staff, contributing to a pleasant and familial atmosphere.
However, some guests encountered issues, such as mobility-related concerns in rooms on higher floors and the occasional unavailability of water features. Despite these drawbacks, many found the family rooms to be spacious enough for two adults and one child and commendably, the management responded promptly to specific needs, like providing a cot.
Overall, the Palm Court Hotel is seen as family-friendly, making it a reasonable choice for holidaymakers seeking a convenient and welcoming stay near the beach.
Palm Court Hotel offers a solid three-star experience with classic qualities typical of this rating. The hotel's location is excellent, providing easy access to local attractions. Guests frequently praised the very good breakfast selection and appreciated the complementary car park, adding value to their stay. The staff is noted for being helpful and friendly, enhancing the overall guest experience.
While the stay was standard and satisfactory, there are mixed opinions about the three-star quality with some guests feeling it exceeded expectations, while others thought the cost was too high for the provided amenities. The facilities and rooms are dated with some outdated features and occasional maintenance issues such as old building structures, mould around bath sealant and broken floorboards under the carpet. The rooms are also noted to be of standard size for a three-star hotel with no air conditioning but fans are provided upon request. Cleanliness varied with some guests encountering issues but others finding the rooms clean.
In conclusion, Palm Court Hotel is a reliable choice for those seeking a classic three-star hotel experience with a great location, good breakfast and friendly service, despite some dated facilities and occasional maintenance concerns.
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Location
Travelers highlight the hotel's excellent location near the train station and major tourist sites, including the South Beach and Promenade. Many guests noted the convenience of free on-site parking, which adds significant value to the stay. The central yet quiet setting ensures a restful experience while keeping all major attractions within easy reach.
Visitors also applaud the hotel’s beautiful facade and comfortable accommodation, citing it as an ideal starting point for local excursions and cliff top walks. Overall, the Palm Court Hotel’s superb location is a major draw for guests, making it an appealing choice for both leisure and business travelers.
Breakfast
Many reviews highlight the extensive choice available, ensuring that there is something for everyone, from traditional English options to lighter continental choices. The presentation and timing of the breakfast service receive commendations with many guests noting efficient and friendly staff. The breakfast setting itself appears comfortable and pleasant, contributing to a positive start to the day for many dining there.
However, there are occasional comments about inconsistency with a few guests noting that their breakfast was disappointing, sometimes citing issues like cold food, overcooked items or lackluster service on particular days. Despite these few negative reviews, the general sentiment remains highly favorable, making the breakfast at the Palm Court Hotel a notable highlight for many visitors.
Dinner
While many appreciated the freshness and superb quality of the meals, some did note that the restaurant could be quite pricey. There were also mentions of a limited and repetitive menu over consecutive nights and portion sizes were occasionally criticized for being small. Despite these minor drawbacks, the overall consensus is that the food was very good with numerous guests finding it amazing, faultless and very much to their liking. The evening meals in the lounge were also highlighted as lovely and good value, ensuring a pleasant dining experience at the Palm Court Hotel.
Rooms
However, there are recurring mentions of smaller room sizes with many describing the rooms as cramped and not always proportionate to the price paid. Several guests found their rooms very warm or even hot, which occasionally made it uncomfortable, despite attempts to mitigate this with fans. The bathrooms sometimes needed better cleaning and updating with a few reviews mentioning mold, cracked tiles or generally dated and worn fixtures. Issues such as noise, broken fixtures and rooms looking tired and in need of refreshing were also noted.
In summary, while Palm Court Hotel provides comfortable and clean rooms with good amenities, potential guests might encounter variability in room size, temperature control and the modernity of furnishings and fixtures.
Beds
However, opinions about the pillows are mixed with some guests finding them either too soft or lacking support. A few reviewers mentioned issues with bed comfort, citing saggy or uneven mattresses and old pillows, while others noted that the beds were either too soft or too hard for their liking, leading to some discomfort. Despite these occasional critiques, the majority of reviews highlight the beds' comfort and cleanliness, suggesting that most guests enjoyed a pleasant and restful experience at the hotel.
Overall, while there are some areas for improvement, particularly with the pillows and mattress consistency, the Palm Court Hotel generally provides a satisfying bed experience for its guests.
Cleanliness
Dining at Palm Court Hotel is another aspect that guests appreciate with the cleanliness of the restaurant and quality of food earning praise. Furthermore, the hotel staff are often mentioned positively, contributing to a pleasant stay experience.
However, some reviews point out areas that need improvement. Occasional reports detail issues such as dated rooms, unclean bathroom areas and insufficient attention to detail in cleaning specific spots like air vents, bathroom grout and window sills. Some guests also note a need for better maintenance in certain areas to remedy issues such as mould and dust.
In summary, while Palm Court Hotel garners significant approval for its cleanliness and comfort, there are occasional critiques suggesting areas for housekeeping improvements.
Staff
Despite some occasional comments pointing out a lack of warmth or efficiency at reception and mixed experiences with a few receptionists, the overwhelming majority of feedback showcases a dedicated and hard-working team. The majority of guests appreciate the excellent service provided throughout the hotel, from reception to the restaurant and bar areas. Their friendliness and willingness to assist with any request leave lasting positive impressions, making them a pivotal aspect of the hotel’s charm.
Overall, the Palm Court Hotel staff are regularly commended for their outstanding service, creating welcoming and memorable stays for their guests.
Wi-Fi
Parking
Electric vehicle owners will be pleased to know that parking with EV charging points is available. The location of parking facilities, close to both the hotel and the beach, further enhances guest satisfaction. While some reviews note that the car park can get busy and occasionally full, the majority feel that ample and convenient parking options are generally available. Complimentary parking, especially, is pointed out as a welcomed feature, contributing positively to the overall guest experience.
Family
The breakfast offering is noted for being large and accommodating, enhanced by tasty food options. Guests frequently highlighted the friendly and incredibly helpful staff, contributing to a pleasant and familial atmosphere.
However, some guests encountered issues, such as mobility-related concerns in rooms on higher floors and the occasional unavailability of water features. Despite these drawbacks, many found the family rooms to be spacious enough for two adults and one child and commendably, the management responded promptly to specific needs, like providing a cot.
Overall, the Palm Court Hotel is seen as family-friendly, making it a reasonable choice for holidaymakers seeking a convenient and welcoming stay near the beach.
3 Star
While the stay was standard and satisfactory, there are mixed opinions about the three-star quality with some guests feeling it exceeded expectations, while others thought the cost was too high for the provided amenities. The facilities and rooms are dated with some outdated features and occasional maintenance issues such as old building structures, mould around bath sealant and broken floorboards under the carpet. The rooms are also noted to be of standard size for a three-star hotel with no air conditioning but fans are provided upon request. Cleanliness varied with some guests encountering issues but others finding the rooms clean.
In conclusion, Palm Court Hotel is a reliable choice for those seeking a classic three-star hotel experience with a great location, good breakfast and friendly service, despite some dated facilities and occasional maintenance concerns.
No, Palm Court Hotel doesn't have any pool.
No, a spa isn't available at Palm Court Hotel.
No, Palm Court Hotel doesn't allow dogs.
Yes, parking facilities are available at Palm Court Hotel.
No, Palm Court Hotel doesn't have a gym.
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