Sonesta Simply Suites Chicago O'Hare Airport
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Summary of reviewsSonesta Simply Suites Chicago O'Hare Airport garners high marks from guests, primarily due to its exceptionally convenient location near O'Hare International Airport. The hotel is an ideal choice for travelers needing proximity to the airport, thanks to an efficient 24/7 shuttle service that ensures seamless access to and from the terminal. While the surrounding area may lack vibrancy, the hotel’s practicality for business travelers and its close proximity to the Fashion Outlet of Chicago make it a strategically advantageous choice.
Guests frequently laud the spacious and impeccably clean rooms, which resemble one-bedroom apartments. Equipped with full kitchens—complete with microwaves, stoves, refrigerators and dishwashers—the rooms offer a high level of convenience, particularly for those planning longer stays. Modern furnishings, comfortable beds and a quiet environment contribute to an overall relaxing experience. The cleanliness of the hotel is particularly noteworthy with numerous reviews praising the immaculate rooms, bathrooms and overall property hygiene. Although there are sporadic comments about needing improvement in certain areas, the general sentiment points to a well-managed and clean establishment.
The staff receives consistent praise for their friendliness and helpfulness, especially the front desk team, who are described as welcoming and accommodating. While the exceptional customer service is a defining trait of the hotel, some guests noted occasional instances of rudeness, but these were rare.
Parking at the hotel is spacious and affordable for long-term stays, although the additional fees for overnight parking came as an unwelcome surprise to some guests. Nevertheless, the ample parking space and overall reasonable costs are seen as positives.
The beds in the main rooms are repeatedly described as very comfortable, providing a restful night's sleep. However, the pull-out sofa beds do not share the same level of comfort, receiving criticism for being less than ideal. Minor complaints also include the main beds being smaller or softer than some guests prefer.
For business travelers, the hotel's proximity to the airport, secure business center, complimentary shuttle service and swift check-in process make it an excellent choice. Offering good value for money and a substantial array of amenities, Sonesta Simply Suites Chicago O'Hare Airport stands out as a prime option for both short and extended stays.
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Guests frequently laud the spacious and impeccably clean rooms, which resemble one-bedroom apartments. Equipped with full kitchens—complete with microwaves, stoves, refrigerators and dishwashers—the rooms offer a high level of convenience, particularly for those planning longer stays. Modern furnishings, comfortable beds and a quiet environment contribute to an overall relaxing experience. The cleanliness of the hotel is particularly noteworthy with numerous reviews praising the immaculate rooms, bathrooms and overall property hygiene. Although there are sporadic comments about needing improvement in certain areas, the general sentiment points to a well-managed and clean establishment.
The staff receives consistent praise for their friendliness and helpfulness, especially the front desk team, who are described as welcoming and accommodating. While the exceptional customer service is a defining trait of the hotel, some guests noted occasional instances of rudeness, but these were rare.
Parking at the hotel is spacious and affordable for long-term stays, although the additional fees for overnight parking came as an unwelcome surprise to some guests. Nevertheless, the ample parking space and overall reasonable costs are seen as positives.
The beds in the main rooms are repeatedly described as very comfortable, providing a restful night's sleep. However, the pull-out sofa beds do not share the same level of comfort, receiving criticism for being less than ideal. Minor complaints also include the main beds being smaller or softer than some guests prefer.
For business travelers, the hotel's proximity to the airport, secure business center, complimentary shuttle service and swift check-in process make it an excellent choice. Offering good value for money and a substantial array of amenities, Sonesta Simply Suites Chicago O'Hare Airport stands out as a prime option for both short and extended stays.
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3-Star Hotel
Guest Reviews
Sonesta Simply Suites Chicago O'Hare Airport stands out primarily for its exceptional convenience for travelers requiring proximity to O'Hare International Airport. The hotel enjoys an unbeatable location very close to the airport, making it an ideal choice for those with early morning flights or layovers. Guests consistently praise the seamless access provided to and from the airport, courtesy of the hotel's efficient 24/7 shuttle service.
Though it may not be situated in the most vibrant or exciting part of town, the location is highly practical for business travelers needing easy access to both the airport and nearby destinations, such as the Fashion Outlet of Chicago. This strategic positioning also ensures that guests won't have to commute far, maintaining both time efficiency and saving on travel costs.
The hotel itself offers sizable rooms, some equipped with kitchens, which guests find particularly useful for self-catering during their stay. Additionally, the property is well-regarded for its cleanliness and array of amenities, providing good value for money. The friendly staff further enhances the experience, contributing to the overall positive perception of the hotel's location and services.
The rooms at Sonesta Simply Suites Chicago O'Hare Airport receive high praise from guests for their generous size and cleanliness. Many travelers appreciate the spaciousness, noting that the rooms feel more like one-bedroom apartments. The comfort of the beds and the tranquility of the environment are frequently highlighted, making for a relaxing stay. An added bonus is the well-equipped kitchen in each room, complete with appliances such as microwaves, stoves, refrigerators and dishwashers, which adds to the convenience for longer stays. Guests also commend the modern furnishings, tidy appearance and reasonable pricing, all of which contribute to a positive experience at this hotel.
At Sonesta Simply Suites Chicago O'Hare Airport, guests have overwhelmingly positive comments about the main beds, frequently highlighting their comfort. Descriptions such as comfortable, very comfortable, soft and super comfortable are commonplace, suggesting that a restful night's sleep can generally be expected. The beds are also noted for being particularly comfy with some guests appreciating the lovely sheets provided.
However, the same level of comfort does not extend to the pull-out sofa beds, which have been described as brutal or disastrous for sleeping. Another minor complaint is that, in some cases, the beds are smaller than anticipated or slightly softer than preferred.
Nonetheless with comfortable and spacious rooms, great customer service and convenient proximity to the airport with shuttle services, the overall stay experience at the hotel remains highly positive for most guests.
The Sonesta Simply Suites Chicago O'Hare Airport has generally received positive feedback regarding its cleanliness, highlighted by numerous reviews praising the clean, spacious and comfortable rooms. Several guests noted that the property is one of the cleanest they’ve encountered, especially commendable during the ongoing health concerns. The hotel often received compliments for its clean bathrooms, well-kept kitchens and overall tidy and tranquil atmosphere. Visitors also appreciated the clean and comfortable environment with specific mentions of its super clean spaces and overall excellent hygiene.
However, a few guests did mention areas needing improvement, such as cleanliness in specific spots like the bathroom shelves and the elevator and main entrance at times showing signs of neglect. Despite these occasional criticisms, the overall sentiment points to a very clean and well-managed property with friendly staff and a great location just a short shuttle ride from O'Hare Airport. The clean and welcoming environment makes it a preferred choice for travelers looking for comfort and convenience near the airport.
Guests consistently praised the staff at Sonesta Simply Suites Chicago O'Hare Airport for their friendliness and helpfulness. The front desk staff, in particular, were highlighted multiple times for their excellent customer service, always ready to assist with a smile and creating a welcoming atmosphere. Visitors noted how accommodating and respectful the staff were, providing accurate advice on places and transportation when needed. Positive phrases such as incredibly kind, lovely, very kind and professional were frequently mentioned, reflecting a high level of satisfaction. While one review noted some rudeness, the overwhelming majority spoke highly of their positive interactions with the staff, appreciating their attentiveness, care and efforts to make stays more enjoyable. Overall, the remarkable friendliness and helpfulness of the staff stood out as a defining feature of the guest experience.
The parking situation at Sonesta Simply Suites Chicago O'Hare Airport has garnered mixed feedback from guests. A notable highlight is that the parking lot is spacious, offering ample room for vehicles. Additionally, the cost for longer-term parking is considered affordable, making it a practical choice for those needing extended parking options. However, many guests were taken aback by the unexpected overnight parking fees with several expressing that paying extra for parking, whether daily or overnight, was less than ideal. The additional charges were a surprise for some, who felt it should have been included in the booking fee. Despite the generally positive remarks about the parking area's size and affordability for weekly stays, the recurring theme of extra costs left some guests dissatisfied.
Sonesta Simply Suites Chicago O'Hare Airport proves to be an excellent choice for business travelers, particularly for those needing a quick stay between flights. Its proximity to the airport is favorable for those on business trips, ensuring easy and efficient travel. The hotel features a secure business center and complimentary shuttle service, adding to its convenience for business needs. Guests find the check-in process swift and effortless, paving the way for a smooth start to their stay. The studio home facilities offer substantial value for money, making it a great option for short stays. With excellent transportation services and overall great value for money, it stands out as a prime option for business travelers.
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Location
Though it may not be situated in the most vibrant or exciting part of town, the location is highly practical for business travelers needing easy access to both the airport and nearby destinations, such as the Fashion Outlet of Chicago. This strategic positioning also ensures that guests won't have to commute far, maintaining both time efficiency and saving on travel costs.
The hotel itself offers sizable rooms, some equipped with kitchens, which guests find particularly useful for self-catering during their stay. Additionally, the property is well-regarded for its cleanliness and array of amenities, providing good value for money. The friendly staff further enhances the experience, contributing to the overall positive perception of the hotel's location and services.
Rooms
Beds
However, the same level of comfort does not extend to the pull-out sofa beds, which have been described as brutal or disastrous for sleeping. Another minor complaint is that, in some cases, the beds are smaller than anticipated or slightly softer than preferred.
Nonetheless with comfortable and spacious rooms, great customer service and convenient proximity to the airport with shuttle services, the overall stay experience at the hotel remains highly positive for most guests.
Cleanliness
However, a few guests did mention areas needing improvement, such as cleanliness in specific spots like the bathroom shelves and the elevator and main entrance at times showing signs of neglect. Despite these occasional criticisms, the overall sentiment points to a very clean and well-managed property with friendly staff and a great location just a short shuttle ride from O'Hare Airport. The clean and welcoming environment makes it a preferred choice for travelers looking for comfort and convenience near the airport.
Staff
Parking
Business
No, Sonesta Simply Suites Chicago O'Hare Airport doesn't have any pool.
No, a spa isn't available at Sonesta Simply Suites Chicago O'Hare Airport.
Yes, Sonesta Simply Suites Chicago O'Hare Airport welcomes dogs.
Yes, parking facilities are available at Sonesta Simply Suites Chicago O'Hare Airport.
Yes, Sonesta Simply Suites Chicago O'Hare Airport has a gym.
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